by Fronetics | Sep 20, 2017 | Blog, Content Marketing, Marketing, Social Media
When it comes to social media platforms like Facebook and LinkedIn, post once a day to improve engagement and visibility.
There has been endless research about the sweet spot for posting frequency to social media sites. The results all point to the same conclusion: there is no one-size-fits-all answer. You have to distribute content consistently over time, at the right time and in the right place for your business.
That being said, we at Fronetics do have some informed, data-based opinions about posting frequency for certain social media platforms. For example, we’ve written extensively about our Twitter experiment, in which we found that tweeting 40 times per day works best for us and most of our clients.
But for other platforms, we find that more doesn’t equal better. In fact, it can often equal worse. Let me explain why.
Why you should be posting less on Facebook and LinkedIn
We strongly believe that most B2B companies should post no more than one time per day on Facebook and LinkedIn. We also suggest that businesses only post during the workweek on LinkedIn. That is because of the way people use these networks — and because of how the platforms’ algorithms value content.
Firstly, though we’d like for prospects to be thinking of our brands constantly, they don’t. And they don’t want to. Think of that one family member that inundates your newsfeeds with posts. Though you might have liked to see a photo from that person now and again, the inappropriate posting frequency causes you to think negatively about each post you see.
And you are a business, not a family member. When you post too frequently, your business loses credibility, and followers view your posts as spam. Even on LinkedIn, which is a network for professional content, over-posting leads to disengagement.
Remember that the lifespan of a Facebook post is about 5 hours, and with LinkedIn, it’s even longer. (One of the first posts on my feed right now is from 5 days ago.) So you don’t need to provide a constant stream of content to get your audience’s attention. Your focus should be distributing the most relevant, interesting content you can. Which is related to the second reason we recommend posting only once a day on these networks: algorithms.
Facebook estimates that each user’s newsfeed must filter 1,500 possible stories from friends and pages every day. Ain’t nobody got time for that! So Facebook, like LinkedIn and other networks, uses an algorithm to determine the content you’d like to see most, based on feedback you provide. That feedback comes from actions you take: hiding posts, liking and sharing posts, and commenting, for example. It even considers how often your friends and the world at large engage with a post. This helps the algorithm filter down to the approximately 300 stories per day on your newsfeed.
All this means that the more engagement you can get on your posts, the more likely they are to be one of the 300 (in other words, appear in the newsfeeds of your followers). The more often you post, the less likely you are to foster engagement, diluting your chances of success and visibility.
So how can you increase likes and comments on your Facebook and LinkedIn posts?
Here are 3 tips for improving your posts to foster engagement.
1) Be strategic.
Instead of sharing content or publishing on an ad hoc basis, create a strategy and schedule to manage posting on social media. Work ahead of time so that you can evaluate what you’re posting from a 10,000-foot perspective. But be flexible enough so that you can always sub out scheduled content for breaking news or content related to current events when it makes sense.
2) Craft better posts.
Spend less time crafting a lot of posts, and more time producing quality content your audience will value. I recently talked about the 10x content rule. If your content is better than everything else that’s out there, people will gravitate to it.
3) Be smart about when.
When you’re only posting once a day, it’s important to make every post count. Use built-in and third-party analytics tools to determine when your followers are using these platforms. Schedule your posts to publish just before the greatest time of active use.
At the end of the day, there’s a fine line between annoying your social followers and remaining top of mind. Maintaining a dynamic and fluid posting strategy will ensure that your social efforts drive followers to action, rather than drive them away.
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by Fronetics | Sep 7, 2017 | Blog, Content Marketing, Marketing, Social Media
When you are posting on social media could be as important as what you’re posting, and this CoSchedule study attempts to determine the best time to post.
Timing is everything. And that statement especially holds true when it comes to posting content to social media.
There’s no point in putting in the time and effort to create informative blog posts, inspirational tweets, or captivating Facebook posts if you’re not getting the most exposure you can out of your social media outlets.
That being said, there is ample data out there on the best times to post on Facebook, Twitter, LinkedIn, and Instagram. Earlier this year, CoSchedule looked at a combination of its own original data and more than a dozen studies on this very topic, from sources like Buffer and Quintly, and compiled the results to take the guess work out of when to post.
Here’s a breakdown of their results.
Best times to post on social media by network
Facebook
Most people are using Facebook around the clock, on their desktop and mobile devices. Unlike other sites that attract more attention during the work week, Facebook users are checking in at work and at home.
- The most optimal time to post is 1-4 p.m. Thursday through Sunday, specifically on Saturdays and Sundays between 12-1 p.m.
