by Elizabeth Hines | May 6, 2020 | Blog, Content Marketing, Covid-19, Current Events, Marketing, SEO, Strategy, Supply Chain
So much to say, so little time. Supply chain marketing during Covid-19 — leaning in is better than backing out.
Turmoil does not quite begin to describe the situation that supply chain companies have experienced lately. The Covid-19 pandemic threw in just a few weeks the finely calibrated, just-in-time supply chains into a state of disarray. In the midst of the struggle to get product from Point A to Point B — while also ensuring the health and safety of employees — many companies had little choice but to adopt an all-hands-on-deck approach.
We saw it ourselves as our clients were suddenly buried in challenges that only weeks earlier had posed no issues at all — securing electronic parts overseas, locating warehouse space, finding freight forwarders, moving product out of port, and more.
If supply chain marketing during Covid-19 had to take a backseat during the initial phase of the crisis, beware of staying quiet for too long. Letting your marketing channels sit idle for an extended period, or drastically scaling back at a time when communication matters more than ever, is not a risk-free strategy.
Let us explain why:
Covid-19 supply chain marketing: Lean in or risk losing ground
Go silent — or stay strong
In the wake of the first shockwaves of the Covid-19 pandemic, supply chain companies understandably had to devote extensive resources to regain their footing. Few industries felt the impact as deeply as the supply chain. For some, the disruption opened up a flood of new business, sending the entire organization scrambling to keep up. For others, it meant every budget line item had to be scrutinized.
At the same time, we noted another challenge brewing for busy organizations: Maintaining a strong online presence during a tumultuous time. How do instill confidence in current customers and gain new leads if you say little or nothing at all?
After the first flurry of crisis-related marketing emails that many of us received (“We are here to help”), some companies — overwhelmed by the scope of work — let their social media accounts go silent and blog pages seized being updated.
The risk? Taking a break or withdrawing altogether could put your organization in a worse position later.
A McKinsey study underscores this point — conventional downturn strategies can actually hamper recovery. The performance analysis of 700 high–tech companies during two decades of market contractions showed “making obvious moves (for instance, cutting costs) as well as counterintuitive ones (such as increasing sales and marketing expenditures) quickly can improve a company’s position when the recovery begins.”
Interestingly, the best-performing companies increased their marketing and advertising spend relative to their competitors, but also compared to their own spending when times were better. However, from our perspective, the issue is far from just spend but identifying the most effective marketing channels and tactics at a time when resources may be scarce.
Weaken SEO — or make it soar
The risk of cutting back on supply chain marketing during Covid-19 also extends to search engine optimization (SEO). Rather than a one-time project, SEO needs constant attention to hum. It is the foundation of your effort to improve the quality and quantity of unpaid website traffic by increasing the visibility of your site or page to search engine users.
SEO and content go together
The completion of a well-designed website is only the beginning. If there is anything SEO demands more than anything else, it is content. You simply cannot ace one without the other. New, key-word optimized content is what makes SEO tick. Google Search has for years used a freshness algorithm to index pages. This means fresh content gets rapidly indexed and lands higher in search rankings than older content.
Backlinks — other reputable sites linking to your content — are also crucial to building SEO. When you provide up-to-date, insightful content, chances increase others will notice and link back to your site, especially during a time when so many are online searching for information. The same goes for backlinks and traffic to your site generated by social media.
So, what is the risk of going quiet?
The short of it: SEO can suffer. If content was the backbone of your marketing strategy before the pandemic hit, your organization has likely established a history of domain authority and is, as a result, in a better position to weather the storm. But not even the best of sites can escape the reality of what matters to search engines. Although you can still squeeze juice out of old keywords, lack of new content puts your organization at a disadvantage when search engines evaluate your pages in competition with countless others.
So much to say — can you find the time?
In many respects, supply chain marketing during Covid-19 comes down to this: Who would you want to do business with during a time of great uncertainty? What signals do you want to send to your audience? What do you want to tell them? As challenging as it may be, leaning in is better than backing out.
by Elizabeth Hines | Nov 5, 2019 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
LinkedIn has released a new guide to using video on its platform. Here’s what supply chain companies need to know to get the most out of video on LinkedIn.
