Keychain Logistics makes bold promises to the freight transportation industry.  Can they deliver?

Keychain Logistics makes bold promises to the freight transportation industry. Can they deliver?

keychain logistics

Keychain Logistics has made two bold promises.  The company has promised truckers that they will never drive empty again and has promised shippers that Keychain will improve their bottom line.

Can the company deliver on these promises?

Who is Keychain Logistics?

Keychain is a leading transportation provider enabling businesses to directly engage carriers, track shipments, and monitor its logistics needs online.

According to Bryan Beshore, the company’s founder, Keychain grew out of the idea that a technology driven marketplace could operate with significantly lower overhead than a manual, human powered brokerage:

“My initial contact with the industry was in 2000.  I have researched, analyzed, and thought about the industry ever since.  Keychain is a product in understanding the fundamental efficiency problems the third party logistics industry has faced for a long time.”

Beshore goes on to point out that while building a technology company is tough, building Keychain was easier than anticipated:

“With Keychain it was a natural process and easier than I had imagined. I believe the reason for this is twofold: the challenges this industry faces are huge, and the solutions we are building to meet those problems are really fun to solve. Because our work directly affects the wallets of our users (increased pay for drivers, better rates for shippers), we are effectively helping people create better lifestyles for themselves and their families, and that’s really rewarding.”

The company was slated to be built in 2007; however, the timing was not right given the low proliferation of internet-connected mobile devices (500 million).    Beshore waited.  In 2012 he decided to move forward with the launch of the company (the number of internet connected devices reached 8.7 billion in 2012).

How does it work?

One can draw a parallel between Keychain and Uber – the company removes the broker and connects truckers directly with shippers therefore enabling truckers to focus on driving and shippers to focus on selling products.

Keychain is a marketplace for truckers to book commercial shipments directly with shippers. The company’s technology matches owner operator drivers (and small fleets) with shippers who rely on Keychain Logistics to find the ideal carrier for their freight.

The core of the company’s platform is their network of ten-of-thousands of carriers throughout the US who are connected 24/7/365 via Keychain’s iOS, Android, and Windows phone apps.   Keychain can instantly communicate load opportunities to independent owner-operators, 97 percent of whom operate in fleets of 20 trucks or less, and small carrier fleets.

Too good to be true?

One of the biggest challenges the company has faced is that it is perceived as being “too good to be true.”  Beshore:

“The transportation industry is traditional and technologically far behind.  Because of this, the inherent challenge to sharing our offering is overcoming the “too good to be true” bias. While many of our potential customers have wanted a product like ours for a while, they either don’t know how to articulate it in a Google search or are skeptical that tech companies like Keychain are committed to solving their problems.”

Solving immediate need

Keychain has been working to overcome the perception of being too good to be true.  It has been talking to current users, and has honed in on developing a solid marketing message.  The message – we can solve your immediate need.

Not expressing the full-vision up front has been a challenge when Keychain reaches out to companies with whom they have little or no relationship; however, they have found that solving an immediate need is what gets companies excited.

What immediate need(s) can the company address?  According to Beshore:  “For shippers, this is getting them access to trucks, sometimes within just minutes of our first contact. For drivers, this means getting them a paying load when they’re stuck at a rest stop, are far from home, or simply need a line-haul out.”

Leveraging social media to grow the company

The company has found that one of the best ways to use social media is for listening.  Rather than spend time and money putting together and distributing sales literature, the company searches for relevant industry hashtags (i.e.: #trucking) to see what people are talking about, and more importantly what they care about. By using social media this way, Keychain is an audience to users instead of the other way around.  This has enabled the company to shape their offering with a solid understanding of what people want from a transportation provider.

“From phone calls to interviews, crowdfunded campaign partnerships, and beyond, social media has certainly helped us grow our business,” says Beshore.

Can they deliver?

Can Keychain deliver on their bold promises?  Their customers believe so.  Here is what three customers say about the company:

“With Keychain I no longer have to waste hours on logistics.  Their platform makes it easy to quickly enter shipment details and receive the most competitive rates available.” Marc DeVidts, Double Robotics

“Keychain gives us instant access to thousands of reliable carriers nationwide. It’s the most efficient and cost effective tool we’ve found.”  Nathan Brown, Reclaimed American Hardwood

“Within minutes I can enter my shipment details and Keychain handles the rest. Annoying phone calls and exorbitant broker fees are over.” Ad Sachan, Treeline Woodworks.

Keychain Logistics makes bold promises to the freight transportation industry.  Can they deliver?

Keychain Logistics makes bold promises to the freight transportation industry. Can they deliver?

keychain logistics

Keychain Logistics has made two bold promises.  The company has promised truckers that they will never drive empty again and has promised shippers that Keychain will improve their bottom line.

Can the company deliver on these promises?

Who is Keychain Logistics?

Keychain is a leading transportation provider enabling businesses to directly engage carriers, track shipments, and monitor its logistics needs online.

