by Elizabeth Hines | Feb 14, 2017 | Blog, Current Events, Logistics, Manufacturing & Distribution, Supply Chain
Consumers will spend $18.2 billion on Valentine’s Day 2017, down from a record-high 19.7 billion in 2016, according to the National Retail Federation.
Did you purchase something sweet for your loved one to mark the special occasion this Valentine’s Day? You won’t be alone in your pursuit to find the perfect box of chocolates. According to staticsbrain.com, 47.5% of consumers celebrating Valentine’s Day 2017 will purchase chocolate or candy, and retailers will sell over 36 million heart-shaped chocolate boxes.
Connection between chocolate and Valentine’s Day
The history of the love of chocolate dates back to the Mesoamerican time, when it was viewed as a luxury item by the Mayan and Aztec upper-class elites. It wasn’t long until the popularity of the confection took over Europe and, centuries later, landed in America. Richard Cadbury created the first box of chocolates in 1868, and from there the commercialization of the treat grew. Chocolatier giants, such as Hersey and Russell Stover, have created a $98 billion industry.
Labor of love: chocolate and supply chain
When you purchase the little heart- shaped box of chocolates for Valentine’s Day this year, remember the labor of love that went into creating those delicious sweets. From the small cocoa farmers in Ghana and Côte d’Ivoire to the cocoa processors to the chocolate manufacturers and retailers, there are many hands that work together before the product reaches you, the consumer. These products — and gift-givers everywhere — rely on the logistics and supply chain industries each Valentine’s Day.
Valentine’s Day 2017 Infographic
Here’s a quick look at how U.S. consumers will spend — literally and figuratively — this Valentine’s Day.

(Made with Canva)
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by Elizabeth Hines | Feb 7, 2017 | Blog, Content Marketing, Manufacturing & Distribution, Marketing, Supply Chain
Here are four key takeaways from the manufacturing content marketing report.
The Content Marketing Institute (CMI) has released the results of its annual manufacturing content marketing survey, and there have been some big changes since last year.
Like many businesses in the logistics and supply chain industries, manufacturing companies have been slow to adopt modern marketing principles. Many are hesitant to undertake a content marketing program, whether from lack of time or lack of knowledge about how it works and the benefits.
But that is beginning to change. Manufacturing companies are realizing how much there is to gain from inbound marketing strategies. They’re practicing content marketing, and it’s paying off. In fact, CMI has been conducting the survey among manufacturing operations for the last four years, and never before have the results indicated such progress.
We’ve summarized four of the things you need to know.
4 takeaways from the CMI manufacturing content marketing report
1. Marketers are improving at content creation.
Compared to one year ago, 59% of manufacturing marketers report more success with content marketing for their organizations. A whopping 82% of that group credits this increased success with improved content creation. This means that marketing professionals are getting more efficient at producing higher-quality content.
Related resource: Check out our guide on writing good content.
2. A documented strategy gets results.
This year’s study showed a 72% increase in companies’ documenting their content marketing strategy. Documenting your strategy allows you to set goals, identify benchmarks, and follow through on your objectives. It’s also easier for your organization to come together with a unified, well-rounded marketing and sales strategy.
Related resource: Start crafting your strategy with our content strategy template.
3. Content marketing is becoming a greater priority.
It may seem obvious, but for greater content marketing success, your business must prioritize your content marketing efforts. Of marketing managers who reported increased success last year, 62% credit putting content marketing higher on their priority list. This means communicating with leadership to ensure ample time to produce quality content.
Related resource: Show your bosses these 6 marketing metrics they really care about.
4. Manufacturing marketers are becoming more seasoned with content marketing.
The manufacturing world is gaining experience with content marketing. According to CMI’s survey, more than half (56%) of respondents report that their organizations’ content marketing maturity level is either sophisticated, mature, or adolescent — as opposed to young or “first steps.” That’s an 8% jump from last year. Gaining experience creating, documenting, and implementing a strategy is what ultimately allows marketers to determine what works for their business — and to see sustainable success.
Related resource: See how companies in the logistics and supply chain industries are using content marketing.
Going forward
CMI identified some areas for improvement for manufacturing marketers. Consider these recommendations as goals for your business as 2017 progresses:
- Fully commit to content marketing. It’s time to go all in.
- Focus on clarity in setting goals and documenting results.
- Have a real vision of what success means for your business.
Manufacturing operations have come a long way in the past year with content marketing. As the supply chain industry gets more and more comfortable with this kind of marketing, the possibilities for business development continue to grow.
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by Elizabeth Hines | Dec 21, 2016 | Blog, Diversity, Leadership, Logistics, Manufacturing & Distribution, Strategy, Supply Chain, Talent
Women hold just 15% of all executive officer positions within Fortune 500 companies, yet research consistently shows that when women are in positions of leadership, companies perform better. In the supply chain industry, just 5% of top-level supply chain positions within Fortune 500 companies are held by women.
