by Elizabeth Hines | Feb 25, 2016 | Blog, Content Marketing, Data/Analytics, Marketing, Strategy
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The most efficient lead-generation strategy includes a way to capture potential customers’ information.
An effective lead-generation campaign requires several different strategic layers.
Firstly, you must entice potential customers with an exclusive, high-value offer — like ebooks, whitepapers, free consultations, product demonstrations, or discounts. A clear, highly visible call to action (CTA) or two can help ensure they know how to attain it and can encourage them to choose it over your competitors’ offers.
But you’re not done there. Unless you are capturing those quality leads effectively, you could be dropping the ball and missing out on potential customers.
Here are some tips for successfully capturing leads.
You absolutely need to have a landing page for your offer. Your CTA should not take the potential customer to your website’s homepage or anywhere else, but rather to a landing page, which provides your offer and captures the lead information.
Landing pages are one of the most important elements of lead generation and are effective for 94% of B2B and B2C companies, according to research done by MarketingSherpa. A great landing page:
- Describes the offer
- Does not include links to other things on your website that will distract the lead and perhaps send them elsewhere before you can obtain their information
- Is simple and not cluttered with information but emphasizes the benefits of your offer
- Has ways to share the offer on social media
- Has a form to capture the lead information
Capturing leads: It’s all in your form
The last point suggests the next step in your strategy: A good form is how you will successfully capture those leads. It is where your potential customers will provide their contact information in exchange for the special offer you have enticed them with.
So, what makes for a good form?
- Keep it short. The fewer fields you have in a form, the more likely you will receive conversions.
- Avoid using the word “submit” on your form. Nobody wants to submit their information, so use a phrase that demonstrates that they are getting something they want by supplying their information — something simple like “Get it free,” or “Download now.”
- Add a privacy message (or link to your privacy policy) that indicates their email or contact information will not be shared or sold.
Want more leads? Use multiple channels
To generate and capture the most leads possible, completing these steps in just one of your marketing platforms is not enough. Marketers should utilize multiple channels in order to maximize their lead-generation efforts.
The objective is to make it easy for buyers to research, evaluate, and purchase products in any way that is most appropriate for them. Some leads may find you through your blog, some through social media, and some through organic search (which is why all of your content should be SEO-friendly). Thus, you should make sure you are promoting your special offers, effectively placing CTAs, and properly using landing pages and forms in every facet of your digital presence.
Such an efficient, multi-layer lead-generation strategy can reduce your cost per lead while delivering higher quality prospects to your sales team.
Want to learn more? Download for a complete list of innovative tips and proven strategies to improve your lead-generation and -nurturing strategy.
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by Elizabeth Hines | Feb 17, 2016 | Blog, Content Marketing, Manufacturing & Distribution, Marketing, Social Media, Supply Chain
The US manufacturing index is at its lowest level since 2009. This is sobering news for the industry and for the economy. Within the industry, it is clear that the road ahead is not flat, straight, or even smooth. For companies to not just survive, but to also succeed, action needs to be taken.
In August 2015 Bruce McDuffee, Principal at Knowledge Marketing for Industry, released the second edition of the Manufacturer’s Growth Manifesto. If you haven’t read this, you need to do so – today. In the Manifesto, McDuffee spells out how manufacturers can achieve growth rates of 10%, 20%, and even 30%.
The key to attaining a double digit growth rate is changing your marketing strategy and adapting to buyers’ new habits. Specifically:
- Stop pitching products and start helping people.
- Start educating your audience utilizing your particular experts and expertise for FREE.
- Stop advertising product features and benefits of a product.
- Start promoting your useful, helpful papers, webinars, seminars, videos, etc. (not product information) to foster meaningful engagement.
- Admit to yourself and your team that your products are perceived as a commodity and it will take more than product revisions, releases and enhancements to gain the attention of your target audience.
McDuffee concedes that for those who have not previously embraced and engaged in this approach to marketing, “You may be thinking, WTF?”
It may seem counterintuitive, but the results are real. Your company will be able to achieve those double digit growth rates and realize these benefits:
- Reciprocity, credibility and trust in the minds of the people in your target audience.
- Top-of-Mind Awareness (T.O.M.A.) in the minds of your prospective customers so they remember your firm first when the day comes around and they need to buy.
- Higher prices, more sales, more market share, and higher growth rates.
Success, however, depends on believing in this approach and incorporating it into your overall business strategy.
