by Fronetics | Dec 20, 2017 | Blog, Talent
Here are our most-viewed blog posts from 2017 about talent, including tips on retaining your top talent and helping turn your employees into brand ambassadors.
The start of the new year brings along a host of resolutions. Finding a new job or advancing in a current position are common new year’s resolutions for individuals. For companies, identifying new strengths and interests within your employees and hiring and retaining great talent are common goals.
We’ve assembled our top 10 talent posts of 2017. We hope these posts help you and/or your company overcome challenges, and achieve your goals for next year.
Top 10 most popular talent posts of 2017
1. Gender Diversity is Not a Women’s Issue: It’s an Economic Issue
Gender diversity is generally viewed as a women’s issue. It is not. Research conducted by McKinsey & Company and LeanIn.org finds that despite corporate America’s stated commitment to gender diversity, outcomes are not changing. Moreover, the research finds that employees do not believe companies are taking the necessary steps to enact change. Read more.
2. Top Supply Chain Management MBA Programs 2018
Looking for talent? Try recruiting from these top-rated supply chain management MBA programs and schools. We have written before about the importance of recruiting and strengthening the relationship between academia and the supply chain industry as means to solve the growing supply chain talent gap. If your company is looking to hire, consider strengthening your rapport with schools that offer supply chain programs or specialties. Read more.
3. Are We Thinking About “Soft Skills” All Wrong?
By calling them “soft skills,” are we shortchanging competencies that are critical for supply chain and procurement professionals to succeed? One of the biggest stories in the world of Supply Chain and Procurement talent over the past few years has been the emerging importance of Soft Skills. As the field has become more strategic — with a greater impact on wider areas of business — professionals in the field have had to become stronger at advocating for it. Read more.
4. Great Supply Chain People Are Getting Harder to Find, But Do Companies Have a Talent Management Issue?
Is the Supply Chain talent gap problem really a talent management problem? This guest post from Argentus explores the so-called “talent deficit” in the field from all angles and perspectives. The fact is, it’s becoming harder for companies for find the talent that they need for these positions as baby boomers retire and the function evolves. Read more.
5. Employee Brand Ambassadors Can Influence B2B Buying Decisions
As peer influence becomes increasingly important in B2B buying decisions, empowering employee brand ambassadors will benefit your bottom line. I’ve written lately about the rise of influencer marketing. It’s a strategy B2B businesses are starting to understand and use to their advantage. But you don’t need a Kardashian or even an important industry professional to get started. Employees are your most natural, ready-made influencers. Read more.
6. Freight Driver Shortage Update: Will 2017 Come to a Head and Cause Issues for Shippers?
Growing woes over a forthcoming capacity crunch are not going away anytime soon. But, the capacity crunch may have a major impact on the freight driver shortage and vice versa. In a sense, fewer drivers mean that capacity will grow tighter. Yet, as capacity shrinks, the incentive for drivers increases. Read more.
7. 3 Ways to Attract Millennial Talent for the Supply Chain
Hoping to draw more millennials to your talent pool? Implementing these three ideas might help win them over. By the year 2020, millennials are estimated to make up a majority of the workforce. In addition, a 2014 study found that 46% of B2B buyers were millennials, and that number is on the rise. This seismic shift in workplace demographics calls for a new approach to attracting and retaining talent. Read more.
8. 3 Questions to Ask before Making a Professional Change and Overcommitting
Thinking of making a professional change? Here are some questions to consider before taking the plunge and overcommitting. We’ve all been asked to take on new projects at work when we’re already completely swamped. In the moment, it can be very hard to say no. And we’ve all jumped on LinkedIn to see what other opportunities are out there. More money, less headaches. The grass is always greener. Read more.
9. Could Liberal Arts Grads Fill the Supply Chain Talent Gap?
Mark Cuban thinks liberal arts grads will be the next in-demand employees. Could they be the answer to the supply chain talent gap? The supply chain talent gap has been called a “perfect storm.” Every report cites doomsday statistics of the impending crisis when, by 2025, 60 million baby boomers will exit the workforce, leaving only 40 million millennials to take their place. Read more.
