Marketing metrics the supply chain and logistics industry can use to drive success

Marketing metrics the supply chain and logistics industry can use to drive success

free monthly marketing template

To grow your B2B business you need to take a comprehensive data driven approach to marketing.  Metrics enable you to measure success, drive strategy, and demonstrate the ROI of your marketing efforts.

What metrics should you track?

Given that your objective is to attract, acquire, and retain customers, the most effective metrics to track are those where the unit of focus is the prospect, lead, or customer.  These include the following:

Visits

Visits capture the number of visitors to your company’s website in a given period of time.  In addition to tracking the total number of visits, it is also important to track visits by source.  That is, how visitors come to your website.  Sources typically include direct traffic, organic search, referrals, social media, and email marketing.

Reach

Reach is the number of people who can be reached through your marketing channels (e.g. LinkedIn, Twitter, and Facebook).  This metric is a good indicator of how well the content you are publishing attracts new people to your network, and how well the content engages people within your network.  In addition to tracking your company’s total reach (the total number of people you can reach across all channels), you should also track reach by channel.

Leads

Leads are one of the strongest indicators of ROI.  By tracking leads by source, you can identify where your marketing efforts are most effective, areas where you can improve, and areas you could eliminate from your strategy.

Customers

Customers are also a strong indicator of ROI.  Like leads, customers should be tracked by source.

Conversion rates

Conversion rates measure the percentage of people who are moving from one marketing stage to the next.  An increase in your conversion rates implies an improvement in the quality of your content and/or traffic.  You should track the visit-to-lead conversion rate (How many of your website visitors are becoming new leads?) as well as the lead-to-customer conversion rate (Are you generating sales-ready leads?).

Ranking

Ranking matters.  The top listing in Google’s organic search results receives 33 percent of the traffic compared to 18 percent in the second position.  Two metrics you can track are your domain authority and your marketing grade.

Domain authority is a score ranging from 1 to 100 that represents how well a website will perform in a search engine ranking. The lower the score – the less likely it will be found.  Marketing grade is a holistic measure of a site’s online presence as measured by HubSpot’s Marketing Grader on a scale of 0-100.  A higher score is better.

How to track metrics for success

Having an established database to capture your marketing metrics is critical to success.  We created a template that you can download and use to track your metrics, measure success, and drive strategy.  One of the great features about this template is that it generates graphs that can be used in your reports and presentations.

Fronetics Marketing Metrics Template


 

 





Your questions, answered.

Your questions, answered.

We want to hear from you! supply chain share your ideas

We want to know what questions you have about:

  • Demand generation
  • Establishing and growing an online presence
  • Social media
  • Content

These categories are intentionally broad because we want to you to think about any (and all) questions and pain points you might have related to these topics.

Remember the adage – there is no stupid question.

Why do we want to hear from you?

We have an upcoming series of blog posts that are focused on answering questions that companies within the supply chain industry have regarding demand generation, an online presence, social media, and content.  We want to give you the opportunity to ask your questions and state your challenges so that your questions and challenges can be addressed.

How can you be heard?

Fill out the form below or content with us via Twitter or LinkedIn.

Your questions, answered.

Your questions, answered.

We want to hear from you! supply chain share your ideas

We want to know what questions you have about:

  • Demand generation
  • Establishing and growing an online presence
  • Social media
  • Content

These categories are intentionally broad because we want to you to think about any (and all) questions and pain points you might have related to these topics.

Remember the adage – there is no stupid question.

Why do we want to hear from you?

We have an upcoming series of blog posts that are focused on answering questions that companies within the supply chain industry have regarding demand generation, an online presence, social media, and content.  We want to give you the opportunity to ask your questions and state your challenges so that your questions and challenges can be addressed.

How can you be heard?

Fill out the form below or content with us via Twitter or LinkedIn.

11 content curation tools for your business

11 content curation tools for your business

The internet is a fire hose stream of content.  Being able to navigate the deluge of content and identify the content that is valuable to your customers and to your business is essential; it can also be incredibly time consuming.  Content curation tools can save time and increase productivity.

content curation

Here are 11 content curation tools that will help you establish your business as a thought-leader and trusted resource.

Bundle Post

With Bundle Post you connect and control Alerts and RSS feeds based on keywords.  Bundle Post saves the content from your feed channels as a social media post, allowing you to view, edit or delete the content within the channel, all in one place, then merge selected curated content with scheduled posting times you create for each of your social media accounts and networks.  Bundle Post offers a free 30 day trial.  After that subscriptions start at $19.99 per month.