As a woman working within the supply chain industry, I believe that it is important to discuss the lack of gender diversity and point to research highlighting why the industry needs to increase the number of women in all positions, including the C-suite. It is just as important to highlight the incredible women who already are working within the industry.
In 2015 I interviewed Cathy Morris, senior vice president and chief strategy officer at Arrow Electronics, and Mickey North Rizza, vice president of strategic services at BravoSolution. Morris was twice named one of the “Top 50 Most Powerful Women in Technology,” and North Rizza was named a “Top Female Supply Chain Executive.” Both Morris and North Rizza shared how they got started in the industry, and the steps they have taken to get to where they are today.
In 2016 I interviewed Kendrea Durr-Smith, director of global trade compliance at Arrow Electronics, Kelli Saunders, President of Morai Logistics, Hailey McKeefry, editor and chief at EBN, and Barbara Jorgensen, co-founder and managing editor, EPS News. I also invited Tania Seary, founder of Procurious, to share what is happening at her company, and Jennifer Cortez, director of marketing and communications at Transplace, to discuss the role of quality content within the industry.
Here are the most-read women in the supply chain posts of 2016.
It was a “fluke” that Kelli Saunders found the supply chain industry. More than 30 years later, Saunders is president of Morai Logistics Inc., an Authorized Agent of Mode Transportation. Read more.
When Arrow Electronics came across Kendrea Durr-Smith, senior leader of export control audits, training, and communications at Honeywell Aerospace, on LinkedIn, the company was impressed with what she had accomplished in her nine years there. Now Arrow’s Director of Global Trade Compliance for the last four years, Durr-Smith has led a group that is both unique and diverse, and has helped to shepherd in significant changes. Read more.
Data shows that gender equality has improved in recent decades, such as the 15% increase of women working full time in the workforce since 1979. But there is still much progress to be made. As a recent UN Working Group mission to the US to explore discrimination against women found: “In the US, women fall behind international standards as regards [to] their public and political representation, their economic and social rights, and their health and safety protections.” Read more.
Women within the supply chain industry are doing incredible things. Here are some of their stories. Read more.
While there remains a gender gap in the supply chain industry, progress has been made. McKeefry is a clear example of progress. Her internship at EBN in 1990 was a “minority internship,” and today, 26 years later, she holds a leadership position within the company. Read more.
Barbara Jorgensen has more than 20 years’ experience as a journalist, working for leading electronics industry publications such as Electronic Business, Electronic Buyers’ News, and EDN. She is the co-founder and managing editor of EPS News. Read more.
This is a guest post written by Tania Seary, founder of Procurious, the world’s first online social network for supply chain and procurement professionals. Seary shares how she has built Procurious. Read more.
This is a guest post by Jennifer Cortez, Director, Marketing Communications, Transplace. Cortez discusses how Transplace, a North American non-asset-based provider offering manufacturers, retailers, chemical and consumer packaged goods companies the optimal blend of logistics technology and transportation management services, has used content marketing and she offers up 3 tips for creating valuable and compelling content. Read more.

by Elizabeth Hines | Nov 14, 2016 | Blog, Content Marketing, Logistics, Manufacturing & Distribution, Marketing, Social Media, Supply Chain, Transportation & Trucking, Warehousing & Materials Handling
Fronetics is conducting a survey to determine the benefits and challenges of social media for companies in these industries.
Two years ago, Fronetics surveyed a number of individuals working in the logistics and supply chain industries, including those employed by manufacturing, warehousing, and transportation companies. The survey’s goal was to find out how these companies were using social media, and if they were realizing any benefits or encountering any challenges by participating.
Interestingly, 100% of respondents reported having used social media for 5 years or less. Despite this relatively short implementation period, the majority (68%) said that their companies had already realized benefits from participation — primarily increased engagement with customers, increased market intelligence, and increased business intelligence.
As things go in the technology space these days, social media looks quite different than it did two years ago. What’s more, companies in these industries have, presumably, been using these tools for longer. Have a better understanding of social platforms and more opportunities for businesses impacted the benefit to users?
Fronentics is conducting a new survey to find out. We invite individuals working in the warehousing, manufacturing, and transportation industries — or those in other supply chain and logistics fields — to participate.
The survey takes about 3 minutes to complete. Responses will be reported in aggregate, and no identifiable information (individual or company) will be shared.
We look forward to hearing about your experience with social media!

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by Elizabeth Hines | Oct 20, 2016 | Big Data, Blog, Data/Analytics, Logistics, Manufacturing & Distribution, Strategy, Supply Chain, Warehousing & Materials Handling
These industry leaders are leveraging insights from big data to solve business problems and drive profitable customer action.
Big data is more than just a buzzword: It’s helping companies make big-impact business decisions based on customer behaviors, purchasing patterns, and preferences.
Not all organizations have the resources to invest in big data. But for those that do, the payoff can big significant. The trick, of course, is knowing which numbers to analyze, what can be predicted, how to use big data for your particular business needs.
