by Fronetics | Jan 11, 2017 | Blog, Current Events, Marketing, Social Media
Learn about LinkedIn’s makeover, the parade of apps joining the live video trend, and more social media news for supply chain marketers.
As part of our ongoing series informing supply chain marketers about the latest updates and trends on social networking platforms, here is the January 2017 edition of social media news.
LinkedIn gets a new look
If you’ve signed onto LinkedIn lately and noticed everything looks a little different, you’ve experienced the new LinkedIn. The latest version should make it easier to find new contacts, interact with connections, and write posts, but it may take some getting used to. Social Media Examiner’s What Marketers Need to Know guide can help you navigate all the new features and organization.
Instagram rolls out live video
Following the massive success of Facebook Live, Instagram has introduced a live broadcasting tool within its Stories feature, now available for all U.S. users. Live videos disappear after they finish running. Reportedly, the Explore tab will feature a “top live” section so users can browse popular broadcasts as they are happening.
Twitter adds live broadcast feature
Twitter, too, joined the live video game by introducing #GoLive, powered by Periscope. Within the Twitter app for iOS or Android, users can tweet live video, while followers on Twitter and Periscope can join, comment on, and send hearts to the broadcast. Read more
Facebook introduces Live 360
Facebook announced the impending arrival of Live 360 for all Pages and Profiles sometime later this year. Combining the experiences of live broadcast with 360 video, the new feature will “[transport] people into new experiences — right as they happen.”
Twitter will pare down Vine to Vine Camera
Contrary to previous reports, Twitter will not completely shut down the video app Vine, but instead dress it down to a camera app called Vine Camera. Users will still be able to create 6-second looping videos and post them directly to Twitter or save them to their phones. Read more
Instagram introduces Saved Posts
Users of the Instagram 10.2 app for iOS or Android are now able to save posts from other users in their own private collections. Instagram has added a small bookmark icon on the bottom-right-hand side of each photo, which allows users to pin that image to their Saved Posts board. This board is not visible to other users, but individuals can access their Saved Posts at any time. Read more
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by Fronetics | Dec 8, 2016 | Blog, Content Marketing, Logistics, Marketing, Social Media, Strategy, Supply Chain
How 2 new developments have changed the world of marketing
The year 2017 is about to dawn, and with it marks a decade anniversary of the birth of two seismic changes in how people view the world around them. No doubt you’ve incorporated both of these changes into your daily life, but have you fully absorbed them into the way you conduct your business?
In supply chain and logistics businesses, the general answer is “no.” That’s a significant problem for a company’s long-term success, but it can be remedied.
Let’s look at the two world-changing phenomena, how rapidly they’ve reshaped the world, why they are crucial to your company, and steps you can take to fuse them into your business.
A new website is launched
It was just 10 years ago that a new website poked its head up on the internet, offering to the general public an online social network so people could keep in contact with friends and family. Originally designed as a private forum for college and high school students to connect online, but its founders thought perhaps it might catch on with the public, too.
In late 2006, when Facebook opened its website to anyone who wanted to sign on, it saw its users soar by 33%, to 8 million. But that was barely a blip compared to the social and business marketing revolution it has created worldwide. Now over 1.8 billion people use Facebook, and hundreds of millions more use other social media channels that have sprung up in its wake — Twitter, LinkedIn, Snap, Instagram, and many others.
For businesses, social media has opened up an entirely new way to find and interact with customers. It’s changed the traditional ground rules of marketing and advertising. And it’s created a completely new and sophisticated tool — big data — that provides unprecedented amounts of information about customers and potential customers. That information is valuable.
A new phone dials in
The second revolution is now literally in the hands of one quarter of the world’s population.
Around the time Facebook launched, Apple came out with its first foray into the emerging field of cellular phones. The iPhone was an instant hit, selling a little over 1 million phones in its debut year, 2007. It combined the functions of a smart cellphone with intuitive ways to connect to the internet. Rival technologies quickly followed suit. Today, an estimated 2.6 billion people worldwide use a smartphone.
Mobile communication, via smartphones, is now the dominant way that people access the internet. About 55% of people use their phones to surf the web. And while a decade ago they spent less than 30 minutes per day using their phone’s functions, now it’s around 3 hours per day. Here’s another thing to consider — most people have their cellphones on their person during all their waking hours, and they check it over 100 times a day.
