by Elizabeth Hines | Feb 6, 2019 | Blog
Digital marketing has become essential to creating brand awareness, educating audiences and building credibility with customers. Here are the latest trends for 2019.
Highlights:
- Digital marketing has become essential to creating brand awareness, educating audiences and building credibility and trust with customers.
- Video is currently the most popular form of content being consumed online today.
- Peers and colleagues are the third most influential source of information for business to business (B2B) purchasing, right behind online searches and your website.
Video transcript:
Hi I’m Stacia Pathiakis. I’m an account manager at Fronetics and today I’ll going to be talking to you about six trends in digital marketing for the supply chain in 2019.
Digital marketing has become essential for creating brand awareness, educating audiences and building trust and credibility with your customers. Supply chain and logistics companies increasingly see the value in digital marketing. They’re increasing their budgets and it’s important to understand what the trends are for the upcoming year.
Here are six trends to consider when planning your 2019 strategy.
First, video. Video is currently the most popular form of content being consumed online today, and video marketing will continue to add substantial value in the upcoming year. Use video to teach your audience something that is worthwhile for them to know.
- Chatbots. Chatbots are automated messaging apps that simulate human conversation. They’ve become more popular in the past year than social networks.
- Voice search. Voice search is becoming an increasingly prevalent. It’s a means for people to search for the content they’re looking for using voice recognition. A good content marketing strategy should consider how your customers will be using voice search for information about in your industry.
Next is long-form content. Long form content includes such things as white papers, case studies, and longer form blog posts. Many industries, including supply chain and logistics industries, are saturated with short form content. Long form content provides a means of getting more in-depth information to your customers.
- Brand ambassadors. Peers and colleagues are the third most influential source of information for business to business (B2B) purchasing. And there’s nothing more credible than a friend who speaks highly of their company’s services and products.
- Market influencers. Market influencers is a form of marketing that focuses on individuals rather than the market as a whole. Basically, marketers identify individuals who would have influence over a larger group and target them specifically in their digital marketing campaign.
The beginning of the year is a great time to review your marketing strategy to make any changes for the upcoming year. For more tips on boosting your digital marketing strategy in 2019, visit us at fronetics.com.
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by Elizabeth Hines | Jan 23, 2019 | Blog, Current Events, Logistics, Marketing, Social Media, Supply Chain
Supply chain and logistics companies: here are your key takeaways on digital marketing trends from the Content Marketing Institute’s 2019 survey.
Highlights:
- For 2019, resolve to put your audience first.
- Building audience trust is crucial.
- Make sure your content is performing well by keeping pace with changes to search engines.
The Content Marketing Institute has published its ninth annual survey, giving insight into the most significant digital marketing trends and priorities for 2019. We’ll get into some key takeaways in detail, but perhaps the most striking finding was one that we’ve been talking about for years.
Of the top performing B2B marketers surveyed, the vast majority (90%) reported that they “prioritize the audience’s informational needs over their sales/promotional message.” That’s a powerful statistic. And when you consider that of the least successful B2B marketers, only 56% doing the same, it’s hard not to agree that the success gap is accounted for by this prioritization.
Digital marketing trends in 2019: making the audience a priority
Looking at the key trends from 2018, which will set the pace for 2019, some overall themes emerge. Foremost among them is the need to put audiences first. When 96% of the most successful B2B marketers report that their organizations have “built credibility and trust with their audience,” it indicates that those organizations have been highly effective at listening to their audiences and delivering value with their content.
Savvy marketers going forward will devote time and resources to researching the needs of their audience. Currently, only 23% of marketers are using email to encourage audience participation, build community, and bring new perspectives to their efforts. Not only that, but only 42% report seeking conversations with customers as a form of audience research.
Successful marketers in 2019 will lead the charge, putting email and other forms of digital marketing to use not only to publish their own content, but to form a deeper understanding of the needs and perspectives of their audience.
3 key digital marketing trends for 2019
1) Email campaigns and educational content win the day.
The majority (58%) of CMI’s survey respondents report that they have successfully used content marketing to nurture subscribers, audience, or leads within the past year. Their most successful methods were email (87%) and educational content (77%).
We’ve written before about the overwhelming preference among B2B buyers for educational content like case studies. When it comes to building trust among your audience, and nurturing relationships with prospects, educational content can be your best friend. Similarly, email marketing, when used strategically, is an ideal way to usher prospects down the sales funnel with your content. For more insights, take a look through our top 7 email marketing posts from 2018.
2) Video continues to gain popularity.