- Posts during the week had the highest clickthrough rate on Wednesdays at 3 p.m.
- Avoid weekends before 8 a.m. and after 8 p.m., when user numbers are significantly lower
Twitter
Much like Facebook, Twitter users are active on their mobile devices as well as their desktop computers. But they tend to treat Twitter like a revolving newsfeed, so downtime breaks — like during commuting hours and lunch — tend to see higher usage.
- Between 12-3 p.m. and 5-6 p.m. is the optimal time to tweet for the most exposure, which correlates with lunch and the evening commute.
- Weekday tweets have a higher chance of being retweeted with higher clickthrough numbers
- B2B tweets saw a 16% better performance during work hours, while B2C tweets saw a 17% better performance on weekends.
LinkedIn
Also known as the social media site for professionals, LinkedIn saw 25% of its users during weekdays and specifically, during work hours. Not as popular as some of its competitors, more than half of LinkedIn users visit less than once a week, so your posts need to deliver a clear message in short, informative posts.
- Not surprisingly, the posts with the highest views and clickthrough rates were Tuesdays through Thursdays from 7-8 a.m., 12 p.m. and 5-6 p.m., in direct correlation with the start and end of the work day.
- Some companies have seen a higher performance on Tuesdays between 10-11 a.m.
Instagram
More than half of Instagram users log on daily, but tend to use the mobile app in their free time. Posts for this site are image-driven and are often more creative and less data-heavy than other sites.
- In general, the best times to post are on Mondays and Thursdays, in the evenings or early mornings.
- Some companies have reported success on Mondays between 8-9 a.m., correlating with the morning commute.
Many people still play a guessing game when it comes to deciding the best time to post their content for the most impact. And though there is no magic formula for the most retweets or reposts, there is data to help guide you. Posting the right content, at the right time, can make the difference between getting valuable comments, shares, and clicks on your links, which translate to valuable new leads.
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by Fronetics | Aug 29, 2017 | Blog, Content Marketing, Current Events, Marketing, Social Media
When it comes to social media news in August 2017, the words of Kanye West, “stronger, better, faster, stronger,” have never been truer.
August has seen a continued push to get more information to more people in real time. Pinterest is introducing mobile ads. YouTube is adding sharing and chat features to the app. Google is developing new software to rival Snapchat. And, of course, the social media giant Facebook is always working on new improvements to dominate its competitors.
Facebook Tests Custom Audiences Based on Interactions with Event Pages
Brands will soon have the ability to create custom audience groups based on visitors’ interactions with the brand’s event pages. Facebook has confirmed that brands will be able to choose custom audiences made up of users who responded to any event on their pages or to specific events, and they will also be able to include users who RSVPed as going, interested, or both. Though only in its testing phase, these initial companies have been able to create audience groups based on interactions within the past 180 days.
Google Developing Rival to Snapchat Discover Feature
Back in 2016, Snapchat introduced ‘Discover,’ which allowed users to view news in the form of Snapchat Stories. At the time, this new technology allowed social media to combine news and television in short videos. Now Google wants a piece of the action. Google is working to allow publishers the ability to create media-oriented content. “The new publisher technology, called ‘Stamp,’ represents an escalation in the competition between tech platforms for publisher partnerships and access to media content, which they need to drive user engagement,” writes Erik Sass for Media Post.
Pinterest Rolls Out Mobile Video Ads to All Advertisers
Initially introduced a year ago to a limited amount of Pinterest advertisers, now all advertisers will have the ability to create mobile video ads. Using auto-play, the new type of promoted videos will begin playing as soon as users scroll across a brand’s feed and will also auto-play in Pinterest’s search results. Jenny Chiu, head of partnerships at Pinterest, said in a blog post, “Your Promoted Video sparks into action the moment a Pinner scrolls across it in their feed — no need to hit play. They can just sit back and watch your video unfold. And unlike on other platforms, where ads interrupt people as they’re trying to enjoy posts from friends, on Pinterest, people are actually looking for videos that inspire them to give ideas a try.”
Twitter Tests New Feature that Allows Brands to Automate Their Promotional Tweets
Twitter is in the initial testing of having brands pay ($99) to have their tweets automatically promoted on its app. Brands can tweet as they normally would, and the social network will automatically promote some of those tweets, but brands cannot customize which tweets are promoted. Twitter will create bi-weekly reports that will include information on audience insights, user growth and new user engagement. Companies were able to sign up on Twitter’s homepage to try to land a spot in the beta testing, which is now completely full. Stay tuned to see if Twitter rolls out this new feature to all users.
