All content is not created equal.  Why you need good content.

All content is not created equal. Why you need good content.

Good content

93% of B2B marketers use content marketing.  However, less than half (42%) of B2B marketers say that they are effective at content marketing.  One of the reasons these marketers are ineffective: bad content.

All content is not created equal.  There is good content.  There is bad content.  Good content drives profitable customer action.  Bad content does not drive profitable customer action.

You need good content.

What is good content?  Here are 3 elements of good content:

1.  Good content is original

Good content is content that is unique.  It is not content that is copied and pasted.  It is not regurgitated content.  Not only is original content SEO friendly, original content is customer-friendly.  70% of consumers prefer to get to know a company through original articles.

2.  Good content stands out

There are more than 27 million pieces of content shared each day.  If you want your content to get lost, create bad content.  If you want content that stands out you need content that differs from that of the rest of the pack.  You can make content stand out by using winning headlines, graphics, images, infographics, and with great writing.

3.  Good content attracts and engages current and prospective customers

Every single piece of content that makes it onto your website and blog needs to be content that is created with your current and prospective customers in mind.

Content that attracts and engages is not a sales pitch.  Rather, it is content that communicates valuable information to customers and prospects so that they have the knowledge to make better informed decisions.  Moreover, it is content that establishes your business as a reliable source of knowledge – as the thought-leader within the industry.

Good content excites customers and prospects and makes them want to reach out to you.

You get what you pay for

Content creation takes time.  However, time is often hard to come by.  69% of content marketers feel a lack of time is their greatest challenge.  Moreover, almost 50% of marketers struggle with producing enough content, and producing content that engages.

Faced with constraints of time and volume, quality often takes a hit.  In some cases the company itself creates and distributes content of poor quality.  In other cases, the company chooses to outsource content creation, but does not do their due diligence with respect to the outsource partner and the quality of content that is created.

Good content is not inexpensive.  That being said, good content is worth its weight in gold.  This is not something I just say, this is something I know.  I gave several low cost content options a try.

I began by conducting a search for companies that offered low-cost content (content that costs less than $20 per blog post).  I then narrowed the field down even more by researching which of these companies had the highest rankings and customer satisfaction rates.  I then selected two companies and decided to give it a go.

The results were dismal.  The content was not good content.

If you want content that is good content and will drive profitable results you need to invest.  You need to either invest in someone in-house, or you need to conduct your due diligence and find an outsource partner that can create good content for your company.

Interested in learning more about content?  Check out these articles:

Or simply, 





All content is not created equal.  Why you need good content.

All content is not created equal. Why you need good content.

Good content

93% of B2B marketers use content marketing.  However, less than half (42%) of B2B marketers say that they are effective at content marketing.  One of the reasons these marketers are ineffective: bad content.

All content is not created equal.  There is good content.  There is bad content.  Good content drives profitable customer action.  Bad content does not drive profitable customer action.

You need good content.

What is good content?  Here are 3 elements of good content:

1.  Good content is original

Good content is content that is unique.  It is not content that is copied and pasted.  It is not regurgitated content.  Not only is original content SEO friendly, original content is customer-friendly.  70% of consumers prefer to get to know a company through original articles.

2.  Good content stands out

There are more than 27 million pieces of content shared each day.  If you want your content to get lost, create bad content.  If you want content that stands out you need content that differs from that of the rest of the pack.  You can make content stand out by using winning headlines, graphics, images, infographics, and with great writing.

3.  Good content attracts and engages current and prospective customers

Every single piece of content that makes it onto your website and blog needs to be content that is created with your current and prospective customers in mind.

Content that attracts and engages is not a sales pitch.  Rather, it is content that communicates valuable information to customers and prospects so that they have the knowledge to make better informed decisions.  Moreover, it is content that establishes your business as a reliable source of knowledge – as the thought-leader within the industry.

Good content excites customers and prospects and makes them want to reach out to you.

You get what you pay for

Content creation takes time.  However, time is often hard to come by.  69% of content marketers feel a lack of time is their greatest challenge.  Moreover, almost 50% of marketers struggle with producing enough content, and producing content that engages.

Faced with constraints of time and volume, quality often takes a hit.  In some cases the company itself creates and distributes content of poor quality.  In other cases, the company chooses to outsource content creation, but does not do their due diligence with respect to the outsource partner and the quality of content that is created.

Good content is not inexpensive.  That being said, good content is worth its weight in gold.  This is not something I just say, this is something I know.  I gave several low cost content options a try.

I began by conducting a search for companies that offered low-cost content (content that costs less than $20 per blog post).  I then narrowed the field down even more by researching which of these companies had the highest rankings and customer satisfaction rates.  I then selected two companies and decided to give it a go.

The results were dismal.  The content was not good content.

If you want content that is good content and will drive profitable results you need to invest.  You need to either invest in someone in-house, or you need to conduct your due diligence and find an outsource partner that can create good content for your company.

