by Fronetics | Dec 18, 2017 | Blog, Leadership
Our most-viewed leadership posts from this year cover positive and negative leadership characteristics and provide examples of exceptional industry leaders.
One of my favorite experiences from 2017 was interviewing Ellen Voie, the CEO of Women In Trucking. A true inspiration, Voie exhibits tangible passion for promoting more gender diversity into the transportation space, but her practical, strategic approach is the hallmark of her success. She is an exceptional leader, and I feel privileged to have gotten this opportunity.
Our top leadership posts from 2017 examine what makes a good leader, as well as what makes a bad leader. They also look at some executive thought leadership about industry trends, and talk about graduate programs from which future leadership may be matriculating.
Top 10 leadership posts
1) 80% of Executives Say Procurement Isn’t Strategic Enough
Tis guest post from Argentus Supply Chain Recruiting looks at insights from the Procurement 2020 Survey. The survey of 200 C-Suite executives from a variety of industries and functions presents a rather dispiriting picture of the Procurement function today — or at least how it’s perceived. The majority of executives don’t think procurement is crucial to business leadership, and that it isn’t a key input when making high-level strategic decisions. Read full post
2) Women In Trucking’s Ellen Voie Paves the Way for Women Drivers & Managers
Ellen Voie is successfully breaking down barriers and changing the perception of the trucking industry. As founder and president of Women In Trucking (WIT), Voie and her team work to promote the organization’s mission “to encourage the employment of women in the trucking industry, promote their accomplishments, and minimize obstacles faced by women working in the industry.” I spoke with Voie about her experiences in the transportation industry, as well as her hopes for WIT and the future of women truckers. Read full post
3) Top Supply Chain Management MBA Programs 2018
We write frequently about the importance of recruiting and strengthening the relationship between academia and the supply chain industry as means to solve the growing supply chain talent gap. If your company is looking to hire, consider strengthening your rapport with schools that offer supply chain programs or specialties. The U.S. News & World Report annual rankings give companies in the supply chain and logistics industries an idea of where some of the brightest graduates, who will be seeking employment in the upcoming months, will be coming from. Read full post
4) 5 Ways to Push Employees to Be Their Best without Stressing Them Out
Management works to create a balance between pushing employees and pushing them past their limits. Leaders should create a safe and supportive environment where employees feel respected and, in turn, cooperative and productive. With this is mind, it’s important to incorporate tangible ways of reducing stress for your employees. This post offers some ideas. Read full post
5) How to Be a Bad Leader: 6 Common Characteristics of Poor Leadership
What’s the number one reason talented employees quit? Gallop polls show that 50% of employees cite their managers as the reason for leaving. A bad leader can cost your company. And poor leadership at the highest levels of a company can be detrimental to a business. This post outlines 6 common characteristics of poor leadership that should be red flags to all companies. Read full post
6) Should You Get an MBA in Supply Chain or a Designation?
Again, our friends at Argentus Supply Cain Recruiting ask an important question: What value do you see in getting a Master’s Degree in Business/Supply Chain vs. some of the designations out there? The recruiting experts speak to what companies are looking for in hiring, and how graduating from these programs builds your personal brand. Read full post
7) Should You Freeze Hiring During Uncertain Economic Times?
Despite an 8-year bull market, many businesses are still licking the wounds caused by the 2007 financial crisis. Add a volatile political climate and predictions of impending economic turbulence, and you can’t blame those growing wary of rapid growth or expansion opportunities. But, as the supply chain is already suffering from a talent gap, can companies afford to slow or freeze hiring — or, even, to downsize? Research suggests that organizations that balance caution with a forward-looking talent-acquisition strategy may fair best through difficult economic times. Read full post
8) Why Supply Chain and Logistics Executives Should Be Active on Social Media (as Themselves)
With their relative celebrity, supply chain and logistics executives are uniquely positioned to attract a following of customers, prospects, potential talent, industry peers, and admirers. They can use social media to connect with these people, share their ideas and industry news, and become the human face of their brands. It amplifies the company’s social media efforts in a way brands can’t do themselves. Read full post
9) Women Leaders Who Make the Supply Chain Flow
We have had the opportunity to interview 6 supply chain leaders about their professional experiences, as well as their thoughts on gender diversity in the industry and beyond. Interviewees include: Kendrea Durr-Smith, Director of Global Trade Compliance, Arrow Electronics; Barbara Jorgensen, Co-Founder and Managing Editor, Electronics Purchasing Strategies; Hailey McKeefrey, Editor-in-Chief, EBN; Cathy Morris, Senior Vice President and Chief Strategy Officer, Arrow Electronics; Mickey North Rizza, VP of Strategic Services, BravoSolution; and Kelli Saunders, President, Morai Logistics. Read full post
10) There Are Lessons in Success, Not Just Failure
Companies have a responsibility to ask the tough questions when things go awry. We have all been in these meetings: we diagnose failures, and we dissect the process, tools and staff involved to get to the root of the problem. Unfortunately, most companies only step back and really dive into what happened when something bad happens. But what if companies took the same approach when something went right? Read full post
Related posts:
SaveSave
by Fronetics | Dec 12, 2017 | Blog, Content Marketing, Marketing
Our most-viewed content marketing posts indicate that marketers are seeking solutions to improve their content marketing programs.
