by Fronetics | May 8, 2018 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Interactive emails, segmentation, and AI are all email marketing trends that should be on all marketers’ radars.
Despite expert predictions, email is not dead.
In fact, more people are using email than ever before (close to 3.8 billion worldwide). Fronetics works with supply chain and logistics businesses every day, so we have a first-hand understanding of how email marketing can be successful in these industries.
That being said, it’s true that email is changing. Marketers need to be on top of these latest changes to keep pace and stay relevant. Here are 5 email marketing trends supply chain and logistics marketers should be ready for in 2018.
5 email marketing trends
1) Interactive emails
According to a recent survey by Litmus, more than 27% of marketers believe interactive emails make a big impact in email marketing. Making your emails engaging to read will reduce bounce rates and capture your target audience’s attention span for longer. A few ideas to make your content interactive: image galleries, sliders, buttons, quizzes, search bars, surveys, and, of course, an “Add to Cart” button.
2) List segmentation
If you’re not segmenting your email lists, you’re shortchanging your email marketing campaigns. MailChimp found that businesses who use list segmentation generate more than 14% more email opens and get 100.95% more clicks from email campaigns.
[bctt tweet=”Businesses who use list segmentation generate more than 14% more email opens and get 100% more clicks from email campaigns” username=”Fronetics”]
Effective email list segmentation is about collecting adequate data to create and target optimal email content based on audience preferences. A simple way to collect this type of data: email opt-in forms that collect more information than simply name and email.
3) Artificial intelligence
Artificial intelligence and machine-learning technologies will shape the future of email marketing. For example, Adobe has invested in AI-powered marketing, including features with the ability to suggest the best subject line for an email based on what it has learned about users. Machine learning can make email marketing easier, suggesting ways to segment email lists, send more personalized emails to key individuals, and generate product recommendations.
4) Plain-text emails
This one may seem counter-intuitive. While high-quality email design filled with images used to be a trend, marketers are increasingly finding that plain-text emails are more effective. This is largely because plain-text renders the same across all devices, and it has the added benefit of seeming more personal.
5) The rise of mobile-first
It’s not news that most emails are now opened on mobile devices. This means that it makes sense to start designing emails mobile-first. In addition, email subscription forms will start becoming more mobile-friendly, and content, such as articles and blog posts, should end with an email sign-up form to increase conversions.
What email marketing trends are you paying attention to?
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by Fronetics | Jan 22, 2018 | Blog, Content Marketing, Marketing
Automation is an excellent tool for marketers, but keep these things in mind when incorporating automation in email marketing.
I recently wrote about a new marketing trend all supply chain marketers should be paying attention to: marketing automation. One area where marketing automation can be particularly helpful is in email marketing.
Marketing automation software can improve your lead-nurturing process and make you more efficient. It can help you provide more personalized experiences for your prospects through email. It can also save you a significant amount of time, as you won’t have to create individual emails each time a particular prospect takes a particular action.
But be wary. Not everything can, or should, be automated or scheduled in advance. As you begin to incorporate automation in email marketing, here are 5 tips to get you started.
5 tips for using automation in email marketing
1) Segment your email list.
Email list segmentation allows you to customize your subscribers’ experiences by only sending emails to certain people based on different criteria. There are millions of ways to segment your list: when someone joined the list, what emails they’ve opened, their demographics, etc. This way, you can provide the most relevant communication to your prospects, keeping them invested — and keeping you out of their spam folder.
2) Timing is everything.
What you might notice is that segments of your list respond more positively at different times. Automation software allows you to take advantage of that, automating email blasts to correspond with the preferences of your subscribers.
3) Text is your friend.
It’s a sad fact that all that time you spend creating beautifully designed images to accompany your email content is wasted. Most of your subscribers will be using email programs that block out additional images. Focus on providing the most relevant, quality content instead.
4) Narrow down your list.
It might seem great to have a large subscriber list. But it’s the number active subscribers, rather than the total number of subscribers, that matters. Refining your email list should, therefore, be an ongoing process. Good news: It’s a task you can automate.
