by Fronetics | May 30, 2019 | Blog, Current Events, Marketing, Social Media
Also, this month in social media news: Facebook shows marketing decline; Instagram introduces unfollower statistics for creators; and YouTube adds still-image ads.
Highlights:
- Facebook announces a new redesign that puts Groups at the center – and brands on the outskirts.
- For the first time in 5 years, Facebook marketing is in decline.
- Instagram is testing small changes that could make a big difference for brands.
It’s been a big month in social media news. Kicking things off, Facebook held its annual F8 developer conference, giving the world some insights into the platform’s future, including long-term goals. Just one week later, Social Media Examiner released its annual Social Media Marketing Industry Report, which showed a decline in Facebook marketing in general.
In the meantime, YouTube is rolling out a new development for advertisers: still image ads. LinkedIn has updated its Job Search tools, and Instagram is empowering creator accounts with data about unfollowers and new likes. Read on for a roundup of social media news from May 2019.
Facebook Holds Its Annual F8 Developer Conference
From April 30-May 1 in San Jose, CA, Facebook gave developers some glimpses into its long-term goals and strategies. Perhaps the biggest news from the conference is the complete redesign of both its desktop and mobile versions. While the redesign has some aesthetic changes, the important thing for marketers to know is that Facebook is now structuring itself around Groups. As Facebook reported, the new design “puts your communities at the center.”
It’s official: Facebook is departing from the News Feed focus, and instead continuing to turn toward being a more friends-focused platform. In the wake of Cambridge Analytica, Facebook is continuing its push to restore user confidence — and in doing so, it’s clearly demonstrating that Facebook is a decreasingly friendly place for brands. Marketers need to stay abreast of the ongoing changes and shift their Facebook strategies accordingly. Keep an eye on our monthly social media news roundups for updates.
New Report: Facebook Marketing Decline
The Social Media Marketing Industry Reportis out, and its findings offer some surprises — at least on the surface. In a reversal of trends from the past 5 years, there is a clear indication that marketers are turning away from Facebook. While this doesn’t mean that marketers are turning away from Facebook entirely, it does mean that they are diversifying their social advertising. One in 10 marketers indicated that they’ll be decreasing their organic marketing on Facebook, and only 51% plan to increase their organic activities, down from 62% in 2018.
LinkedIn Updates Its Job Search Tools
LinkedIn is continuing to build quietly on its success as a highly respected, professional platform. According to LinkedIn’s announcement of recent changes to its Jobs tools, “We’ve grown from 300,000 to 20 million job postings in the past five years, with members applying to 25 million jobs every week and a new hire made every 8 seconds using LinkedIn.”
The network has redesigned its Jobs section, with the goal of catering better to user needs. The homepage is now more streamlined and less cluttered, and more focused on advertising roles, making it easier for users to scan quickly through available opportunities. The platform is also revamping its job alerts system, giving users instant, personalized alerts about available opportunities. It’s also making its Salary Insights data available to all members.
Instagram Separates New Likes on Posts and Adds Unfollower Stats for Creator Accounts
Instagram is testing out some options that will help businesses easily see activity and take actions based on it. The platform is now sorting the Likes section for creator accounts into “Earlier” and “New” sections, helping businesses easily distinguish the latest activity. The feature has been on Android for several months but is new for iOS.
Similarly, Instagram creator accounts now have access data on followers and, notably, unfollowers. This is valuable data for marketers, as it provides context on content and overall account performance.
YouTube Adds New Still Image Ads
YouTubehas announced that it will soon begin providing non-video advertisers with a new still-image option that will appear within YouTube home feeds. “For a long time, advertising on YouTube meant your brand had to have a video or app ad,” says the announcement. “We’re excited to announce today that’s no longer the case.”
YouTube is calling the feature Discovery Ads, and it will use audience targeting to display ads to relevant users based on their activity. “Discovery ads are a simple and effective way to tap into the power of YouTube — and you don’t even need a video. Just upload your best images from your social campaign, then we’ll optimize your media mix for maximum performance across Gmail, Discover and the YouTube Home feed.”
