Lead Generation Strategy: After the Trade Show

Lead Generation Strategy: After the Trade Show

Follow these four steps after the trade show to ensure you’re getting the most out of your lead generation efforts.

This is the third installment in our three-part series about generating leads around a trade show.

After some busy days, the trade show has finally wrapped up. It is easy to get caught up with unanswered emails and other tasks you have neglected by being away from your desk, but this is the time to follow up with the prospects you met at the trade show.

Strike while the iron is hot

The faster you follow up with your leads, the better. Trade shows are busy, and you want to capitalize on the one-on-one time you had getting to know new prospects. The quicker you get back in contact, the greater the chance they will remember you and will be more likely to respond favorably to your follow-up.

Here are four additional tips to help you navigate post-trade show contact with leads.

Winning at follow-up

1. Connect and engage on social media

To convert leads to customers you need to be proactive. Entering leads into a database, or placing the stack of business cards you were handed in the top drawer of your desk, is not proactive. You need to really engage with prospects, and one way of doing so is to connect on social media. Follow prospects on Twitter, Facebook and LinkedIn. Create dialogue with them and ask them to follow you on social media as well.

2. Create more content

Trade shows provide great fodder for content. Think about the questions you were asked during the trade show and the challenges that prospects identified. Use this information to create a list of topics that can be addressed in your blog, white papers, eBooks and social media posts.

Similarly, create a list of industry trends that you identified during the trade show. Create fresh, innovative content around these trends, and link your company and products into the content. How does your company fit into these trends? Make sure to highlight any new products that were introduced at the trade show and how they incorporate into these trends.

3. Create a lead nurturing campaign

Companies that nurture leads have a 47% higher profit margin than companies who don’t. Create a lead nurturing campaign that is targeted at your trade show prospects. These campaigns should be relevant, informative, and should provide value to prospects. They should also capture the trade show buzz and move prospects down your sales funnel. Use the content you’ve created from tip #2 to incorporate blog posts and webinars into lead nurturing campaigns.

4. Get on the phone

Don’t be afraid to follow up with prospects on the phone. So many companies rely on email and social media that your personal phone call will go a long way. Keep the call conversational and make sure to address any issues that your prospect identified at the trade show. This will show you were really listening and make a personal connection with the lead. Highlight the new products you introduced at the show, and make the connection between your prospect and your products and services. Tell them how your products and services will work for them.

Attending a trade show is significant investment of time and money. If you want to maximize your trade show ROI and convert leads to prospects and prospects to sales, you need to be proactive and timely. Carve out time as soon as you are back from the show to reach out to those that you met. By engaging your leads, you’ll be getting the most out of your trade show attendance, growing your business and increasing your sales.

Other posts in this series:

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Lead Generation Strategy: Attending the Trade Show

Lead Generation Strategy: Attending the Trade Show

Follow these four steps during the trade show to ensure you’re getting the most out of your lead generation efforts.

This is the second installment in our three-part series about generating leads around a trade show.

As you enter the convention center, you feel confident in your preparation for the trade show. You have been setting goals, researching your audience, advertising, and creating fresh content to distribute at the show.

But now you are focused on how to stand out amongst the other attendees. How do you promote your brand while you are surrounded by your competitors?

It should go without saying, but having personable, knowledgeable staff that are excited about the show and eager to educate customers is the foundation for trade show success. If potential customers enter your booth, and they are not immediately greeted with a friendly smile and a helping hand, you are missing opportunities for leads.

Once you have established which staff best suits your trade show needs, you can focus on standing out on the floor. Here are four tips to ensure lead generation success while attending the trade show.

Engagement and lead generation at the trade show

1. First impressions last

According to the Harvard Study of Communications, 55% of first impressions are based on visual cues. The way you look, the way you dress, and the appearance of your booth are saying a lot about your brand and products before you even open your mouth.

The visual displays at your booth should sell your brand as much as your staff. Invest the time and money into shirts with your company logo for staff to wear. Have tablecloths that represent your company’s image. And develop presentation boards that highlight new products and services. First impressions are so important because they last. You want to make sure that every person that walks by your booth gets the right impression about your brand.

2. Extend your reach with a giveaway

Cost-effective promotional items not only provide brand exposure, but also can attract quality leads to your booth. Get creative with your giveaways and use them as an opportunity to spread your logo throughout the trade show.

Giveaway items should be unique and useful. For example, promotional products guru Cathy Houston suggests a money clip for your smart phone. “This slim silicone pocket attaches to the outside of any mobile device and is perfect for storing driver’s licenses, credit cards, hotel keycards, business cards, and cash. … It can be useful to attendees right away.” With people constantly checking their phones, this giveaway will be a visual reminder of your booth across the trade show floor.

3. Create an experience

It’s not enough to simply promote your products and services at a trade show. You need to get attendees involved by creating an interactive booth.

