by Fronetics | Sep 5, 2017 | Blog, Content Marketing, Marketing, Social Media
Use Quora to answer potential customers’ questions, and they’ll perceive you as a valuable source of knowledge and an industry thought leader.
Despite gaining popularity over the last several years, Quora’s potential as a marketing tool for supply chain and logistics companies remains largely untapped.
In case you haven’t jumped on the bandwagon yet, Quora touts itself as “a place to share knowledge and better understand the world.” It’s a simple premise, but one that’s been highly effective since its founding in 2009: “It’s a platform to ask questions and connect with people who contribute unique insights and quality answers.” Essentially, the site is a community-generated question-and-answer forum.
How does Quora work?
Anyone can ask or answer questions on Quora. A key feature of the site is voting feature: community members vote on which answers are most helpful, boosting those responders’ visibility and credibility. A few other things the site allows you to do:
- Target your question to specific users;
- Publish content (much like LinkedIn’s publishing platform);
- Search for questions or topics relevant to your business, and follow these keywords to get notifications of new questions.
You might already be starting to see the exciting potential in this social media platform. But let’s talk about three specific ways you can use Quora to build your brand, generate leads, and engage with your potential buyers.
3 ways supply chain and logistics marketers can use Quora
1) Research
Using Quora is about gaining and spreading knowledge. Your peers and competitors might be talking about their new projects with an audience that’s actively offering feedback on what it wants or doesn’t want. Before even jumping in with your own content, just staying attuned to the conversation can be a valuable resource as your business builds its marketing strategy.
2) Building and maintaining connections
Relationship-building is a key benefit of using Quora. While sites like LinkedIn and Twitter are valuable for quicker engagement, Quora offers a forum for substantive conversations, a crucial building block for lasting buyer engagement.
The site also offers a great opportunity to reach beyond your normal sphere. Emma MacAnnally of Torchlight suggests: “Don’t be afraid to ask questions and engage in conversations with others you respect and admire.” She points out that doing this will broaden your audience, offer new insights, and give you recognition with thought leaders in your field. “Networking can happen anywhere,” she says.
3) Reputation building
Quora offers you the ability to run a quick search of your business’ name, and tune in to what’s being said about your brand. Also, by answering others’ questions with substantive, reliable content, you can become a resource for potential buyers, as well as others in the industry.
Your business is more than its product. You can offer your audience valuable knowledge. Quora gives you a direct way to answer the questions that your potential buyers are asking, building your reputation as a resource for knowledge and as an industry thought leader.
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by Fronetics | Jul 24, 2017 | Blog, Content Marketing, Marketing, Social Media, Supply Chain
Sharing content from third-party sources establishes your company as a go-to resource for all things related to your industry, sector, products, or services.
When I hear the word “curate,” I think of an art gallery. I think of someone systematically picking pieces of art to display together. I think of the time and effort it takes to put these pieces together in a cohesive manor.
Curating content is no different. It is the process of finding, strategically piecing together, and sharing content that is relevant to your audience through your various distribution channels. Using third-party social media posts, blogs, videos, and more, supply chain companies can enhance their content marketing efforts by distributing information that is readily available.
Research shows content curation is a widely practice content marketing method.
- 82% of marketers curate content. (IMN Inc.)
- 83.3% of marketers curate/share content with their customers and/or prospects. (Curata)
Obviously if so many marketers are curating content, there’s a reason. Here are five benefits of content curation for your company.
5 benefits of curating content
1. Establish your expertise
By digging around industry websites or social channels to find interesting and relevant information, you are proving to your readers that you are an expert in your field. You know what’s important and where to find it. You’ll become the go-to company for the most cutting-edge content — all in one easy-to-find place (meaning your audience doesn’t have to scour the web themselves). This will increase your visibility and encourage visitors to trust you as an authority in your industry.
2. Offer a variety of content
Marketers work hard to create different types of content. From blogs to videos to white papers, everyone is trying to stand out and keep things fresh. But you may not be successful at every medium. By curating content from other sources, you can get around that. If you struggle with creating videos, for example, find a reliable source that is already successful in that arena and share with your audience. Your followers will appreciate the change in scenery and will want to come back to see what else is in store.