What social media news caught your eye this month?
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by Fronetics | May 13, 2019 | Blog, Content Marketing, Marketing, Social Media, Supply Chain
Instagram Stories offer an on-trend platform for delivering targeted content to B2B buyers, and we’re joining the fun.
We’ve written extensively about the benefits of using Instagram as a part of your social media strategy. And, though we’ve been active on Instagram for over two years, we’re now taking on Instagram Stories.
Instagram Stories are sequences of content that a user (or business) posts to Instagram over a 24-hour period. Besides photos, Stories can include videos, live and prerecorded. The content plays as a continuous feed, creating a narrative about the user’s day — hence the term “Stories.”
Audiences can view the Stories of the users they follow within the 24-hour window after they are posted. They can find users with active Stories by scrolling the user icons at the top of the app. Or users can tell their followers that they’ve posted a story by tagging them, which notifies them through a direct message.
Fronetics’ Stories will be a fun mix of breaking news, highlights of upcoming events, and live video on the latest industry trends. Ideas for Stories you’d like to see us cover? Email me at [email protected].
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by Fronetics | May 1, 2019 | Blog, Content Marketing, Logistics, Manufacturing & Distribution, Marketing, Social Media, Supply Chain
We get many queries from manufacturers about social marketing — mostly, why and how should I use it — so here are our answers to the most-popular questions manufacturers ask about social media.
Highlights:
- Facilitate networking opportunities, thought leadership, and prospect/client relationships.
- Consider using popular platforms like YouTube and Instagram to engage users and drive website traffic.
- Don’t use social media to push your products.
(Made with Canva)
B2B operations have increasingly embraced social media as a strategic marketing tool. In fact, 9 out of 10 companies are active on at least one platform. But manufacturers, in particular, have been reticent to jump on the social media bandwagon.
If your manufacturing operation isn’t making use of social media as a tool to engage with your audience, you’re missing out on big lead generation potential. Manufacturers like the Dow Chemical Company, ArcelorMittal, and CAT Products are among those that have figured out how to harness the power of social media.
To help you launch or refine your efforts, we’ve put together the following answers to the most-popular questions manufacturers ask about social media.
Why should manufacturing companies be on social media?
There are three major reasons that manufacturing brands should be all over social media:
- Establish thought leadership
- Network within the industry
- Develop and sustain client relationships
Notice that none of these involve selling products. As with content marketing in general, good social media marketing isn’t about pushing your products.
[bctt tweet=”The value of social media for manufacturers is in its potential to establish and expand thought leadership and to cultivate meaningful and fruitful relationships within your industry and among prospects and clients.” username=”Fronetics”]
To make the most of social media as a marketing tool, abandon the idea that it’s about blatant sales pitches. Instead, approach it from the perspective that it’s an inherently social tool – that is, its value for manufacturers is in its potential to establish and expand thought leadership and to cultivate meaningful and fruitful relationships within your industry and among prospects and clients.
Which social media platforms should manufacturers be using?
Not all social media platforms are created equal. Each requires its own strategy, content format, and media. We recommend that manufacturers consider these five platforms:
1) Facebook
Facebook is an excellent place to share content with a wide segment of your audience, to promote engagement (through likes, comments, and shares), and to engage with peers and prospects. Not only that, the savviest marketers are using Facebook to understand their industry better – everything from strategies of peer brands to a fuller picture of your target buyer persona to the informational or product needs of your prospects.
2) Twitter
Twitter’s format is about brief, pithy content, used to engage with and inform your audience. This is an ideal place to let customers know what you’re planning next, to establish your corporate personality, and to let your audience in on a slice of your day-to-day operations and values.
3) YouTube
Video marketing for manufacturers is skyrocketing. With video being the most popular form of content online today, YouTube is an obvious choice for marketers. Whether it’s “how to” videos, footage of your operations, or interviews with subject-matter experts, your brand should be using YouTube to drive search traffic and educate prospects.
