The Impact of Autonomous Vehicles on the Trucking Industry

The Impact of Autonomous Vehicles on the Trucking Industry

Autonomous vehicles will be implemented gradually, and will serve to increase a truck driver’s productivity rather than replace the driver completely.

This article is part of a series of articles written by MBA students and graduates from the University of New Hampshire Peter T. Paul College of Business and Economics.

“If I were a truck driver, I’d be looking to make a career change.” This has been my first thought when considering the future of self-driving cars, or autonomous vehicles.

It seems that the rise of autonomous trucks is inevitable. The major players in the automotive industry are heavily focused on developing autonomous vehicles, and newcomers like Apple and Uber are joining in the pursuit. The required technology is advancing every day, and the financial incentives associated with commercial transportation and vehicle services provide an opportunity that will likely result in early adoption when compared to personal vehicles.

The U.S. trucking industry

The trucking industry is massive, and the United States economy is hugely dependent upon it. Truck driving is the most popular occupation in 29 of the 50 states, with 3,500,000 truck drivers in the U.S. This means that in most of the country, one is more likely to meet a truck driver than any other occupation.

Seventy percent of total U.S. freight tonnage, an equivalent of 10.5 billion tons of freight per year, is transported via trucking. Every product you purchase, consume, or see in a store is dependent on trucking.

Amazingly, 38,000,000,000 gallons of diesel fuel are consumed each year to keep goods moving in the United States. The industry generates $750,000,000,000 in revenue each year, and is expected to grow rapidly. The shear size of this market provides an incentive for innovation, and it is expected that autonomous trucking will remove significant cost from the supply chain.

The driver shortage

Despite the importance of the trucking industry, there are fundamental problems. It is expected that almost 100,000 new truck drivers will be required every year for the next 10 years based on industry growth projections, and trucking companies have already been complaining about a driver shortage for years. Industry growth will only compound this shortage.

This has led companies to focus on recruiting and retention, but it has been difficult to attract new participants to the industry. The industry is a comparatively “old” industry. One challenge is that to obtain an interstate CDL license, one must be 21 years old. When most young people graduate high school at 18 or 19, this forces years of idle time before one is even eligible to drive a truck. As a result, the industry is not an option for new graduates, and new graduates start down other paths.

The driver shortage is increasing labor rates in the industry, and labor already constitutes a third of the costs of transport. Autonomous trucking would help remove some of these costs from the supply chain.

Autonomous-vehicle technology

Autonomous vehicles are not a new idea. The concept has existed since 1920, but it is only recently that the technology has manifested itself in a commercially viable way. LIDAR and RADAR technology has improved in recent years, and advanced cameras by companies such as MobileEye can help a human-less vehicle see.

Perhaps the largest contributor has been improvements in software development and decision-making algorithims — technology that is still in its infancy, but rapidly maturing. Vehicle-to-vehicle communications have recently advanced and have facilitated “platooning,” or a single driver commanding a platoon of vehicles. Google, Uber, Apple, Tesla, Volvo, Mercedes and others are investing in the technology. Interestingly, the market literature for the Mercedes Future Truck 2025 is adamant that the autonomous vehicles will only aid a driver, and that the driver will remain with the vehicle for the forseeable future.

Challenges

Even with rapid technological advancement, there are challenges to the adoption of autonomous trucks.

The industry is highly visible to the public, and recent technological development has sprouted a wide-spread fear of automation. It is likely that any accidents related to self-driving vehicles will receive the utmost scrutiny in a very public forum. Further, truck drivers are faced with challenging, and sometimes even life-or-death, decisions as part of their daily activities. In the event of an accident, a driver sometimes must decide how to crash, and the results of these decisions may cause death to the others involved in the accident.

Imagine, for example, a situation where the driver must choose  to avoid a vehicle in the road, hit a pedestrian, or direct the truck off the road into a barrier. In each situation, someone will be hurt. If we rely on automation to make these decisions, we must program the right decision. As the computer system making the decision will be forced to make this decision with limited and imperfect information, even if the system is programmed “morally,” it will be forced to make imperfect life-and-death decisions.

