Improve your marketing ROI through inbound marketing

Improve your marketing ROI through inbound marketing

inbound marketing

Inbound marketing costs less than outbound marketing. And it works.

The internet has empowered customers.  It has provided customers with new methods for finding and researching companies.  It has also provided customers with new methods for finding, researching, and buying products.

The internet has changed marketing from a one way street to a two way street.

Customers no longer rely solely on TV/newspaper/magazine ads, billboards, direct mail, email, banner ads, and other traditional outbound marketing channels to learn about new products. These methods are now viewed as too intrusive, especially among younger consumers who regularly tune out the tactics.

Customers want to find YOU (not the other way around)

A study conducted by the Corporate Executive Board’s (CEB) Marketing Leadership Council found that the average customer progresses nearly 60 percent of the way through the purchase decision-making process before engaging with a sales rep.  How are they able to do this?  By going online.  Customers are using websites, blogs, and social media.

study by Pardot found that 72 percent of B2B buyers begin their research with Google.  Other starting points for research: personal networks (15.58%), Yahoo (5.53%), Bing (2.76%), LinkedIn (2.51%) and social networks (2.01%).

What is inbound marketing?

Inbound marketing focuses on consumers finding you.

Inbound marketing meets your customers and prospects where they are, with the information for which they are looking, and at the right moment.  Inbound marketing provides value, builds trust and authority, which ultimately result in increased leads and higher conversion rates.

The components of inbound marketing are pretty simple: Create and distribute fresh, relevant, targeted content specifically designed to reach a target audience.

Strategies include:

  • Social media marketing
  • Blogging and content marketing
  • Podcasts
  • White papers
  • ebooks
  • Infographics
  • Search engine optimization (SEO)
  • Case studies

What is outbound marketing?

In contrast, outbound marketing focuses on paying to broadcast your message to find consumers who will listen to you.

Outbound marketing is a value-driven numbers game.  The more banner ads, print ads, and direct mailings you pay for, the more people see your product, and the more sales you’ll make.  However, it is costly.  Outbound marketing costs 38% more than inbound marketing.  The average cost per lead using outbound marketing is $373.  The average cost per lead using inbound marketing is $143.

Outbound marketing strategies include:

  • Print ads
  • TV ads
  • Banner ads
  • Telemarketing
  • Cold calling
  • Press releases
  • Trade shows
  • Email marketing
  • Direct mail

Inbound marketing makes sense

Inbound marketing just makes sense.  It is a proven methodology and it costs less.  Isn’t it time to meet your customers where they are?  Get online.  Create content. Distribute content. Engage with customers. Optimize your website.

Fronetics Strategic Advisors is a management consulting firm focused on strategy and inbound marketing.  When it comes to inbound marketing we take a different approach than other firms.  This is because of our business experience and background.  We know ROI is important, so our approach is data driven and produces results.

We understand that developing and implementing an inbound marketing strategy can seem daunting.  We are here to help.  We are happy to take a few minutes and look at your current strategy and give you ideas on how to start, or suggestions on what you can do to make your current strategy more successful.  We are also happy to talk with you about what we can do.

We’d love to talk with you about how you can grow your business through inbound marketing.






Improve your marketing ROI through inbound marketing

Improve your marketing ROI through inbound marketing

inbound marketing

Inbound marketing costs less than outbound marketing. And it works.

The internet has empowered customers.  It has provided customers with new methods for finding and researching companies.  It has also provided customers with new methods for finding, researching, and buying products.

The internet has changed marketing from a one way street to a two way street.

Customers no longer rely solely on TV/newspaper/magazine ads, billboards, direct mail, email, banner ads, and other traditional outbound marketing channels to learn about new products. These methods are now viewed as too intrusive, especially among younger consumers who regularly tune out the tactics.