ContentGems

ContentGems monitors more than 200,000 news sites, blogs, and social media accounts.  With ContentGem you can filter content a number of different ways including: custom keywords, sources, and media types.  With ContentGems it is easy to share content via social media (one-click publishing and the ability to schedule posts). Freemium and premium options available.

feedly

feedly enables you to organize, read and share the content of your favorite feeds, blogs and news sites.  If you liked Google Reader, feedly fills that gap. Free and premium versions available.

iFlow

iFlow allows users to discover, create, and curate ‘flows’ on any topic. Flows are topic-based streams that let users stay connected and updated with selected topics. These ‘flows’ may be followed, which results in users being continually updated with content relevant to selected topics. Flows can be set up to include detailed filters to provide for high quality of content curation. iFlow also allows users to create their own private flows. Users may invite others to contribute on their flows or can even keep their flows private. iFlow is free.

Individurls

Individurls is quite similar to feedly.  One of the strengths of this content curation is how easy it is to use on your mobile phone.  Individurls is free.

Netvibes

Although Netvibes is one of the original content curation tools, it remains a solid (and not outdated) solution.  Netvibes offers a number of ready-made feeds and widgets.  Both freemium and premium versions are available.

Newsle

Newsle is a great tool to keep you on top of what is happening with people within the industry and within your social network.  It is also a great tool if there are specific writers or journalists whose content you want to keep track of.  With Newsle you identify the people and Newsle sends you an email when those individuals are mentioned in the news.

paper.li

paper.li enables you to create your own online newspaper based on content you select.  You add various sources and specify filters on these sources and a paper is produced.  You can then add or remove “articles” from the paper.  While paper.li can be used for free, the paid version allows you to brand your newspaper.

Post Planner

Post Planner is a solution for those who are avid Facebook users; PostPlanner is a Facebook app. With PostPlanner you enter in keywords and search for trending content within your niche.  You can then sort this content to view the content with the most likes or shares so you can see the most popular content.  While PostPlanner does offer a free version, to get the most from this tool you will need to upgrade to one of the premium packages.

Scoop.it

Scoop.it offers users a great experience and a constant stream of content.  Scoop.it automatically finds and features comment from places like Twitter and Google blogs based on your target keywords and interests. It is also customizable, allowing for additional sources to be added to your stream(s).  In Scoop.it you create boards of content around specific topics and then add content to these boards.  Scoop.it allows for one-click publishing to your blog and social networks.  Scoop.it offers a free trial, after that plans start at $12.99 per month.

Trapit

Trapit positions itself as a “smart” curation tool, increasing in intelligence and relevance the more you use it. It features more than 100,000 vetted content sources and includes “hidden gems” that have the potential to make your presence stand out. How does it do this?  Trapit uses the same Artificial Intelligence and Machine Learning Technology from which Siri is derived.

 

 

 

Content is king, but distribution is queen and she wears the pants

Content is king, but distribution is queen and she wears the pants

Content is king.  By creating and distributing valuable and relevant content in a strategic and consistent manner you will be able to create demand for your products and services and will be able to drive profitable customer action.  That being said, while content is king, content doesn’t go far (actually it goes nowhere) without distribution.  Wise words by BuzzFeed’s Jonathan Perelman: “Content is king, but distribution is queen and she wears the pants.”

Distribution wears the pants

For content to be successful for your business you need to do more than create content – you need to distribute content.  Moreover, the content needs to be delivered consistently over time, at the right time, and in the right place.

For your company this means taking the time to identify the distribution channels that are the right fit for your company, your content, and your goals.  It also means taking the time to learn how to distribute content via these channels effectively.

For example:

  • LinkedIn and Twitter are good candidates for letting people know about the white paper your company just released, whereas Pinterest is probably not a good white paper distribution channel.
  • Levering your 140 characters for Twitter is key, but taking those same 140 characters to LinkedIn or Facebook will likely result in you falling flat.
  • Distributing your content multiple times a day via Twitter is essential given the short lifespan of a Tweet; however, distributing content multiple times a day via email will not be well received.

Content will help you move the needle.  Content will drive profitable customer action.  However, your content, no matter how valuable it is, will not be seen and therefore will not be effective if you do not have a solid content distribution strategy.  If you want results, remember who wears the pants.

This post was first published on DC Velocity.