How to calculate content marketing ROI

How to calculate content marketing ROI

content marketing ROI

It’s impossible not to recognize that the business world is changing. Whether it’s the fall of the travel agent as people migrate towards online booking, or the irrelevance of the compact disc as Spotify and iTunes changed the music industry, or how advertising is done. Outbound marketing, such as print ads, TV ads, banner ads, trade shows, telemarketing, and direct mail are no longer what consumers are requiring. According to Forbes, many brands are moving their advertising budgets from television to online videos. The Content Marketing Institute reports that 8 out of 10 people identify themselves as blog readers, and 23% of all time spent online is spent on social media sites. With the rise of the blog, companies have gotten smart about how to reach their current and potential consumers.

In the B2B world things are changing, too, with many executives wanting to gain information through other mediums. The Content Marketing Institute also reports that a majority (80%) of business decision-makers prefer to get information from articles rather than through advertisements.

We know that inbound marketing is effective in garnering consumers’ attention. It’s aligned with a generation of people who want to be educated about the products they’re buying and who are willing to search for those products online. Even with all of this known, it’s important to ask: what is the ROI when it comes to content marketing?

According to Search Engine Journal, inbound leads cost 60% less than outbound leads. In the Harvard Business Review article, How to Profit from “Lean Advertising”, the shoe company DC Shoes is profiled as a model for inbound marketing. In an industry where star athletes are profiled in big-production advertisements via TV commercials, billboards, and magazine ads, the skateboard shoe company decided to take a different route. According to the 2013 HBS article, “Over the past four years they have gotten more than 180 million views—and in 2011 alone, sales jumped 15%. One was YouTube’s most-shared video of 2011; another garnered a million views in its first 24 hours. Paying online media for this type of exposure would cost upward of $5 million.”

Like any new tack in business decisions, relying on case studies from other businesses is helpful, but cost needs to be considered. In order to calculate ROI the cost of content marketing needs to be assessed:

  • salaries (if going in-house)
  • marketing agency or contractor services
  • additional overhead
  • distribution costs
  • design and publication software

After those costs have been calculated, the next step is to subtract that number from the revenue generated. The Guardian has put forth its simple content marketing ROI calculator:

(Revenue Generated – Cost of Content Marketing) / Cost of Content Marketing = ROI

According to the newspaper, “A simple calculation could say that you drove 1000 visits through a piece of content, and Google Ads would have cost £1 per click, e.g. £1000 to equal the same. If the content only cost £500, you have a saving!”

But with most seemingly simple things, there’s complexity underneath. Dig deeper and ask more questions. Is the money you’re spending on inbound marketing deterring other, less obvious, costs? Would it have cost you more through outbound marketing methods to achieve that same level of visibility than through inbound marketing solutions? Is inbound marketing bringing in customers or closing a deal more quickly than alternative methods (time is money, after all)? Is inbound marketing cutting down the need for staffing in other areas, such as support staff to manage inquiries or support calls?

Some incalculable values from inbound marketing, like consumer preferences, content intelligence, customer relationship strategies, and branding can be hard to tie to a number, but over time you will see that your ROI will become more clear to you as you generate leads, turn leads into customers, and see the result in the form of money gained (American dollars or British pounds!).

 

Get Results from Content Marketing by Telling Great Stories

Get Results from Content Marketing by Telling Great Stories

This is a guest post written by Thijs Messelaar. Thijs has more than 15 years’ experience writing, developing content, and informing marketing strategy for various clients, including high tech, higher education, and highly-rated restaurants.

content marketingThe best content marketing feels like a great story.

In fact, in many ways content marketing gets the most results because it IS a great story. It captures your imagination. It challenges you. It asks for your trust. And, if it’s truly tops, the payoff is big.

In order to get results from your content, a solid content marketing strategy must be in place. No doubt about it. Simply just creating incredible content and walking away from it probably isn’t going to get you what you want.

Key Content Marketing Channels

Content marketing requires a careful scientific approach in order to get results. Content needs to be curated, cajoled, packaged, posted, pruned, repurposed, prettified, shared, shorn, shifted, pushed out, and run up the flagpole.

To get results from your content, your content will have to be created for and/or distributed through key marketing channels like these:

  • Your website assets
    • Blog
    • Landing pages
    • Case studies
    • Team (clout)
    • Accolades and awards
    • Resources
    • Videos
    • Surveys and quizzes
    • Infographics
    • E-books
    • White papers
  • Email
  • SEO (onsite)/SEM (AdWords)
  • Apps
  • Social media (organic)
  • Retargeted ads (web and social media)
  • Social media ads, promoted posts, offers
  • Webinars, trainings, and mini-courses
  • Podcasts (audio and video)

You need to organize and optimize your sales pipeline by identifying your goals, audience, and your content marketing channels. And like a good scientist, you’ll have to analyze your results and revise your approach, over and again and again.

Examining all aspects of your content marketing strategy – creation, distribution, engagement –  on your content marketing ROI is essential.

The Magic of Content Marketing

But without producing the most interesting, the most useful, the most delicious writing, design and ideas to place in these various channels, your content marketing will be dead in the water.

Great content marketing moves you to do something new and unfamiliar. Or it makes you understand something familiar in a new way. And like a really good story, you want to share good content with everyone. It’s affirming (or reaffirming) and engaging and makes you feel its magic. The magic of content marketing that gets results may be found in the sense of clear authority it imparts.

But the magic of a great story is something intangible. It comes from a true place within you (your soul, let’s say) – and connects with your audience (their souls).

But much of the best content marketing is built on novel, engaging, social, physical, and emotional experiences – not solely on rote data analysis.

Douglas Van Praet advances this relatively controversial take on current marketing practices. “We need to generate smiles, tears, or goose bumps—not significant differences correlated at the 95% confidence interval! These are the things that […] data tabulations will never capture, but they are also the things that make us buy brands,” he writes.

Likewise, these key content marketing attributes are also the essential characteristics of our most favorite and enduring stories.

If yours is merely content created for the sake of just churning more content – that is, if you don’t care much for what you’re writing about – your audience won’t care much either. It will curdle the moment they consume it.

Without moving your audience emotionally, you won’t have excited them intellectually, you won’t have made them care about you or gained their valuable (and venerable) trust. And surely your audience won’t hold your story “near-and-dear” to their hearts in a way that compels them to retell it to everyone and anyone who will listen.

The overall result? Well, poor results from your content marketing and ultimately a weakening of your brand’s standing.

Start your content creation from the soul by being yourself and talking about what you love. You’ll make connections and grow your audience just as the best storytellers have always done.

In the end, you’ll succeed with content marketing in ways you never might have imagined possible – and feel good doing it.

That in itself will be a story worth telling.

 

How often should I blog?

How often should I blog?

How often should I blog?

Answering the invariable question: “How often should I blog?”

“How often should I blog?” is a question we often get asked.  The simple answer is: as often as possible so long as each post is valuable and as long as the quality doesn’t slip.  Most people don’t like this response and push for something more tangible.

Research shows that blogging more frequently gets results

Research conducted by HubSpot found that companies with 51-100 pages on their website generate 48% more traffic than those with 1-50 pages.  If you blog regularly your business could reach that 51 page threshold in less than one year.

HubSpot also found that companies who publish at least 15 blog posts per month get 5 times more traffic than those companies who don’t blog.  Think this stat applies to big businesses?  HubSpot found that small businesses with between 1 and 10 employees see the largest gains by posting more often.

Another reason to publish more often than less often: companies nearly double their sales leads by increasing blogging frequency from 3-5 times per month to 6-8 times per month.

Evidence shows that blogging more frequently gets results

At Fronetics we have seen these results first hand.  To improve ranking, drive traffic, and increase leads we suggested that a client increase the number of blog posts published each week.  The client was skeptical that increasing the blogging frequency would make a difference, especially to a company within the supply chain industry; however, they decided to give it a try.  Within one month traffic increased by 23%, sales leads doubled, and the client landed a new customer.

Try increasing your blogging frequency for one month.  Track your KPIs and assess whether increasing the blogging frequency is right for your business.

No matter how often you publish blog content make sure that your content retains these three elements:

  • Consistent
  • Quality
  • Valuable

Fronetics Strategic Advisors is a management consulting firm focused on inbound marketing and strategy.  We create and execute results-oriented programs for growth and value creation. Unlike other firms, our approach is data driven.  We know ROI is important, so we track and measure results to drive success.