4) LinkedIn
B2B marketers unequivocally rank LinkedIn as the most effective network for lead generation, follower engagement, and traffic to their websites. An ideal place to engage with industry leaders, LinkedIn is also great for distributing content to a focused audience.
5) Instagram
The popularity of this highly visual platform has continued to skyrocket – it’s currently the second-most-used social media platform (up from fourth just two years ago). And believe it or not, this picture-based network is a powerhouse for B2B brands. We’ve written extensively about how brands can leverage Instagram and Instagram Stories. Suffice it to say, this is a perfect place to post your most engaging visual content and actively engage with followers.
How can manufacturers be effective on social media?
As with any content marketing effort, a well-thought-out social media strategy is a big part of success. As you create and begin to implement your strategy, start with these five tips.
1) Listen.
Before you post even a single piece of content, start by listening to your audience. In the days before social media, marketers had it much harder when it came to determining audience needs and preferences. Use these platforms to research your target prospects, as well as how competitors are engaging followers. Make note of the questions your target audience has, frustrations or challenges they express, and what types of content they engage with.
2) Focus on offering value.
You’d be surprised how many manufacturers neglect to place a premium on simply being useful with their social media content. It’s not complicated: If you post relevant, valuable content for your target audience, you’ll boost engagement, grow brand awareness, and generate and convert more leads.
3) You don’t have to reinvent the wheel every time you post.
One of the great things about social media is that it rewards not only content creation, but content curation. While you do want to be posting original content most of the time (experts recommend about 60%), a good chunk of your posting activity should include curating relevant content from third parties to share with your followers.
4) Be creative.
Separating yourself from your competitors can be a challenge, but it’s one worth striving toward. Start by asking yourself what makes your operation unique, what’s special about your process, what industry-leading expertise does your executive team have, what unusual perspective can you offer? Next, start breaking these four rules.
5) Learn from your successes and setbacks.
There are many tools out there to help you track the results of your social media efforts. Determine the right KPIs for your business and keep track of your results relentlessly. These metrics will allow you to study your impact and frequently tailor your strategy accordingly.
It’s time for manufacturers to fully embrace the marketing potential of social media. Whether you create and implement your own strategy, or decide to outsource your social media efforts, social media is a powerful set of tools that manufacturers should be harnessing.
Are there other questions manufactures ask about social media that we missed? Let me know in the comments.
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by Fronetics | Apr 30, 2019 | Blog, Current Events, Marketing, Social Media, Video Marketing
Also, this month in social media news: LinkedIn adds a “Teammates” option to facilitate connections among colleagues, and Facebook is testing a Stories-like newsfeed.
Highlights:
- Facebook is giving users increased access to what information advertisers have on them.
- Instagram is considering joining Facebook in promoting communal video experiences.
- LinkedIn’s “Teammates” feature helps users prioritize content from close connections.
This month in social media news, Facebook is continuing to combat user privacy concerns by introducing a tool to provide greater transparency about the content they see on their Newsfeeds, both from connections and from advertisers. The platform is also continuing to explore the Stories trend, as it conducts early-stage testing of a layout that resembles the Stories feature more than it does the existing Newsfeed.
Both Instagram and LinkedIn are promoting greater community among users. Instagram is testing a group video viewing option, joining Facebook’s Watch Party, introduced last year. LinkedIn is rolling out a feature which allows users to prioritize content from their closest connections. Read on for a round-up of social media news.
Facebook Introduces a Feature to Assist Users in Understanding the Context of Content Appearing on the Newsfeed
Having been embroiled in ongoing privacy-related scandals, Facebookis making users’ safety and comfort using the platform a priority. To that end, the company has announced that it will be giving users greater control over the content that appears on their Newsfeeds, through the “Why am I seeing this post?” feature.