Highlights:
- Effective B2B marketing videos start with an analysis of your prospects’ unique purchasing journey and needs.
- Videos for the awareness stage of the buyer’s journey should be concise and geared to forging an emotional connection.
- Bottom-of-the-funnel video types include product demonstrations, welcome videos, webinars, and FAQ sessions.
Visual content, particularly video, is the future of social media marketing. And video on LinkedIn is no exception. A recent report from Kleiner Perkins indicates that 62% of B2B marketers rate video as an effective content-marketing tactic. Not only that, but, according to internal data from LinkedIn, users are 20 times more likely to share a video on the platform than any other type of content.
Thanks to a recent guide published by the platform, leveraging video on LinkedIn for the supply chain has never been more attainable. The Tech Marketer’s Guide to B2B Video is an invaluable resource. Whether you’re relatively new to B2B video marketing, or a seasoned video creator, the guide contains useful nuggets of information, as well as examples of effective video on LinkedIn, for marketers at any stage.
We’ve pulled out key points for you.
6 steps to approaching video on LinkedIn
It’s worth pointing out that the six steps that LinkedIn identifies to building an effective video strategy are applicable elsewhere as well. Your strategy for video on LinkedIn should likely also apply to your strategy for video content across your digital assets.
1) Analyze your buyer’s journey
Consider the unique buyer’s journey for your company. What content do prospects want to see at each stage, and what actions do you want them to take?
2) Set your marketing strategy
What medium is optimal for delivering content at each stage? Which stages are particularly conducive to video content?
3) Establish metrics and KPIs
Choosing the right key performance indicators (KPIs) and metrics will allow you to determine how your content is performing.
4) Create video content
At the stages where video content is the best way to deliver, what type of video is most effective?
5) Target your content
Use your understanding of your target audiences, in combination with the targeting capabilities of LinkedIn, to ensure that your video is reaching the right people at the right times.
6) Optimize your campaign
Keep track of your data. Note what’s working. Adjust what isn’t performing.
Using video on LinkedIn throughout the buyer’s journey
Awareness
The first stage of the buyer’s journey, the awareness stage, is particularly opportune for video on LinkedIn. At this point, your goal is to tell a story, evoke a response, and introduce your brand and products.
Videos at this stage should be concise and geared to connecting with your audience, demonstrating an understanding of their challenges, and how your company is positioned to address those challenges.
LinkedIn’s guide points out a major advantage of video: its measurability. As opposed to text-based marketing, where your knowledge of audience behavior is limited to downloads and time on page, video on LinkedIn comes with richer data. You can tell, for example, when someone has watched your video and when they stopped. This means you can adjust your video length suit the preferences of your audience.
At the awareness stage, important video metrics include how many times your video was viewed, how much of the video was watched, and how many viewers responded to your call to action.
Consideration
Using video on LinkedIn for the second stage of the buyer’s journey, the consideration stage, is about introducing your products and their features, as well as giving a sense of what it’s like to work with your business. Ideal video formats at this stage include explainers, case studies, webinars, how-to videos, and virtual tours. Your foremost goal is to be authentic and to represent your business and the solutions it offers.
Key metrics at this stage are about engagement. Keep track of the number of interactions your videos get (comments, likes, clicks, shares, etc.), compared to the number of views. Also keep an eye on your estimated cost per view (eCPV) to track the efficacy of your video budget.
Decision
Because the decision phase of the buyer’s journey is all about personalization, video has traditionally been used less here. But that’s starting to change. Authentic, trust-building videos can be a powerful asset for the decision stage, reassuring your prospects that they’re making the right decision, using testimonials from existing customers. Welcome videos, FAQ sessions, and webinars are also effective in the decision phase, as well as full-length product demonstrations.
If you’re using lead-generation forms with your video on LinkedIn, keep track of which generate the most leads, as well as the quality of those leads. Otherwise, track click-through rates to gain insights into your estimated cost per click (eCPC).