For businesses, having a mobile phone strategy and a well-managed mobile presence is absolutely essential. When it’s working at full throttle, it’s populating the social media apps that people are checking dozens of times per day. It’s providing compelling content that they want to read; it’s building up name-brand recognition; and it’s growing brand loyalty.
Looking toward 2017
Every year the boundaries of social media and internet marketing get pushed. It is hard to find a consensus on what the dominant trend will be. Will Twitter dwindle and other social media platforms take its place? Some think that companies will need to be faster and smarter about creating content linked to whatever the hot topic of the day is. Others don’t see a dominate change on the horizon; instead incremental changes to what’s already online.
For supply chain and logistics companies that want to establish a foothold or build on an existing beachhead, the solutions lie in the new evolution of customer interaction, called content marketing.
The landscape changes ahead are hard to predict, but there are some reliable existing strategies to follow. Fronetics has put together a guide on how supply chain and logistics companies can formulate tactics to take advantage of the opportunities that a content marketing plan and a robust social media presence can create. Click below to download the guide.
Who knows what social innovations the next decade will spawn. If the past decade is any guide, another revolution is coming. Are you keeping pace?
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by Fronetics | Nov 2, 2016 | Blog, Marketing, Social Media, Supply Chain
Twitter will shut down its 6-second video platform; Facebook launches Recommendations feature; and more social media updates.
Twitter folds Vine
Twitter announced its plans to fold its video platform, Vine, in a Medium post on Thursday, October 27. The mobile app and website will not close immediately so that users can still access and download their Vines before they become unavailable.
The announcement follows news that Twitter would cut 9% of its workforce as it struggles to become profitable. Meanwhile, video platforms, like YouTube and Snapchat, and video capabilities on other social networks, like Instagram and Facebook, continue to soar in popularity. Read more
Facebook launches Recommendations feature and CTA buttons for local businesses
Facebook’s new Recommendations feature allows users to gather, map, and organize local business recommendations from their friends. You can pose a question, such as, “Where is the best place to buy paint?” and Facebook will auto-add extra information, like addresses and reviews, based on your friends’ responses.
Additionally, businesses can implement new call-to-action buttons to drive users to book an appointment, purchase tickets to an event, and more without ever leaving your business’ Facebook page. Read more
Facebook Live launches broadcasting tool for verified pages
Facebook Live’s new tool allows the administrators of verified pages schedule a live broadcast up to a week in advance, so that companies “can build anticipation and buzz” with their audiences. A page’s fans can wait in a virtual lobby as soon as three minutes prior to the launch of the broadcast.
As soon as a page schedules a broadcast, fans receive a notification in their newsfeeds and an option to schedule a reminder. Pages will receive a link to share or embed in websites, social media posts, and blogs. Read more
Simply Measured releases annual State of Social Marketing report
Social analytics company Simply Measured recently released its annual report regarding social media use by some of the biggest brands around the globe. The 2016 State of Social Marketing Report uncovered trends about a wide range of topics, but among the most interesting was the disconnect between how marketers are measuring social media success and what their leadership is asking for. Read more
More social media news and features to watch
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by Fronetics | Oct 13, 2016 | Blog, Content Marketing, Marketing, Social Media
Here’s a summary of what’s been happening on all of your favorite social media platforms lately.
Social media platforms change so frequently, it’s often hard to keep up. But, since social media is a crucial part of any effective content marketing strategy, it’s important to know what tools are available to your business and how you might gain value from using them.
That being said, we’ll be regularly summarizing any updates, changes, additions, or otherwise noteworthy goings-on in the social media world in this space. Feel free to send me an email if you want more information about any of these tools or if you’d like to see us cover something new in social media that we haven’t.