We talk a lot about the value of video marketing for the supply chain. Once again this year, video has continued to increase its popularity. More than 50% of survey respondents increased their use of video marketing. Interestingly, a majority also bumped up their use of text-based digital marketing, as well as images (such as infographics, photos, and charts).
Video is on the rise all over the internet, and it gets easier all the time to create focused, engaging, and creative video content to market your business. That being said, successful B2B companies in the supply chain are increasingly outsourcing tasks like videography in order to ensure optimal video strategy, creation, production, and distribution across social media and content platforms.
3) SEO and search algorithms are a concern.
CMI’s survey asked about content marketing issues that organizations are concerned about and found that 61% are worried about changes to SEO/search algorithms. A significant minority (45%) are also concerned about changes to social media algorithms.
It’s true that just as people are changing how they search, search engines themselves are shifting their algorithms, becoming more sophisticated, and making the simple keyword model rapidly outmoded. Keeping up with the change can be overwhelming, but resources exist to help you. Our four-part series on writing for SEO can help you adjust your strategies and provides guidance on topic clusters and pillar content, as well as how to evaluate the success of your content.
What other digital marketing trends are you looking out for in 2019?
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by Elizabeth Hines | Jan 16, 2019 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Updated February 4, 2025
Digital marketing for the supply chain has become necessary to position your company to not only be found online, but also to be researched and to be compared to your competition.
Highlights:
- Digital marketing uses your website, related social media, and other online industry channels to showcase your industry knowledge and experience.
- Thought leaders are the informed trusted sources in their field of expertise.
- Supply chain and logistics industries need content marketing to achieve confidence and relationship-building with buyers.
Today’s B2B buyers are researching, evaluating, and coming to conclusions about companies without a single contact with a team member or salesperson.
This kind of B2B buying landscape requires cutting edge marketing strategies to showcase nut-and-bolt industries that have survived without them for many years.
Digital marketing for the supply chain
Digital marketing for the supply chain uses your website, related social media, and other online industry channels to showcase your industry knowledge and experience (rather than trying to convince people of it with a marketing message).
With inbound digital marketing, you publish relevant, informative information to adds value to every stage of a potential customer’s buying journey.
It is the content that you publish that walks them through the initial stages of the sales process.
What should you publish? A good content marketing strategy is about understanding the questions and concerns that are particular to your customer base, and offering quality information and analysis that answers those needs.
Showcasing thought leadership through digital marketing
Discovering and meeting the needs of your customers that go beyond your products and services will catapult you in their minds as a knowledgeable, helpful “thought leader” in your industry.
Thought leaders are the informed trusted sources in their field of expertise. They have innovative ideas, can showcase their thinking, and can replicate their successes again and again.
Consider it: Your business has so much more to offer than its primary product or service. You have a team of people with a tremendous aggregate of experience, expertise, and perspectives.
Allowing your customers this sort of access to your team’s experience and knowledge provides them with tremendous value outside the sales funnel, which builds trust and cultivates lasting, fruitful relationships.
Why digital marketing?
In this B2B buying landscape, supply chain and logistics industries need content marketing to achieve a level of confidence and relationship-building with buyers that used to come from face-to-face meetings. Potential and current customers will view your company as a valuable resource for everything related to not only your products and services but to the industry as a whole.
No time to execute?
The downside? Content marketing requires significant time, labor, and resources, and it can take quite some time to start reaping benefits. Feeling overwhelmed and like you and your team can’t possibly add on more marketing? Outsourcing certain key marketing tasks allows insourcing your core competencies while delegating specialized tasks to external experts.
This post originally appeared on EBN Online.
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by Elizabeth Hines | Jan 10, 2019 | Blog, Content Marketing, Marketing, Supply Chain
With the start of the new year, it’s time to take a breath and get ready for what’s next. Here are five trends in supply chain marketing to expect in 2019.
Highlights:
- People trust people, not ads.
- Knowing how your customers communicate is key.
- Personal connection is the key to success.
There are a lot of sales and marketing speakers already shouting out the trends for 2019. It’s a fast-paced world, and it can be tough to tune out the noise and maintain your identity in the constantly shifting marketing landscape.
The best way to navigate all the changes and trends is to plan ahead and be aware of what’s in the pipeline. Here are five supply chain marketing trends to be on the lookout for in 2019.
1) People trust people, not ads.
We know that traditional, outbound marketing is falling out of favor, making way for inbound techniques to take the lead. In fact, a Nielsen study from nearly four years ago found that the four most trusted sources of advertising were (1) people you know, (2) branded sites, (3) editorial sites, and (4) reviews.