Metrics for video on LinkedIn
LinkedIn offers a robust set of metrics for videos on its platforms:
- Views: At least one second of playback while the video is at least 50% on screen on desktop, or 300 milliseconds on mobile
- Views at 25%: The number of times your video was watched at 25% of its length, including watches that skipped to this point
- Views at 50%: The number of times your video was watched at 50% of its length, including watches that skipped to this point
- Views at 75%: The number of times your video was watched at 75% of its length, including watches that skipped to this point
- Completions: The number of times your video was watched at 97-100% of its length, including watches that skipped to this point
- Completion Rate: Completions divided by views as a percentage
- View Rate: Number of views divided by impressions, multiplied by 100
- eCPV: Estimated cost per view
- Full Screen Plays: Total number of clicks to view video in full screen
Do you use video on LinkedIn for your business? Let us know your experience in the comments.
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by Elizabeth Hines | Oct 15, 2019 | Blog, Content Marketing, Manufacturing & Distribution, Marketing, Supply Chain
The analog supply chain model is outmoded and inefficient. Here’s how digital transformation is reinventing manufacturing.
Highlights:
- Manufacturers are increasingly adopting artificial intelligence and machine learning technologies.
- The traditional analog supply chain model is unable to compete with digital disruptors in a volatile market.
- Digital transformation empowers manufacturers to create sought-after personalized experiences for buyers.
Digital transformation isn’t just the latest buzzword in supply chain circles. It’s an ongoing trend that’s revolutionizing manufacturing and supply chain efficiency. According to a recent report from Accenture, 78% of CFOs are spearheading initiatives to improve efficiency through adoption of digital technology.
Digital transformation empowers manufacturers to meet the evolving demands of a customer base with rising expectations for customer service. The digital technologies that are emerging today offer analytics that are vital for forecasting and understanding how to shift the balance of supply and demand.
3 ways that the analog supply chain model is outdated
Supply chain management expert Frank Meerkamp writes, “The traditional supply chain is a tapestry built on an outdated analog network – yet it exists in a digital world.” The difficult truth is that in today’s climate of rapidly shifting market demands and an increasingly interconnected world, manufacturers must embrace digital transformation or be left behind.
Before we look at how digital transformation can benefit manufacturers, let’s take a moment to examine the challenges presented by an outdated analog supply chain.
1) Market volatility
Today’s markets move at a breakneck pace. Thanks to a constantly shifting geopolitical landscape, changing regulations and sanctions, and the unpredictability of cost and supply, manufacturers face market volatility, uncertainty, and a high level of risk. The analog supply chain model leaves companies without the agility to respond and pivot quickly and to operate efficiently on a global or regional scale.
2) Competition from digital disruptors
Perhaps the most powerful example of the way in which digital disruptors are challenging legacy leaders is the Amazon effect. Amazon has effectively situated itself as an innovator and easily has outpaced rivals in multiple sectors. Companies that continue to embrace an analog supply chain model simply cannot compete with those that have fully embraced digital transformation.
3) Rising customer expectations
While it can be tempting for B2B companies to bury their heads in the sand, believing that digital marketing is purely a B2C necessity, the reality is that supply chain companies must embrace digital marketing as part of their digital transformation. Buyers expect hyper-personalized experiences, as well as customized products, and the kind of execution that’s impossible for manufactures to deliver within the analog supply chain framework.
4 ways digital transformation addresses today’s challenges for manufacturers
As the complexity of the supply chain increases, embracing digital transformation is the clearest path to success for manufacturers. While companies that cling to an outdated analogue model struggle with eroding margins and an inability to compete, those that establish “a data-driven supply chain,” writes Meerkamp, “can gain advantages in increased forecasting accuracy, identifying and resolving issues in real time, creating new segmentations, and delivering on consumer requirements with speed, specificity, and scale.”
In short, digital transformation uses data to drive visibility and agility for manufacturers, allowing them to operate efficiently and profitably.
