10 Questions You Should Ask Your Potential Marketing Outsource Partner

10 Questions You Should Ask Your Potential Marketing Outsource Partner

Find the right marketing outsource partner for your business by asking specifically about strategy development, industry experience, and more.

More and more supply chain companies are choosing to outsource their marketing, giving them the flexibility to focus on their core business, while leaving marketing to trusted experts. But before you jump into a partnership, it’s important to remember that not all marketing firms are created equal.

To help you decide if a marketing firm is right for your business, here are 10 questions you should be asking potential marketing partners — and what to listen for in the answers.

10 questions to ask marketing outsource partners

1) How do you develop a strategy?

The word you should be listening for is: individualized. Your marketing partner should build a strategy specifically tailored to your business, based on data, analytics, and your company’s goals.

2) What would my account team look like?

When you outsource your marketing, look for a team of experts that work together to improve the various aspects of your marketing strategy. For example, the person running your social media presence should have specific social media expertise.

3) Do you know my industry?

It’s vitally important that your marketing partner has a deep understanding of your company, your industry, and your customers. Don’t be satisfied with a surface knowledge, or with a marketing firm that doesn’t have personnel that specializes in your industry.

4) How do you measure success?

Your marketing partner needs to have a plan in place to provide you regular and frequent reports showing designated metrics that match the goals of your strategy. For instance, if one of your business’ goals is to increase brand awareness, web traffic and social impressions are two metrics you should be getting reports on every month.

5) What other services do you offer (even if I don’t need them yet)?

Many of Fronetics’ clients start off wanting only one of our services (like social media management), but quickly realize a multi-channel digital strategy would better help them reach their goals. You want to know that, if you need to expand your scope of work to include more services (such as social advertising or video creation), your partner can handle those.

6) Do you offer training?

We’ve all heard the old adage about teaching a man to fish. While it can be hugely beneficial for your business to trust your marketing strategy to the experts, part of a well-rounded strategy includes educating key members of your staff, such as sales personnel, on how the rest of your business’ operations can dovetail with your marketing strategy. A partner who offers workshops or other types of training is a plus.

7) What is your philosophy for content creation?

Listen for a partner who listens to you. If you’re going to outsource content creation, your partner needs to be ready to learn every aspect of your business, its goals, and its philosophies — and to create content that reflects those things.

8) Do you have videography capability?

Even if you don’t think your business needs video content right now, chances are, this new wave content platform will be something you need at some point. You want to find a partner who can easily help you make strides in this area — whether the partner handles video production in house or will manage a third-party vendor for you.

9) What are your goals for my business?

You want a partner who shares your company’s vision. But it’s a bonus if you can find a partner who offers you goals you hadn’t even considered but that make sense for your business.

10) What’s the first thing you’re going to do when I hand over my business’ marketing strategy to your firm?

While it might be exciting to hear an answer like “revamp your entire web presence,” the savvier business listens for something a little different. A partner who assures that they will first seek to analyze, research, and understand every aspect of your unique business will ultimately be more likely to guide you to your goals. Once they know the ins and outs, then it’s time for the revamping!

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7 Marketing Tasks Supply Chain and Logistics Companies Should Consider Outsourcing

7 Marketing Tasks Supply Chain and Logistics Companies Should Consider Outsourcing

Outsourcing doesn’t have to be an all-or-nothing thing. Considering parsing off these marketing tasks based on internal resources and expertise.

Everyone needs a little help sometimes. That’s particularly true when it comes to B2B marketing. In fact, 52% of B2B marketers attribute stagnancy in success to not having enough time devoted to their marketing programs, and 49% attribute stagnation to content creation challenges.

Outsourcing marketing allows you to focus on insourcing your core competencies while delegating specialized tasks to external experts. And it’s important to note that you don’t have to outsource ALL of your marketing. Choosing several areas beyond your staff’s expertise or that are particularly time-consuming can help you improve your marketing efforts and take stress off an overworked internal marketing team.

Here are seven areas where you might consider outsourcing.

7 marketing tasks to outsource

1) Website development and design

Sure, you could build a perfectly functional website from a template, or have your techy nephew Chris put something together while interning with your company over summer break from college. But this is one area we feel strongly is best left to the pros.

A sleek, modern website that’s easy to navigate makes a big statement about your company. The overwhelming majority of buyers will visit vendors’ websites while researching and making purchasing decisions. The experiences they have while browsing contribute to their overall perception of the companies. Imagine how poor site organization, outdated functionality, or technical problems reflects on your brand.