[bctt tweet=”Facebook has announced that it will be giving users greater control over the content that appears on their Newsfeeds, through the “Why am I seeing this post?” feature.” username=”Fronetics”]
In 2014, the social media giant launched its similar feature, “Why am I seeing this ad?” which was geared toward projecting transparency in the company’s embattled relationship with users and their advertising content. Facebook announced simultaneously that it will be “making improvements” to the older feature. The new “Why am I seeing this post?” feature aims to help users understand the context for what shows up in their Newsfeeds, and it also allows them to control and manage content.
Marketers should be aware that users will now be able to find out when their profile information matches with the information on an advertiser’s list, as well as when an advertiser “saves their personal information in their database and other details such as if they (the users) were targeted by the advertiser through another marketing partner of theirs (advertisers).”
Instagram Tests a Communal Video Viewing Option
Social media platforms are continuing to push the boundaries of social experiences that are possible for users not in physical proximity. Back in 2018, Facebook rolled out its “Watch Party” option, and now Instagram is exploring jumping on the bandwagon, testing a similar function in its app.
The feature would allow users to view video content on Instagram with a friend, while simultaneously seeing their reactions on screen, using the phone’s camera, in a split-screen view. Users can also apply face filters and other visual tools to the personal feed. Instagram and Facebook’s features are part of a larger trend toward “multi-participatory consumption.”
LinkedIn Adds a New “Teammates” Option to Maintain Connections Among Colleagues
In an ongoing attempt to boost on-platform engagement, LinkedIn has introduced a new feature called “Teammates.” It enables users to put a priority on updates from immediate connections, content with which LinkedIn has found that its users are 60% more likely to engage than more distant connections. As users place a priority on updates from teammates, it will appear higher in their feeds.
The network is pushing the feature as promoting community within the workplace: “95% of working professionals think it’s a good idea to have friends at work, and 63% say they have relationships with their co-workers outside the office. Based on a recent study we shared last month, having friends at work can also help you advance your career.”
Marketers should take note, since it’s not immediately clear what the impact of this feature will be on branded content. Nonetheless, it emphasizes the value of cultivating meaningful connections on the platform, as potential clients will be more likely to mark these types of connections as “teammates,” placing a higher priority on their content.
Facebook is Testing a Stories-Like Swipeable Newsfeed
Stories features across the social media landscape continue to grow in popularity. In keeping with the trend, Facebook is experimenting with a Newsfeed layout which allows users to side-scroll or swipe between posts in their feed, rather than scrolling down. This is a potential significant re-design for the platform, and points to the fact that the Stories trend is here to stay.
If Facebook adopts the design, it would merge Stories and Newsfeed content into a single stream. The network emphasized to TechCrunchthat it is “in the very early stages of development,” and “still needs to conduct a lot more user research before any public experimentation can take place.”
Therefore, while it’s unlikely that a new Newsfeed is coming soon, what is clear is that social media platforms are experimenting with increasingly integrating Stories-style content into every aspect of the user experience.
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by Fronetics | Mar 20, 2019 | Blog, Content Marketing, Marketing, Social Media
Many B2B organizations are using Instagram to grow business. Here are a dozen Instagram tips to help you use the platform effectively.
Highlights:
- Instagram has become the second most used social media platform, up from fourth in 2017.
- Audiences love real-time content, like Instagram Stories. It lets them feel a genuine, human connection — the creation of which sometimes poses a challenge for B2B marketers.
- An effective Instagram presence has the potential to grow brand awareness, improve your reputation, and generate qualified leads.
Recent research on social media use shows that 66% of brands now use Instagram. As of 2018, it was second-most used platform by businesses, up from fourth in 2017. If you’re considering using this social media network for your business, which you should be, our 12 Instagram tips can help you get started.
12 Instagram Tips for Supply Chain Companies
(Made with Canva)
1. Be authentic
Many supply chain companies often fall into the trap of using stock photography or overly staged promotional pictures of products. The ethos of Instagram is all about authenticity and personality. Let your audience get an up-close-and-personal glimpse into your company’s culture with real photos of the people, places, and things that make your business run every day.