1) Establishing visibility and centralized control
The AI and machine-learning technologies available today enable manufacturers to meet the challenges presented by an increasingly complex supply chain. Massive sets of data can be captured and processed, providing invaluable real-time visibility. Not only that, but manufacturers can leverage this visibility to centralize data and decision-making.
2) Creating new performance engines
Thanks to the ability of AI technologies to process enormous quantities of data, digital transformation enables “powerful resolution engines, based on real-time root-cause analyses, to automate the execution of supply chain functions, and optimize transactions to meet strategic objectives,” says Meerkamp. These technologies facilitate the forecasting and immediate decision-making necessary for manufacturers to operate efficiently.
3) Facilitating agility
Today’s marketplace moves faster than ever, and market forces are constantly shifting. Agility has never been more important for companies to compete. Intelligent technologies allow supply chain companies to establish a management model that is collaborative, data-driven, and platform-based. Digital transformation enables the sharing of qualitative information as well as real-time data and implications. This in turns enables agile management, ready to meet the shifting demands of the marketplace.
4) Developing personalization and flexibility
One of the biggest challenges manufacturers face today is the increasing buyer expectations of personalized experiences. AI technology enables the creation of segmentation strategies, addressing buyers’ personalized needs based on various factors, including channel, location, and service level. Real-time visibility into market data also leads to greater insight into buyers’ needs and how to meet them.
Organizations that embrace digital transformation are empowered to create personalized experiences for their customers and operate with the agility, visibility, and centralization necessary to compete in today’s marketplace.
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by Elizabeth Hines | Oct 10, 2019 | Blog, Content Marketing, Logistics, Marketing, Robotics & Automation, Supply Chain
Supply chain companies are beginning to use robotics to boost warehouse efficiency and drive profits thanks to new automated technologies.
Highlights:
- High-res cameras, pressure sensors, navigation lasers, and acoustic warning indicators allow automated devices to navigate warehouses efficiently and autonomously.
- Robotics offers enhanced efficiency for both warehouse capability and predictive supply chain management.
- After major investments in automated fulfillment centers, Amazon has seen a 50% increase in capacity when compared to facilities that don’t use robotics.
A recent Information Services Group (ISG) study suggests that something big is happening: 72% of information services (IS) enterprises plan to increase their investment in robotics by the end of the 2019. Why? Because automation and IS are a natural fit.
Leading companies worldwide are beginning to use robotics to boost their warehouse efficiency and forecasting capabilities. And an improving price-to-performance ratio associated with robotics technology means that usage is sure to continue expanding.
The advantages of automation
New automated technologies are a game-changer. Until recently, available robotic devices were stationary and couldn’t interact visually with their surroundings or respond to unexpected inputs. Today, robots are mobile and collaborative. High-res cameras, pressure sensors, navigation lasers, and acoustic warning indicators allow automated devices to navigate warehouses efficiently and autonomously.
Recent technology upgrades include software that causes a robot to cease activity temporarily if it encounters an unexpected object or input, meaning that these devices can safely work alongside humans. Whereas earlier robots were used mainly to transfer objects from one place to another, more recent technology can enhance tasks ranging from managing inventory to retrieving, assembling, and packing orders.
Industry leaders have invested in automated warehouse management systems (WMS) with undeniable results. After major investments in automated fulfillment centers, Amazon has seen a 50% increase in capacity when compared to facilities that don’t use robotics. Amazon has even acquired the company that creates its robots, indicating Amazon’s confidence that the continued production and development of automated technology will play a big part in their future.
JD.com, China’s largest online retailer, has gone even further. Boasting the world’s first fully automated e-commerce warehouse, JD has equipped the 43,000-square-foot facility with 20 industrial robots that allow the company to provide same- and next-day delivery to more than 1 billion customers. Whereas a standard warehouse of that size would require nearly 500 workers, JD employs just 5.
Streamlining operational staff offers a big pay-off. On average, a warehouse employee wastes almost 7 weeks per year in unnecessary motion, which adds up overall to $4.3 billion in labor expenses. For employees, simply walking around in the warehouse accounts for 50% of the time involved in retrieving orders and checking inventories. Coupled with the potential for human error, the superior efficiency of robots makes it a question of “when?” rather than “if?” automation will become the new norm in parcel-sorting hubs and distribution centers.