Get in touch.



How often should I blog?

How often should I blog?

How often should I blog?

Answering the invariable question: “How often should I blog?”

“How often should I blog?” is a question we often get asked.  The simple answer is: as often as possible so long as each post is valuable and as long as the quality doesn’t slip.  Most people don’t like this response and push for something more tangible.

Research shows that blogging more frequently gets results

Research conducted by HubSpot found that companies with 51-100 pages on their website generate 48% more traffic than those with 1-50 pages.  If you blog regularly your business could reach that 51 page threshold in less than one year.

HubSpot also found that companies who publish at least 15 blog posts per month get 5 times more traffic than those companies who don’t blog.  Think this stat applies to big businesses?  HubSpot found that small businesses with between 1 and 10 employees see the largest gains by posting more often.

Another reason to publish more often than less often: companies nearly double their sales leads by increasing blogging frequency from 3-5 times per month to 6-8 times per month.

Evidence shows that blogging more frequently gets results

At Fronetics we have seen these results first hand.  To improve ranking, drive traffic, and increase leads we suggested that a client increase the number of blog posts published each week.  The client was skeptical that increasing the blogging frequency would make a difference, especially to a company within the supply chain industry; however, they decided to give it a try.  Within one month traffic increased by 23%, sales leads doubled, and the client landed a new customer.

Try increasing your blogging frequency for one month.  Track your KPIs and assess whether increasing the blogging frequency is right for your business.

No matter how often you publish blog content make sure that your content retains these three elements:

  • Consistent
  • Quality
  • Valuable

Fronetics Strategic Advisors is a management consulting firm focused on inbound marketing and strategy.  We create and execute results-oriented programs for growth and value creation. Unlike other firms, our approach is data driven.  We know ROI is important, so we track and measure results to drive success.


Get in touch.



What you need to know about content curation

What you need to know about content curation

content curation

Content curation is an essential component of a marketing strategy.

When it comes to creating and executing a successful marketing strategy, content curation is often forgotten.  There are two reasons for this: 1) lack of knowledge about what content curation is; and 2) lack of knowledge about the role of content curation within a marketing strategy.

Here is what you need to know about content curation.

What is content curation?

Simply put, content curation is the act of identifying valuable content from a variety of sources and distributing via it your own platform in a strategic manner.

Heidi Cohen, President at Riverside Marketing Strategies, looked to content marketing experts so as to better understand what content curation is and how it can be used to achieve business objectives.  She compiled 19 definitions.  Here are three of the definitions:

Content curation is the process of identifying content created by others that will be valuable for your audience and then publishing it on your own platform. Michael Brenner of SAP and the B2B Insider blog.

Content curation is hand selecting content created by other sources and sharing them with your community. Best done when whoever is curating adds their own explanation for sharing, reaction or opinions. C.C. Chapman author of Author of Amazing Things Will Happen and co-author of Content Rules.

Content curation is the process of choosing the most relevant information to meet your readers’ needs on a specific topic like a good editor or museum curator. Content curation requires more than just the selection of information. It’s the assembling, categorizing, commenting and presenting the best content available. Heidi Cohen of Riverside Marketing Strategies.

Why content curation matters

A 2014 survey found that 76% of respondents reported that content curation positively impacted their business goals in 2013.  90% of respondents predicted that content curation will have a positive impact on their business goals in the upcoming year.

No one wants to hear about you all the time.  As strange as it may sound, talking about your products, services, and your value all the time is bad for business.  Here is where content curation comes in.  Content curation will serve to establish your business as a thought-leader within the industry and as a trusted resource.  Additionally, it will serve to increase your brand visibility. The great thing about content curation is that it enables you to achieve these business objectives without talking all about you.

Navigating the deluge of digital content available, and identifying the content that is relevant and valuable to your prospects and customers is critical.

Two things to remember:

Quality is key

There is a lot of digital clutter.  Steller content curation sorts through the clutter and identifies quality content.  Make sure that the content you curate is quality content and not clutter.

Be valuable and relevant

Make sure that every piece of content your curate is content that is both valuable and relevant to your prospects and customers.