The Art of Measuring Podcast Success

The Art of Measuring Podcast Success

Here are 4 ideas for measuring podcast success, including downloads, audience, lead tracking, and intangible benefits.

Podcasts are an increasingly popular content medium, but measuring their performance is difficult. Here are some tips for measuring podcast success in spite of the challenges. Spoiler alert: it’s an art, not a science.

Why podcasts?

Today’s busy professionals are increasingly driven to make their “down time” more productive and engaged. The popularity of podcasts rises every year, with more than 50% of American homes now classified as “podcast fans” by Nielsen.

[bctt tweet=”Podcasts are essentially blogs in audio format, and — like blogs — they are relatively cheap to produce, making them an excellent high-value offer.” username=”Fronetics”]

Podcasts are easily downloadable on a phone or mobile device. They allow the user to listen to a topic of interest while commuting, exercising, or cleaning the house. Podcasts are essentially blogs in audio format, and — like blogs — they are relatively cheap to produce, making them an excellent high-value offer with which to generate or nurture leads.

If you’re already creating podcasts as part of your content program, good for you! But, you’re probably running into a familiar challenge: It’s really hard to measure podcast performance.

4 tips for measuring podcast success

ROI calculations for podcasts are notoriously elusive because users download them on their devices. Producers won’t know whether a user ever listened to any or all of a particular podcast.

But measuring podcast success is possible, at least for those that don’t mind a little more nuance than numbers. Here are 4 tips to get you started.

1) Track unique downloads

With podcasting, the best measurement is something called a “unique download,” which tries to capture how podcasts are generally obtained. It measures a progressively downloaded file by a single user at a single IP address over a 24-hour period. Third-party tracking services like PodTrac or tracking/hosting services like Libsyn or Podbean can give you this information.

Is this perfect? Nope! Users can download and never listen or download and only partially listen. Multiple users can listen to one download, and one user can download twice (or more) onto multiple devices. There is nothing exact about tracking the number of unique downloads. But based on the way podcasts are consumed, it’s not a bad metric, and frankly, it’s all we’ve got.

2) Estimate your base audience

Determining the approximate size of your subscriber list — or at least your committed and consistent listening audience — is also helpful. This isn’t exactly the same as unique downloads. Subscribers are people that have gone out of their way to make sure to be alerted when you publish a new podcast.

To do this, examine two trends: the consistency in unique downloads across multiple episodes and, more importantly, the number of downloads in the first 48 hours after a new release. Those first few days are when your consistent listeners will grab the industry-fresh (you hope!) info, and it will give you sense of how big that segment is.

These subscribers are your bread and butter. And you can use this number, albeit approximate, as you would other marketing metrics that measure engagement.

3) Get creative (without getting annoying)

If getting a better sense of lead generation from your podcasts is imperative, try thinking creatively about how to access that information from your audience. But beware! The more you require of your listeners, the more annoying you potentially become. That said, here are some ideas.

  • Create a page/section on your website where visitors can access the podcast. If you’re using a marketing software like HubSpot, you’ll be able to tell if leads access this via your site.
  • Add an optional question on the lead-generation forms on your website, just a simple checkbox like, “Have you heard our podcasts?”
  • Check the previous page path from your homepage on Google Analytics or your referrals sites report from software platforms like HubSpot for traffic coming from podcast websites.
  • Create a special landing page and mention it as a call-to-action in your podcast several times. This way, you know any traffic visiting this page must have come through the podcast.

All these can offer a rough (but low) estimate of leads that have consumed podcast content.

4) Remember the value of intangibles

Here’s the part where we remind you how important it is to remember why you are podcasting. Lead generation? Of course. But why else? We’d venture to say building relationships, like all of your content marketing. Podcasts are wonderful for this!

Invite your current customers or best business relationships to join you for a podcast. There’s a lot of power in a really good interview on a podcast: You get some fresh and new content; you deepen a potentially very useful business relationship; and you gain their network of listeners, too.

Learn from the inconsistent

Patterns and consistency can give a broad sense of the success of your podcasting. But don’t forget to abandon them sometimes, particularly if there is one podcast that’s an outlier.

If one was wildly successful, that’s fantastic. Chances are you hit on an extremely timely topic, or perhaps did something better in your efforts to share outside of your base subscriber list. Great news for your lead-generation efforts!