Let’s look at five big brands that are leveraging big data successfully to drive profitable customer action.
How 5 big brands use big data
1. Amazon
Amazon’s free same-day delivery service, Prime Now, allows Prime members to shop for over 25,000 products that can be delivered to their doorsteps within two hours. How can Amazon accurately predict the specific wants of millions of people across the country at a given time to prepare local inventory for immediate delivery? Aside from efficient warehousing and logistics, the company uses data on purchase history to optimally locate and stock its warehouses. This strategy also helps to reduce the time inventory stays in stock, diminishing working capital requirement.
2. Starbucks
Have you ever wondered how two neighborhood Starbucks locations can both stay in business? The company examines data on local traffic, demographics, and customers to determine the potential success of a new location before expanding. Starbucks can then choose to open a new store where it would be most successful, even if it’s just a few blocks from one of their other locations.
3. Walmart
In preparation for Hurricane Sandy, Walmart analyzed historical sales data before expected inclement weather and found an uptick in sales of flashlights, emergency equipment, and — to everyone’s surprise — strawberry Pop-Tarts in several locations. The company has since leveraged timely analysis of real-time data to drive business performance. As Walmart Senior Statistical Analyst Naveen Peddamail told Forbes: “If you can’t get insights until you’ve analysed your sales for a week or a month, then you’ve lost sales within that time. Our goal is always to get information to our business partners as fast as we can, so they can take action and cut down the turnaround time. It is proactive and reactive analytics.”
4. Rolls-Royce
Rolls-Royce has implemented big data processes in three key areas of their operations: design, manufacture, and after-sales support. Each design simulation for one of their jet engines, for example, generates tens of terabytes of data, which computer systems analyze to determine the viability of the design. The company’s manufacturing systems are increasingly moving toward a networked, Internet of Things (IoT) industrial environment. And after-sales support is completely changed by big-data analysis. Expert engineers continually examine real-time analysis from sensors fitted to all Rolls-Royce engines and propulsion systems to diagnose faults and mitigate issues.
5. Capital One
Big data helps Capital One determine the optimal times to send particular customers certain offers. The team analyzes demographic data and spending habits of their customers to optimize their offerings, which has increased conversion rates on their offers and generated more leads from their marketing budget.
How does your business use big data?
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by Elizabeth Hines | Oct 18, 2016 | Blog, Logistics, Manufacturing & Distribution, Strategy, Supply Chain
These TED Talks, which cover issues from technology to business strategy, will be of interest to companies in the supply chain.
Back in December, we wrote about 5 TED Talks that might be of interest to the supply chain. Since that time, the popularity of the site has continued to grow, and it continues to add more interesting and thought-provoking content.
Here are 5 more TED Talks from 2016 that companies in the supply chain and logistics industry will want to see. They cover a range of topics, from technology to business strategy.
TED Talks the supply chain will want to watch
1. The Next Manufacturing Revolution Is Here
By Oliver Scalabre, Senior Partner and Managing Director, BCG – Paris
Economic growth has been slowing for the past 50 years, but relief might come from an unexpected place — a new form of manufacturing that is neither what you thought it was nor where you thought it was. Industrial systems thinker Olivier Scalabre details how a fourth manufacturing revolution will produce a macroeconomic shift and boost employment, productivity, and growth. Watch
2. The Jobs We’ll Lose to Machines — and the Ones We Won’t
By Anthony Goldbloom, Co-Founder and CEO of Kaggle
Machine learning isn’t just for simple tasks like assessing credit risk and sorting mail anymore — today, it’s capable of far more complex applications, like grading essays and diagnosing diseases. With these advances comes an uneasy question: Will a robot do your job in the future? Watch
3. Two Reasons Companies Fail — and How to Avoid Them
By Knut Haanaes, Professor of Strategy and International Management, IMD
Is it possible to run a company and reinvent it at the same time? For business strategist Knut Haanaes, the ability to innovate after becoming successful is the mark of a great organization. He shares insights on how to strike a balance between perfecting what we already know and exploring totally new ideas — and lays out how to avoid two major strategy traps. Watch
4. How to Build a Business that Lasts 100 Years
By Martin Reeves, Director of the BCG Henderson Institute
If you want to build a business that lasts, there may be no better place to look for inspiration than your own immune system. Join strategist Martin Reeves as he shares startling statistics about shrinking corporate life spans and explains how executives can apply six principles from living organisms to build resilient businesses that flourish in the face of change. Watch
5. Shape-Shifting Tech Will Change Work as We Know It
By Sean Follmer, Assistant Professor of Mechanical Engineering, Stanford University
What will the world look like when we move beyond the keyboard and mouse? Interaction designer Sean Follmer is building a future with machines that bring information to life under your fingers as you work with it. In this talk, check out prototypes for a 3D shape-shifting table, a phone that turns into a wristband, a deformable game controller and more that may change the way we live and work. Watch
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