For example, send a “break up” email to members of your list that haven’t opened your emails in a while. If they don’t reply or open it, it’s safe to remove them from the list. It’s also important to make it easy for subscribers to opt out at any time.
5) Keep your finger on the pulse.
This is all about asking your subscribers what they want. It may seem obvious, but this all-important step is often overlooked. As soon as a new subscriber joins your list, they should be receiving an email asking them why they signed up for your email list. If you pay attention to the answer, you’ll now how to segment the new subscriber, which in turns ensures that they get the most individual experience, and cultivates a lasting relationship.
How do you use automation in email marketing?
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by Fronetics | Jun 22, 2017 | Blog, Content Marketing, Marketing
Email list segmentation is the one of the simplest and most critical practices to improving marketing email performance.
Marketing emails are an important part of lead nurturing: They can make or break whether a lead becomes a sale. So marketers spend a lot of time and money thinking about how to perfect their messages.
While many marketers focus on better design, higher frequency, or perfect timing as a means of increasing open rates and click-throughs. But, really, one of the best ways to improve the success of your email campaigns is through list segmentation.
And when I say success, metrics like click-through and open rates are part of that. But, there’s more. In fact, marketers have found a 760% increase in email revenue from segmented campaigns.
What is email list segmentation?
Email list segmentation simply means separating the contacts in your database based on certain criteria. For example, you can create separate lists for different buyer personas or for contacts in different industries or sectors.
The more specific you can get with your list segmentation, the more you can personalize the content of your emails — and the more relevant they will be to your recipients (which means they’ll be more likely to engage with them).
Other list segmentation ideas include:
- Demographics
- Company size
- Content downloaded from your website
- Geography
- Purchase history
- Content consumption (which blog posts they typically read)
- Interest level
- Purchase channel preference (online, via sales rep, etc.)
How does it work?
Most CRM or email platforms make list segmentation easy. But how you collect and determine criteria for segmentation is a little more complicated.
Collecting prospect information via forms on your website is one way. You can ask for name, email address, business name, interests, budget, demographic information, etc. Of course, the more fields on the form you require — or even allow for — the more prospects will turn away. It’s a delicate balance of encouraging form submissions while getting all the information you need.
Sales representatives can also enter information about leads as they communicate with them. Also, platforms like HubSpot collect information about contacts’ browsing history and content consumption that can be very helpful in determining what kinds of content they prefer or products they might be interested in.
Once you determine how you want to segment your email lists, it’s important to devise a different strategy for each list. What are your goals for each type of customer or prospect? Based on your existing data, how does that particular persona typically move down the sales funnel? How frequently should they be contacted? Answering these questions will help you build an email marketing strategy for each list that improves your chances of success with each.
What are the benefits?
Segmentation allows you to send the most pertinent content to the right people at the right time. And B2B buyers want and expect relevant content when making purchase decisions.
That sounds obvious, but I bet examples of companies violating this practice abound in your life. For instance, say you subscribe to the vegetarian plan of weekly meal-delivery service. Despite the fact that the company has a very valuable piece of information about your preferences (you’re a vegetarian), they send you a marketing email about upgrading to premium meats. Not only are you probably not interested in this offer — and are maybe even annoyed (or disgusted) by it — it leaves you with the feeling that the company doesn’t understand or value you as a customer.
It’s the same in B2B: 94% of B2B buyers say they chose a particular vendor because they demonstrated the strongest knowledge of the company and its needs. If your shipping business sends an e-commerce cookie company information about a special on shipping reefs and corals, you lose credibility in terms of how well you know and understand that customer.
But recall a time when you’ve browsed a company’s website and received an email shortly thereafter with FAQs about the exact products you were researching. Or, you have been in talks with several businesses about a major purchase, and just before making a decision, one sends you information helping you calculate ROI. That’s the kind of timely content delivery that can sway you in a particular direction.
Hyper-targeted marketing emails will give you the most success with your lead nurturing email campaigns. You’ll deliver the most relevant and pertinent information to the right people at the right time, encouraging them to move down the sales funnel and to make purchases.
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