by Elizabeth Hines | May 2, 2019 | Blog, Content Marketing, Logistics, Manufacturing & Distribution, Marketing, Strategy, Supply Chain
As automation technologies become increasingly sophisticated, companies throughout the supply chain are realizing the beneficial impact of automation on materials handling.
Highlights:
- Manufacturers of automation technologies are predicted to grow significantly over the next 5 years.
- Automating the “first mile” of the supply chain helps reduce labor challenges and leads to increased productivity.
- Robotics technologies offer greater capacity for data collection, facilitating informed process decisions.
While the impact of automation on the “last mile” of the supply chain is often the subject of public interest, automation in the “first mile” deserves just as much attention. Advanced robotics are increasingly ensuring accuracy — while minimizing or even eliminating human involvement in various processes — at every stage of the supply chain. Industry experts are predicting an ever-growing impact of automation on materials handling, with companies reaping the benefits up and down the supply chain.
Particularly in the materials-handling sector, human capital is increasingly difficult to recruit and maintain. Additionally, labor costs in global markets such as India and China are rising. Naturally, companies are increasingly inclined to replace or redeploy human labor, with the help of automated material-handling systems.
Not to mention, the increasing sophistication of machine-learning capabilities or AI within available automation technologies allows for even greater productivity. And there’s strong reason to believe that we’re only seeing the beginning of what automation can do. Vendors who create these technologies are investing heavily in R&D, aggressively attempting to expand their product offerings to meet specific industry demands while complying with the complex standards and regulations in place.
Quantifying the costs and impact of automation on materials handling
The robust growth in the robotics-equipment-manufacturing sector demonstrates that the materials-handling industry is investing in automation. Thanks to the demand for high-performance robotics systems, New Equipment Digest (NED) predicts that within the materials-handling-equipment sector, the robotics segment will grow by over 8%, reaching $20 billion by the year 2024. The overall material-handling-equipment market is expected to surpass $190 billion by the same year, according to a growth forecast report by Global Market Insights, Inc.
“Growing automation capabilities in the manufacturing space coupled with increasing penetration of advanced technologies, such as IoT, RFID, and AI, are expected to drive the material-handling-equipment market growth,” predicts the NED. These technologies are already increasing productivity and throughput in the materials-handling sector and reducing the potential for human error. The predicted growth in the manufacturing of robotics equipment points to the increasingly positive impact of automation supply chain-wide.
Of course, automation is not without its challenges. Companies face technical issues involved in implementation, not to mention the large capital outlay required to invest in costly equipment and technologies. With increased technical sophistication and network utilization, there are threats to cybersecurity, requiring companies to invest in measures to protect their technology.
Robotics-equipment manufacturers recognize that while automation offers significant benefits for materials handling, companies need to study potential impact before making these costly investments.
Many manufacturers are offering tools for quantifying the impact of automation on materials handling. OTTO Motors, a manufacturer of self-driving-vehicles, offers an ROI calculator, allowing potential buyers the opportunity to receive an easy ROI estimate. Manufacturers are also increasingly offering simulations of materials-handling systems, allowing potential customers to determine efficacy, test designs, and study new procedures without disrupting operations.
Realizing the benefits of automation for materials handling
Beyond the well-known benefits, such as decreased costs and increased productivity, automating materials-handling processes can offer a variety of additional advantages to companies’ first-mile operations. In fact, streamlining these processes and reducing costs has its own positive repercussions throughout a company’s operations, as it allows for increased speed, productivity, and accuracy operation-wide.
Additional benefits of automating materials handling include:
- The access to real-time data provided by automated technologies allows for more complete Key Performance Indicators (KPIs).
- Labor shortages and high turnover are some of the primary challenges in materials handling – automation shields manufacturers from these challenges, while allowing human labor to be repurposed into more intricate tasks.
- Implementing technology in the materials-handling phase of the supply chain can connect to other automated processes within the factory.
- The availability of data and the ability to leverage it allows adjustments to be made in real time, meaning more flexible manufacturing.
The bottom line is that, while it can be costly at the outset, automation at the front end of the supply chain, namely materials handling, offers rich and diverse benefits sector-wide.
