Social media growth slowed for the first time, but marketers are still set to increase budgets in 2020. Here are three reason why they’re sticking with social.

---

Highlights:

• Social media promotes engagement, and can be used to reinforce ads and boost their performance.
• Brands can continually test campaigns on their platform, get immediate results, and scale successful outcomes.
• As followers like posts and engage with them, they help marketers build customer profiles and increase organic reach through shares and comments.

---

Video transcript:

Hi, I’m Elizabeth Hines, Creative Director at Fronetics, and today’s topic is 3 reasons why digital marketers are sticking with social.

Digital marketers have been using social media to deepen customer relationships and drive measurable business value. And social media investment remains high. If fact experts predict spending on social media marketing will increase over the next five years. But social media is not delivering on the goods. In fact, social media growth slowed for the first time this year since it started.

So why are digital marketers sticking with social?

1. Engagement

Traditional marketing methods have inundated the market. Consumers are exposed to 4,000 to 10,000 ads a day, most of which flash on a screen as an inherently passive activity. Social media, however, promotes engagement, and can be used to reinforce ads and boost their performance. Consistently publishing to your social media channels results in your brand remaining top of mind when a potential buyer is looking for your product or services and gives you accessibility to engage with audiences that are interacting with your social posts.

2. Cost

Marketers’ goal is always to capture leads and connect directly with prospects. Social media is a platform that companies can control at a relatively low-cost to operate. Brands can continually test campaigns on their platform, get immediate results, and scale successful outcomes. Whether it’s to network with industry professionals, provide customer service, or influence potential customers, social media provides a free, easily accessible way to do so. And more and more customers are expecting to be able to communicate on social media.

3. Mobile

The future of customer engagement is mobile. Social media, with its visual content and short text, is ideally suited for mobile engagement. Prospects engage with social media throughout the day due to its short-form nature, making it more likely you can connect with them. As they like posts and engage with them, they help marketers build customer profiles and increase organic reach through shares and comments.

For more information, please visit our website at fronetics.com.

Related posts:

• 5 Social Media Blogs You Should Be Reading In 2019
• Infographic: This is How Often to Tweet for Your Business
• The 8 Worst Ways to Use LinkedIn for Business