Automated guided vehicles
The robotics revolution is already underway. One of the most widespread and effective uses of robots in warehouses is the automated guided vehicle (AGV). These self-driving vehicles are rendering expensive and single-use equipment like conveyor belts and large loading vehicles obsolete. Battery-monitoring systems send AGVs back to their charging ports when necessary, maximizing the efficiency of their operation. AGVs can be directed by voice or programmed to retrieve orders, guided by physical markers, magnets, and vision systems. In addition to navigating a warehouse floor more quickly and efficiently than human employees, AGVs are also capable of lifting and transporting much heavier weights, allowing for a larger number of orders to be retrieved in the same amount of time.
The advantages of AGVs run deeper than warehouse efficiency, however, and extend to logistics operations as well. AGVs track and update inventory records in real time as they retrieve orders. Ordinarily, the immense amount of data involved in running supply chains creates inefficiency and requires additional personnel to monitor inventory levels and place orders. The AGV integrates these tasks into a streamlined operation, as it can retrieve items as soon as order data is received and updates inventory levels instantaneously, even placing automatic purchases. This allows for improved forecasting and faster inventory refill.
Effi-BOT & Sawyer
That’s all very well in theory. But how does it work in practice?
DHL has led the pack in using robots to assist employees with repetitive and physically demanding tasks. Effi-BOT, an AGV that follows employees through DHL warehouses, takes over the physical work involved in picking orders. The use of Effi-BOT has allowed DHL to move from single-order picking to a multi-order model, and helps track complex inventory dynamics.
Another robot, Sawyer, has illustrated how automation can be used in flexible ways to accommodate ever-changing purchasing and order patterns involved in e-commerce. Sawyer’s collaborative capabilities allow it to handle repetitive aspects of the co-packing process. By adding Sawyer to its existing workforce, DHL has been able to use the robot to flexibly adjust to unpredictable order data.
Managing robotics
Typically, the inventory and performance data generated by devices such as Sawyer and Effi-BOT is aggregated in a dashboard that supply chain managers can use to check inventory levels and review automated requests sent from robotic devices to purchasing departments. By integrating data recorded in real time by automated devices, dashboards make larger and larger segments of the supply chain visible, allowing managers to pinpoint the source of problems, such as a delayed order from a supplier’s factory.
Robotics thus offers enhanced efficiency for both warehouse capability and predictive supply chain management. While the regulatory policies surrounding the use of robotics in the workplace are as yet uncertain, there can be no doubt that automation is already re-shaping the supply chain. Successful companies of the future will be the ones that find ways of taking advantage of new robotics technology today.
This post originally appeared on EBN Online.
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by Elizabeth Hines | Oct 8, 2019 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Digital marketing helps increase brand awareness, convert leads, and drive measurable business value. But that doesn’t mean it’s always easy to execute. Here are 4 digital marketing failures and how to get back on track.
Highlights:
- While digital marketing is extremely effective, proving ROI is often the top challenge for marketers.
- If your content isn’t SEO-friendly, readers may not even have the chance to see what you’re writing because it is so far down in their search results.
- Though it’s often more time consuming than written content, visual content, including infographics and video, are the most popular form of content right now.
B2B buyers want information, and they’re inundated with it. Are you ready for this? There are 2.5 quintillion bytes of data created each day, and that number is only accelerating with the growth of the Internet of Things (IoT). Over the last two years alone, 90% of the data in the world was generated.
Because of at its core it leverages data to target audiences, digital marketing has been a successful solution for marketers. But it’s not that easy.
Here at Fronetics, we’re big believers in analytics. And while digital marketing is extremely effective, proving ROI is often the top challenge for marketers. Without data to back up your efforts, how do you prove your digital marketing strategy is working? And with all those quintillion bytes of data being created every day, how do you stand out from competitors?
The simple answer is using analytics to evaluate your efforts and to determine what is working and what needs to be tweaked. Digital marketing strategies have to be fluid and easily adaptive to change. Companies have to grow and shift with the times, which means that marketing plans have to evolve.