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by Elizabeth Hines | May 1, 2019 | Blog, Content Marketing, Logistics, Manufacturing & Distribution, Marketing, Social Media, Supply Chain
We get many queries from manufacturers about social marketing — mostly, why and how should I use it — so here are our answers to the most-popular questions manufacturers ask about social media.
Highlights:
- Facilitate networking opportunities, thought leadership, and prospect/client relationships.
- Consider using popular platforms like YouTube and Instagram to engage users and drive website traffic.
- Don’t use social media to push your products.
(Made with Canva)
B2B operations have increasingly embraced social media as a strategic marketing tool. In fact, 9 out of 10 companies are active on at least one platform. But manufacturers, in particular, have been reticent to jump on the social media bandwagon.
If your manufacturing operation isn’t making use of social media as a tool to engage with your audience, you’re missing out on big lead generation potential. Manufacturers like the Dow Chemical Company, ArcelorMittal, and CAT Products are among those that have figured out how to harness the power of social media.
To help you launch or refine your efforts, we’ve put together the following answers to the most-popular questions manufacturers ask about social media.
Why should manufacturing companies be on social media?
There are three major reasons that manufacturing brands should be all over social media:
- Establish thought leadership
- Network within the industry
- Develop and sustain client relationships
Notice that none of these involve selling products. As with content marketing in general, good social media marketing isn’t about pushing your products.
To make the most of social media as a marketing tool, abandon the idea that it’s about blatant sales pitches. Instead, approach it from the perspective that it’s an inherently social tool – that is, its value for manufacturers is in its potential to establish and expand thought leadership and to cultivate meaningful and fruitful relationships within your industry and among prospects and clients.
Which social media platforms should manufacturers be using?
Not all social media platforms are created equal. Each requires its own strategy, content format, and media. We recommend that manufacturers consider these five platforms:
1) Facebook
Facebook is an excellent place to share content with a wide segment of your audience, to promote engagement (through likes, comments, and shares), and to engage with peers and prospects. Not only that, the savviest marketers are using Facebook to understand their industry better – everything from strategies of peer brands to a fuller picture of your target buyer persona to the informational or product needs of your prospects.
2) Twitter
Twitter’s format is about brief, pithy content, used to engage with and inform your audience. This is an ideal place to let customers know what you’re planning next, to establish your corporate personality, and to let your audience in on a slice of your day-to-day operations and values.
3) YouTube
Video marketing for manufacturers is skyrocketing. With video being the most popular form of content online today, YouTube is an obvious choice for marketers. Whether it’s “how to” videos, footage of your operations, or interviews with subject-matter experts, your brand should be using YouTube to drive search traffic and educate prospects.
4) LinkedIn
B2B marketers unequivocally rank LinkedIn as the most effective network for lead generation, follower engagement, and traffic to their websites. An ideal place to engage with industry leaders, LinkedIn is also great for distributing content to a focused audience.
5) Instagram
The popularity of this highly visual platform has continued to skyrocket – it’s currently the second-most-used social media platform (up from fourth just two years ago). And believe it or not, this picture-based network is a powerhouse for B2B brands. We’ve written extensively about how brands can leverage Instagram and Instagram Stories. Suffice it to say, this is a perfect place to post your most engaging visual content and actively engage with followers.
How can manufacturers be effective on social media?
As with any content marketing effort, a well-thought-out social media strategy is a big part of success. As you create and begin to implement your strategy, start with these five tips.
1) Listen.
Before you post even a single piece of content, start by listening to your audience. In the days before social media, marketers had it much harder when it came to determining audience needs and preferences. Use these platforms to research your target prospects, as well as how competitors are engaging followers. Make note of the questions your target audience has, frustrations or challenges they express, and what types of content they engage with.
2) Focus on offering value.
You’d be surprised how many manufacturers neglect to place a premium on simply being useful with their social media content. It’s not complicated: If you post relevant, valuable content for your target audience, you’ll boost engagement, grow brand awareness, and generate and convert more leads.
3) You don’t have to reinvent the wheel every time you post.
One of the great things about social media is that it rewards not only content creation, but content curation. While you do want to be posting original content most of the time (experts recommend about 60%), a good chunk of your posting activity should include curating relevant content from third parties to share with your followers.
4) Be creative.
Separating yourself from your competitors can be a challenge, but it’s one worth striving toward. Start by asking yourself what makes your operation unique, what’s special about your process, what industry-leading expertise does your executive team have, what unusual perspective can you offer? Next, start breaking these four rules.
5) Learn from your successes and setbacks.
There are many tools out there to help you track the results of your social media efforts. Determine the right KPIs for your business and keep track of your results relentlessly. These metrics will allow you to study your impact and frequently tailor your strategy accordingly.
It’s time for manufacturers to fully embrace the marketing potential of social media. Whether you create and implement your own strategy, or decide to outsource your social media efforts, social media is a powerful set of tools that manufacturers should be harnessing.
Are there other questions manufactures ask about social media that we missed? Let me know in the comments.
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by Elizabeth Hines | Apr 24, 2019 | Blog, Content Marketing, Marketing, Marketing Automation
Artificial intelligence is reshaping the way we live and do business. But can robots replace humans when it comes to content creation?
Highlights
- Artificial intelligence is already creating content.
- Some analysts predict that human writers will become obsolete in time.
- At least for now, there are aspects of human-generated content that robots can’t replicate.
What used to be a light-hearted, science-fiction version of the future — in which menial jobs would increasingly be performed by robots — has increasingly become a reality. We’ve seen how automation has shaped the supply chain and logistics industries in the past decade. But as artificial intelligence (AI) continues to evolve and reach new levels of sophistication, will something as complex as content creation no longer require human input?
AI is already creating content
In 2016, McKinsey Quarterly predicted that “while automation will eliminate very few occupations entirely in the next decade, it will affect portions of almost all jobs to a greater or lesser degree, depending on the type of work they entail.” Of course, there are jobs that require empathic functions or advanced social skills, which are less subject to replacement by machine learning. But content creation, though it does require original thought and synthesis of complex ideas, is in a greyer area.
The fact is, AI-generated content is already a reality. It shouldn’t come entirely as a surprise. After all, we’ve been writing about marketing automation for a while now, including, for example, chatbots or computer programs that simulate human conversation. According to Joe Pulizzi, founder of the Content Marketing Institute, “In 10 years, the majority of content will be generated by software. In 20 years, humans will wonder why we wasted so much time on content creation.”
In a notable example of AI creating content, the Washington Post developed “Heliograf,” a bot capable of generating short reports for readers, to aid in the coverage of the 2016 Olympic Games in Rio. When it was first developed, Heliograf could update readers on game outcomes, including when medals were awarded. Since then, it has written over 850 articles, including updates on high school football games and automated earnings coverage. Even now, the Washington Post uses Heliograf to supplement the work of its human writers — and has no intention of replacing them.
Natural language generation
Before we get further into the nitty-gritty of whether human content writers are doomed to obsolescence, let’s take a step back and take a look at the main function of AI when it comes to content creation. Natural language generation (NLG) is how we describe AI that can produce logical, coherent text.
“Natural language generation is a software process that automatically turns data into human-friendly prose,” writes Laura Pressman of Automated Insights. It’s important to recognize that while NLG can create content, it can’t do so without being fed data and a templated format. Essentially, when given data and a format, NLG can output content that reads as if it was written by a human.
Why we still need humans
It’s staggering what AI can produce when it comes to convincing, effective content. But even as technology becomes smarter and more sophisticated at creating content, humans haven’t been replaced just yet.
Proponents of fully AI-driven marketing argue that the kind of creativity required to produce effective content marketing can all be boiled down to numbers. While it’s true that content marketing should be data-driven, studies are also increasingly showing the value of intangible creativity — the kind that can’t be generated by an algorithm — in the marketing sector and beyond.
The memories, emotions, preferences, and frailties of human writers allow for the possibility of creativity and connection that AI can’t replicate. Yes, content marketing is about data. But there’s no substitute for the way a human brain can create language and ideas that connect and resonate with another human brain.
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by Elizabeth Hines | Apr 23, 2019 | Blog, Content Marketing, Marketing
As the purchasing landscape increasingly skews younger, you need to think about how to improve your visual content to satisfy buyers’ preferences.
Highlights:
- Audiences increasingly prefer visual content.
- Optimize visual content for search engines by including text.
- Use graphics to make data pop.
Digital natives, who make up the majority of today’s B2B purchasing landscape, are highly steeped in online content. And, it may come as no surprise, they overwhelmingly prefer visual presentation, whether in video, infographic, animation, or gif format. What does this mean? Supply chain marketers need to adapt or be left behind.
While this doesn’t mean that text-based marketing is a thing of the past, it does mean that all your branded content — from blog posts to infographics to case studies to video — needs to be design-minded and visually appealing. These five suggestions will help improve your visual content game.
5 ways to improve your visual content
1) Optimize for search engines.
The biggest downside to visual content such as videos and infographics is that they aren’t searchable in the way that text-based content is. But this doesn’t mean that you need to lose out on the SEO benefits when publishing this type of content.
First off, it pays to post a text transcript with video or accompanying explanatory text with infographics and images. It’s also important for you to categorize and organize your visual content, which means labeling visual assets like logos and images with relevant keywords. When publishing them, be sure to tag images with keywords.
2) Make data interesting.
Common sense tells us that reading a bunch of numbers is far less compelling than seeing numerical data presented graphically. B2B marketers are in a prime position to make use of attractive data presentation, such as charts, graphs, animated images, or other formats to display your numerical data.
3) Create reusable graphics.
If you’re investing in visual content creation, it pays to consider how it can be reused. For example, when creating an infographic, consider how you can break it up into multiple graphics, each containing a set of statistics or other information. This way, you can add these smaller graphics to other pieces of text content, boosting engagement and adding visual appeal.
Additionally, keep in mind that visual snippets are ideal for posting on social media, as teasers, or even self-contained Instagram or Facebook Stories.
4) Keep your branding consistent.
A key point with visual content creation is consistent branding. Your brand’s visual presentation includes fonts, colors, font sizes, image styles, and anything else that is a visual indicator of your identity.
The first step to consistent branding is to document visual guidelines clearly and to distribute them to all content creators, along with samples for their use. Each time you publish visual content, make checking against the guidelines part of your editorial process.
5) Use visual content to tell a story.
Good content marketing is all about presenting information in a story format. Great content marketing also packs emotional resonance. When creating visual content, start with the idea of telling a story. Ideally, you’re presenting data in a way that communicates a feeling and elicits an emotional response from the viewer. If your data is impactful, your viewers will forge an emotional connection with your brand.
How are you trying to improve your visual content?
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by Elizabeth Hines | Apr 16, 2019 | Blog, Content Marketing, Marketing, SEO, Video Marketing
With the growing popularity of video, it’s harder for video posts to rank in search results. Here’s what marketers need to know about SEO and video posts.
Highlights:
- When choosing your video hosting platform, it’s important to consider the reasons why you want your videos to rank, such as lead generation or brand awareness.
- Spend time crafting an engaging video title and description and make sure to use keywords audiences are actually searching for.
- Don’t solely rely on optimizing your video to receive placement on search engines. It’s just as important that the rest of the page is optimized for SEO.
Video transcript:
I’m Ulrika Gerth, and I’m the Content Writer and Strategist at Fronetics. Today I’m going to talk about what you need to know about SEO and video posts.
So video SEO is simply optimizing your video to be indexed and rank on the search engine results pages, like Google.
In the last few years, video marketing has become more and more popular among businesses and it’s easy to see why. It’s cost effective and easy to produce. But with the explosion of video, it’s also become much harder to get ranked on universal search results.
Here are a few ways to optimize your videos.
1. Pick the best platform.
When choosing your video hosting platform, you need to consider the reasons why you want your videos to rank. Are you optimizing your video to gain traffic and generate leads? Or are you more interested in thought leadership and brand awareness?
2. Make the video engaging.
The video thumbnail is what searchers will see when your video is indexed, and therefore it plays an important role in whether they will click on your video.
3. Pay attention to the title and description of your video.
Just like they do for a blog post, the title and description play a role in ranking videos. Spend time crafting an engaging video title and description. Make sure you do keyword research so you use keywords people are actually searching for.
4. Ensure the rest of your page is relevant to the video and optimized for SEO.
You can’t rely only on optimizing your video to receive placement on search engines. It’s just as important that the rest of the page is optimized for SEO, or the search engines won’t bother to crawl it in the first place.
For more information, visit fronetics.com.