LinkedIn Rolls Out Quick Access to Samsung Users
LinkedIn and Samsung have teamed up to create the ultimate user experience. Now Samsung Galaxy S8 and S8+ owners can have access to LinkedIn’s content and calendar experience. Using Bixby, Samsung’s digital assistant, users can easily access LinkedIn’s Trending Storylines that include top news stories and scheduling details through My Schedule notifications.
YouTube Adds Chat and Sharing Features to Mobile App
YouTube has been working on ways to make sharing videos easier than ever. With the newest app features, users can share videos directly through the mobile app, as well as chat with other viewers in real time. YouTube announced on its blog, “Not only can you share and receive videos in the app, you can also chat about them right on YouTube, reply with another video, invite others to the conversation, and more. We think it’ll make sharing easier, faster and more fun on your phone. And if you want to continue sharing videos through other apps, you can still do that too.”
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by Fronetics | Jun 28, 2017 | Blog, Current Events, Marketing, Social Media
In June’s social media news, more social media platforms are making changes to benefit businesses who advertise.
June has seen a lot of recent changes in big-name platforms, like Facebook, Instagram and Twitter, that will directly impact the engagement between businesses and potential customers. The trend is to create apps that work harder for paid advertisers, increasing brand awareness for businesses and proving their worth through built-in tracking.
Apple has also been working overtime to keep their products competing with the big players in the social media game. New analytics and introduction of Business Chat are keeping the fruit relevant.
Facebook Rolls Out Two New Ad Campaign Tools for Marketers
Facebook delivered two new options for helping businesses grow: Valued Optimization and Lookalike Audiences. The first, Valued Optimization, “works by using the purchase values sent from the Facebook pixel to estimate how much a person may spend with your business over a seven-day period. The ad’s bid is then automatically adjusted based on this estimation, allowing campaigns to deliver ads to people likely to spend more with your business at a low cost.” The second, Lookalike Audiences, helps marketers reach people likely to be interested in a business based on people who have visited their site. Read more
Facebook Expands Click to Messenger Ads to Instagram
Facebook continues to expand ways for users to connect directly with businesses. The Click to Messenger ads have been available through Facebook for a while, and now they’re expanding to Instagram. “Instagram Click to Messenger ads let you reach the people you care about on Instagram and engage with them on Messenger.” Read more
Instagram Makes Sponsored Content More Transparent
Last week Instagram introduced a new “paid partnership tag” that will clearly identify sponsored posts on its app. “Partnerships between community creators and businesses are an important part of the Instagram experience, and a healthy community should be open and consistent about paid partnerships.” This new tag will help users determine when posts are influenced by commercial relationships with businesses. Read more
Apple Rolls Out Analytics to Podcast App
During a podcast session at WWDC, the Apple developer conference, Apple announced that its podcast app will now have the ability to give publishers data that tells them just how much of their episodes are actually being listening to. Apple Podcasts app will allow creators to track aggregated data about when users start, stop, and skip within an episode. This data will give podcasts tangible results that were once estimated from the number of downloads a podcast received. Read more
Apple Debuts Business Chat
Business Chat allows real customer service representatives to communicate directly with users through iMessage. According to the Apple Developer site, customers can use this new feature to “find your business and start conversations from Safari, Maps, Spotlight, and Siri.” The Verge reports that “there will be built-in features like Apple Pay and calendar integration, which will allow Business Chat to facilitate purchases without requiring the user to exit the chat.” Read more
Twitter Experiments with New Promotional Features for Sponsored Live Video
After entering into an exclusive partnership with Live Nation, Twitter is experimenting with new features to help promote events featured on LN. New features like an alert that users can set to remind them of the live event or a branded timeline that will put all tweets about the event on one landing page will help strengthen the relationship between Twitter and Live Nation, paving the way for more partnerships with big brands. Read more
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by Fronetics | May 25, 2017 | Blog, Content Marketing, Marketing, Social Media
In this month’s social media news, Facebook cracks down on misleading content, while Snapchat and Pinterest appeal to advertisers.
If you sense that the competition between social media networks for users and advertisers is heating up, you’re not alone. This month, Facebook continues its quest to cut down on the sharing of false information and misleading content while launching better lead-tracking tools for ads. Twitter moves to protect user privacy by updating its terms and conditions. And exciting new technology launches at Google, Pinterest, and Snapchat.
Here’s the latest social media news for the supply chain.