Research conducted by the Content Marketing Institute (CMI) found that while 82% of manufacturers use content marketing, only 26% say that their efforts are successful. A lack of buy-in/vision from higher ups is one of the key challenges identified by CMI. Another challenge that was reported was creating and executing a strategy; only 20% of respondents reported that they had a documented strategy. Notable though, is that 58% of the most effective companies reported that they have a documented strategy.
This approach is not relevant only to manufacturing. Companies across industries and verticals should take notice. Cerasis, a top North American third party logistics company offering logistics solutions with a strong focus on LTL freight management, shifted their marketing strategy and realized positive results. Within 25 months Cerasis realized a 14% increase in revenue. This increase was directly attributable to inbound marketing. In addition to this stream of revenue, the company’s sales team was able to generate revenue totaling $20 million during this period – more than double the previous two years combined.
Those numbers are not small potatoes. If you haven’t checked out the Manufacturer’s Growth Manifesto, make the time.
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This was originally published on Electronics Purchasing Strategies.
by Elizabeth Hines | Feb 8, 2016 | Blog, Content Marketing, Marketing, Strategy
Enticing potential customers with exclusive, high-value offers is an important component of lead nurturing and lead generation.
Your strategic marketing objectives boil down to one basic mission: to generate a high volume of quality leads. This will drive tomorrow’s revenue and an increase in sales and profits. Yet, only one in 10 marketing professionals feel they have an effective lead-generation strategy in place.
Since a productive lead-generation campaign consists of many interconnecting layers, it can be hard to pinpoint what is limiting your success. But, if you are seeking more leads for your business (and who isn’t?), consider these proven tactics for achieving successful lead generation.
First, for tactical reasons, your overall campaign must contain these components:
- Something To Offer. An offer is content that is perceived to be high in value. Offers include ebooks, whitepapers, free consultations, product demonstrations, or discounts.
- A Call to Action. This is either a small paragraph of text, an image, or a button that links the potential customer to a landing page to download what you have to offer.
- An Awesome Landing Page. This is a specific page designed to allow the potential client to download your offer.
- Forms to Gather the Lead Info. Essentially, they get the download; you get their contact information.
These four valuable components set the stage for capturing exponentially more lead information than ever before to grow your business.
Creating the Most Inspiring Offers
Just because you have identified leads does not mean they will convert to customers. Lead nurturing helps build a relationship with your potential customers, gain their trust, and raise their awareness about your business and products. The four steps above are critical to the lead nurturing process. But, unless you offer something that your potential customers want, you will not get past the first one.
So, what entices people to click “yes” to an offer?
The majority of us want anything that is considered exclusive, scarce, or in high demand. Suddenly, something becomes more desirable if it appears like we are getting the scoop on a special deal or valuable information.
The higher the perceived value of your offer, the more irresistible it becomes. So, whether your offer is whitepapers, downloads, free trials, memberships, or sales promotions, these irresistible elements can overcome a lead’s typical friction, doubt, or concern.
The elements to creating a feeling of exclusivity and special value in your offer include:
- Limited-time offers. This creates scarcity to your offer.
- Limited quantities. What you are offering is unique and has exclusive value, and procrastination may mean missing out.
- “X number of people have seized this offer.” Human nature is to follow what others do. State how many people have downloaded your offer or benefited from your information to encourage others to do the same.
- Content that matches current news trends. Content tailored to whatever is trending in the news (or to whatever is in high demand at the moment) is more relevant and relatable to potential customers, who are likely engaged with those trends in other ways as well.
- A title that hooks interest. People actually do judge a book by its cover and will not want to see more if you bore them.
- Several Call to Actions, offered at different stages. Pursue buyers at different levels of readiness with different CTAs. People often do their own research before even engaging with a sales rep, and every prospect is at a different stage of exploration. Develop different offers at different stages in the buying cycle, and include a primary and secondary CTA to these offers on various pages throughout your site.
- Avoid professional jargon. Terms and phrases that have been over-used and abused are meaningless and won’t hook potential buyers. They include: groundbreaking, cutting-edge, scalable, flexible, and robust, just to name a few.