Customers want to find YOU (not the other way around)

A study conducted by the Corporate Executive Board’s (CEB) Marketing Leadership Council found that the average customer progresses nearly 60 percent of the way through the purchase decision-making process before engaging with a sales rep.  How are they able to do this?  By going online.  Customers are using websites, blogs, and social media.

study by Pardot found that 72 percent of B2B buyers begin their research with Google.  Other starting points for research: personal networks (15.58%), Yahoo (5.53%), Bing (2.76%), LinkedIn (2.51%) and social networks (2.01%).

What is inbound marketing?

Inbound marketing focuses on consumers finding you.

Inbound marketing meets your customers and prospects where they are, with the information for which they are looking, and at the right moment.  Inbound marketing provides value, builds trust and authority, which ultimately result in increased leads and higher conversion rates.

The components of inbound marketing are pretty simple: Create and distribute fresh, relevant, targeted content specifically designed to reach a target audience.

Strategies include:

  • Social media marketing
  • Blogging and content marketing
  • Podcasts
  • White papers
  • ebooks
  • Infographics
  • Search engine optimization (SEO)
  • Case studies

What is outbound marketing?

In contrast, outbound marketing focuses on paying to broadcast your message to find consumers who will listen to you.

Outbound marketing is a value-driven numbers game.  The more banner ads, print ads, and direct mailings you pay for, the more people see your product, and the more sales you’ll make.  However, it is costly.  Outbound marketing costs 38% more than inbound marketing.  The average cost per lead using outbound marketing is $373.  The average cost per lead using inbound marketing is $143.

Outbound marketing strategies include:

  • Print ads
  • TV ads
  • Banner ads
  • Telemarketing
  • Cold calling
  • Press releases
  • Trade shows
  • Email marketing
  • Direct mail

Inbound marketing makes sense

Inbound marketing just makes sense.  It is a proven methodology and it costs less.  Isn’t it time to meet your customers where they are?  Get online.  Create content. Distribute content. Engage with customers. Optimize your website.

Fronetics Strategic Advisors is a management consulting firm focused on strategy and inbound marketing.  When it comes to inbound marketing we take a different approach than other firms.  This is because of our business experience and background.  We know ROI is important, so our approach is data driven and produces results.

We understand that developing and implementing an inbound marketing strategy can seem daunting.  We are here to help.  We are happy to take a few minutes and look at your current strategy and give you ideas on how to start, or suggestions on what you can do to make your current strategy more successful.  We are also happy to talk with you about what we can do.

We’d love to talk with you about how you can grow your business through inbound marketing.






How a 3PL was able to grow their revenue by more than 14%

How a 3PL was able to grow their revenue by more than 14%

Fronetics Cerasis inbound marketing case study

Founded in 1997, Cerasis is a top North American third party logistics company offering logistics solutions with a strong focus on LTL freight management.  For 15 years the company utilized traditional marketing strategies – placing ads in glossy industry publications (print) and relying heavily on referrals.  This strategy was effective.  The company acquired new customers, retained current customer, and realized positive growth.  However, Cerasis was not attracting larger and more sophisticated shippers, and brand awareness was low.  Moreover, Cerasis was not perceived as a leader within the industry.  The company recognized that in order to catch the attention of their preferred customers, increase brand awareness, and be perceived as a leader within the industry they needed to make substantial changes to their marketing strategy.  To overcome these challenges Cerasis decided to shift from their traditional approach to an inbound marketing strategy.

Strategy matters

Understanding that strategy is critical to success, Cerasis took the time to put a strategy in place.  Taking a research-based approach to strategy development, Cerasis studied internal company data, trends, and metrics and conducted market research.  Using this information Cerasis determined the type of messaging it wanted to share, identified their target audience (buyer persona), and identified the platforms it felt would be the most effective.

Adam Robinson, Director of Marketing at Cerasis, notes that the company took a measured approach:

“Once we had a strategy in place we needed to execute it.  We started simply – we posted one piece of content each day.”

