by Fronetics | Jan 22, 2018 | Blog, Content Marketing, Marketing
Automation is an excellent tool for marketers, but keep these things in mind when incorporating automation in email marketing.
I recently wrote about a new marketing trend all supply chain marketers should be paying attention to: marketing automation. One area where marketing automation can be particularly helpful is in email marketing.
Marketing automation software can improve your lead-nurturing process and make you more efficient. It can help you provide more personalized experiences for your prospects through email. It can also save you a significant amount of time, as you won’t have to create individual emails each time a particular prospect takes a particular action.
But be wary. Not everything can, or should, be automated or scheduled in advance. As you begin to incorporate automation in email marketing, here are 5 tips to get you started.
5 tips for using automation in email marketing
1) Segment your email list.
Email list segmentation allows you to customize your subscribers’ experiences by only sending emails to certain people based on different criteria. There are millions of ways to segment your list: when someone joined the list, what emails they’ve opened, their demographics, etc. This way, you can provide the most relevant communication to your prospects, keeping them invested — and keeping you out of their spam folder.
2) Timing is everything.
What you might notice is that segments of your list respond more positively at different times. Automation software allows you to take advantage of that, automating email blasts to correspond with the preferences of your subscribers.
3) Text is your friend.
It’s a sad fact that all that time you spend creating beautifully designed images to accompany your email content is wasted. Most of your subscribers will be using email programs that block out additional images. Focus on providing the most relevant, quality content instead.
4) Narrow down your list.
It might seem great to have a large subscriber list. But it’s the number active subscribers, rather than the total number of subscribers, that matters. Refining your email list should, therefore, be an ongoing process. Good news: It’s a task you can automate.
For example, send a “break up” email to members of your list that haven’t opened your emails in a while. If they don’t reply or open it, it’s safe to remove them from the list. It’s also important to make it easy for subscribers to opt out at any time.
5) Keep your finger on the pulse.
This is all about asking your subscribers what they want. It may seem obvious, but this all-important step is often overlooked. As soon as a new subscriber joins your list, they should be receiving an email asking them why they signed up for your email list. If you pay attention to the answer, you’ll now how to segment the new subscriber, which in turns ensures that they get the most individual experience, and cultivates a lasting relationship.
How do you use automation in email marketing?
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by Fronetics | Jan 18, 2018 | Blog, Content Marketing, Marketing
With a high correlation between publishing frequency and web traffic and leads, you need to publish blog content more often to boost lead generation efforts. Here are Fronetics, most of our clients are sales-driven. If a client’s business goals include earning leads,...
by Fronetics | Jan 16, 2018 | Blog, Content Marketing, Marketing
Using topic clusters and pillar content instead of trying to rank for a short list of keywords will boost your search engine rankings and improve user experience.
This week, in our ongoing Writing for SEO series, we’re looking at topic clusters and pillar content. Our previous two posts explored how search engines are changing, and how people are changing the ways they search.
I’ve been hinting — more like, emphasizing — in our recent Writing for SEO series that trying to rank for certain keywords in each blog post you publish is a practice on the way out. You may have been wondering what you’re supposed to do instead. Today’s post on topic clusters and pillar content is your answer.
Before we dive too far in, it’s important to understand the key terms at work here.
- Core topics are the several ideas/phrases/value propositions that most closely align with your brand. These are the categories that define your business and the knowledge you have to share with internet users. You want users searching the for these phrases to find your business. For Fronetics, content marketing and social media marketing for the supply chain are two obvious examples.
- Pillar content is your evergreen content that covers those topics at a high level. For Fronetics, an example would be: Why Supply Chain and Logistics Businesses Need Content Marketing. Pages with pillar content are typically longer, offering a broad overview of the subject and linking to other webpages (cluster pages) that offer more in-depth information about related subtopics.
- Topic clusters are the subtopics that cover a particular aspect of a core topic. For example, writing for SEO, blogging, and content strategy are a topic cluster that falls under the core topic of content marketing.