Facebook combats fake stories in Trending Topics
After letting its news curation staff go this summer, Facebook is working to find a solution to combat sensational news stories from creeping into its Trending news section, now run completely by algorithms. The company announced that it will implement a technology similar to that used by the news feed feature. Read more
Longer tweets come to Twitter
As of September 19, Twitter has changed the kind of content that counts toward the 140-character limit in tweets. Media attachments, quote tweets, and @names in replies no longer count toward the limit. Read more
Snapchat becomes Snap Inc., launches video sunglasses
In September, Snapchat launched a new line of business, video-enabled sunglasses (called Spectacles), and rebranded with a new corporate name, Snap Inc. CEO Evan Spiegel said in a blog post that the rebranding reflects the company’s diversification. Read more
Facebook launches Messenger Day to Poland, and it looks a lot like Snapchat
Facebook Messenger users in Poland, where Snapchat is not yet popular, can now share illustrated photos and videos that disappear within 24 hours. The platform says it often tests new features before rolling them out to other markets, but it is not yet clear if or when Messenger Day will come to the U.S. Read more
Twitter rolls out Moments to all members
Moments are a collection of tweets that focus on the same subject. Previously available only to specific partners, all members are now able to use this feature. Read more
Facebook enhances Canvas’ capabilities for brand advertising
New metrics, templates, and upcoming features like 360 videos are all ways Facebook is expanding the advertising feature’s utility for all businesses. Read more. Relatedly, brands can now create custom audiences based on users who have viewed their Canvas ads on Facebook. Read more
Pinterest launches Promote button
Brands can now promote their pins when creating it or when viewing it on their profiles with the new Promote button. Read more
Vimeo rolls out Vimeo Business
Video streaming platform Vimeo officially announced its business-focused membership option, Vimeo Business. The subscription includes unlimited bandwidth, analytics tools, and lead-generation mechanisms. Read more
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by Fronetics | Oct 4, 2016 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
This list of social media articles includes useful information for both people who rarely use social networking sites and for more advanced users.
We’ve been using this space to write about social media a lot lately. That’s partly because so many exciting new developments and enhancements keep popping up. It’s also because we can’t underscore enough how important it is for companies in the supply chain industry to participate in social media.
I thought it would be helpful to revisit some of our recent information, guides, and tips and tricks regarding social media use for B2B marketers. The following list encompasses both general, how-to-type instruction and more detailed advice for more advanced users.
I’ve segmented articles by platform and included a catch-all category at the bottom as well. Don’t see what you’re looking for? Shoot me an email to let me know what social media-related content you’d like to hear about on our blog.
LinkedIn
LinkedIn is the most popular social network for B2B companies. Here’s what you need to know to get started.
Learn about the free and paid methods LinkedIn offers to help you find and recruit new employees.
LinkedIn’s 433+ million member base presents an enormous opportunity for your company to earn new business. Start attracting those members to follow you.
Twitter
One of the top social media sites for B2B marketers, Twitter can help businesses spread brand awareness and communicate with customers.
You may find yourself frequently strapped for quality tweeting material. Here are some ideas to not only fill your feed but to keep your followers interested and engaged.
Leverage insights from Twitter’s analytics dashboard to improve audience engagement, reach, and content development.
We did an experiment to determine the ideal frequency for posting on Twitter. The resulting numbers were abysmal. But that means the experiment worked.
Add stickers to your photos on Twitter to join in on real-time conversations about trending topics and to grow your audience.
Twitter is changing its rules on the 140-character limit for your tweets. Learn what’s going to be different.
Facebook
Facebook Live offers businesses a new, creative platform for engaging customers. This article describes what marketers need to know about it and how to use it.
YouTube
YouTube is a useful engagement tool for B2B marketers who want to reach the social network’s more-than-3-billion users. Learn how to get started in this article.
Get started creating YouTube videos for your business with these easy-to-use tools and ideas for content.
Learn how to improve the reach of your YouTube videos with these strategies for distribution.
Reddit
Reddit is a gold mine for relevant, engaging content to share with your social media followers. Here’s how it works and how you can get started.
Other resources
Fronetics has developed this training specifically for business owners, marketers, and employees looking to learn more about social media and how they can contribute to their company’s success through these networks.
Fronetics has developed a comprehensive report exploring social media use in general and, specifically, within the logistics and supply chain industries.
Businesses are using social media as a strategic tool. This article explains the top three benefits companies in the logistics and supply chain industries can enjoy from participating on social platforms.
Your business should be on social media showing buyers that you know what they want and that your business can provide it.
A cross-departmental social media team can help your company get more out of social networking sites.
Participating in social media is not about earning followers; it’s about building relationships with your current and future customers.
If your social media strategy doesn’t align with your business objectives and target audience, your marketing budget is probably better spent elsewhere.