Supply chain and logistics marketers are increasingly seeing the value of content marketing. It is the most cost-effective method to earn leads and sales because it takes into account the way modern B2B buyers are making purchasing decisions (evaluating content they find on the internet).
Looking at our most-viewed content marketing posts this year, I see a trend: marketers are looking for solutions to improve their content marketing programs. I am currently working on our content calendar for 2018, so if there is anything specific you would like to know about, please feel free to email me with suggestions!
Top 10 content marketing posts
1) 4 Ways to Measure Brand Awareness
Building brand awareness is one of the key benefits of content marketing, but it’s notoriously difficult to measure. These four metrics can indicate that you are successfully drawing the public’s attention to — and heightening their knowledge of — your business. That will ultimately generate leads that turn into sales, which is the end marketing objective. Read full post
2) How to Write Better Headlines for LinkedIn Content in 2017
A study of 2016’s most popular content on LinkedIn used data to measure the most popular headlines and topics. The results are really interesting and say a lot about what content resonates with the general LinkedIn community. Tis post summarizes the most popular headline phrases and the most impactful headline words and topics, and suggests ow to use this knowledge to write more successful headlines for your LinkedIn content. Read full post
3) 4 Steps to Building a Successful DIY Content Marketing Strategy
Setting your content marketing strategy is a crucial first step in trying to reach your target audience. Before you begin writing blogs and posting tweets, you need to set goals. A content marketing strategy outlines the methods by which you will target, reach, and engage your audience. Here are four steps, outlined in the guide, to creating a successful foundation to your content marketing strategy. Read full post
4) Want More Leads? Write Better Content
All too often, marketers fall into the trap of sacrificing quality for quantity in their content writing efforts. It’s an easy mistake to make — the pressure to produce a constant stream of content can naturally lead to a drop in quality. But if you’re not writing high-quality, substantive content, you’re wasting time and energy. If you’re wondering whether your content might not measure up, ask yourself these six questions. Read full post
5) 7 Marketing Tasks Supply Chain and Logistics Companies Should Consider Outsourcing
Everyone needs a little help sometimes. In fact, 52% of B2B marketers attribute stagnancy in success to not having enough time devoted to their marketing programs, and 49% attribute stagnation to content creation challenges. Outsourcing marketing allows you to focus on insourcing your core competencies while delegating specialized tasks to external experts. And it’s important to note that you don’t have to outsource ALL of your marketing. Choosing several areas beyond your staff’s expertise or that are particularly time-consuming can help you improve your marketing efforts and take stress off an overworked internal marketing team. Read full post
6) 10 Stats You Should Know about the B2B Buyer’s Journey
Marketers need to be aware of the ways in which the B2B buyer’s journey has changed over the last decade. The vast amount of information available on the internet has afforded buyers a level of self-sufficiency that renders traditional sales models moot. It drives the need for new strategies, like content marketing and social media marketing. The latest B2B Buyer’s Survey offers insight into how B2B buyers are finding vendors, engaging with them, and — ultimately — deciding to work with one. Read full post
7) 3 Tools for Measuring Your Content Marketing ROI
Analyzing the right metrics is crucial to determining whether you are achieving content marketing ROI. According to our Social Media Use Report, 81% of respondents wanted a tracking and measuring tool to prove their ROI. Your resources are limited, so it’s crucial to evaluate your efforts with meaningful numbers that illustrate their effect on your bottom line. So what are they best metrics to use? Here are three of our favorite tools. Read full post
8) 3 Content Marketing Challenges Large B2B Enterprises Face
B2B enterprises with 1000+ employees face unique content marketing challenges that can hinder a program’s overall success. The Content Marketing Institute’s 2017 B2B Enterprise Content Marketing Report brings many of these issues to light. For example, pressure to produce results quickly is a death sentence for content marketing. And being forced to create content for a brand, rather than a specific audience, can be detrimental to content marketing results. Yes, challenges facing these enterprise marketers are often as large as the companies for which they work. This post looks at some of the reasons why that is, and a few solutions for solving them. Read full post
