YouTube for Business 101

by Fronetics | May 19, 2016 | Blog, Content Marketing, Marketing, Social Media

YouTube is a useful engagement tool for businesses — here’s what you need to know.

This is part one of a three-part series on YouTube for business. Check out part two, Cheap and Easy Tools for Creating YouTube Videos, and part three, Seven Ways to Get More Views on Your YouTube Videos.

Video is not just for funny cats and cover artists anymore — it’s the most popular form of content being consumed online. As such, YouTube has become the second largest search engine in the world, with more than one billion users conducting over 3 billion searches per month.

Take a moment to let that sink in. After Google, people are searching YouTube for content. Strike that: Over one billion people are searching YouTube for content.

This has raised the eyebrows of content marketers across many industries, including B2B businesses, who recognize the enormous potential for reaching customers through this medium.

If you haven’t considered distributing content through YouTube, you may soon find yourself scrambling to catch up with your competitors who are. For those who don’t know much about YouTube or are clueless about how it can work for business, here are a few basics to get you started.

What is YouTube?

YouTube is a free video-sharing website and social media platform that allows users to view, upload, share, rate, and comment on content. It was launched in 2005 by three former Paypal employees and purchased by Google in 2006. It now operates as a subsidiary of Google.

You do not have to be a registered user to view content, but you must be registered to upload content. Registered users can also subscribe to content providers’ channels to receive updates when something new is available, and can create playlists of favorite videos to view at any time.

In addition to being available on the YouTube website, YouTube videos can be embedded, shared, or uploaded to other sites (such as Facebook).

Why is it good for business?

YouTube has massive potential for businesses. Here are just five reasons to participate.

1) Reach

With over one billion users viewing nearly 5 billion videos per day, YouTube reaches more 18-49 year olds than any cable network in the U.S.

Other interesting statistics:

Users watch around 3.25 billion hours of video every month.
Videos with over 1 billion views: 10,113
80% of views are from outside the U.S.
More than half of views are from mobile devices.
You can navigate YouTube in 76 different languages.

2) Improved search rankings

YouTube videos are included in Google’s search results, ranking above web pages in certain searches. Potential customers searching for products and services like yours will be more likely to find you in such instances.

3) User experience

Video has become so popular for a reason: People like consuming it. By producing content in this medium, you are offering a user experience that is in high demand.

4) Build your brand

Video is the ideal storytelling platform, and it’s also perfect for how-tos, product demonstrations, and other content that demonstrates your company’s expertise. Show your brand personality and engage your audience while building your reputation as a thought leader in your industry.

5) Track performance metrics

YouTube Analytics makes it easy to see who is watching your videos and how they are engaging with them. Run reports on audience demographics, revenue, engagement, traffic sources, and more.

How do I get started?

There are two avenues for businesses who are looking to reach YouTube’s more-than-3-billion users.

For one, businesses can buy ads that run before other videos, beside playing videos, and in search results. Video ads are not covered in this post, but you can learn more about them here.

Secondly, businesses can create their own YouTube channel and upload original content as part of their inbound marketing programs. To get started, you will need to sign into your business’ Google account or create one. Find the sign in button at the top-right corner of the YouTube homepage.

With your account, you will own your very own “channel,” on which you will post your content. Branding your channel is an important step, as this will be the face of your company on this platform. Below are some tips.

Anatomy of a branded YouTube channel

Coyote Logistics, a 3PL provider, has done an excellent job of branding its YouTube channel.

Company Logo

Upload your company’s logo by hovering over the channel icon and clicking the pencil icon when it appears.

Branded Banner

Upload an image that represents your brand and what users will find on your channel. Hover over the channel art, click the “Add channel art” button or the pencil icon in the upper-right corner and select “Edit channel art.” Coyote Logistics makes a bold statement (very representative of its brand personality) here. For the best results on all devices, YouTube recommends uploading a single 2560 x 1440 px image.

Social Icons

Provide links to your other social channels by hovering over the channel art, clicking the pencil icon in the upper-right corner, and selecting “Edit links.” Add the URLs for each of your channels under “Custom links.”