In addition to creating a well-functioning site, the right developer/designer brings niche specializations to the table as well, such as usability engineering, search engine optimization, and more. Capitalizing on a professional’s knowledge in these areas can make a big difference in web traffic, visitor engagement, and, ultimately, lead generation and sales.

2) Social media management

Social media management sounds easy and fun. But if this task has ever fallen on your plate, you know the exact opposite is true. It can be one of the most time-consuming, frustrating tasks your business faces — and that’s before you realize you have to keep up with all the latest trends and platforms to be effective.

Outsourcing social media management to a knowledgeable partner can free up hours of your day and improve your social engagement and reach. These firms know what works and what doesn’t because they’re active every day on multiple platforms managing accounts for multiple clients.

And it’s not just posting every now and then. A good social media partner will craft and publish original content, but they’ll also curate great content from relevant sources, like industry partners. Outsourcing these tasks to the pros helps build a strong following and brand awareness for your company.

3) Content creation

Blog posts, emails, case studies, white papers, ebooks, webinars, marketing collateral, newsletters — how much content is your staff responsible for creating on a weekly, even daily, basis? Is it the kind of informed, quality material you’re proud of?

Content creation is one of the easiest marketing tasks to outsource. It will immediately give your staff back hours into their days. And the right outsource partner will produce high-quality, SEO-optimized content that will drive traffic, build trust with leads, and persuade buyers.

4) Videography

Video is the hottest content platform right now. I’ve written extensively about the opportunity supply chain and B2B businesses have with video, even if it’s just point-and-shoot iPhone video interviews with subject-matter experts. But professionally produced videos open another level of potential.

There are many firms and individuals that specialize in videography, and you’d be surprised how affordable and quick they can be. Or, some content creation partners also do video or can find a third-party videographer and manage the process for you.

5) Graphic design

This is one area where you really can’t fake it. Professional designers are worth their weight in gold, particularly when you need a professional document or graphic in a crunch. They can turn your documents into beautiful, easy-to-read brochures, or make dry technical data into eye-catching infographics. You may be savvy with Word templates, but they’ve got nothing on the pro designers.

6) E-commerce

Any sort of back-end system will work more smoothly if you are able to outsource the project to an agency already familiar with implementing and running specialized platforms. A smooth and well-thought out e-commerce process without any hiccups leaves customers happy and more likely to return.

7) Strategy and execution

Did you know you can leave marketing strategy to the experts? The right partner will work closely with you to develop a strategy that closely aligns with your business and marketing goals. They can even execute the strategy for you, as well, and then provide you with regular updates on how it’s working. This kind of results-driven approach will ensure you’re stretching your marketing dollars to the fullest extent and getting the kind of results that will grow your bottom line.

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Signs It’s Time to Consider Outsourcing Your Marketing

Signs It’s Time to Consider Outsourcing Your Marketing

Take an honest assessment of these 6 areas to see if outsourcing your marketing might be a smart move.

Supply chain companies are increasingly open to outsourcing their logistics because it allows them to focus on their core competencies while improving productivity. So why not apply the same rationale to bolster your marketing efforts? Don’t be afraid to look outside the box for the marketing tools you need to succeed.

As your competitors’ marketing budgets continue to climb, your company needs expertise on your side to get the most out of your marketing dollars — and that’s especially true in the digital space. Content marketing can be very challenging for novices and seasoned marketers alike. Blogging, paid search and social advertising, email marketing, social media management: there’s a lot to juggle. That’s why many companies are outsourcing some — or all — of their marketing programs.

Have you considered outsourcing as an option? Maybe it’s time you did. Parsing out certain projects on an as-needed basis to an outside firm can help you comfortably navigate and succeed in the marketing world.

6 signs you should outsource your marketing

Assess your staff in these six areas to determine if it’s time to explore outsourcing your marketing efforts.

1) “Wait, what’s going on with social media now?”

Do you feel like your company is always reacting to marketing trends instead of planning for them? You need to be one step ahead of what’s coming, especially in fast-changing spaces like social media, in order to meet your customers where they are.

Learning best practices and new tools can be challenging, especially if you’re time strapped. Using an outside firm with expertise across the spectrum — and whose job depends on knowing the newest platforms and media — will give you an edge over competitors.

2) Everyone is at capacity.

Is your current marketing team able to take on new projects easily, without compromising existing responsibilities? If your staff has great ideas but not the resources to initiate them or follow through, you need to find a way to fix that.