9) How Word of Mouth Can Work for You
Buyers value the opinions of peers and colleagues. In fact, B2B buyers rank it among their top three resources for information. And, in general, 82% of Americans seek recommendations when making a purchase of any kind. Make their chatter work for you. Here are three tips to turn word-of-mouth marketing into leads. Read full post
10) 3 Quick SEO Tips to Improve Your Blog Right Now
Content marketing aims to draw potential buyers who are searching the internet for products and services like yours to your website. The strategic distribution of content helps search engines understand what your website is all about and direct relevant parties to it. You can help the search engines’ algorithms more effectively link searchers and your content by doing these 3 easy things. Read full post
Related posts:
by Fronetics | Dec 11, 2017 | Big Data, Blog, Data/Analytics
Here are our most-viewed blog posts from 2017 about big data/analytics, including articles about using big data in supply chain/logistics and competitive benchmarking.
“Big data” has been a hot-button word in supply chain and logistics circles for several years now. But the concept of using big data to measure performance and improve operations is only gaining steam. We predict big data/analytics will be more important in 2018 and beyond.
This year, the Fronetics blog examined big data/analytics in a number of ways — both within the context of supply chain and logistics operations and using data and analytics to improve marketing performance. Here is a look at our most-viewed big data/analytics posts in 2017.
Top 5 big data/analytics posts
1) Top 10 Logistics Metrics to Measure Your Supply Chain Efficiency
The supply chain plays an integral part in maintaining a well-functioning organization. A well-structured and organized warehouse will help you achieve your distribution goals and adequately analyze metrics. That is why it is important to ensure you are measuring certain data points in your logistics operation to ensure efficiency. This guest post from Demetra Mallios of Catch-Up Logistics suggests which logistics metrics can help you identify issues in your warehouse before they become a problem. Read full post
2) 3 Tools to Help You Benchmark Marketing Performance against Your Competitors
To define success within your market and industry, you need to look outside what’s going on internally in your organization and compare yourself to your peers. That is why competitive benchmarking is so important. But running another set of reports and keeping track of all those metrics could be a full-time job within itself — and ain’t nobody got time for that. The good news is there are some really effective tools available for marketers to quickly, even automatically, benchmark their performance against the competition. Read full post
3) You Need to Benchmark Your Marketing Performance against Competitors
When it comes to measuring marketing performance, most marketers look inward, focusing on key performance indictors (KPIs) such as website traffic, open rates, social engagement metrics, and conversion rates. While these inward facing KPIs are important, it is also important to look at what is happening outside your organization and to benchmark your marketing performance against peers and competitors. This will give you the knowledge and drive you need to improve your performance and chance of success. It can help you to identify threats and strategic opportunities. Read full post
4) 11 Metrics to Measure in Last-Mile Logistics
This guest post from Adam Robinson of Cerasis examines the data shippers should be tracking to drive down the high cost of last-mile logistics. And, interestingly, Robinson does not believe that reduced costs must mean cutting customer service. In fact, he recommends integrating customer service data into delivery operations and transportation systems as a key step to increasing your brand’s value. Read full post
5) 3 Lessons from Big Data to Make Your Content More Relevant
Searchmetrics founder Marcus Tober discusses how data is changing the relevancy of content in his conference talk, Mastering the World of Deep Learning: How Big Data Is Making Content More Relevant in Search. As a pioneer in search-analytics software, Tober has watched search engines become more advanced at figuring out which web pages people will find relevant. Through years of research, Tober offers three lessons to make your content more relevant. Read full post
Runner-up posts:
by Fronetics | Nov 21, 2017 | Blog, Current Events, Marketing
These 10 podcasts for marketers discuss the latest news and trends in the marketing world relevant to the supply chain and logistics industries.