3. Engage with influencers
TopRank’s Caitlin Burgess writes, “By curating your influencers’ content, it can take less time to achieve your goals, such as developing a working relationship with them and borrowing their audience.” By sharing content from someone who is important and/or influential to your target audience, you can begin a relationship that can have benefits to both parties: Your audience enjoys the content, and the influencer gets free publicity (from you!).
4. Stay in the know
One of the major complaints about content curation is the time it takes to research and find reliable pieces to share. And though there are tools out there to help automate this process, there are major benefits to going through the motions yourself. You’ll not only discover content you can share with your audience, you’ll also keep your finger on the pulse of what’s going on. Consider curation part for your audience and part for you to stay educated on the news and trends in your industry.
5. Keep up the demand for constant content
The foundation of content marketing is to generate leads through the consistent creation and sharing of relevant material. Unfortunately, marketers often struggle to keep up with the demand for new content around the clock. With content curation, you don’t have to be the only one producing content. By sharing quality content from various sources, you are able to supplement your own content and publish more consistently.
Being able to identify, make sense of, and distribute relevant and helpful information makes you valuable to your customers. Over time, readers will come to know you as a trusted, reliable source of knowledge — someone who is not always trying to sell them something. You are an expert in your area of business, and you save your customers and prospects lots of time and effort distributing relevant information so they don’t have to go searching for it from independent sources.
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![12 Steps to an Effective Content Strategy for the Supply Chain [Slideshow]](https://www.fronetics.com/wp-content/uploads/2024/10/12-steps-to-an-effective-content-strategy-1.jpg)
by Fronetics | Jun 26, 2017 | Blog, Content Marketing, Marketing, Strategy, Supply Chain
Learn how to stand out from the crowd with a content strategy that drives profitable customer action.
According to a survey of supply chain and logistics marketers by Fronetics, 86% are using content as a marketing tool. Respondents report using content marketing primarily in order to:
- Increase brand awareness (96%)
- Generate leads (83%)
- Establish the company as an industry leader (74%)
- Engage customers (74%)
By consistently creating and distributing valuable, relevant content, you can attract a clearly defined audience — and, ultimately, drive profitable customer action. But how do you know what your audience will find valuable and relevant?
Throwing spaghetti at the wall to see what sticks certainly won’t get your desired results. Since 3 billion pieces of content are shared online everyday, you have to be strategic and thoughtful about your content in order to stand out from the noise (and your competitors). It takes time, careful research, and strategy to build a content marketing program that helps achieve your business goals.
At Fronetics, we specialize in helping supply chain and logistics companies create and execute digital and content marketing strategies. So we’ve learned a few tricks of the trade over the years. For example, did you know that explicitly designating a specific person to lead your content strategy can improve its effectiveness by 40%? Or that documenting your strategy can make it three times as effective?
We’ve put together a quick slideshow specifically for supply chain and logistics businesses who are looking to learn about content marketing and build a content strategy that will be effective in growing brand awareness, generating leads, engaging customers, and establishing their brands as industry leaders.
12 Steps to an Effective Content Strategy will help your business identify the key steps to getting the most out of your content marketing efforts. Download the slideshow to get started growing your business with content!
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by Fronetics | Mar 20, 2017 | Blog, Content Marketing, Marketing
If you want to connect with your target audience, make storytelling a part of your content strategy.
If you want content marketing to make a big impact on your business, your audience needs to connect with your content. You need to engage them. You need to grab them emotionally and intellectually. You need to get them thinking.
The best content feels like a great story. That’s because stories do all those things and more.
Content that reads like a great story will facilitate engagement and brand loyalty with your audience, which, in turn, will lead to content marketing success. Here are some tips to incorporate storytelling into your content strategy.
Make your brand tangible to your audience.
Statistics and graphics have their time and place. But real people and real experiences are the best way to connect with your audience on a deeper level. Tell real stories — how a customer benefitted from your product, for example — to get your audience to understand what your company can do for them.
When you engage readers and get them involved in your story, you create long-lasting customer relationships. Storytelling makes them form an emotional bond with your company, which drives brand loyalty.
Greg Hadden, executive creative director of Motive Made Studios, sums up the power of this strategy: “What often gets lost is the fact that good storytelling is potent stuff. It has the power to make people want to believe and to belong, which is the goal of all storytellers. We’re all selling something, be it an idea, an exploration of the human condition, or say, a vacuum cleaner. It’s no mistake perhaps that good stories often create products.”