Customize Layout

Click the customize button to create a layout for your channel. You can add up to 10 “sections,” which allow you to group videos in a particular way. For example, you could add sections of recent uploads, popular uploads, playlists, etc.This helps visitors to decide what to watch — and lets you promote content you wish for visitors to see.

About

Navigate to the About section to add a channel description, business email address, country, and social links (if you haven’t already).

Uploading videos

Once you have your channel set, you’re ready to start adding your original content. YouTube Help has a wealth of resources to help you get started, problem-solve, and learn more. The below video offers an introduction to uploading videos in just a few quick steps.

Other terms to know

Playlist: Playlists let you organize your videos into different categories, like interviews, tips, product demonstrations, etc. Learn more.

Channel trailer: A short video, like a movie trailer, that gives visitors an idea of the kinds of videos they’ll find on your channel. Learn more.

YouTube Red: This is the premium subscription option that allows you to view videos without ads, watch videos offline, and more.

How does your company use YouTube?

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Four Supply Chain Companies that Excel at Social Media

by Fronetics | Mar 24, 2016 | Blog, Marketing, Social Media, Supply Chain

These four supply chain companies constantly post fresh, quality content to their social media accounts.

When it excels at social media, a company’s opportunity for growth is as vast as the web itself. Today, even small businesses can compete shoulder to shoulder with their biggest competitors if leveraging social media properly.

It is estimated that for every 5 minutes people spend online, 1 minute of that is spent on some kind of social media network. And most of your customers are on social media — statistics indicate that more than 79% of adults in the U.S. use social media each day. As the popularity of sites like Facebook, Twitter, Instagram, and company blogs continues to grow, it is vital to utilize these tools to your own marketing advantage.

When you think of social media masters, you may not think of companies in the supply chain industry. But there are a few excellent examples, and much can be learned from what they do. Here are four supply chain companies that excel at social media and the reasons why they stand out above the crowd:

1) Cerasis

Cerasis, a top freight logistics company and truckload freight broker, excels at social media because their content is fresh, posted daily, and of high quality. Simply put, they create engaging, informative content and are consistently active across all of the major social networks.

2) Kinaxis

Kinaxis, a global company offering advanced supply chain management systems to customers in a variety of discrete manufacturing industries, offers in-depth blog posts and is consistently active in social media channels such as Twitter, Google+, and LinkedIn.

3) Transplace

Transplace, a provider of transportation management services, posts informative articles and incites topics of conversation on Twitter several times per day. The company is active across all social media platforms, including their own YouTube channel.

4) UPS Longitudes

Longitudes is a blog with insights on the trends reshaping the global economy by United Parcel Service, a global leader in shipping. The blog also engages true thought leaders on topics ranging from trade to transportation and ecommerce to emerging markets. Posts are consistently new, innovative, and informative. Longitudes also has its own social media accounts, separate from UPS’s primary accounts, which distribute the blog’s content and engage in related discussions.

Why do these four supply chain companies excel at social media? Here are three commonalities that help these businesses rise above the rest:

Consistent daily posts and content

Having consistent, reliable, fresh social media posts is essential. The more active you are, the greater your outreach to potential new customers.

Think of it this way: search engines pick up on social media activities — like when someone shares content from your website on Twitter or Facebook, for example. Search engines use this to weigh the relevancy and validity of your website and your company. So, fresh daily or weekly content gives people a chance to read and share every time you publish a blog post, ebook, buying guide, case study, testimonial, and other interesting content to your social media accounts. Your marketing efforts reap the benefits of better search engine rankings as a result.

Engaging readers

You want readers to connect and engage with your social media posts. Every time they leave a comment or share or like a post, your social media presence — and your digital footprint — grows.

Quality content

Posting anything just for the sake of posting is not a good social media strategy. Content that is boring and basic will not help your business grow. Content needs to capture the interest of readers and engage them to read, share, and follow your business. Posts should be timely and relevant. This is what builds your following and your brand and generates new customers.

With social media you can find new customers and fans, connect with existing customers who can help spread the word about how great your product or service is, and drive more traffic to your website, which creates new avenues into the digital realm of marketing, company branding, and lead generation. The most successful companies today work daily to improve their social media content and reap the benefits of consistent, quality content marketing.

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