According to Bryan Beshore, the company’s founder, Keychain grew out of the idea that a technology driven marketplace could operate with significantly lower overhead than a manual, human powered brokerage:

“My initial contact with the industry was in 2000.  I have researched, analyzed, and thought about the industry ever since.  Keychain is a product in understanding the fundamental efficiency problems the third party logistics industry has faced for a long time.”

Beshore goes on to point out that while building a technology company is tough, building Keychain was easier than anticipated:

“With Keychain it was a natural process and easier than I had imagined. I believe the reason for this is twofold: the challenges this industry faces are huge, and the solutions we are building to meet those problems are really fun to solve. Because our work directly affects the wallets of our users (increased pay for drivers, better rates for shippers), we are effectively helping people create better lifestyles for themselves and their families, and that’s really rewarding.”

The company was slated to be built in 2007; however, the timing was not right given the low proliferation of internet-connected mobile devices (500 million).    Beshore waited.  In 2012 he decided to move forward with the launch of the company (the number of internet connected devices reached 8.7 billion in 2012).

How does it work?

One can draw a parallel between Keychain and Uber – the company removes the broker and connects truckers directly with shippers therefore enabling truckers to focus on driving and shippers to focus on selling products.

Keychain is a marketplace for truckers to book commercial shipments directly with shippers. The company’s technology matches owner operator drivers (and small fleets) with shippers who rely on Keychain Logistics to find the ideal carrier for their freight.

The core of the company’s platform is their network of ten-of-thousands of carriers throughout the US who are connected 24/7/365 via Keychain’s iOS, Android, and Windows phone apps.   Keychain can instantly communicate load opportunities to independent owner-operators, 97 percent of whom operate in fleets of 20 trucks or less, and small carrier fleets.

Too good to be true?

One of the biggest challenges the company has faced is that it is perceived as being “too good to be true.”  Beshore:

“The transportation industry is traditional and technologically far behind.  Because of this, the inherent challenge to sharing our offering is overcoming the “too good to be true” bias. While many of our potential customers have wanted a product like ours for a while, they either don’t know how to articulate it in a Google search or are skeptical that tech companies like Keychain are committed to solving their problems.”

Solving immediate need

Keychain has been working to overcome the perception of being too good to be true.  It has been talking to current users, and has honed in on developing a solid marketing message.  The message – we can solve your immediate need.

Not expressing the full-vision up front has been a challenge when Keychain reaches out to companies with whom they have little or no relationship; however, they have found that solving an immediate need is what gets companies excited.

What immediate need(s) can the company address?  According to Beshore:  “For shippers, this is getting them access to trucks, sometimes within just minutes of our first contact. For drivers, this means getting them a paying load when they’re stuck at a rest stop, are far from home, or simply need a line-haul out.”

Leveraging social media to grow the company

The company has found that one of the best ways to use social media is for listening.  Rather than spend time and money putting together and distributing sales literature, the company searches for relevant industry hashtags (i.e.: #trucking) to see what people are talking about, and more importantly what they care about. By using social media this way, Keychain is an audience to users instead of the other way around.  This has enabled the company to shape their offering with a solid understanding of what people want from a transportation provider.

“From phone calls to interviews, crowdfunded campaign partnerships, and beyond, social media has certainly helped us grow our business,” says Beshore.

Can they deliver?

Can Keychain deliver on their bold promises?  Their customers believe so.  Here is what three customers say about the company:

“With Keychain I no longer have to waste hours on logistics.  Their platform makes it easy to quickly enter shipment details and receive the most competitive rates available.” Marc DeVidts, Double Robotics

“Keychain gives us instant access to thousands of reliable carriers nationwide. It’s the most efficient and cost effective tool we’ve found.”  Nathan Brown, Reclaimed American Hardwood

“Within minutes I can enter my shipment details and Keychain handles the rest. Annoying phone calls and exorbitant broker fees are over.” Ad Sachan, Treeline Woodworks.

Post and pray is not a good talent acquisition strategy

Post and pray is not a good talent acquisition strategy

don't post and pray

Source: www.social-hire.com

Great talent is out there.  The question is – where?  With more than 73 percent of online adults and 89 percent of job seekers using social networking sites the answer is clear – online.

Many companies employ a strategy of “post and pray.”  That is, they post the job on their website and then they sit back and wait for the applications to pour in.  If you want to attract top talent, you need to move away from post and pray and instead use an active talent acquisition strategy.

Here are the components of an active strategy– one that will enable your company to attract and land top talent.

Post

In addition to posting the job description on your company’s website, post it on industry job boards and on LinkedIn.

Share

LinkedIn, Twitter, and Facebook are great places to share that your company has an opening and is looking for great talent.  When using social media to share the job posting remember that, for example, the lifespan of a Tweet is about 18 minutes.  Given this, it is necessary to share the job opening more than once so that it doesn’t get lost in the chatter.