- Cluster pages are webpages that contain content covering topics from your cluster. Each topic cluster page focuses on providing more detail for a specific keyword relating to the core topic. For example, Instagram Stories: How the Supply Chain Can Use Them to Engage Prospects and Customers (core topic: social media marketing) was one of our most popular topic cluster pages last year.
How to structure your pages
Your pillar content page should contain links to each related topic cluster page, and each cluster page should link back to the pillar content, with the same hyperlinked keyword. This allows visitors to move seamlessly between the pages to find information that is most relevant to them. It also helps search engines better understand the content of your website so it can drive appropriate traffic to your content.
Topic cluster pages should focus on driving traffic from specific queries (e.g., “How do I use Instagram Stories?”). Pillar content pages should include broad information about the core topics, as well as opportunities for website visitors to convert to leads. This sets up your website so that traffic comes in through your cluster pages and converts on your pillar content pages.
As HubSpot puts it, “The beauty of this model is that you can spend a lot more time optimizing your pillar content for conversions and your cluster content for traffic. This saves a lot of time compared to the traditional model of optimizing each individual post.”
Why topic clusters and pillar content
Using topic clusters and pillar content lets you organize your internal linking more efficiently, boost your search ranking, and provide a better user experience.
Because search engines are getting better at understanding semantically related concepts, this structure allows them to recognize your authority on a certain topic — rather than assigning you a ranking based on an exact word or phrase. It shows you have real depth and breadth on a topic, which is important to users searching for information about it.
As I say all the time, search engines are constantly evolving to bring the most relevant content to people who are searching. So if you can show search engines that you have breadth and depth on a topic, they will assign more authority and higher search placement to your website pages.
What’s more, one high performing cluster page can elevate search rankings for all the other pages linked to the same pillar. That means more users will find your content. That means more effective content marketing for you.
So, rather than writing around a short list of keywords for which you’d like to rank, you should focus on developing topic clusters and pillar content that align with your brand to drive organic traffic.
Want to learn more about writing for SEO? Make sure to read the other parts of our series: part 1, Writing for SEO: Search Engines are Changing, part 2, Writing for SEO: People Are Changing How They Search, and part 4, Writing for SEO: Measuring the Success of Your Content.
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by Fronetics | Jan 15, 2018 | Blog, Marketing
Updated January 2025
Marketing automation can help supply chain marketers become more efficient and more successful in earning and converting leads.
Automation is changing today’s supply chain, and not just because robots and autonomous vehicles are scooting around warehouse floors. Supply chain marketers can use automation to drive efficiency and improve our success rates.
HubSpot recently reported that businesses using marketing automation to nurture leads received a whopping 451% increase in qualified leads. So how can you reap these benefits? Let’s take a quick look at automated marketing applications in supply chain marketing.
How can I use marketing automation for supply chain lead generation?
B2B buyers are increasingly demanding vendors provide personalized experiences throughout the buyer’s journey. That makes marketers’ jobs 1 million times more difficult in having to provide custom lead-nurturing content to all prospects in the database. Enter, marketing automation — a way to automate the process of personalizing leads’ interactions with your business. HubSpot describes marketing automation as “software and tactics that allow companies to buy and sell like Amazon — that is, to nurture prospects with highly personalized, useful content that helps convert prospects to customers and turn customers into delighted customers.”
Examples of ways supply chain marketers might use marketing automation include:
- Chatbots
- Social media scheduling tools
- Thank-you, welcome, and other triggered-by-an-event emails
- Event reminders
- Email workflows
The Evolution of Marketing Automation in Supply Chain
Marketing automation is transforming how supply chain marketers generate and nurture leads. According to Salesforce’s 2023 State of Marketing Report, 71% of marketers report significant productivity improvements through automation implementation.
Current State of Automation Adoption
Recent market research paints a clear picture of automation’s growing impact in B2B marketing. According to Gartner’s latest findings, more than three-quarters of B2B marketers have either implemented or are in the process of implementing marketing automation solutions. This widespread adoption is driven by tangible results: teams are seeing their manual task load reduced by nearly a third through automation. The benefits extend beyond efficiency – Salesforce’s 2023 research shows that 69% of marketing teams have enhanced their personalization capabilities through automation. These improvements in efficiency and customization translate to bottom-line impact, with McKinsey reporting that companies typically achieve a 15-20% reduction in their overall marketing costs after implementing automation solutions.