That said, if you have one or two that garnered lower interest, don’t assume the opposite is true. And don’t let them skew your broader analysis. Sometimes it only has to do with how niche your topic was, and niche topics can still be highly successful lead-generation tools, particularly if yours is a niche business with niche clients. In fact, these niche podcasts may end up being some of your most successful.

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5½ Tips for Optimizing Historic Blog Content

5½ Tips for Optimizing Historic Blog Content

An important part of your content strategy should be optimizing historic blog content to ensure it’s attracting as much traffic as possible.

We all know that creating original content on a regular basis is important to improving SEO and attracting organic traffic to your website. But, here’s a surprise: Most of your traffic will come from older blog posts.

An important part of your content strategy should be optimizing historic blog content to ensure it’s attracting as much traffic as possible.

If you have a lot of content, that may scare you. (Sounds like a lot of work!) But, as with everything, being strategic about optimizing historic blog content will pay off many times over. Here’s how I suggest going about that.

Pick your posts

At Fronetics, about 80% of our traffic comes from posts that are 6 months old or older. HubSpot also discovered a similar trend: 76% of its monthly views came from old posts, as well as 92% of the company’s monthly leads!

[bctt tweet=”76% of HubSpot’s monthly views come from old posts and 92% of their monthly leads.” username=”Fronetics”]

But not all posts were created equal. In fact, HubSpot found they got about half of their monthly leads from only 30 posts, and they blog at a blistering pace of about 200 new posts every month. Going back and optimizing hundreds of your old posts is a waste of time.

Hunt through your analytics and look for historical blog posts with:

  1. High traffic and high conversion rates: Readers view these posts often and convert frequently after reading them. Found any of these? Congrats. Most companies won’t have more than 1 or 2.
  2. High traffic but low conversation rates: These are the posts are viewed often but don’t generate leads.
  3. Low traffic but high conversion rates: These posts only garner a small number of hits but do well generating leads due to a higher-than-normal number of call-to-action click-throughs.

All set? Have a list of good blogs to work with? Here comes the fun part!

5 tips for optimizing historic blog content

Here are 5 tips to squeeze the absolute most out of your older blog posts (in terms of leads and conversions).

1. Update the content.

Rework it for today. Take out anything outdated and use a little finesse to make it more relevant. Don’t overhaul it; that’s unnecessary for a well-performing post.

2. Spice up the call-to-actions.

You’ll want to pay special attention to this for the posts that have high traffic but low conversion rates. CTAs have evolved. Old ones just aren’t going to appeal.

Revamp the CTA placement and appearance, and think (hard) again about your CTA content. Consider the language of the CTA and whether it fits the reader’s goal. What keyword(s) are they using to find the page? And does the CTA reflect this?

There’s so much information out there on making strong CTAs, but the bottom line is the CTA must match the intent of the audience.

Keep it bold. Keep it clear. And make ‘em an offer they can’t refuse.

3.  Relook at your keywords.

For the posts that do well converting leads but don’t get a lot of traffic, you’ll need to take a fresh look at keywords.

Trying to rank for certain keywords in each blog post you publish is a practice on the way out. But it still has merit here, as long as you understand it within the larger picture of restructuring your website content into topic clusters and pillar content.

People are changing how they search, and search-engine-optimizing these old posts to get more visibility is the goal.

And here’s the beauty of optimizing historical blog content: You already have the data to know which keywords your audience are using to find the posts. Then prominently feature the keyword(s) in several places.

4. Update your posts’ meta descriptions.

If you’ve done the hard work to update the CTA and the keywords, updating the meta description is a natural next step. Keep it as close to (but not over) 155-165 characters. Include your keyword(s). Explain the value of the post to the reader. And keep in mind your ultimate CTA goal. Everything should align to make the meta description a true synthesis of the post; if it doesn’t, go back and tweak a little more.

5. Republish and keep the URL.

Things that are “fresh” receive preferential treatment from Google. (We know it’s hard to believe when 2012 articles are at the top of your search results, but it’s true.)

But do not lose that original URL when you publish again. It pulls way more SEO “rank” than a new one. Keep the URL even if you updated the title of the post and the URL doesn’t match perfectly anymore. It’s OK.

(It’s not a bad idea to put in an editor’s note at the end of the article if the blog already has garnered comments, so your future audience won’t be confused by a publish date that is later than the date on the comments.)