2. Optimize your account
Before we get to anything fancy, take a step back and make sure your Instagram account is fully optimized. This means you need:
- a bio with a link to marketing or product pages related to a specific keyword or hashtag;
- image captions, which can reference the link in your bio;
- a search-friendly username; and
- a compelling profile image that reflects your company.
3. Go live
Live video is the “it” trend in social media marketing, with 63% of marketers reporting that they plan on adding it to their overall strategy. Audiences love real-time content, and it lets them feel a genuine, human connection — the creation of which sometimes poses a challenge for B2B marketers.
4. Put your Stories in Highlights
In addition to its Stories feature, Instagram now lets users create a featured group of “Highlights” in various categories on their profiles. Stories have only a 24-hour lifespan, so featuring your most effective Stories clips in Highlights gives them a second life and a chance to engage future followers. One of the best features of Stories and Highlights is that it allows companies to view and analyze how users have viewed and interacted with their content.
5. Keep up the pace
Instagram is one of the easiest social media platforms to post on. That means you can quickly snap photos wherever you are — say, at a conference or event, or even on your way into the office — and publish it instantly. This is great for reaching the coveted millennial audience, which seems to have an unquenchable thirst for consuming content, particularly images and graphics.
6. Keep your content consistent
Posting on a consistent timetable is crucial to maintaining an active following. Posting irregularly means you risk your followers forgetting about you, and posting all at once can annoy and drive followers away. Ideally, companies should post 2-3 times a day, but you’ll need to test how many times a day is most effective for your particular business in engaging your specific audience. For more, check out our guide to when to post on social media.
7. Try a takeover
Taking over the Instagram account of a partner company or customer is a great way to draw attention from an existing and relevant audience, providing mutual benefits to both parties.
8. Invest in sponsored posts and product reviews
Optimizing your account and following Instagram best practices will go a long way toward earning authentic followers that could become future leads and/or customers. But to really boost your impact, it pays to take advantage of influencer marketing on Instagram. Create a list of large accounts in your vertical (think industry media sites and partners), follow them, and reach out to their marketing team to ask about sponsored-post pricing. Be on the lookout for influencers with a high engagement rate relative to number of followers.
[bctt tweet=”Optimizing your account and following Instagram best practices will go a long way toward earning authentic followers that could become future leads and/or customers.” username=”Fronetics”]
9. Use the right hashtags
One of the most effective ways to grow your Instagram following is to use hashtags effectively. Since Instagram gives users the ability to follow hashtags that interest them, and they function as links to other relevant content, choosing the right hashtags is the ideal way to reach and engage your target audience.
Keep an eye on accounts of peer brands to stay up to date with the best hashtags to use. The most effective hashtags are short, memorable, and easy to read. You can also use an online tool like InconoSquare or Websta to find relevant hashtags for your business.
10. Use the right filters
Sure, filters are great for turning boring or poorly lit photos into more engaging images. But, it turns out that which filter you choose really does have an impact on engagement. These lighting and color presets offered by Instagram have the potential to create mood and style in your image content. According to Iconosquare, these 10 filters are currently the most popular on Instagram:
- Normal (No Filter)
- Clarendon
- Juno
- Lark
- Ludwig
- Gingham
- Valencia
- X-Pro II
- Lo-fi
- Amaro
11. Be a storyteller
Instagram is all about visual storytelling. Your posts should do more than promote your products — they should be drawing in your audience with narrative told through a visual format. Instagram Stories are an ideal way to engage your audience!
12. Get personal
Go in deep and personal with your customers by answering their questions via 10-second videos. You let your viewers feel like they’re being heard. Plus, short videos are ideal for reposting.
The Bottom Line
Instagram is an extremely effective tool for B2B businesses. These Instagram tips for using the platform will help you create and nurture a loyal, engaged audience base. In turn, an effective Instagram presence has the potential to grow brand awareness, improve your reputation, and generate qualified leads.
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