Here are four digital marketing failures, which you can easily identify through analytics, and how to fix them.
4 digital marketing failures (and how to make them right)
1.Lack of strategy
Many marketers understand the power of digital marketing but think they can jump in without a strategy. And not just a strategy that you thought of over coffee, but an actual documented strategy. Why? Because a documented digital marketing strategy will help you work smarter and more effectively.
In fact, according to the Content Marketing Institute, those with a documented content marketing strategy:
- Are far more likely to consider themselves effective at digital marketing
- Feel significantly less challenged with every aspect of digital marketing
- Generally, consider themselves more effective in their use of all digital marketing tactics and social media channels
- Were able to justify spending a higher percentage of their marketing budget on content marketing
Having a fundamental understating of your digital marketing plan and a strategy for executing that plan is crucial for success.
2. No search engine optimization
Google is responsible for 94% of total organic traffic. That’s almost ALL organic traffic. SEO means creating content for your digital assets so they will be prioritized by Google in search queries related to your brand or products. It’s time for digital marketers to learn the basics of Google’s algorithms and understand how the content they’re creating can rank better against the competition.
61% of marketers say improving SEO and growing their organic presence is their top inbound marketing priority. If your content isn’t SEO-friendly, readers may not even have the chance to see what you’re writing because it is so far down in their search results.
3. Quality is lacking
While this seems obvious, it’s worth repeating. If the quality of your content is bad, no one will read it, regardless of what value it offers. The same goes for content about which you find yourself saying, “it works,” or “it’s fine!” If there are 27 million options, who would choose “fine?”
Do an honest evaluation of your digital assets, or have a neutral outside party do so for you. Is it original, informative, and well-written? Make sure that your copy is edited, and that it is free from grammatical errors, spelling mistakes, and awkward phrasing. If you want people to read your content, you should make sure that it’s worth reading.
And don’t shy away from visual content. Though it’s often more time consuming than written content, visual content, including infographics and video, are the most popular form of content right now.
4. Lack of posting consistency
Inconsistently publishing content is one of the primary reasons readers become disengaged with a particular brand. Having consistent, high-quality content helps establish your company as a thought leader in your industry. Even publishing one more blog post a week can significantly boost your readership.
Try experimenting with the amount of content you publish per week. For example, if you currently publish two times a week, try bumping it up to three times for one month. The following month, maybe you try bumping it to four. You’ll find your sweet spot when you’re increasing engagement but are still able to handle the production schedule and it’s not impacting the quality of your content.
What other digital marketing failures have you encountered?
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by Elizabeth Hines | Oct 2, 2019 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
Our infographic gives you everything from the basics to the specifics of using Reddit for B2B marketing.
Highlights:
- Reddit is a social platform made up of thousands of individual forums where users can post content and vote on its relevance and value.
- The first rule of Reddit: avoid overt brand promotion and sales pitches.
- Creating your own subreddit is the best way to make Reddit a high-value marketing channel.
Reddit calls itself the “frontpage of the internet.” And for good reason. The social networking site boasts over 300 million active users, as well as 140,000 active communities and a whopping 14 million pageviews per month. However, when it comes to using Reddit for B2B marketing, it’s still a relatively untapped channel.
Our infographic is your ultimate guide to using Reddit for B2B marketing. Read on to find out more about this platform and how you can put it to work for your business.
What is Reddit?
Since the site was founded in 2005, Reddit’s user base has skewed young. However, as millennials come of age and rise to positions of influence within the B2B purchasing landscape, Reddit is becoming an increasingly effective way to reach your target audience.
At its most fundamental level, Reddit is a social sharing website built around users submitting links, pictures, and text, which the community can then vote on. Similarly to Quora, the content that’s voted as best rises to top visibility, while downvoted content becomes less visible.