Facebook reduces links to low-quality web pages and misleading ads
After months refining its News Feed algorithm and ads, Facebook announced another update to weed out false information and spam in a blog post: “We reviewed hundreds of thousands of web pages linked from Facebook to identify those that contain little substantive content and have a large number of disruptive, shocking or malicious ads. We then used artificial intelligence to understand whether new web pages shared on Facebook have similar characteristics. So if we determine a post might link to these types of low-quality web pages, it may show up lower in people’s feeds and may not be eligible to be an ad. This way people can see fewer misleading posts and more informative posts.”
As changes roll out gradually in the coming months, publishers with high-quality landing page experiences might notice an increase in traffic, while those with negative experiences will see a decline. Businesses looking to improve their web experiences can read the full Facebook Business post and visit the Help Center for tips.
See also:
Twitter updates opt-out process
Twitter is helping users weed out irrelevant personalized ads and protect their privacy. The Twitter website tag will now “rely on the Digital Advertising Alliance’s consumer choice tool and other ways to opt-out described here.” Site owners must update the privacy policy to notify their users of this new opt-out process.
Google unveils Google Lens
Google’s latest product, Google Lens, will leverage computer vision and AI technology to enable smartphone cameras to not only see, but to understand what it’s seeing to help users. For example, if you take a photo of the login information on the sticker on your router, the lens will identify the action by offering to connect you to the Wi-Fi, using the photo of the network name and password.
Snapchat reaches 166 million daily active users, rolls out limitless snaps, adds ad lenses and geofilters
In its first quarterly earnings report since going public in March, Snap Inc. announced that its daily active user (DAUs) base grew to 166 million in Q1 2017. Additionally, the Snapchat app released four new creative tools:
- Infinity timer setting: This option eliminates the 10-second time limit and allows your videos to play as long as you like. The snap then erases when closed.
- Looping: Users can choose to have their photos or videos loop indefinitely until viewers close the snap.
- Magic eraser: Users can select and remove objects from snaps.
- Emoji drawings: Users can now draw with emojis using the pen tool.
Ad partners also have three new creative tools at their disposal:
- World Lenses are an extension on Snapchat’s Sponsored Lens, which already let advertisers turn users’ selfies into ads. Sponsored World Lenses allow advertisers to create content for the rest of the photo beyond the face, like floating 2-D or 3-D objects.
- Audience Lenses let advertisers buy a guaranteed number of Lens impressions for a specific audience. This includes those that are targeted by demographics like age and gender, as well as those identified as falling in one of Snapchat’s Lifestyle categories.
- Smart Geofilters automatically add location information or other real-time information to a nationwide or chain Geofilter. This ad type allows users to activate branded overlays that appear when they swipe left or right on the camera.
Pinterest applies visual search technology to ads
Pinterest announced that it’s now leveraging the technology behind its newly released visual discovery tools — Shop the Look, Instant Ideas and Lens beta — to make Promoted Pins even more effective. Machine learning allows the platform to identify what is most relevant to a user based on the images s/he pins. For example, if the user pins images of blue, formal, A-line dresses, Pinterest will begin to show similar images in that user’s feed. The same technology will now be applied to ad content. “We help people find your ads in the very same way, connecting people to products they like the looks of, but don’t quite have the vocabulary to describe. As a result, your ads feel more relevant, and they can reach audiences you may not have considered before.”
Not sure how to use Pinterest’s advertising tools? Check out these 4 free webinars for businesses.
Facebook enables targeting to users who have saved posts, adds offline conversion solution for lead ads
Facebook page admins can now see the number of saves for each page post, then “create custom audiences of people who have saved [their] posts and retarget them with different content.”
Additionally, Facebook is now allowing businesses to connect their CRM, point of sale, or even their call-center systems to their Facebook ad campaigns to help advertisers monitor which of their lead ads drive those business results. This is huge for advertisers who have been trying to attribute conversions from lead ads based on offline activity.
Ellen, Ludacris, Katy Perry and more to star on YouTube’s exclusive new shows
YouTube announced plans to launch seven new “star-studded” shows, exclusively premiering on the video platform “beginning later this year.” Stars include Kevin Hart, Rhett and Link, Ellen DeGeneres, Katy Perry, the Slow Mo Guys, Demi Lovato, and Ludacris. The shows will be fully ad-supported and thus free to watch.
Facebook releases “Latest Conversations” feature
Facebook’s new Latest Conversations feature shows timely topics that many members across the network are discussing in its search results. It appears in its own section of the search results and includes a running count of how many people are talking about the topic at the moment. This feature is currently only available on the mobile app.
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