With ad blockers on the rise and this continued cultural shift towards inbound marketing, supply chain marketers need to tailor their efforts towards creating reliable, relevant content that will be of value to their customers.
2) Creativity is the wave of the future
We’ve written before about the increasing need for creative thinking in the supply chain. It’s no different when it comes to marketing the supply chain. The age of conformity is over (if it ever really existed in the first place). With so many players on the field, the ones who will really stand out in the coming years are those who think outside the box.
While we can’t tell you how to be creative, remember that content marketing, at its core, is about telling stories. Take a step back and think about your brand, its story, and what it means to your audience — then get ready to brainstorm!
3) Successful businesses will focus on breaking down internal divisions.
We’re always amazed by the persistent fear that content marketing is somehow the enemy of sales teams. In fact, we’ve written frequently about the symbiotic relationship between marketing and sales, and the need for alignment between the two departments.
Increasingly, supply chain companies need synergy between sales and marketing to be successful. In a recent article in Forbes, Calendar co-founder and President John Hall writes, “companies that put up barriers between departments will fail in the long run.” We agree. Hall goes on to point out that “great content can fuel other parts of the company, resulting in better talent, lower costs, and improved relationships with investors.”
4) Knowing how your customers communicate is key.
It’s easy to forget how quickly communication has changed over the past several decades. While life before cell phones is a dim memory, it’s important to remember that the ways in which we communicate with each other as individuals and as businesses continue to evolve.
For content marketing efforts to be successful, supply chain companies need to be keenly aware of how their target buyers are interacting, and they need to be ready to meet their buyers where they are. Keep a finger on the pulse through social media, and continue to evaluate and refine how well your content is reaching and resonating with your target audience.
5) People haven’t really changed that much.
Ok, so we’ve been telling you about all of the seismic cultural shifts brought about by technology, and all of the ways that marketing has changed over the past decade, and now this? Well, at the end of the day, people are still people, and they value helpfulness, authenticity, and relationships.
Luckily, that’s what good content marketing is all about. As technology and automation continue to progress, it’s crucial to remember the point of it all: personal connections and communication of trustworthy, valuable information.
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by Elizabeth Hines | Jan 8, 2019 | Blog, Content Marketing, Logistics, Marketing, Strategy, Supply Chain
Before you make your marketing resolutions for this year, take a moment to look at last year’s digital content marketing successes and failures.
As the new year begins, take the opportunity to look at past marketing choices, see what worked and what didn’t, and shape goals for the future. The year ahead is a blank canvas, but evaluating past successes and missteps is key to making sure the big picture works.
Writing for Forbes Communication Council, Senior Digital Marketing Manager at Caring People Inc. Karina Tama-Rutigliano offers these four tips for successfully moving forward with digital marketing.
1) Don’t go anywhere without clear, specific goals — and a plan for measuring results.
Assuming you’ve been tracking useful metrics along the way, the end of the year means you’re armed with a fresh crop of data. Take time to study and evaluate your data, and use it to develop incremental goals, as well as projections for next year. If you haven’t already, now is a good time to implement a documentation strategy, like our Monthly Marketing Report Template.
Furthermore, take a moment to consider how the metrics you’re currently tracking are serving you. Is your data giving you the insights you need? Are you left with questions about where your efforts are successful, or where another approach is needed? The beginning of the year is a good time to tweak your plan for tracking and measuring the results of your digital marketing efforts.
2) Don’t forget the “social” in social media.
You’re so busy creating and curating content to be fresh, relevant, and engaging for your social media audience, you forget that one crucial part of social media marketing: the social. “Social media platforms are viable places to engage with your customers,” writes Tama-Rutigliano. This means encouraging interaction with your posts, replying to comments, and engaging with posts from your community — be part of the conversation, and build relationships.
3) Don’t put all your eggs in one basket.
With so many options for digital marketing, all of them full of possibilities, it can be tempting to choose one or two and put all your dollars and efforts there. But a successful digital content marketing strategy is robust and well-rounded. Use your year-end data to evaluate where your efforts are thriving, and where you need to devote some cash and ideas.
4) Don’t post without a purpose.
We’ve all felt the push to create content, just for the sake of getting something new up on the blog or social media platforms. But content without a clear purpose in mind is never going to get you the best results.
It’s easy to get cynical, and think that content creation is just about feeding the search engine beast. But the heart and soul of content marketing is about sharing your knowledge and expertise with your customer-base, building trust, and creating lasting relationships.
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