Understanding Modern Supply Chain Marketing Automation
Core Technology Components
B2B buyers expect personalized experiences throughout their journey. Successful marketing automation for supply chain lead generation combines strategies like these:
- Chatbots
- Social media scheduling tools
- Thank-you, welcome, and other triggered-by-an-event emails
- Event reminders
- Email workflows
- AI-powered lead scoring
- Behavioral analytics
- Multi-channel campaign management
- Predictive engagement tools
Key Automation Capabilities
Modern supply chain marketing automation platforms offer:
1. Intelligent Lead Management
- Automated lead scoring
- Behavior tracking
- Engagement analysis
- Qualification workflows
2. Multi-Channel Campaign Orchestration
- Integrated social media management
- Content distribution
- Cross-platform analytics
- Performance tracking
3. Email Marketing Automation
- Dynamic segmentation
- Behavioral triggers
- Performance optimization
- A/B testing capabilities
Implementation Strategy
Creating Effective Automation Workflows
We see companies achieve the best results when they focus on:
- Strategic Segmentation
- Industry-specific targeting
- Behavioral segmentation
- Company size consideration
- Content Personalization
- Dynamic content delivery
- Automated follow-up sequences
- Engagement-based adjustments
- Lead Qualification
- Predictive scoring
- Behavior analysis
- Sales readiness assessment
Example of Marketing Automation for Supply Chain Lead Generation: Automated Email Workflows
Automation is particularly useful in email. I’ve written before about how marketers spend way too much time creating marketing emails. How much of your day could you gain back if you didn’t have to create, send, and follow up with prospects via email?
One easy and effective way to utilize marketing automation in your emails is to set up an automated email workflow. That is a series of emails that a user will receive from you based on actions they take.
First, create an email list from your database based on certain criteria — like leads who have been inactive for 6 months or longer. Send them an email inviting them to download a new industry report you have published (using personalization tokens to show them its relevancy to their business). Then set a second email to send to only those who downloaded the report a day or two later thanking them for downloading. A third email could follow several days later offering a case study related to the topic. When someone downloads that case study, the workflow could trigger the designated sales rep to receive a notification to follow up with the prospect.
Instead of having to watch your database to see when a prospect takes each of these actions, then completing the necessary follow-up, automation software (we like HubSpot) can do this for you right when it happens. What’s more, those leads that have gone through the workflow will be more qualified (meaning more likely to buy), so your sales reps’ time will be better spent as well.
Measuring Success of Marketing Automation for Supply Chain Lead Generation
Key Performance Indicators
According to McKinsey’s Supply Chain Analytics Report, successful implementations show:
- 55% improvement in lead quality
- 15-20% reduction in marketing costs
- Increased sales team productivity
- Faster sales cycles
Marketing automation won’t make you irrelevant
Fear not, supply chain marketer. Marketing automation will not make you redundant. Instead, automation makes marketers more efficient, more successful, and more valuable. It’s really a win-win.
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by Jennifer Hart Yim | Dec 21, 2017 | Blog, Strategy
Resumes are hard. Always have been, always will be. It’s hard to write and talk about yourself. It’s even harder to boil years – or even decades – of experience and accomplishments into a few short pages of text and visuals.
This guest post comes to us from Argentus Supply Chain Recruiting, a boutique recruitment firm specializing in Supply Chain Management and Procurement.
You’re probably more focused on your job than keeping a resume updated, and if a few years pass in between the times when you need a resume, you often find that resume trends have changed, and it’s hard to know how to format it, what to include, and what to leave out. It’s easy to feel lost because, of course, resume writing is one of the toughest tasks of any professional.
Let’s revise that slightly: it’s easy enough to write any old resume, but it’s difficult to craft a document that actually boosts your credibility.
A recruitment firm like Argentus is something of a resume clearing house. We see them all: the good, the bad, and the ugly. We see resumes that have up-to-the-minute style, as well as resumes where we have to brush off the cobwebs as we double click on the attachment in our inbox. We’re frankly bored of the latter. That’s why we’re doing a new miniseries on the Argentus blog, called The Quest for a Better Resume. We’re going to dive into some key aspects of resume writing and give examples to help you craft a resume that wows hiring managers and, hopefully, us!
In the first installment of this series, we gave some tips for boosting your resume’s style, which is something that sadly doesn’t get enough attention in fields like Supply Chain and Procurement.
Today, we’re going to dive into the Content side of things and help answer: if you’re a professional in Procurement, Supply Chain, or any of their related fields, what exactly should go on a resume and what doesn’t belong there?
Read on to hear our advice!
Resume Content:
Supply Chain and Procurement professionals make their careers by extracting relevant insights from complex sets of data. So it makes sense that they’re often skilled at loading their resumes up with valuable content – even if their resumes lack visual panache. The resumes we see tend to be stronger from a content perspective than an optics perspective – but there are still common shortcomings in terms of what people choose to write on a resume.
So when it comes to content, what does a bad resume look like?
Obviously, the worst resume is one that doesn’t show that the candidate has any relevant experience, or one that misrepresents that experience. But let’s take it for a given that you’re a professional with a solid background, trying to communicate the breadth of skills and work experience that you’ve accumulated:
- A bad resume tends to be overly stuffed with buzzwords. It tends to talk a lot without actually saying anything, full of words like “self-motivated,” “detail-oriented,” “team-player” – qualities that you shouldn’t have to put on a resume. These kinds of qualities are “table stakes” for getting an interview. They should be self-evident when the hiring manager speaks to you in person – on a resume, they come across as empty.
- It might tend to contain irrelevant experience, or show a lack of focus. This flavor of resume tries to be all things to all people – the resume equivalent of the job seeker who applies to every job we have, without tailoring their resume to one particular niche. We get that often people do have a wide variety of experience – some professionals at the director or VP-level have touched on every aspect of the Supply Chain, from inventory management to procurement to distribution. But you should tailor your experience to the role for which you’re applying.
- It talks about “duties fulfilled” instead of accomplishments. We’ve blogged a lot about how important it is to create an accomplishment-based resume. Bad resumes tend to read like job descriptions instead of describing what the person has delivered to their employers.
- It has extra info that isn’t relevant. Trends are always changing in terms of what info your resume should (and shouldn’t) include, and it can be hard to keep up. But as of late 2017, headshots, marital status, personal info, and links to multiple social media profiles are distractions from what’s important.
With these common shortcomings in mind, what approach should Supply Chain and Procurement professionals take when trying to write a resume that impresses?
- Show, don’t tell. This old writer’s adage is also the best rule of thumb both for avoiding buzzwords and packing your resume full of impressive accomplishments instead of squandering the precious few seconds that a hiring manager will dedicate to your resume. Don’t just say that you’ve “increased cost savings,” show the amount of money that you’ve saved, and how you did it. Speak in terms of numbers: how many people did you oversee? What size of budget were you responsible for? Don’t just say you have “exceptional communications skills,” show it by presenting a resume that’s concise.
- Include the meat, not the fat. As recruiters in Procurement and Supply Chain, there are a few pieces of vital information we’re looking for when assessing a resume – beyond the accomplishments we mentioned above: if you’re in Supply Chain, what aspects have you touched on? (e.g. inventory management, logistics, warehousing, distribution, sourcing). What software do you have experience and skills with? (e.g. SAP, ARIBA). If you’re in Procurement, what categories have you purchased in? (e.g. raw materials, information technology, marketing, etc.) This is key information that sometimes gets lost within long bullet-pointed lists of “duties.”
- Less can be more. Similar to how white space is important from a visual perspective, concision is key when it comes to content. Try to write your resume with more action verbs and fewer adjectives.
If you’re like us, you’ve probably noticed that a lot of the resume advice floating around the internet is distressingly general – shouldn’t it be obvious that resumes need to avoid typos, grammatical mistakes, and incorrect contact information? So hopefully these tips give a bit more detail about how to approach a resume’s content in a blue-sky way.
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