Interested in learning more about content?  Check out these articles:

Or simply, 





Don’t fall prey to “content stuff”

Don’t fall prey to “content stuff”

Content marketing is among the hottest topics in marketing and media.  However, most companies should stop their content marketing efforts – immediately.  The reason these companies should stop is because, despite the hipness of content marketing, they will not realize a positive ROI and will not grow their business through content marketing.  In short, many companies are just plain wasting their time and money.

Everybody – companies and customers – has stuff.  Joe Pulizzi, Founder of the Content Marketing Institute, discusses the importance of not only recognizing this reality, but also the importance of acting on it.

Pulizzi defines three categories of stuff:

  • Corporate stuff;
  • Content stuff; and
  • Customer stuff.

The majority of companies fall prey to focusing on content stuff within a vacuum.  But, as Pulizzi points out: “For content marketing to work, we need to link the corporate stuff with the customer stuff through content.”

content stuff

Source: Joe Pulizzi.  Content without strategy is just stuff.

What does this mean?  This means that in order for content marketing it be effective you need strategy.  Strategy is what enables you to link what you know as a brand (corporate stuff) with customers’ needs (customer stuff) through content.

The importance of strategy is underscored by the results of a 2014 study.  The study found that 93% of B2B marketers use content marketing.  60% of companies who have a documented content strategy in place consider their efforts to be effective as compared to 11% of companies with no documented content strategy in place.  Similarly, the study found that companies who put a person in charge of content marketing were more likely to be successful than those who did not (86% vs. 46%).

If your company is employing content marketing and does not have a strategy in place, stop.  Create a strategy, put someone in charge, then re-start your efforts.  With a strategy in place, content marketing will drive profitable customer action.

Don’t fall prey to “content stuff”

Don’t fall prey to “content stuff”

Content marketing is among the hottest topics in marketing and media.  However, most companies should stop their content marketing efforts – immediately.  The reason these companies should stop is because, despite the hipness of content marketing, they will not realize a positive ROI and will not grow their business through content marketing.  In short, many companies are just plain wasting their time and money.

Everybody – companies and customers – has stuff.  Joe Pulizzi, Founder of the Content Marketing Institute, discusses the importance of not only recognizing this reality, but also the importance of acting on it.

Pulizzi defines three categories of stuff:

  • Corporate stuff;
  • Content stuff; and
  • Customer stuff.

The majority of companies fall prey to focusing on content stuff within a vacuum.  But, as Pulizzi points out: “For content marketing to work, we need to link the corporate stuff with the customer stuff through content.”

content stuff

Source: Joe Pulizzi.  Content without strategy is just stuff.

What does this mean?  This means that in order for content marketing it be effective you need strategy.  Strategy is what enables you to link what you know as a brand (corporate stuff) with customers’ needs (customer stuff) through content.

The importance of strategy is underscored by the results of a 2014 study.  The study found that 93% of B2B marketers use content marketing.  60% of companies who have a documented content strategy in place consider their efforts to be effective as compared to 11% of companies with no documented content strategy in place.  Similarly, the study found that companies who put a person in charge of content marketing were more likely to be successful than those who did not (86% vs. 46%).

If your company is employing content marketing and does not have a strategy in place, stop.  Create a strategy, put someone in charge, then re-start your efforts.  With a strategy in place, content marketing will drive profitable customer action.

Practice doesn’t make perfect.  What do we do now?

Practice doesn’t make perfect. What do we do now?

“Practice makes perfect.”  This is what we have been told by our parents, our teachers, Malcolm Gladwell, and researchers.  And, as pointed out by Fast Company, “There’s even a Macklemore song about it, so that makes it real.”

Here’s the problem – it’s not real.  A 2014 study found that practice doesn’t make perfect.    Instead, reaching a mastery level of whatever it is that you are trying to reach is dictated by your personality, intelligence, and a number of other factors.

Where does that leave us?  For business it reaffirms the adage: “Do what you do best, and outsource the rest.”

During a Small Business Week panel discussion Gene Marke, Inc. columnist and owner of the Marks Group, discussed the importance of strategic partnerships and outsourcing:

“One of the smartest things I’ve been seeing companies do is that they do what they do best and outsource the rest.  Companies are now thinking more about partners they can work with to provide the type of technologies, services, and solutions they cannot do or don’t have time to do.”

Dan Leberman, the vice president and general manager of PayPal’s North American online small and medium business unit, expressed similar sentiments:

“It’s all about knowing your company’s core competencies.  As a small business, you need to decide what you’ll build and what you’ll give to a partner.”

The supply chain and logistics industries have been slower to adopt social media and inbound marketing than other industries.  Reasons for this include: a lack of understanding of the benefits, lack of experience, and both time and budget constraints.  In short, inbound marketing and associated activities including content creation and social media management are great examples of what companies within the supply chain and logistics industry should consider outsourcing.

A 2014 study found that 86 percent of manufacturing marketers have adopted content marketing and that the majority (55 percent) of companies look to outsource partners for help.

As shown below, manufacturing marketers outsource a variety of content functions including writing, distribution, design, and editing.

marketing for the supply chain

Now that we know practice doesn’t make perfect – play to your company’s strengths and considering outsourcing the rest.