Also to consider:

  • Will society be comfortable delegating these decisions to automation?
  • Who will purchase a vehicle that might choose to kill its passengers?
  • In these type of situations, who is liable? The programmers? The truck manufacturer? The trucking company?
  • If there is no individual responsible for the accident and there is no threat of imprisonment, only of fines, does this change the current traffic accident paradigm?

These questions must be confronted before the widespread adoption of autonomous vehicles.

The threat to drivers

If we accept that these challenges are resolved, it seems that the threat to truck drivers from autonomous vehicles is limited. The concept of completely driverless trucks is based on a drastic oversimplification of the trucker’s actual job. Over the road trucking has been rated toward the middle of the top 100 occupations for risk of being automated by the Brookings Institute.

Truck drivers do much more than just drive the truck, such as taking inventory, inspecting loads, manipulating loading docks, and placing orders. Many of these tasks are much more complicated than just conducting a truck on the interstate.

In the future, the truck driver will be reimagined as a logistics expert. A slogan from OTTO, the self-driving company responsible for the recent Budweiser beer run, sums up the current direction of the industry well: “We want to make it safe for the driver to sleep from exit to exit.”

The consensus amongst industry analysts is that the trucker will remain with the vehicle for the forseeable future. Even truck driver labor organizations such as ATBS are embracing autonomous vehicles as a productivity improvement in their industry.

Conclusion

Given the rapid growth of the industry, the current shortage of truck drivers and the demand for new drivers over the coming years, it seems like truck drivers should not be afraid of losing their jobs to automation in the short term. Likely, autonomous vehicles will be implemented gradually, and will serve to increase a truck driver’s productivity rather than replace the driver completely.

It is expected that over one-third of the trucks on the road in 2025 will be heavily automated, but complete autonomy is still in the distance future. Autonomous trucks may help to relieve the industry driver shortage, but they are unlikely to displace the millions of Americans that depend on driving truck for their livings.

Jacob Rossman is a manufacturing engineer at a major pharmaceutical company. His passions include futurism and technology. He lives in Rochester NH, with his wife Whitney, dog, cat and two pet rabbits.

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Women In Trucking’s Ellen Voie Paves the Way for Women Drivers and Managers

Women In Trucking’s Ellen Voie Paves the Way for Women Drivers and Managers

The founder and president of Women In Trucking discusses bringing gender diversity to transportation.

Ellen Voie is successfully breaking down barriers and changing the perception of the trucking industry. As founder and president of Women In Trucking (WIT), Voie and her team work to promote the organization’s mission “to encourage the employment of women in the trucking industry, promote their accomplishments, and minimize obstacles faced by women working in the industry.”

Voie has been named a Transportation Innovator Champion of Change by the White House, a Fleet Owner Dozen Outstanding Woman in Trucking, and a Supply & Demand Chain Executive Magazine Pro to Know 2016. Her blog was recently named one of the top three logistics and supply chain blogs in 2017 by Fronetics readers.

I spoke with Voie about her experiences in the transportation industry, as well as her hopes for WIT and the future of women truckers.

Early career

After a semester pursuing broadcast journalism, Voie unexpectedly moved back to her hometown in Wisconsin for family reasons and got a job drafting at a steel fabricating plant. The company soon asked if she had any interest in moving over to their new traffic department. Tempted by the offer that they’d also put her through school for traffic and transportation management, Voie gladly accepted.

Voie was responsible for bringing in all the raw steel and shipping out the finished product for three plants. But, as a young female traffic manager, she noticed that she was a bit of an anomaly. “I remember walking into the traffic fraternity meeting and realizing I was the only woman there,” she says.

While she proved herself extremely competent and capable, Voie still met some resistance. “I was 20 years old, hiring drivers that would tell me, ‘I’ve been working longer than you’ve been alive!’”

But to drivers who struggled with the idea that she would be their boss, Voie simply replied, “If you have a hard time taking instruction from a female, then don’t apply.”

Voie would move on from the plant to work as a freelance transportation consultant, executive director of Trucker Buddy International, and manager of recruiting and retention programs at Schneider National. Her industry knowledge and capability earned her great respect in the industry and beyond.