Podcasts have surged in popularity over the past few years. At least 112 million Americans have listened to podcasts, a figure up 11% from last year, with 67 million listening at least monthly. So why are they so popular?
Podcasts are a series of digital audio files that listeners can subscribe to. With the flexibility to listen at their convenience, followers are drawn to the ease and mobility of podcasts. And the available topics are endless.
For supply chain and logistics marketers, podcasts provide the latest digital marketing news, as well as innovative trends that are new to your industry. Here are 10 podcasts that deliver the most up-to-date news in marketing for supply chain and logistics companies.
10 supply chain and logistics marketing podcasts
Millions of dollars are being left on the table right now by supply chain companies because of poor marketing! Supply Chain Gold delivers actionable marketing strategies and information to logistics and 3PL companies, distribution centers, and fulfillment centers to help bring in more sales and increase profit margins. The Supply Chain Gold podcast warehouses internet marketing secrets that your company can leverage to lower customer acquisition costs, grow revenue, increase net profits, drive brand recognition, and dominate your industry.
- #AskGaryVee
Gary Vaynerchuk — author, speaker, and owner of multi-million dollar marketing company VaynerMedia — uses his podcast to answer questions about marketing, social media, and general entrepreneurial topics that his followers ask on social media. If you’re looking for a high-intensity host whose responses are no-fluff, honest, and a tad explicit from time to time, Gary might be just the straight-talking expert you need.
The Marketing Book podcast helps business owners and marketers keep up with the smartest thinking in the quickly changing field of modern marketing. Each episode interviews authors and marketers to give you actionable marketing insights, tips, tactics and resources to help grow your business.
Social Media Examiner’s weekly podcast is hosted by Michael Stelzner and other members of SME’s team. Each podcast focuses on new social media features and strategies, providing listeners with actionable tips they can use to improve their social media results.
Copyblogger FM is a weekly, short-form broadcast hosted by Sonia Simone. Each week she and a team of rotating experts discuss the week’s news and updates in the field of content marketing, email marketing, copywriting, conversion optimization, and more.
John J. Wall and Christopher S. Penn host a 20-minute, weekly show recorded in a local coffee shop. The podcast is designed to be casual and conversational. They share tips on social marketing, SEO, search marketing, copywriting, affiliate marketing, and more. They also take listener questions.
Industry experts Eric Siu and Neil Patel offer users unconventional marketing wisdom that will make you want to kick some of your traditional strategies to the curb. Their goal is to bring valuable, actionable marketing tips in just 10 minutes.
Buffer’s blog is highly successful, so no wonder its podcast is equally informative. The content will appeal to anyone who practices social media marketing, whether you’re brand new to marketing or you’re a social media practitioner. They regularly have industry leaders on the show, including Mari Smith and Neil Patel.
Know Your Audience is a weekly podcast that interviews journalists, bloggers, data scientists, and analytics/audience development professionals. The goal is to start a meaningful conversation about what it takes to create engaging content and learn from the people who are shaping the future of media.
Listen and learn from interviews with social business leaders representing top brands and agencies. Host Bernie Borges leads an educational format as guests share their experiences and insights on social business topics including marketing, selling, customer service, employee advocacy, recruiting and commerce to fuel your social business journey.
Related posts:
by Jennifer Hart Yim | Nov 15, 2017 | Blog, Supply Chain, Warehousing & Materials Handling
Tracking these logistics metrics can help you identify and tackle issues in your warehouse before they become a problem.
This guest post comes to us from Demetra Mallios at Catch-Up Logistics, a full-service provider of ambient and temperature-controlled food-grade distribution and warehousing services.
The supply chain plays an integral part in maintaining a well-functioning organization. A well-structured and organized warehouse will help you achieve your distribution goals and adequately analyze metrics.
You can think of it like when you are trying to decide what to make for dinner, but cannot remember what food you have in your fridge. If your items are organized and you are aware of what is in your fridge (the warehouse), then you can properly make your dinner decision (packing and preparing for delivery distribution).
While you may be aware of some metrics to track, you might still be missing others. But, that’s where we come in with our list of the top 10 logistics metrics to measure supply chain efficiency in your warehouse.
10 logistics metrics to measure supply chain efficiency in your warehouse
1. On-Time Shipping
A distribution center’s primary objective is clear in its name: It must accurately and efficiently distribute goods that are coming in and out of the warehouse. In other words, the correct product must be placed on the correct transportation method at the appropriate time. In order to complete this task, you must monitor late shipping departures to the warehouse and early completion of freight loading time.