Revenue matters

Cerasis’ strategy paid off.  Within 25 months Cerasis realized a 14% increase in revenue.  This increase was directly attributable to inbound marketing.  In addition this stream of revenue, the company’s sales team was able to generate revenue totaling $20 million during this period – more than double the previous two years combined.  This can also be linked to the company’s inbound marketing efforts as they increased the company’s brand awareness and positioned Cerasis as a leader within the industry.

To learn more about Cerasis’s approach to inbound marketing and the results realized, download the case study: 3PL Cerasis acquires 98 new customers through inbound marketing.

How a 3PL was able to grow their revenue by more than 14%

How a 3PL was able to grow their revenue by more than 14%

Fronetics Cerasis inbound marketing case study

Founded in 1997, Cerasis is a top North American third party logistics company offering logistics solutions with a strong focus on LTL freight management.  For 15 years the company utilized traditional marketing strategies – placing ads in glossy industry publications (print) and relying heavily on referrals.  This strategy was effective.  The company acquired new customers, retained current customer, and realized positive growth.  However, Cerasis was not attracting larger and more sophisticated shippers, and brand awareness was low.  Moreover, Cerasis was not perceived as a leader within the industry.  The company recognized that in order to catch the attention of their preferred customers, increase brand awareness, and be perceived as a leader within the industry they needed to make substantial changes to their marketing strategy.  To overcome these challenges Cerasis decided to shift from their traditional approach to an inbound marketing strategy.

Strategy matters

Understanding that strategy is critical to success, Cerasis took the time to put a strategy in place.  Taking a research-based approach to strategy development, Cerasis studied internal company data, trends, and metrics and conducted market research.  Using this information Cerasis determined the type of messaging it wanted to share, identified their target audience (buyer persona), and identified the platforms it felt would be the most effective.

Adam Robinson, Director of Marketing at Cerasis, notes that the company took a measured approach:

“Once we had a strategy in place we needed to execute it.  We started simply – we posted one piece of content each day.”

Revenue matters

Cerasis’ strategy paid off.  Within 25 months Cerasis realized a 14% increase in revenue.  This increase was directly attributable to inbound marketing.  In addition this stream of revenue, the company’s sales team was able to generate revenue totaling $20 million during this period – more than double the previous two years combined.  This can also be linked to the company’s inbound marketing efforts as they increased the company’s brand awareness and positioned Cerasis as a leader within the industry.

To learn more about Cerasis’s approach to inbound marketing and the results realized, download the case study: 3PL Cerasis acquires 98 new customers through inbound marketing.

Why conversion rates matter and why they don’t

Why conversion rates matter and why they don’t

Metrics matter.  Metrics allow you to measure success, drive strategy, and demonstrate the ROI of your marketing efforts.  Conversions are one of the most important metrics to monitor.

Why conversion rates matter

What is a conversion?  A conversion means action.  It means that someone took some action that entered them into your funnel or moved them further down your funnel.  Examples of conversions are: downloading a white paper, filling out a form, requesting information, opening an email, and becoming a customer.

By monitoring and tracking conversions you can determine what marketing efforts are paying off. Additionally, by monitoring and tracking conversions you can identify which efforts need to be re-evaluated or even discontinued.  In short, conversion rates can help you measure your ROI.

Why conversion rates don’t matter

Conversion rates are not the Holy Grail of metrics.  Your website should be a magnet.  It should attract and engage prospective customers and current customers.  Your website should serve to educate and to establish your business as an industry leader.  Eighty to 90 percent of prospects are not ready to make a purchase when they first engage with your company.   Conversion rates don’t capture the amount of time people spend on your website, learning, exploring, and getting to know your business.   Conversion rates also do not capture the amount of time current customers spend on your website – valuing your company as a resource.

While conversion rates are an important metric to measure, remember that they are not the end all be all.

Tracking conversion rates

We created a template that you can download and use to track conversion rates and other critical metrics.  While the template captures visitor-to-lead and lead-to-customer conversion rates, you can easily modify the template to include additional conversion rates that are useful to your business.

Fronetics Marketing Metrics Template