The more hands-on, the better. Live demonstrations of new products allow potential customers the opportunity to try out what you are selling. Creating games or contests also gets attendees involved by having them answer questions or engage with your staff. While interacting with attendees, make sure you are capturing their contact information and leading them to your landing page (that you created before attending the show).

4. Make your attendance known on social media

You already have used social media to let prospects know you are attending the trade show. So keep up the posting and tweeting while you are at the show.

Use time-sensitive giveaways to boost booth attendance and promote special sessions and upcoming presentations live from the trade show floor. Videos and pictures of your live demonstrations and contests are sure to create a buzz amongst attendees. Use these posts to continue to push your landing page and let potential customers know what you are up to throughout the trade show.

Creating a presence at a trade show gives you a powerful platform for meeting new customers, reconnecting with existing clientele, and building a more established brand. Exhibiting at a trade show gives you unparalleled access to important prospects, who are taking the time to learn about your products and services. These four tips can help you get the most engagement from your attendance, while collecting leads that will ultimately grow your business and sales.

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Lead Generation Strategy: Preparing for the Trade Show

Lead Generation Strategy: Preparing for the Trade Show

Follow these four steps ahead of the show to ensure you’re getting the most out of your lead generation efforts.

This is the first installment of a three-part series about generating leads around a trade show.

As thousands of us prepare for our travels to Chicago to attend ProMat 2017, many are wondering: How can I maximize my time? What can I do to stand out? What will help me generate the most new business?

These are important questions — ones that deserve careful thought and strategy. So we created a three-part series to help you make the most of your next trade show.

In this first part, we will focus on the prep work you can do before heading to your trade show that will set you up for success.

Pre-show prep in 4 steps

With over 850 exhibitors attending ProMat this year, it is important to start the work of nurturing leads before you even leave your office. Strategically planning for this event can help you get the most out of your trade show experience, and get you the leads to grow your business and increase your sales.

Here are four tips to get you started on the right track.

1. Set clear goals

Why are you attending ProMat? What do you hope to gain from your attendance, in addition to leads? Understanding why you are attending a trade show is the foundation for creating what you want to achieve from your presence.

For example, if your goal is to boost your social media presence, make sure every handout, landing page, and face-to-face interaction includes a request to like your company on Facebook (or other social media sites). Or if you are hoping to educate potential customers on a new product, work on creating exciting new marketing handouts and presentations that can be displayed during the trade show.

2. Research your audience

Focusing on who will be attending the show can give you invaluable insight into the motivation behind their attendance and how you can best capture their attention.

Performing prospect research using the list of attendees — including anyone who has given you their contact information through social media, your landing page, or website — provides added awareness about your target audience. You can also go one step further and reach out to high-value prospects on your social media sites to step up a meeting time during the show.

3. Advertise, advertise, advertise

Your company has spent valuable resources to attend the show, so make it known that you’ll be there. Reach out to customers, attendees, and contacts through your social media outlets. Most trade shows have event-specific hashtags (#ProMat) to help spread the word on Twitter, Facebook, Instagram and LinkedIn.

Make sure to include your booth number and location, if possible. Get creative with fun teaser videos to engage with potential customers and get them curious about your new products. Creating an event-specific landing page to channel your prospects into one location, giving you a place to answer questions, create a running list of leads, and continue to promote your presence at the trade show.

4. Create content to distribute

It’s imperative to have content (brochures, templates, etc.) that highlights your brand and products. You should create content that can be distributed during the show that supplements your booth staff, helping them to educate and answer questions.

For example, you can create copies of a presentation you are giving. This allows attendees that cannot attend the presentation to still obtain the valuable information and affords you the opportunity to expand upon the presentation. Preparing these handouts ahead of time allows you to skip the last-minute scramble and focus on being present at the show.

These four tips can get you started on your journey to a successful trade-show experience. Using inbound marketing and social media tools, you are already ahead of your competitors before you even arrive at the show.

Other posts in this series:

Will Blogging One More Time per Week Really Make a Difference?

Will Blogging One More Time per Week Really Make a Difference?

A supply chain company published one more blog post per week and gained a new customer in one month.

Companies in the logistics and supply chain industries have been hesitant to adopt digital and content marketing because they are unsure about the benefits. We hear it all the time: Who is going to read a blog about my business? How is that going to get me more customers?

Something else we see all the time? How content marketing works for supply chain companies.

You see, the B2B buying process has changed. The vast majority of buyers now go online to research products and services they want to purchase. The proof is in the numbers:

  • 94% of buyers reported using online research at some point in the purchasing process.
  • 62% of B2B buyers say that a web search was one of the first three resources they use to learn about a solution.
  • 95% of B2B buyers are willing to consider vendor-related content as trustworthy.
  • 67% more leads were generated by companies with an active blog last year.
  • 47% of B2B buyers consume 3-5 pieces of content prior to engaging with a salesperson.
  • 51% of B2B buyers rely more on content to research and make B2B purchasing decisions than they did a year ago.