Although it may seem that finishing shipment loads ahead of schedule is a good idea, in reality it could affect the departure and duties of other shipments. So, your business can be sure to monitor these shipment details via a 3PL system. You should also take into account the varying loading and transportation times needed to shift freights before out-bounding product. (Because delaying shipping can be just as bad as receiving the birthday present you ordered for your mom days later, timing matters.)
2. Warehouse Capacity
While there are measures out there to monitor inventory, it is essential that you complete manual observation as well. A distribution center needs to be aware of its ability to increase or decrease its loading times, create more storage space, and accurately track inventory. Currently, many distribution centers incorporate RFID measures to check inventory. However, you should not underestimate the need for manual observation in order to successfully analyze the listed criteria.
3. Accurate Order Fulfillment
Another highly important metric is, of course, the accuracy of the order picking processes. When your employee goes to retrieve a pallet of a specific product, you want to be able to measure how quickly and accurately that task is completed. However, realistically, human error will sometimes occur, which makes the tracking of the picking and moving process vital. A distribution center does not want to be in a situation in which it is unaware of lost, damaged, or misplaced product.
4. Properly Storing Incoming Product
This metric relates to the previous one about order fulfillment, in that it requires a similar tracking process. Accurate inbound storage is essential for accurate outbound deliveries. Without a well-organized inventory in the receiving end, the outbound end will have trouble accurately and efficiently fulfilling orders.
Additionally, the incoming product needs to be recorded correctly, so that inventory capacity can consistently be updated. Furthermore, incoming product and procedures can vary depending on the type of warehouse and storage facility you are operating. For instance, Catch-Up Logistics focuses on food storage. Therefore, it is essential that the product is placed in the correct freezer, cooler, or ambient temperature zone. If this is not done properly, not only will we ruin the product, but we will also lose credibility in our ability to provide high-quality warehousing services.
5. Peaks in Warehouse Capacity
Changes in product demand can, of course, influence the amount of inventory you are willing to hold in your warehouse distribution center. For instance, the holiday season will result in a peak in inventory, as companies need to store more seasonal product. With Catch-Up Logistics, Thanksgiving is a prime example, as our turkey inventory grows and distribution needs to be timely.
6. Total and Individual Cycle Times
In order to be sure that your warehouse is running efficiently, you should be tracking the cycle times. The total cycle time refers to the time needed to properly place the product in inventory from its time of arrival and then ship it from the distribution center. Individually, you can record the dock-to-load time, picking, packing, and preparing the freight for shipping times. This will enable you to see whether or not a certain process is underperforming and can be improved.
7. Damaged Products
You are bound to deal with damaged product at some point while either receiving inventory or moving it. Thus, it is important to record whether or not the product was already damaged upon arrival or if it was due to mishandling in the distribution center. Knowing this data and taking proper action to reduce such mishaps will help improve the efficiency of your warehouse.
8. Employee Turnover Rate
Because working in a distribution center can be exhausting, it is common for employees to search for other job opportunities. However, being able to minimize the turnover with incentives and an improved working environment can benefit the business. It is best to try and maintain employment, instead of consistently searching for new workers and spending the time and resources to train them, only to have them leave in a few months.
9. Accurate Tracking of Trailers
If your warehouse distribution center makes use of trailers for shipping product, it is essential that you are aware of their location at all times. (For instance, Catch-Up Logistics utilizes trailers for shipping.) A great method for tracking this information is through the use of a GPS tracking system.
10. Recording Temperatures
If you have a food storage warehouse facility, it is essential to install a temperature-monitoring system. At Catch-Up Logistics, we monitor the daily temperatures of all the freezers, coolers, and ambient temperature storage spaces to ensure the optimal temperature for proper food storage and health reasons. Additionally, such a system will notify you of any irregular changes in temperature so that you can immediately solve an arising problem before the food product becomes unusable.
There are many aspects to maintaining a well-functioning warehouse distribution system, as demonstrated from the list of metrics above. Although these tracking suggestions may at first appear excessive and time-consuming, they will help you improve the efficiency of your warehouse.
Being aware of potential issues will allow you to tackle the problem before it has a chance to further develop. So, what are you waiting for? If you have not already begun using these metrics, you should consider implementing them as soon as possible!
Related posts:
