Why Supply Chain and Logistics Businesses Need Content Marketing

Why Supply Chain and Logistics Businesses Need Content Marketing

Supply chain and logistics businesses need to be about more than themselves, and content marketing can help them get there.

While conventional wisdom tells us that content marketing is useful and important for any business, there are still some in the supply chain and logistics industries that remain unconvinced. It’s an understandable conundrum: Content marketing requires significant time, labor, and resources, and it can take quite some time to start reaping benefits.

The bottom line is that studies have shown that of companies with a documented content marketing strategy, 86% find their efforts to be successful in generating new leads, creating lasting relationships with customers, and increased ROI.

How can content marketing make my business better?

Consider this: Content marketing helps a company become more than just another business to customers — it can become a valuable resource for everything related to their products and services.

A good content marketing strategy is about understanding the questions and concerns that are particular to your customer base, and offering quality information and analysis that answers those needs. In the words of River Pools & Spas co-owner Marcus Sheridan, “The moment we stopped saying, ‘We’re pool builders,’ and started saying, ‘We are the best teachers in the world about Fiberglass pools and we just happen to install them as well,’…that was one of the most prosperous days of our lives.”

It’s worth noting that Sheridan was discussing his company’s turnaround from near bankruptcy to becoming a global leader in its field. He attributes this success to switching his company’s mission from selling its product to educating potential buyers — namely, content marketing.

Your business is more than its product.

Recognizing that your business has more to offer than its primary product or service is at the core of what content marketing is all about. Kirk Cheyfitz, CEO of Story Worldwide, puts it this way: “Like a decent human being, brands need to be about more than themselves.”

Start thinking about your business this way. You have a team of people with a tremendous aggregate of experience, expertise, and perspectives. That means that you can offer your audience far more than simply your primary product or service: You can offer them knowledge. Your audience is, in turn, far more likely to become buyers as you provide value — which builds trust and cultivates lasting, fruitful relationships.

What can I do to implement an effective content marketing strategy?

If you’re just jumping on the content marketing bandwagon, it’s an exciting time for your business. You might want to check out our Twelve-Step Guide to a Content Marketing Strategy and other resources to help you through the process.

A visual content audit is a solid first step. The main thing to keep in mind is that you have valuable resources at your disposal that you can offer your audience of potential buyers — start sharing!

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Fronetics Named One of the Top 75 Supply Chain Blogs & Websites For Supply Chain Professionals

Fronetics Named One of the Top 75 Supply Chain Blogs & Websites For Supply Chain Professionals

Blog aggregation site Feedspot included Fronetics’ blog on its list of the best content for the supply chain.

Fronetics is honored to learn that our blog has been included on Feedspot’s list of the top 75 supply chain blogs and websites for supply chain professionals. The blog aggregation website has indexed thousands of supply chain blogs and pulled out the most popular using search and social metrics.

Feedspot explains its methodology. “These blogs are ranked based on following criteria:

  • “Google reputation and Google search ranking
  • “Influence and popularity on Facebook, Twitter and other social media sites
  • “Quality and consistency of posts.
  • “Feedspot’s editorial team and expert review.”

We are in excellent company on this list. And we love seeing friends and frequent content collaborators like Argentus and SCM Talent Group among the best of the best as well. These are the places where we turn for supply chain thought leadership, and are humbled to be included.

Fronetics strives to be a leading industry resource for information about digital and content marketing, so it is very exciting to be recognized in this way. Thank you to Feedspot, our contributors, and all of our readers who turn to Fronetics for the latest information about content marketing, social media, and more news and happenings in the supply chain industry.

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5 Reasons Supply Chain and Logistics Businesses Need to Use Content Marketing

5 Reasons Supply Chain and Logistics Businesses Need to Use Content Marketing

There’s never been a better time for supply chain and logistics businesses to implement a content marketing strategy — except for maybe yesterday.

Content marketing is a form of inbound marketing in which vendors publish digital content to attract customers who are searching for products and services like theirs. If done right, it is highly effective in growing brand awareness, generating and converting leads, and driving sales and repeat business.

Think content marketing isn’t for supply chain and logistics businesses? Guess again. Here are five reasons why companies in these industries should use content marketing.

5 reasons to use content marketing

1. Buyers use content to make purchasing decisions.

The B2B buying landscape has shifted dramatically in the last 10 years. Buyers no longer rely on sales reps to make purchasing decisions; they turn to the internet. Companies must shift to accommodate buyers at various levels of self-sufficiency in the purchasing process.

The reality is that 94% of B2B buyers use online research. That means they’re judging whether or not to buy from your business based on the kind of digital content you publish (or do not publish, as the case may be). Consider these stats:

  • 95% of B2B buyers are willing to consider vendor-related content as trustworthy.
  • 51% more B2B buyers rely on content to make purchasing decisions than they did last year.
  • 47% of B2B buyers consume 3 to 5 pieces of content before engaging with a sales person.

 2. Control the conversation in your favor.

Customers go online to discuss their buying experiences — both positive and negative. If a potential buyer googles your business’ name, what will they find?

Content marketing puts you in the driver’s seat of reputation control. If you publish thought-provoking blog posts about industry trends, you can earn a reputation as a thought leader in the space. If you curate the latest articles about relevant happenings, people will begin to view your social media accounts as a resource for industry news. Be professional, quirky, clever, ahead of your time, youthful, wise, funny, off-color — whatever your brand is, you can set that reputation by what you publish online.

3.  Present yourself as a solution.

When prospects go online they are looking for information and for answers. Position yourself as an expert who fully understands their problems and how to solve them by publishing content that anticipates their pain points. Quickly and fully respond to customer queries on social media. Use content marketing as an opportunity to be the solution prospects are looking for, right when they need it most.

4. Content marketing is more effective than traditional marketing.

Companies in the supply chain and logistics space have a lot to gain by modernizing their marketing tactics. We see this every day with our clients. With the evolving B2B buying landscape, ads in industry publications no longer cut it as a “marketing strategy.”

Take two examples under consideration. How about TotalTrax, a warehousing technology company that grew new business by 30% with content marketing? Or 3PL Cerasis, who gained 98 customers from its content marketing efforts? Content marketing works, and that’s been proven time and again with logistics and supply chain businesses.

5. Your competitors are doing it.

Content marketing is already a widespread practice within the supply chain and logistics industries. If you’re not producing content to attract prospects and retain customers, you’re missing out.

This year, 75% of marketers are increasing their investments in content marketing. Why? Because it works. Successful content marketers experience drastically more site growth than their competitors. In fact, content marketing leaders experience 7.8 times more site traffic than their competitors.

In sum, content = customers. If you’re not using content marketing as part of your marketing program, you’re going to get left behind, if you’re not already.

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Infographic: Content Marketing Facts for the Supply Chain

Infographic: Content Marketing Facts for the Supply Chain

Companies in the logistics and supply chain industries should take a look at this content marketing infographic.

Content marketing is a form of inbound marketing in which vendors publish digital content to attract customers who are searching for products and services like theirs. If done right, it is highly effective in growing brand awareness, generating and converting leads, and driving sales and repeat business.

If your organization is exclusively using traditional outbound marketing techniques, like advertisements in print publications, you’re missing out on growth opportunities. We rounded up some of the most telling facts about the role of content marketing in today’s B2B purchasing environment for you to consider.

Here are 12 facts about content marketing that your business should keep in mind.

content marketing strategy infographic