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by Elizabeth Hines | Apr 11, 2019 | Blog, Content Marketing, Current Events, Logistics, Marketing, Social Media, Supply Chain
Content marketing is no longer optional. It’s essential in creating brand awareness, educating audiences, and building credibility. Here’s a look at the biggest digital marketing trends for 2019.
Highlights:
- The content marketing industry is expected to be worth more than $400 billion by 2021.
- Video is currently the most popular form of content being consumed online today.
- Peers and colleagues are the third most influential source of information for B2B purchasing, right behind online searches and your website.
A recent article by Forbes on content marketing notes: “As recently as a few years ago, marketers handled content mostly as a side project. It was more of a bonus than an essential role — something you did when you had time because it took a backseat to more traditional marketing projects and responsibilities. That’s changed.”
Boy, has that changed. The content marketing industry is expected to be worth more than $400 billion by 2021.
The 2018 report from the Content Marketing Institute shows just how prevalent digital and content marketing is, and how essential it has become to creating brand awareness, educating your audience, and building credibility and trust with your customers.
Supply chain & logistics marketers: Trends to watch
So, where is content marketing headed in 2019? Marketing budgets are still on the rise, and supply chain and logistics companies are increasingly seeing the value in moving to an inbound marketing strategy driven by original content.
These are the six notable trends to consider when planning your 2019 content marketing strategy.
1. Video
Video is currently the most popular form of content being consumed online today, and video marketing will continue to have substantial value in 2019.
Smart supply chain marketers should start the new year by developing a visual storytelling strategy that offers consistent delivery of valuable content.
What’s your best bet? Be helpful and teach your audience something worthwhile to them.
2. Chatbots
The rise of chatbots – automated computer programs that simulate human conversation in messaging apps – is expected to continue in 2019. Business Insider recently reported that the number of people on messaging apps surpassed the number of users on social networks!
Chatbots are just one of the ways artificial intelligence will shape the content marketing landscape in 2019, but their ability to drastically increase customer engagement puts them on the short list for a major trend to watch in the coming year.
3. Voice search
Voice search is becoming an increasingly prevalent means of attaining information. Statistics vary, but it’s expected that anywhere between 30-50% of all searches will be voice searches by 2020. A recent report by NPR and Edison Research found that the rise of smart speakers is substantially changing consumer routines and purchasing behavior.
A good content marketing strategy for 2019 should consider how your customers might use voice search in your industry, and what you can do to maximize your content’s ability to respond.
4. Long-form content
I love this one, because it harkens back to humble beginnings of content marketing and the desire to put informative, quality content in front of a targeted interested audience.
Long form content – white papers, case studies, and lengthier blog posts e.g. – will have a resurgence of renewed appreciation in 2019. Why? Because many industries, including supply chain and logistics industries, are saturated with tons of mediocre short form content. People are increasingly looking to weed through it all for substantial quality posts from trusted sources. In addition, search engines will favor longer posts in results rankings.
Cheers to 2019 being the year of quality over quantity!
5. Brand ambassadors
We wrote about brand ambassadors as we headed into 2018, but they are worth mentioning again as we look forward to 2019. Brand ambassadors are employees that influence the B2B buying decisions of others, and they are an often-overlooked resource with more traditional marketing tactics.
Peers and colleagues are the third most influential source of information for business to business (B2B) purchasing, right behind online searches and your website! And there’s nothing more credible than a friend who speaks highly of their company’s product or service.
Definitely consider how you can help make brand ambassadors out of your employees in 2019.
6. Market Influencers
The final trend to watch in 2019 is influencer marketing, a form of marketing which focuses on influential people rather than the market as a whole.
Basically, marketers identify individuals who might have influence over potential buyers and create marketing campaigns and activities around these influencers. In many ways, this works similarly to a brand ambassador, where a single person influences their network of friends; in this case, however, the market influencer has a large network and a lot of “friends” who listen.
Influencer marketing will be a huge trend in marketing for 2019, and it would be worth considering who might be an influencer in your industry in the coming year and what your company might do reach them.
So, there you have it. As we head into 2019, these are the trends to watch and plan for in content marketing space.
The B2B buying climate is growing longer and more complex, and content marketing is so effective throughout the entire sales cycle if it’s done well. The end of the year is a great time to revisit your marketing strategy and make any necessary changes for the coming year.
This post originally appeared on EBN Online.
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