And that’s it. 30 days after optimizing your historic blog content, go back and see how successful your efforts were. Track the metrics: post views, CTA click-throughs, lead generation, and keyword ranking. We’re betting they’ve gone up.

Measuring the success of your SEO strategy shouldn’t be done by measuring the success of one post at a time. But making the most of your best old posts is an important part of any good content marketing strategy.

Final tip

The final tip isn’t really about optimizing historic blog content, so let’s call it a ½ tip. Remember how Tip 1 recommended reworking the old posts but warned against overhauling them with large rewrites?

Well… Here’s the thing. If you have 12 historic blog posts you just optimized, you should write 12 new blog posts on that same content, too.

Recycle that good historic content into additional fresh content. After all, it’s what your audience is searching for!

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Have You Thought about Doing a Webinar?

Have You Thought about Doing a Webinar?

A webinar is an excellent content medium to generate leads to or nurture those already in your sales funnel.

Maybe you’ve taken a webinar to enhance your professional skills. Did you know that webinars can be beneficial not only to the students, but also to the business providing them?

In content marketing, we consider a webinar content that your target audience will find valuable. You can leverage this value to move them through the buyer’s journey — whether it’s becoming a lead by providing their contact information in exchange for attendance, or by using the webinar strategically in the lead-nurturing process.

What content should I use in my webinar?

In a recent interview, Amy Porterfield, online marketing expert and the host of Online Marketing Made Easy Podcast, shares her ideas about what content should be part of a webinar and what webinars should sell.

[bctt tweet=”“Webinars are ideal when you’re selling knowledge. The product allows someone to continue learning in a medium that’s similar to the webinar itself.” Amy Porterfield” username=”Fronetics”]

Porterfield suggests that live online workshops and pre-recorded courses sell well in a webinar, whereas physical products are less effectively sold in this format. “So before you choose a webinar to sell your product or service, think about how the thing you’re selling is or isn’t like a webinar experience.”

How is a webinar different from my other content?

What separates your free content (like blogs, social media, podcasts, etc.) from paid content like a webinar?

Porterfield emphasizes that, while free content explains the “What” of your products and services, “your paid content explains the How.” She suggests that a successful webinar will “paint a picture using images and really powerful words and stories.”

Your attendees should leave the webinar feeling that they’ve learned something valuable, and that they are ready to take the next step — which should be considering your product or services. “When you begin selling in your webinar, focus on how your paid program, online product, consulting, or coaching helps attendees achieve the opportunity, transformation, or result you’ve just explained,” says Porterfield.

She also suggests bringing your target audience’s obstacles to the forefront of the conversation. “Clearly articulating the obstacles lets your audience understand them on your terms and creates a well-defined pathway for your product or service to help them overcome the obstacles. Essentially, you want to provide enough information so that your product is the next logical step.”

Have you tried creating a webinar?

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5 Email Marketing Trends Supply Chain and Logistics Marketers Need to Know

5 Email Marketing Trends Supply Chain and Logistics Marketers Need to Know

Interactive emails, segmentation, and AI are all email marketing trends that should be on all marketers’ radars.

Despite expert predictions, email is not dead.

In fact, more people are using email than ever before (close to 3.8 billion worldwide). Fronetics works with supply chain and logistics businesses every day, so we have a first-hand understanding of how email marketing can be successful in these industries.

That being said, it’s true that email is changing. Marketers need to be on top of these latest changes to keep pace and stay relevant. Here are 5 email marketing trends supply chain and logistics marketers should be ready for in 2018.

5 email marketing trends

1) Interactive emails

According to a recent survey by Litmus, more than 27% of marketers believe interactive emails make a big impact in email marketing. Making your emails engaging to read will reduce bounce rates and capture your target audience’s attention span for longer. A few ideas to make your content interactive: image galleries, sliders, buttons, quizzes, search bars, surveys, and, of course, an “Add to Cart” button.

2) List segmentation

If you’re not segmenting your email lists, you’re shortchanging your email marketing campaigns. MailChimp found that businesses who use list segmentation generate more than 14% more email opens and get 100.95% more clicks from email campaigns.

[bctt tweet=”Businesses who use list segmentation generate more than 14% more email opens and get 100% more clicks from email campaigns” username=”Fronetics”]

Effective email list segmentation is about collecting adequate data to create and target optimal email content based on audience preferences. A simple way to collect this type of data: email opt-in forms that collect more information than simply name and email.

3) Artificial intelligence

Artificial intelligence and machine-learning technologies will shape the future of email marketing. For example, Adobe has invested in AI-powered marketing, including features with the ability to suggest the best subject line for an email based on what it has learned about users. Machine learning can make email marketing easier, suggesting ways to segment email lists, send more personalized emails to key individuals, and generate product recommendations.

4) Plain-text emails

This one may seem counter-intuitive. While high-quality email design filled with images used to be a trend, marketers are increasingly finding that plain-text emails are more effective. This is largely because plain-text renders the same across all devices, and it has the added benefit of seeming more personal.

5) The rise of mobile-first

It’s not news that most emails are now opened on mobile devices. This means that it makes sense to start designing emails mobile-first. In addition, email subscription forms will start becoming more mobile-friendly, and content, such as articles and blog posts, should end with an email sign-up form to increase conversions.

What email marketing trends are you paying attention to?

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Video: 6 Marketing Tasks to Outsource

Video: 6 Marketing Tasks to Outsource

Focus on what you do best — and save time and money — by parceling off these 6 marketing tasks to outsource.

If you’re anything like me, you’re busy — not-enough-hours-in-the-day busy. We find that supply chain and logistics marketers are some of the most overworked professionals in the industry. One person (or a very small team) is often responsible for all marketing and sales efforts for an organization. So I want to let you in on a little secret: Outsourcing is your solution to being too busy.

[bctt tweet=”Outsourcing marketing tasks allows you to focus on insourcing your core competencies.” username=”Fronetics”]

Outsourcing marketing tasks allows you to focus on insourcing your core competencies. In other words, you can start focusing on what you do best and delegate specified tasks to external experts.

The content marketing landscape is constantly changing. There are more and more marketing tasks to cover: social media, videos, blogs, emails, etc. How can you truly focus your attention on any one area when you have so many balls in the air?

Don’t work harder. Work smarter.

Outsourcing marketing gives you the opportunity to remove some of the time-consuming and laborious tasks from your desk, so you can get back to the core of your marketing efforts.

That doesn’t mean you have to outsource all your marketing tasks, or even half of them. Choosing several areas beyond your staff’s expertise, or tasks that are particularly tedious, can help you improve your marketing efforts and take stress off an overworked internal team.

Here are six areas you should consider outsourcing.

Video: 6 marketing tasks to outsource

Final thoughts

Finding the right partner is key when you choose to outsource marketing tasks. You have to trust the people to whom you are delegating tasks, so that you know the work is getting done the way you want while you focus your attention on other tasks.

The right partner will work with you to develop a strategy that closely aligns with your business goals. Your partner can even execute the strategy for you and provide regular updates on how it’s working. This kind of results-driven approach will ensure you’re stretching your marketing dollars to the fullest extent and getting the kind of results that will grow your bottom line.

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Infographic: 8 Ways to Grow Brand Awareness Fast

Infographic: 8 Ways to Grow Brand Awareness Fast

If you’re looking to grow brand awareness fast, here are 8 tricks to boost your efforts.

Have you ever noticed how some brands seem to have crept into popularity overnight? You’ve never heard of them, and then, all of sudden, they’re everywhere.

Their brand awareness has sky rocketed, and they’re achieving every company’s ultimate goal:  Customers know about them. So what’s their secret?

Here at Fronetics, we don’t believe they have a secret. We believe that they took advantage of content marketing and its many benefits — growing brand awareness included. They were able to scale their growth in a short amount of time, a true success story for the digital era. Companies like Uber and Yelp have used these tips to implement small changes that yielded large results.

Remember, in order to grow brand awareness, you need to be proactive. It’s time to steer away from some of the traditional marketing methods, which don’t take into account how modern B2B buyers research vendors. Start putting your content marketing strategy to the test.

[bctt tweet=”To grow brand awareness fast, it’s time to steer away from some of the traditional marketing methods, which don’t take into account how modern B2B buyers research vendors. ” username=”Fronetics”]

If you’re looking to increase your brand awareness fast, there’s no better place to start than with content marketing. Check out these 8 tips for using content marketing to grow your brand awareness fast.

Infographic: 8 ways to grow brand awareness fast

(Made with Canva)

How do you grow brand awareness fast?

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