Women In Trucking is born

Voie’s role at Schneider involved helping the company attract and retain drivers. She was asked to focus on four groups: returning military, Hispanics, seniors, and women. “So I started doing research on what women look for in a carrier,” she recalls. “I began to realize that the trucking industry as a whole did not do a very good job of focusing on bringing more women in.”

At the time she was working on getting her pilot’s license and belonged to a group called Women In Aviation. Voie thought to herself, “Why is there not an organization for women in trucking?”

The idea for WIT was born.

After launching in 2007, Women In Trucking was well received. “Companies thought, ‘Yes we should get more women!’” Voie says. And as the driver shortage became more critical, carriers became even more enthusiastic about hiring women drivers. They began to realize that, generally, women take fewer risks and make really good drivers.

Removing obstacles

One of the pillars of the WIT mission is to minimize the obstacles women face in the industry. When asked about the biggest challenges, Voie is resolute: “The biggest obstacle is image. Women outside the industry just don’t think about driving a truck. We need to show them that it’s not the same old physically demanding job that it used to be.”

One of Voie’s strategies for changing the industry’s image is by educating young girls about trucking. WIT has partnered with Girl Scout groups across the country to develop a transportation patch, for example. And Voie says she’s close to getting a female truck driver doll on toy store shelves.

Equipment is another major obstacle facing women in the industry, so Voie works with truck cab designers on ergonomics and truck cab design. Whether it’s changing the slope of dash and the closeness of the steps or adding more safety equipment and other creature comforts, “they are very interested in learning what it is that women want in a truck,” explains Voie.

Truck stops are similarly invested in making their facilities more amenable to female drivers. “They are always asking: How are the showers? How is safety and security? How are you treated when you go in?” Voie notes.

Voie says that though the percentage of female drivers has held pretty steady (around 7%), increased awareness has helped the industry become more accepting of and accommodating to them through the years. That’s in large part thanks to Women In Trucking providing a voice and advocating for women in the industry.

Leaning in

Another shift Voie has noticed in recent years is that carriers have begun actively recruiting women employees. They’re also celebrating female drivers and executives through events and functions, and building retention programs specifically targeting their female employees. Voie points to one company that created a female driver liaison to handle all calls and concerns from women drivers. Steps like these are helping carriers to attract female talent and support existing employees in a very positive way.

Women within the industry, too, increasingly are supporting each other in their careers through networking events and mentoring relationships. Women In Trucking is helping to build these networks and provide mentoring opportunities. As a result, Voie has witnessed a growing number of women taking on leadership roles in the industry.

Voie also stresses the importance of relying on tools like social media to connect with each other. “The trucking community is very close, and social networking brings them even closer,” she says. “Physically they are away from home and their companies and are alone in a cab, and they really depend on social media to stay connected.”

Through mutual support and active engagement, women and WIT have changed the conversation about females in the trucking industry.

The future of Women In Trucking (and women in trucking)

Looking ahead, Voie is focused on growing WIT’s membership and attracting other verticals, like towing, warehousing, and manufacturing. “There are a lot of people in the industry who aren’t necessarily involved exclusively in trucking, and I’d like to be a resource for them as well,” she says.

She’s also working on developing a best-practices guide based on the successes of companies that have a high percentage of women at both the management and driver level. And she’s very excited about an upcoming partnership with Feeding America, in which carriers will donate delivery of a load to help relieve hunger.

As far as the future of women in trucking, Voie sees only more good things to come. And she offers this advice for women facing naysayers who doubt their abilities or experience: “You have to prove yourself. Don’t be a victim. Don’t denigrate yourself or feel that you can’t do it — because you can. When you prove yourself, you’ll love it.”

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Driverless Trucks Filling the Gap of the Driver Shortage

Driverless Trucks Filling the Gap of the Driver Shortage

The shortage of drivers paired with the continued growth of the trucking industry paves the way for driverless trucks.

This guest post comes to us from Rachel Everly, a writer for Cerasis, a top freight logistics company and truckload freight broker.

The trucking industry has been serving America for many decades, and even today it is the main method by which freight is transferred all over the country. Anyone who says the trucking industry is facing a decline or a reduced demand is way off the numbers. More large trucks are coming on U.S. roads, traveling more miles, and transporting more good than ever before.

We have seen more than 3% increases in the number of trucks, which translates to almost 11 million trucks. Also, trucks are still transporting 73% of almost all cargo weight moved in one year. With all these impressive numbers, surprisingly there is a shortage of drivers. That spells both trouble and opportunity for this industry.

Where is there a shortage of drivers?

The U.S trucking industry is facing a severe driver shortage. One estimate shows that around 48,000 drivers are required to move about 70% of freight.

To improve safety, in December 2015, the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA) announced that driver hours will be recorded via Electronic Logging Devices by 2017. This becomes mandatory by December 18, 2017.  This was introduced because the existing systems of time-logging are purposely made very complicated, thus not allowing one to check how many hours is a driver on the road.

This is being introduced to ensure that driver safety is not compromised, keeping fatigued drivers off the road. According to calculations, this will save 26 lives a year and prevent 562 injuries every year.  Not just this, the ELD will save companies the hassle of paperwork, eventually leading the trucking industry to save somewhere around $1 billion due to reduced paperwork and time-savings.

However, this means reduced hours per driver, thus increasing the need for more drivers. Small trucking companies will be hit the hardest, but overall the industry will be in a better position thanks to this rule. It is estimated that this new rule would cost the industry $1.8 billion, but cost savings from reduced accidents and paperwork amount in excess of $3 billion.

The way to driverless trucks

Humans are amazing creatures, but we are prone to human errors. Human errors account for the majority of the road accidents. Plus with the new rule in, companies will need more drivers, adding to costs. Uber has been actively working on getting driverless trucks on the roads, with a project already started in Singapore, and now has turned its eyes on the trucking industry.

Uber has recently acquired the start-up Otto. Otto has made great inroads into driverless trucks. Otto currently has 6 working self-driving trucks, with plans to expand to 15. This year Otto is continuously running tests; trucks are hauling random items from the company’s garage to test how the vehicles respond to hauling weight.

The company is confident that soon they will be moving all kinds of goods for shippers. They have already started forging relationships with big names in the trucking industry. The self-driving trucks have shown that they can easily operate on highways, maneuvering off the open interstate is still a work in progress.

The following infographic outlines some of the benefits of driverless trucks:

driverless trucks

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How to Leverage Social Media in Transportation and Logistics

How to Leverage Social Media in Transportation and Logistics

How to Leverage Social Media in Transportation and Logistics

Transportation and logistics is a field that is booming. The business is a money-maker and a cornerstone of day-to-day functioning. It’s one that has been present for centuries. We are well past the Age of Discovery, but transportation and logistics companies carry on the torch of moving products that people need and desire around the world. One might wonder if the sultriness of the Silk Road and the Spice Trade has lost its allure and sexiness, but that needn’t be the case. Social media has brought about a fantastic opportunity for transportation and logistics companies to share their successes, display their offerings, create community, and convert leads.

Where to Start

First, think about it. Many transportation and logistics companies think about social media and how to use it, but cite a lack of time as a reason they haven’t explored the various platforms. Thinking about how social media can work for your logistics or transportation company is the first stop towards progress.

Second, learn about it. Understanding individual usage of social media versus B2B usage of social media is important. Do your consumers use LinkedIn, Facebook, Twitter? Where are your competitors finding success, and what platforms are they missing? Once you figure these things out the impulse will be to get started. Post away! Tweet away! Blog away! However, creating a Facebook page or a Twitter account will not draw in your community of employees or existing clients, and will not attract potential customers or clients. Having an account is great thing, but it’s not the most important thing. Knowing how to express your brand, what content to curate and create, and how frequently to share content is critical to social media success.

Learning is a process and takes time. Set up also takes time. Hiring an outside agency to do this work can both save you time, and will ultimately reap ROI. Marketing strategy companies have been doing this work already, and understand how to highlight your company. They know the market, and once they get to know you a bit better, you can work together to figure out how to express your brand through the platform of social media.

What to Highlight

Once you figure out who to focus on and how to reach that community, creating and curating your unique content is key. What is most informative and helpful to your clients? What will feel meaningful to them? What will catch and hold their attention? How do you want people to perceive you, your employees, and your products/services? Some studies have shown that conversion rates from social media can be 100% more effective than from outbound marketing, so getting this right could greatly benefit your company.

The joy of social media is its speed and its ability to humanize a company. A company’s Twitter feed is not like its white papers. Social media is known for personalizing things, so let people know the more human side of your business. Who are the drivers? Who are the employees? What are the success stories? Celebrate your community, partners, and clients. This is a place to engage with other businesses – to educate them and learn from them.

One perfect example of a logistics company that thrives in this arena is UPS. The logistics company has found success with unique, fun, interesting, frequent posts, tweets, and blogs. They also highlight their “heroes” by telling stories, often through video, of their heroic drivers who have been known to save lives. They show the human side of delivery. They connect. And when it comes to social media, it’s all about connection.

Two other examples of companies that excel in this area are Sourcemap and Transfix.  Both companies have leveraged social media as a platform for growth.  Sourcemap’s founder and CEO Leonardo Bonanni credits social media for the success for his business: “Sourcemap wouldn’t be here without social media.”  For Transfix, social media and digital technologies enables the company to make the trucking industry more efficient and user-friendly.


Fronetics Strategic Advisors is a leading management consulting firm. Our firm works with companies to identify and execute strategies for growth and value creation.

When it comes to marketing we work with our clients to create and execute strategies that drive success and elevate their brand position within the industry.  Unlike other firms, we align marketing programs with business objectives and, through a data driven approach, are able to deliver results with a targeted ROI. Our team is comprised of strategists, marketing professionals, writers, designers, and experts in social media.  Together we leverage our experience to increase brand awareness, position our clients as thought leaders, drive meaningful engagement with prospects and customers, and help businesses grow.

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Transfix and the Uberfication of Trucking

Transfix and the Uberfication of Trucking

uberfication of trucking

Transfix is poised to disrupt and transform the trucking industry.

Uber, the on-demand driver for hire mobile service, has come to stand for disruption.  The company has not only transformed the taxi industry, it has changed everything.  Uber, Aaron Levie notes, is a “lesson in building for how the world *should* work instead of optimizing for how the world *does* work.” NY-based start-up Transfix is doing just this.  With the launch of the company’s new app, Transfix is poised to disrupt the trucking industry.

The trucking industry is huge.  Valued at $800 billion, the industry moves the majority (67%) of freight tonnage in the US.  To move this volume of freight, more than 3 million trucks log close to 100 billion miles annually.  It is, therefore, not surprising that “truck driver” is the most common job across the US.  What is surprising is that the industry is riddled with inefficiencies.  One of the greatest inefficiencies has to do with needless miles. Drew McElroy, co-founder of Transfix, estimates that U.S. commercial trucks drive 19 billion needless miles each year.  That’s a lot of needless miles.

Together, the industry’s inefficiencies have a significant impact not just on the bottom line, but also on the cost of goods, the environment, our country’s infrastructure, traffic, and on the truck drivers themselves.

the uberfication of trucking TransfixTransfix takes the industry’s inefficiencies head on.  Transfix is a digital on-demand freight marketplace. It provides industry-leading mobile technologies and location-based jobs offers for independent over-the-road truck drivers, as well as cloud-based management platforms for small carriers and shippers.

Transfix’s app integrates with the company’s digital marketplace and is driver-centric.  The app gives drivers the ability to manage loads, map their itinerary, and manage payments.  The app also provides truck drivers with trip planning essentials including the location of showers, ATMs, weigh stations, fuel prices, and weather.

The app is available for iOS and Android.

Barnes and Noble is one of Transfix’s early adopters.  According to McElroy, Barnes and Noble has realized improvements in their processes and has seen their deadhead runs (times driving without cargo) cut by at least 50%.

Transfix co-founders Drew McElroy and Jonathan Salama have identified how the trucking industry should work and have provided industry stakeholders with the tools to make it happen.  Transfix is poised to disrupt and transform the trucking industry.  With Transfix, we are witnessing the Uberfication of trucking.