Consider breaking off projects to an outside firm, even on a trial basis to test the waters. Plus if you outsource to experts, you won’t have to reinvent the wheel in-house or risk being off trend.

3) You lack time for proper strategizing and assessment.

Do you have a unified marketing strategy in place with a way to measure objectives and results? If you’re too busy keeping up with day-to-day work to step back and plan, then regularly assess how things are going, consider outsourcing.

Creating a strategy with short- and long-term goals is essential to marketing success. Using an agency to create a roadmap for you — and then to track progress — will free you up to focus on running your business. Also, an objective audit of your practices can be truly beneficial and will only improve your strategies.

3) You only have time to focus on one or two platforms/areas/ideas.

Are your marketing channels diversified? Your marketing reach needs to extend to all avenues, particularly in the digital world. Outsourcing SEO, paid search and social advertising, blogging and social media projects is a relatively easy task to manage and is absolutely essential for success in the current world.

4) You can’t afford another hire.

Are you on a tight budget? If your budget doesn’t allow for hiring and training key staff, outsourcing your marketing needs is a way to grow your reach and accomplish your goals without generating overhead such as training costs, benefits or payroll expenses. It’s also a way to try out new projects and programs to see if they stick.

5) You don’t have time for professional development.

Is there a skillset you and your employees want to advance? Gauge the temperature of your existing staff to ensure everyone’s needs are being met. Retaining top talent isn’t easy, so keep in mind that you don’t want existing employees to be concerned about their job security.

Identity each in-house staff member’s strengths and interests, and cultivate them. For example, encourage a designer to add a new skill to his or her portfolio, or an analyst to take a webinar or class to become even savvier. Strength what you have but look to complete your marketing toolkit with the available expertise.

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Outsourcing Content Marketing: 13 Stats You Should See [Infographic]

Outsourcing Content Marketing: 13 Stats You Should See [Infographic]

Thinking of outsourcing content marketing? This infographic illustrates how other B2B marketers are handling content creation.

Plan. Create. Distribute. Repeat.

Does the constant creation of content feel like a drain on your resources? Do you feel like the content you’re publishing isn’t on par with the standards of your business? Do you dread the days that you need to write a blog post or prepare a customer resource?

If any of these questions hit home, chances are you’ve thought about outsourcing.

Outsourcing content marketing can be a beautiful thing: You put the content creation, design, and even distribution in the hands of an expert, leaving you free to focus on your job. But, isn’t that cheating? (It’s not.) Are other companies doing it, too? (You bet.) Ultimately, is it a good business decision? (The top business blogs outsource about 24% of their content creation.)

We’ve created the following infographic to illustrate how other B2B marketers are handling outsourcing content marketing. Here are 13 statistics you need to know before you consider outsourcing.

13 stats about outsourcing content marketing

(Made with Canva)

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13 Stats About Outsourcing Content Marketing

13 Stats About Outsourcing Content Marketing

Considering outsourcing some or all of your content marketing? Check out these statistics.

Companies turn to content marketing to build brand awareness, generate leads, and drive sales. But the constant creation and distribution of original content can drain an organization’s resources. That’s why many choose to outsource all or some of their content marketing efforts to content partners or marketing firms.

If your business is exploring outsourcing as an option, here are some statistics that you might find interesting.

13 stats about outsourcing content marketing

51% of B2B marketers list lack of time/bandwidth to create content as one of their top content marketing challenges, and 50% list producing enough content variety/volume as well. (LinkedIn Technology Marketing Community)

30% of B2B marketers say an external agency/consultant is one of the top resources for content creation for their organizations. (LinkedIn Technology Marketing Community)

The two most outsourced content marketing activities:

  • Writing (44%)
  • Design (41%)

(LinkedIn Technology Marketing Community)

Marketers are outsourcing 18% of their content, with the remaining content being created in-house, curated or syndicated. (Curata)

Only 25% of marketers don’t outsource any content creation. (LinkedIn Technology Marketing Community)

About two-thirds of marketers outsource less than one-third of their content creation. (LinkedIn Technology Marketing Community)

Business bloggers outsource 14% of their blog posts. The best practitioners outsource 24%. (Curata)

What are the most effective resources for video marketing content creation?

  • Combination of outsourced and in-house resources (70%)
  • Outsource to a specialist (22%)
  • In-house resources only (8%)

(Ascend2 2015 Study)

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