To further ensure enticing more leads, your offer should provide something that is considered of high-value. Not all offers are created equal. Some “formats” perform better than others at converting leads. Here are a few of the top-ranked offers, in order of performance, when it comes to generating leads:
- E-books or guides
- Templates or presentations
- Research and reports (e.g., State of Inbound Marketing)
- Whitepapers
- Kits (multiple offers packaged together)
- Live webinars
- On-demand videos
- Blogs (including offers in the nav or sidebar)
- Blog posts (if there is a CTA in the post)
There are many more ways you can capture successful leads and fine-tune your marketing plans in a way that turns leads into customers. For more proven tips, download The 30 Greatest Tips & Tricks That Will Change The Way You Nurture Leads, which offers dozens of other techniques marketers should follow to increase leads and revenue.
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by Elizabeth Hines | Feb 1, 2016 | Blog, Strategy, Supply Chain
Reverse logistics presents unique challenges and opportunities. To meet these challenges and take advantage of these opportunities, companies need to be both prepared and flexible.
Ikea, a company known for innovation, is facing the enigma of reverse logistics head on. As part of the company’s sustainability strategy, Ikea is challenging the perception that its products are disposable by creating opportunities to recycle and reuse products.
In a recent interview with Fast Company, Chief Sustainability Officer Steve Howard outlined several of the company’s initiatives. They include programs that allow consumers to return plastics, batteries, furniture, compact fluorescent light bulbs, mattress, and textiles to the store. These items are then sold “as-is” or recycled.
These programs have proven successful. For example, in just a few months, over 6 tons of batteries were collected in Moscow, and 25 tons of used textiles were collected in Norwegian stores last year.
Ikea is looking at other ways it can provide end-to-end supply chain solutions. One idea is to take returned products and recycle them into other products. In his interview with Fast Company, Howard shares: “We would basically be taking old bookshelves, old furniture, or an old door that’s finished its first life and sending it into new products. You’ll have a kitchen that used to be a bookshelf, without seeing any visible difference in them. It’s not a revolution, but you have to actually fundamentally change your supply chain to do that.”
Ikea has recognized that old, broken, and unwanted products are an opportunity. Through these innovative reverse logistics initiatives, Ikea is not only acting in a more sustainable manner and reducing the company’s environmental footprint, it is also increasing engagement with consumers and creating positive economic opportunities for the company.
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by Elizabeth Hines | Jan 28, 2016 | Blog, Logistics, Supply Chain
Fronetics names the best of the best blogs in the logistics and supply chain industries.
The logistics and supply chain industries are catching on to how successful a blog can be as part of an inbound marketing strategy. Companies are creating content that not only fuels conversation about industry best practices, trends, and issues, but also helps drive business to their websites.
Fronetics Strategic Advisors conducted a survey in January 2016 to determine the top logistics and supply chain blogs in the industry. Here are the results:
Dallas, TX-based Transplace is a 3PL and technology provider serving manufacturers, retailers, and consumer and chemical packaged goods companies. Logistically Speaking is the company’s thought leadership blog. It tells “the latest and the greatest supply chain and transportation stories” through Infographics, interviews with logistics executives, and informative articles offering information and advice.
Readers love: the weekly “TIP list,” or Transportation Industry’s Progression, which curates a short list of articles concerning trending topics and advancements in the industry
Transplace’s CEO Tom Sanderson shares information, opinions, and analysis of factors affecting the supply chain — including company economic data, freight transportation regulation and legislation, and carrier and 3PL financial performance. The blog is rich with charts and graphs that offer big-picture insight on what’s going within the industry.
Readers love: Sanderson’s no-nonsense breakdown of the most pressing issues facing the supply chain
Jennifer Cortez, Director, Marketing Communications, is thrilled with Transplace being recognized by Fronetics and the industry:
“We are thrilled to be recognized as the top logistics and supply chain blogs in 2015. At Transplace, we pride ourselves on providing timely and relevant content to our customers and the industry. Our goal this year is to further connect Transplace and our thought leaders with emerging industry trends.”
Procurious is a UK-based online business network with news, education, discussion forums, and events for procurement and supply chain professionals. The blog goes beyond industry insights — it’s a savvy guide to career advancement and skill development. Articles are written for the modern-day professional, in sync with Procurious’s forward-thinking brand.
Readers love: original series like Life & Style and #firstmovers, which cover interesting, relevant topics in the procurement world.
Thank you to all who took our survey to find the top logistics and supply chain blogs!
Fronetics Strategic Advisors is a management consulting firm with a focus on inbound marketing. We create and execute successful strategies for growth and value creation. Unlike other firms, our approach is data driven. We know ROI is important, so we track and measure results to drive success. Read about our approach to inbound marketing, or get in touch.