Humanize your content.
Yes, at the end of the day, we’re all selling something. But your content should not be a sales pitch — it should speak to your audience rather than at them. It should connect with them on a human level.
Your content should represent what you do, what your customers stand to gain, and how you are making life better for your customers and those around you. It should convey genuine enthusiasm for your work.
One of the best ways to tap into this enthusiasm is by thinking about what your company stands for and building content around those principles. Is sustainability at the core of your mission? Does your company pride itself on improving customers’ productivity and efficiency? These are messages that can humanize your brand — and that your audience can believe in and relate to.
Whole Foods is an exceptional example of a company using content to connect with its audience and establish itself as a lifestyle brand focused on healthy eating and living. It curates content, for example, about how to save money while still eating healthily. While not directly related to its products, this kind of content understands the needs of the target audience interested in Whole Foods’ products. Further, its content conveys the company’s passion for earth-conscious living and uses proactive language to allow readers to feel like they have an active role in that mission.
Successful content begins with connection. The more you can walk the line between telling a story and promoting your brand, the more connections you’ll make. Start by being yourself and talking about what drives you in your content. The stories you share will be authentic and tangible to the target consumer who is interested in what you have to offer.
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by Fronetics | Mar 13, 2017 | Blog, Content Marketing, Marketing, Social Media, Supply Chain
Use these two strategies to help your blog generate leads faster.
Creating quality content for your blog that educates and engages consumers takes significant investment and resources. But, unfortunately, blog posts usually don’t deliver the immediate ROI that many companies are looking for.
A blog is an excellent lead-generation tool. But, as I’ve written about before, it takes time to generate leads and sales.
Like a fine wine, blog posts become more valuable with age.
Older content — likely, with more shares, likes, and referrals from other webpages — hold more credibility with search engines. The more credible the blog post, the higher it will rank in search engine results. What does this mean for you? The more time your blog has to circulate the internet, the more opportunity people have to read it, the higher it will appear in search queries. It’s that simple.
But your boss wants to see results in the form of leads and sales now. How can you bridge the gap between giving your blog the time it needs to become credible and boosting your lead-generating efforts for this sales cycle?
If you want to accelerate lead generation, it’s going to take a greater investment. But if you’re willing to commit more time and resources, here are two things you can do to see results sooner than later.
Two things you can do now to get leads faster
1. Publish more frequently.
Search engines value posting frequency because it shows that your blog is a consistent source of content. The question is, how much can your organization publish without experiencing a decline in quality and relevancy? Those are other factors influencing search engine rankings, not to mention readership, leads, and conversions.
But “more frequently” doesn’t have to mean going from 0 to 60. Even publishing once more per week can make a dramatic impact. This story, for example, shows how publishing one more post per week helped a client’s web traffic increase by 23%, sales leads double, and a prospect convert to a customer — and that was just in just one month.
A HubSpot study showed a tipping point around 400 total blog posts — blogs with 401+ total posts generated twice as much traffic as those that had published 301-400 posts. And more specifically, B2B companies with 401+ total blog posts generated nearly 3X as many leads as those with 0-200 posts. The faster you can reach that 400 mark, the quicker your results.
2. Don’t neglect your old content.
It’s important to keep in mind that the majority of your web traffic (aka potential leads) will first encounter your older content. Looking at Fronetics’ most-viewed posts last month, for example, 80% were published at least six months prior. In fact, 50% were more than a year old.
What does that mean? For one, you should keep tending to your already published content, particularly those posts that prove to be a consistent source of traffic. Update information; add links to new related posts or other relevant resources; and seek opportunities to insert or update calls-to-action to current offers and campaigns. Making sure those older, consistently popular posts continue to serve and engage your readers will increase your chances of conversion.
Secondly, it’s crucial that you look beyond how the posts you published recently perform. Something that doesn’t get a lot of views in the first week may be a huge traffic source and lead converter in a little time. Many content management systems, like HubSpot, can generate attribution reports, which tell you which web pages users most often visit before converting to a lead. Compare these pages with your high-traffic pages that don’t make the list to see how you can create more opportunities for lead conversion on the pages earning the most traffic.
If you invest the time and resources to run a blog, you owe it to yourself to see it through to success. Doing these two small things can get you there faster.
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