The structure of the site resembles an intricate message board, divided up into hundreds of thousands of subfolders, called “subreddits,” which function as specific forums. Imagine just about any topic you can think of, and there’s probably a subreddit for it. In fact, for thinking about Reddit for B2B marketing, the following subreddits could be of interest:
If you’re looking for industry discussion on a specific marketing topic, it’s likely you can find a relevant subreddit. While each subreddit has different moderators and regulations, there’s one common thread that runs through the entire site: there is a premium placed on authentic content and interactions – and a disdain for overt self-promotion.
(Made with Canva)
Using Reddit for B2B marketing in 5 steps
Now that we’ve covered the basics about what Reddit is and how it works, let’s talk about how to make it part of your marketing strategy.
Step 1: Determine your target subreddit(s).
In the same way that a good digital marketing strategy begins with identifying your target audience, determining your target subreddits is the starting point for successfully using Reddit for B2B marketing. While the massive quantity of subreddits can be overwhelming, consider the following three questions to zero in on the right subreddits for your business:
- Does the subreddit relate to your business’ brand or products, as well as any specific keywords that shape your digital marketing strategy?
- How large is each subreddit’s audience? (Note: bigger isn’t necessarily better. A larger audience has the potential to generate more traffic, but it’s easier to establish your brand’s presence in a smaller subreddit.)
- How much engagement does the subreddit generate?
Once you’ve determined a few relevant subreddits with various audience sizes and high engagement, you’re ready to begin posting.
Step 2: Post links… to websites other than your own.
Before you start wondering why we’re encouraging you to promote other pages, there’s another facet of Reddit to consider. The platform takes the idea of Karma to a literal level. On Reddit, your reputation is referred to as your “Karma score,” and it’s determined by your level of positive participation on Reddit, measured by the number of upvotes you receive. As your Karma score rises, your posts become more visible.
One of the most effective ways to boost your Karma score, particularly when you’re starting out, is to post links to content that the subreddit community finds relevant and generate conversation. It’s important to make sure you don’t repost content that another member of your subreddit has already posted, as duplicates can hurt your Karma score.
Step 3: Share valuable content… that’s not a sales pitch.
When posting content to your target subreddits, the path to success is quite simple. Post content that offers value to the community. This means engaging in discussions, asking and answering questions, and, at all costs, avoiding blatant sales pitches.
Sam Holzman of ZoomInfo explains it this way: “Sharing a link to a product page will signal that you’re a marketer who wants to promote products, not an engaged community member. On the other hand, a blog post about the benefits of a particular product will be more useful to your fellow community members and, as a result, is more likely to be upvoted and commented on.”
Step 4: Advertise on Reddit.
While blatant sales pitches on Reddit are a sure way to a low Karma score, the platform does offer its own native advertising. Similar to Facebook and Twitter, Reddit Advertising is a relatively inexpensive way to boost the visibility of your content on the platform. However, it’s important to note that Reddit doesn’t offer the type of analytics as Facebook and Twitter.
Sponsored posts on Reddit appear at the top of targeted subreddits for a specified duration. You pay for duration as well as the number of impressions you receive. Sponsored posts look like any other Reddit posts. Advertising on the platform isn’t necessary for success, but it can help establish a visible presence, particularly at first.
Step 5: Create a subreddit.
Creating a subreddit isn’t easy – it requires a significant time investment to start and maintain. However, doing so is the best way to turn Reddit into an extremely valuable marketing channel. Once you’ve established your presence, creating a branded subreddit gives your customers and prospects a forum to interact, with you and with each other.
Particularly at the outset, you’ll likely need to promote your subreddit on other platforms. Post links to it on your other digital assets, and you could even offer an incentive for engaging on your subreddit.
Your branded subreddit is also an ideal place to offer customer service. Holding exclusive Q&As, referred to on Reddit as AMAs (“Ask Me Anything”), is another effective strategy to drive traffic and engagement on your subreddit.
The bottom line on Reddit for B2B marketing
Reddit is a rich resource for marketers and a fertile ground for marketing your brand and products. The platform is best thought of as a place to share and engage with high-quality, valuable content, rather than as a place for overt promotion. Effectively using Reddit for B2B marketing requires an investment of time and energy, but the results can be well worth the effort.
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