I could go on and on.

Blogging frequency matters

Here’s the rub: Blogging every once and awhile isn’t going to get you results. You need to publish quality content on a consistent basis to attract prospects to your site.

The reality is that the more often you blog, the more traffic and leads you’ll get. Search engines consider posting frequency in their rankings. What’s more, every time you post, you create a new opportunity to be found, to be shared, and to be linked to by other sites.

That being said, you don’t need to post five times a week to be successful. In fact, small steps can go a long way.

Try one more post per week

We often encourage our clients to increase their blogging cadence by just one more post per week. Though some are skeptical of the impact this will have on their traffic and lead-generation efforts, they inevitably find that such a small step can make a big difference.

Take one client of ours, for example.

We suggested moving from publishing one post to two posts per week. The client was unsure this would have any impact, especially for a company in the supply chain industry. But the immediate results spoke for themselves.

After just one month, the client saw the following successes:

  • Web traffic increased by 23%.
  • Social reach increased by 252%.
  • Sales leads doubled. 90% of those leads were sourced from organic search.
  • A lead converted to a customer.

All of these results were directly related to the increased blog frequency.

Test it out

The trouble in publishing more posts is balancing resources so that you’re publishing frequently but maintaining value and quality within your content. We’re big advocates of testing to find your personal sweet spot for the amount of posts your organization is able to publish to maximize traffic and leads.  

Try publishing one more post per week for one month. Track your KPIs, calculate ROI, and assess whether increasing the blogging frequency is right for your business. You may be surprised at the results.

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Generate Leads Faster with Your Blog: Two Tips for the Supply Chain

Generate Leads Faster with Your Blog: Two Tips for the Supply Chain

Use these two strategies to help your blog generate leads faster.

Creating quality content for your blog that educates and engages consumers takes significant investment and resources. But, unfortunately, blog posts usually don’t deliver the immediate ROI that many companies are looking for.

A blog is an excellent lead-generation tool. But, as I’ve written about before, it takes time to generate leads and sales.

Like a fine wine, blog posts become more valuable with age.

Older content — likely, with more shares, likes, and referrals from other webpages — hold more credibility with search engines. The more credible the blog post, the higher it will rank in search engine results. What does this mean for you? The more time your blog has to circulate the internet, the more opportunity people have to read it, the higher it will appear in search queries. It’s that simple.

But your boss wants to see results in the form of leads and sales now. How can you bridge the gap between giving your blog the time it needs to become credible and boosting your lead-generating efforts for this sales cycle?

If you want to accelerate lead generation, it’s going to take a greater investment. But if you’re willing to commit more time and resources, here are two things you can do to see results sooner than later.

Two things you can do now to get leads faster

1. Publish more frequently.

Search engines value posting frequency because it shows that your blog is a consistent source of content. The question is, how much can your organization publish without experiencing a decline in quality and relevancy? Those are other factors influencing search engine rankings, not to mention readership, leads, and conversions.

But “more frequently” doesn’t have to mean going from 0 to 60. Even publishing once more per week can make a dramatic impact. This story, for example, shows how publishing one more post per week helped a client’s web traffic increase by 23%, sales leads double, and a prospect convert to a customer — and that was just in just one month.

A HubSpot study showed a tipping point around 400 total blog posts — blogs with 401+ total posts generated twice as much traffic as those that had published 301-400 posts. And more specifically, B2B companies with 401+ total blog posts generated nearly 3X as many leads as those with 0-200 posts. The faster you can reach that 400 mark, the quicker your results.

2. Don’t neglect your old content.

It’s important to keep in mind that the majority of your web traffic (aka potential leads) will first encounter your older content. Looking at Fronetics’ most-viewed posts last month, for example, 80% were published at least six months prior. In fact, 50% were more than a year old.

What does that mean? For one, you should keep tending to your already published content, particularly those posts that prove to be a consistent source of traffic. Update information; add links to new related posts or other relevant resources; and seek opportunities to insert or update calls-to-action to current offers and campaigns. Making sure those older, consistently popular posts continue to serve and engage your readers will increase your chances of conversion.

Secondly, it’s crucial that you look beyond how the posts you published recently perform. Something that doesn’t get a lot of views in the first week may be a huge traffic source and lead converter in a little time. Many content management systems, like HubSpot, can generate attribution reports, which tell you which web pages users most often visit before converting to a lead. Compare these pages with your high-traffic pages that don’t make the list to see how you can create more opportunities for lead conversion on the pages earning the most traffic.

If you invest the time and resources to run a blog, you owe it to yourself to see it through to success. Doing these two small things can get you there faster.

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