10. Three Tips for Retaining Your Top Talent
Investing in your top talent and playing an active role in developing their careers will motivate them to stay around. Company loyalty is a thing of the past. In today’s day and age, everyone is looking for the next best thing, and that is true in the workplace as well. But this doesn’t mean that retention of top talent is hopeless. Read more.
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by Fronetics | Dec 18, 2017 | Blog, Leadership
Our most-viewed leadership posts from this year cover positive and negative leadership characteristics and provide examples of exceptional industry leaders.
One of my favorite experiences from 2017 was interviewing Ellen Voie, the CEO of Women In Trucking. A true inspiration, Voie exhibits tangible passion for promoting more gender diversity into the transportation space, but her practical, strategic approach is the hallmark of her success. She is an exceptional leader, and I feel privileged to have gotten this opportunity.
Our top leadership posts from 2017 examine what makes a good leader, as well as what makes a bad leader. They also look at some executive thought leadership about industry trends, and talk about graduate programs from which future leadership may be matriculating.
Top 10 leadership posts
1) 80% of Executives Say Procurement Isn’t Strategic Enough
Tis guest post from Argentus Supply Chain Recruiting looks at insights from the Procurement 2020 Survey. The survey of 200 C-Suite executives from a variety of industries and functions presents a rather dispiriting picture of the Procurement function today — or at least how it’s perceived. The majority of executives don’t think procurement is crucial to business leadership, and that it isn’t a key input when making high-level strategic decisions. Read full post
2) Women In Trucking’s Ellen Voie Paves the Way for Women Drivers & Managers
Ellen Voie is successfully breaking down barriers and changing the perception of the trucking industry. As founder and president of Women In Trucking (WIT), Voie and her team work to promote the organization’s mission “to encourage the employment of women in the trucking industry, promote their accomplishments, and minimize obstacles faced by women working in the industry.” I spoke with Voie about her experiences in the transportation industry, as well as her hopes for WIT and the future of women truckers. Read full post
3) Top Supply Chain Management MBA Programs 2018
We write frequently about the importance of recruiting and strengthening the relationship between academia and the supply chain industry as means to solve the growing supply chain talent gap. If your company is looking to hire, consider strengthening your rapport with schools that offer supply chain programs or specialties. The U.S. News & World Report annual rankings give companies in the supply chain and logistics industries an idea of where some of the brightest graduates, who will be seeking employment in the upcoming months, will be coming from. Read full post
4) 5 Ways to Push Employees to Be Their Best without Stressing Them Out
Management works to create a balance between pushing employees and pushing them past their limits. Leaders should create a safe and supportive environment where employees feel respected and, in turn, cooperative and productive. With this is mind, it’s important to incorporate tangible ways of reducing stress for your employees. This post offers some ideas. Read full post
5) How to Be a Bad Leader: 6 Common Characteristics of Poor Leadership
What’s the number one reason talented employees quit? Gallop polls show that 50% of employees cite their managers as the reason for leaving. A bad leader can cost your company. And poor leadership at the highest levels of a company can be detrimental to a business. This post outlines 6 common characteristics of poor leadership that should be red flags to all companies. Read full post
6) Should You Get an MBA in Supply Chain or a Designation?
Again, our friends at Argentus Supply Cain Recruiting ask an important question: What value do you see in getting a Master’s Degree in Business/Supply Chain vs. some of the designations out there? The recruiting experts speak to what companies are looking for in hiring, and how graduating from these programs builds your personal brand. Read full post
7) Should You Freeze Hiring During Uncertain Economic Times?
Despite an 8-year bull market, many businesses are still licking the wounds caused by the 2007 financial crisis. Add a volatile political climate and predictions of impending economic turbulence, and you can’t blame those growing wary of rapid growth or expansion opportunities. But, as the supply chain is already suffering from a talent gap, can companies afford to slow or freeze hiring — or, even, to downsize? Research suggests that organizations that balance caution with a forward-looking talent-acquisition strategy may fair best through difficult economic times. Read full post
8) Why Supply Chain and Logistics Executives Should Be Active on Social Media (as Themselves)
With their relative celebrity, supply chain and logistics executives are uniquely positioned to attract a following of customers, prospects, potential talent, industry peers, and admirers. They can use social media to connect with these people, share their ideas and industry news, and become the human face of their brands. It amplifies the company’s social media efforts in a way brands can’t do themselves. Read full post
9) Women Leaders Who Make the Supply Chain Flow
We have had the opportunity to interview 6 supply chain leaders about their professional experiences, as well as their thoughts on gender diversity in the industry and beyond. Interviewees include: Kendrea Durr-Smith, Director of Global Trade Compliance, Arrow Electronics; Barbara Jorgensen, Co-Founder and Managing Editor, Electronics Purchasing Strategies; Hailey McKeefrey, Editor-in-Chief, EBN; Cathy Morris, Senior Vice President and Chief Strategy Officer, Arrow Electronics; Mickey North Rizza, VP of Strategic Services, BravoSolution; and Kelli Saunders, President, Morai Logistics. Read full post
10) There Are Lessons in Success, Not Just Failure
Companies have a responsibility to ask the tough questions when things go awry. We have all been in these meetings: we diagnose failures, and we dissect the process, tools and staff involved to get to the root of the problem. Unfortunately, most companies only step back and really dive into what happened when something bad happens. But what if companies took the same approach when something went right? Read full post
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by Fronetics | Mar 1, 2017 | Blog, Diversity, Leadership, Logistics, Supply Chain
Fronetics spoke with 6 women leaders in the supply chain and logistics industries about their professional experiences and thoughts on the gender gap.
March is Women’s History Month, a time when we at Fronetics like to focus our attention on inspiring female leaders who are bridging the gender gap in the supply chain and logistics industries.
As we have written about previously, the lack of gender diversity in the supply chain is not because women do not have the skillset and ability to succeed within the industry. In fact, quite the opposite is true.
We believe that it is important to discuss the lack of gender diversity and point to research highlighting why the industry needs to increase the number of women in all positions, including the C-suite. Additionally, it is just as important to highlight the incredible women who already are working within the industry.
We have had the opportunity to interview 6 supply chain leaders about their professional experiences, as well as their thoughts on some of these issues.
6 women leaders in the supply chain
Kendrea Durr-Smith
Director of Global Trade Compliance, Arrow Electronics
Kendrea Durr-Smith has successfully lead a diverse global team to better support the needs of Arrow customers and suppliers. In our interview, she discusses the exciting changes her team has accomplished and offers some advice for women interested in electronics and trade compliance. Read the Durr-Smith interview.
Barbara Jorgensen
Co-Founder and Managing Editor, Electronics Purchasing Strategies
Barbara Jorgensen has more than 20 years’ experience as a journalist, working for leading electronics industry publications. In our interview, she discusses working in the supply chain industry and the changes she’s witnessed — both broadly and in specific regards to gender diversity — over the course of her career. Read the Jorgensen interview.
Hailey McKeefrey
Editor-in-Chief, EBN
In her extensive and distinguished journalistic career, Hailey McKeefrey has remained enthusiastic about the supply chain industry and her role within it. She spoke with us about how the industry has changed and how women interested in holding leadership positions can seize opportunities and advance their careers. Read the McKeefrey interview.
Cathy Morris
Senior Vice President and Chief Strategy Officer, Arrow Electronics
Cathy Morris “stumbled” into the supply chain by coincidence but now holds a top-level leadership role at a Fortune 500 electronics corporation. In our interview, she discusses how she got to where she is today and how to turn each step in a career into a valuable learning experience. Read the Morris interview.
Mickey North Rizza
VP of Strategic Services, BravoSolution
Now a Top Female Supply Chain Executive, North Rizza was a bored pre-law major who switched to materials logistics management when she discovered a love for negotiating when seeking charity items for a sorority fundraiser. She spoke to us about her rise to success, people who have helped her along the way, and advice she can offer to women interested in the supply chain. Read the North Rizza interview.
Kelli Saunders
President, Morai Logistics
Kelli Saunders is a big believer in mentorship. And millennials. And opportunities for women in the supply chain. In her interview, she discusses her career, her advice, and her perspective on challenges within the industry. Read the Saunders interview.
Throughout the month of March, we plan to continue this interview series to shine the spotlight on more of the admirable women who make the supply chain and logistics industries run. Make sure you’re subscribed to our blog or following us on social media to catch them all.
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by Fronetics | Jul 28, 2016 | Blog, Diversity, Leadership, Logistics, Strategy, Supply Chain
In an interview with Kate Lee, Saunders discusses her career in the logistics industry and key issues within the supply chain.
Kelli Saunders is president of Morai Logistics.
The percentage of female CEOs in the Fortune 500 declined from 4.8% in 2015 to 4.2% in 2016. Canada, too, has realized a decline: 8% of the highest-paid executive positions are held by women, down from 8.5%. Research conducted by Gartner in April 2016 finds that for the supply chain industry, “the percentage of women in leadership positions decreases as the corporate ladder rises.”
It was a “fluke” that Kelli Saunders found the supply chain industry. More than 30 years later, Saunders is president of Morai Logistics Inc., an Authorized Agent of Mode Transportation. I sat down and talked with Saunders about her career and her perspective on women within the supply chain industry.
How did you find the supply chain industry?
It was a fluke. I was just out of college and needed a job. I found an ad in our local paper for a telemarketer, and I applied. I was hired as a telemarketing supervisor for a Canadian intermodal marketing company (IMC).
The man who owned the company focused on his employees. He taught us how to read a balance sheet and an income statement. He taught us the difference between added value and value added. And he taught us the industry. He had us climbing into trucks and railroad yards so that we could truly understand the industry.
When his wife sadly passed away, he decided to sell the company. He allowed six of us to become majority shareholders.
Fast forward sixteen years. The company has been bought and sold many times. I’ve stayed with the company through this process. Each time the company changed hands, my role changed, exposing me to different aspects of the business. Six years ago I bought the company back and now serve as president.
Your first boss sounds like he was a pretty incredible person.
He was. And now it is my turn. It’s my turn to give back.
I am a big believer in millennials. Their energy is contagious. I strive to be a mentor to them, and to let them know that they can dream big.
You’ve been in the industry for more than 30 years. What changes have you seen?
The industry is becoming more diverse, and more women are entering the industry. That being said, there is a still a long way to go. A big challenge is getting women and minorities to recognize that the supply chain industry is an option.
Tell me more about this.
Women don’t seem to recognize that there are incredible opportunities in the supply chain industry. The industry needs to do a better job at sharing what is happening — what the industry is all about. People think it is dull and boring; it’s not.
The supply chain industry is not just about getting things from point A to point B. The industry is an entire sophistication of infrastructure. There are so many aspects that we take for granted. Streamlining the chaos within the industry is incredibly rewarding.
How can this problem be addressed?
We need to get out and talk to more people. We need to go into the schools; we need to make connections and have conversations. Companies need to share their stories more widely. It is all about getting the word out there.
What advice do you have for people who do enter the industry?
Surround yourself with the best of the best. This is true when it comes to your colleagues, your employees, your vendors, your clients — everyone. This not only makes life more enjoyable, it has an impact on the bottom line.
Interestingly, 75% of the staff at Morai Logistics are women. This is not by design. By seeking out the best of the best, it just happened.
As a mentor, what advice do you give?
Dress for the job you want, not for the job you have. But I am not talking just about clothes. I am talking about your mental state, your body language, the quality of the work you produce. Visualize the job you want and portray that in all you do.
I also tell people to always be honest, respectful, and ethical. These characteristics are essential.
Getting the right product to the right place at just the right time is a complicated business. Kelli Saunders, CEO of Morai Logistics, understands the complexities and nuances involved in long term sustainability in the logistics industry. This is why the company she leads is the successful multimillion dollar, multinational business that it is today.
Kelli’s experience in the supply chain and logistics field is extensive. During her 30 years in the industry, she has been recognized for her strategic selling, relationship development, and management throughout North America. She started from her humble beginnings as a telemarketing supervisor for a Canadian 3PL provider to creating Morai Logistics Inc.
Since then Kelli has received numerous awards for her expertise in strategic sales. She has shown consistent impact in the industry by being awarded Salesperson of the Year numerous times, and was the former president of the Toronto Transportation Club. As a certified diversity supplier, her company has received WeConnect Canada’s Doing Business International Award and WBE Canada’s Doing Business Award as a woman-owned business.
Aside from assisting her clients with services including warehousing, management consulting and technology services through Morai Logistics, Kelli’s drive also shines through in her other passions.
She is an active member of the Women Presidents Organization, WeConnect International, and WBE Canada. Kelli strives to inspire women by telling her story and sharing her lessons at talks to support fellow female entrepreneurs. She also takes time to enjoy spinning, running, golf, and travelling. Her motivation and drive shows in her company’s performance and inspires her team to succeed.
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by Fronetics | Apr 18, 2016 | Blog, Leadership, Marketing, Supply Chain
Hailey McKeefry began her career in the supply chain industry in 1990 as an intern at EBN. After quickly rising to the position of assistant editor, McKeefry left EBN and the industry to cover enterprise computing. In 2012, she returned to the supply chain and to EBN as managing editor, and in 2014, she was promoted to her current role, editor in chief.
McKeefry’s decision to return to the supply chain industry was driven by the changing perception of the industry and an interest to get involved.
“I saw that the supply chain as a topic was taking center stage in the business world. Companies like Apple, Cisco and others live and die by their supply chain decisions. Clearly, procurement and supply chain now have a seat at the strategic table and are making real bottom-line contributions that are being recognized and valued.”
Four years later, McKeefry remains enthusiastic about the industry and about her role:
“I love the work because it provides an opportunity to talk about people, processes and technology, and to tackle a variety of topics from sustainability and human rights to technology and good business practices. I enjoy the opportunity to create room for important conversations around leveraging new technology, managing risk, and implementing good business practices.”
Women in the supply chain industry
While there remains a gender gap in the supply chain industry, progress has been made. McKeefry is a clear example of progress. Her internship at EBN in 1990 was a “minority internship,” and today, 26 years later, she holds a leadership position within the company.
McKeefry is not alone. At industry events McKeefry sees more female faces than she used to, and she has started to see women in high-powered positions. She points to: Dawn Tiura, CEO of the Sourcing Interest Group (SIG), Deborah Wilson of Gartner, Christina Ruggiero, CPO of Coca-Cola Refreshment, and Jennifer Moceri, senior vice president/chief procurement officer at Tate & Lyle.
In March McKeefry interviewed Fluke Electronics’ Amy Georgi, the first woman to be named the Megawatt winner in the 30 Under 30 Rising Supply Chain Stars recognition program, a jointly sponsored initiative of ThomasNet and Institute for Supply Management (ISM).
McKeefry believes that the changes within the supply chain industry are largely being driven by a “high-level awareness of the importance of closing the gender gap and, more importantly, efforts by many organizations to create opportunities to attract and retain female talent.” Another driving force McKeefry points to is research which shows that organizations with female leadership, or at least a board that has a good gender balance, do better financially.
“Forward-thinking organizations,” points out McKeefry, “are creating opportunities for women by providing mentors and role models, opportunities for advancement, and a chance to think creatively about how jobs are structured.”
“What’s important to note,” McKeefry continues, “is that all of this is also on the wishlist for millennial workers, as well, making it a solid business strategy.”
Despite these positive changes, McKeefry shares that young women still have a hard time finding a female role model and mentor in the supply chain industry. She notes that “it becomes a chicken-and-egg situation of women needing role models before they can become role models themselves.”
What advice does McKeefry have for women considering entering the industry?
“Don’t be afraid to pursue leadership positions and to embrace your own gifts, strengths, and experience to the industry. Make sure that the organization knows (in bottom-line dollars and cents) how supply chain professionals are contributing in strategic ways to the bottom line of the organization, and about how your leadership is part of that. It’s been well documented that quietly contributing doesn’t move a supply chain career forward.”
As a broad generalization, women contribute in unique ways to building the critical relationships within the organization, and that can’t be underestimated. In short, I don’t think women in the supply chain industry should emulate men, but instead should leverage the unique qualities that they bring to the good of the organization.
Relevant articles by McKeefry: