Digital natives are changing the landscape for B2B purchasing. Here’s what you need to know about the new B2B buyer.
Long gone are the days of men and women sitting around a conference table listening to a sales pitch over a free lunch. Today’s B2B buyers are younger, more technologically savvy, and more independent — they’re a generation of digital natives. And they’re making waves across the B2B buying landscape and changing how marketers must work to reach new customers.
[bctt tweet=”Today’s B2B buyers are younger, more technologically savvy, and more independent — they’re a generation of digital natives. And they’re making waves across the B2B buying landscape and changing how marketers must work to reach new customers.” username=”Fronetics”]
Who are digital natives?
The term digital native describes a person that grows up in the digital age, rather than acquiring familiarity with digital systems as an adult. So, unlike the previous generation, digital natives grew up understanding how to work a computer and a mobile phone instead of picking up these skills (slowly) in our 20s, 30s, or even later.
Having grown up in a time of rapid technological advancement, digital natives are very comfortable online. These skills have carried over to their professional careers, as millennials descend upon the workforce. Organic searches have become the starting point for researching products and services, instead of looking for specific brands.
Ch-ch-changes
This new reality means marketers trying to reach new customers must make big changes in the way they target and engage today’s buyers. Marketers have had to shift their focus from outbound marketing to inbound tactics, like content marketing, to engage and connect with their target audiences.
Here’s what you need to know about digital natives and how their tech-savvy ways have changed the B2B purchasing process.
Infographic: How digital natives are changing B2B purchasing
Final thoughts
With so much content available on the internet, first impressions are everything. Your website needs to be informative and visually pleasing. Your social media posts need to be engaging. Your blog posts need to be enlightening. Make sure your online presence accurately depicts who you are as a brand and what you stand for. Digital natives will be more likely to find and connect with you.
Have digital natives had an impact on your business? Tell us about it.
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- Industry Report: Supply Chain Management is Becoming Younger, More Educated, More Diverse
- Employee Brand Ambassadors Can Influence B2B Buying Decisions]
- 3 Ways to Attract Millennial Talent for the Supply Chain