Explore

Go out and look for talent.  Look to the LinkedIn groups to which you belong. Are there individuals who, given their contributions to the group, seem like they would be a good fit for the position?  If so, reach out to them and let them know they caught your attention.  Share the position with them, and go from there.

Similarly, look to Twitter and to blogs.  When looking at blogs to identify a potential candidate, look not only at the author, but also at people mentioned within a blog post.

Network

Use your network and your employee’s networks to share the position and to identify potential candidates.

The next time you have a job opening, try an active strategy.  You’ll be amazed – an active approach to talent acquisition will yield a stronger pool of candidates.

Post and pray is not a good talent acquisition strategy

Post and pray is not a good talent acquisition strategy

don't post and pray

Source: www.social-hire.com

Great talent is out there.  The question is – where?  With more than 73 percent of online adults and 89 percent of job seekers using social networking sites the answer is clear – online.

Many companies employ a strategy of “post and pray.”  That is, they post the job on their website and then they sit back and wait for the applications to pour in.  If you want to attract top talent, you need to move away from post and pray and instead use an active talent acquisition strategy.

Here are the components of an active strategy– one that will enable your company to attract and land top talent.

Post

In addition to posting the job description on your company’s website, post it on industry job boards and on LinkedIn.

Share

LinkedIn, Twitter, and Facebook are great places to share that your company has an opening and is looking for great talent.  When using social media to share the job posting remember that, for example, the lifespan of a Tweet is about 18 minutes.  Given this, it is necessary to share the job opening more than once so that it doesn’t get lost in the chatter.

Explore

Go out and look for talent.  Look to the LinkedIn groups to which you belong. Are there individuals who, given their contributions to the group, seem like they would be a good fit for the position?  If so, reach out to them and let them know they caught your attention.  Share the position with them, and go from there.

Similarly, look to Twitter and to blogs.  When looking at blogs to identify a potential candidate, look not only at the author, but also at people mentioned within a blog post.

Network

Use your network and your employee’s networks to share the position and to identify potential candidates.

The next time you have a job opening, try an active strategy.  You’ll be amazed – an active approach to talent acquisition will yield a stronger pool of candidates.

How Twitter changes the game of trucking

How Twitter changes the game of trucking

Many companies within the logistics and supply chain industries are stuck on the social media starting line.  The reason – “they can’t get past the word ‘social’ and the perception it creates.”  The reality is that social media is a tool that can be utilized to create value and grow your business. 

This is the second in a series of articles that provides examples of companies within the logistics and supply chain industries who have moved beyond the social media starting line and have realized the business value of participating in social media.

trucking and Twitter

Long-haul truck drivers are more likely to be overweight or obese than the general public (86% v. 65%). Additionally, truck drivers are more likely to smoke, have high blood pressure, and suffer from sleep apnea than the general public.  The poor health of long-haul truckers is largely due to their lifestyle.  Long-haul trucking is a sedentary lifestyle.  It is also a lifestyle which makes it challenging to access gyms and healthy foods.

The cost of poor health is enormous – for truckers and for their employers.  The estimated annual health care costs of obesity-related illness are $190.2 billion, or nearly 21 percent of annual medical spending in the United States.  Looking specifically at the trucking industry – a study published in the Journal of Occupational and Environmental Medicine found that obese truckers had an annual average total health care cost of $1,944, compared with $1,755 for overweight truckers and $1,131 for normal-weight drivers.  A sleep apnea screening and treatment program conducted by Schneider National identified 350 drivers who required treatment.  Treating these drivers not only improved their health, but it also improved the company’s bottom line – over a one year period, Schneider National saved $530 per month per driver in insurance costs and saw a 71 percent reduction in accidents involving those drivers during the same period.

An article in Today’s Trucking shares the story of Jason Janneta a 42 year old trucker who had been driving for 20 years and was a poster boy for the statistics – overweight and unhealthy.  Fed up, he decided to make a lifestyle change.  Within six months of embracing a healthier lifestyle he had lost 80 pounds.  During this period he had also taken to Twitter to share his experience and to motivate other truckers to adopt a healthier lifestyle, lose weight, and improve their health.

Tweeting as @urbanhauler with #fittrucker, Jannetta captured the attention of other truckers (he quickly grew his followers to more than 1,500) and the attention of Jared Martin, the President of Speedy Transport.

Martin recognized the value of Jannetta’s efforts and of #fittrucker – healthier individuals, a healthier bottom line, and opportunity to attract new drivers.

According to Martin:

“I really enjoyed a lot of his posts and what he was trying to do for the industry, so we brought him in for a meeting.”

The two discussed the role of health and fitness on the future of the transportation industry. The next day, Martin offered Jannetta a job at Speedy Transport – Driver Trainer and Wellness Advisor.  Martin accepted the position and now tweets for @speedywellness where he brings “#trucking and #fitness/#wellness together.”

Speedy Transport is one company which has recognized social media as a business tool and has moved far beyond the social media starting line.  The Twitter profile of @speedywellness rightly points out “we #ChangeTheGame of #Trucking.”