How to Use Video on LinkedIn for the Supply Chain

How to Use Video on LinkedIn for the Supply Chain

LinkedIn has released a new guide to using video on its platform. Here’s what supply chain companies need to know to get the most out of video on LinkedIn.


Highlights:

  • Effective B2B marketing videos start with an analysis of your prospects’ unique purchasing journey and needs.
  • Videos for the awareness stage of the buyer’s journey should be concise and geared to forging an emotional connection.
  • Bottom-of-the-funnel video types include product demonstrations, welcome videos, webinars, and FAQ sessions.

Visual content, particularly video, is the future of social media marketing. And video on LinkedIn is no exception. A recent report from Kleiner Perkins indicates that 62% of B2B marketers rate video as an effective content-marketing tactic. Not only that, but, according to internal data from LinkedIn, users are 20 times more likely to share a video on the platform than any other type of content.

Thanks to a recent guide published by the platform, leveraging video on LinkedIn for the supply chain has never been more attainable. The Tech Marketer’s Guide to B2B Video is an invaluable resource. Whether you’re relatively new to B2B video marketing, or a seasoned video creator, the guide contains useful nuggets of information, as well as examples of effective video on LinkedIn, for marketers at any stage.

We’ve pulled out key points for you.

6 steps to approaching video on LinkedIn

It’s worth pointing out that the six steps that LinkedIn identifies to building an effective video strategy are applicable elsewhere as well. Your strategy for video on LinkedIn should likely also apply to your strategy for video content across your digital assets.

1) Analyze your buyer’s journey

Consider the unique buyer’s journey for your company. What content do prospects want to see at each stage, and what actions do you want them to take?

2) Set your marketing strategy

What medium is optimal for delivering content at each stage? Which stages are particularly conducive to video content?

3) Establish metrics and KPIs

Choosing the right key performance indicators (KPIs) and metrics will allow you to determine how your content is performing.

4) Create video content

At the stages where video content is the best way to deliver, what type of video is most effective?

5) Target your content

Use your understanding of your target audiences, in combination with the targeting capabilities of LinkedIn, to ensure that your video is reaching the right people at the right times.

6) Optimize your campaign

Keep track of your data. Note what’s working. Adjust what isn’t performing.

Using video on LinkedIn throughout the buyer’s journey

Awareness

The first stage of the buyer’s journey, the awareness stage, is particularly opportune for video on LinkedIn. At this point, your goal is to tell a story, evoke a response, and introduce your brand and products.

Videos at this stage should be concise and geared to connecting with your audience, demonstrating an understanding of their challenges, and how your company is positioned to address those challenges.

LinkedIn’s guide points out a major advantage of video: its measurability. As opposed to text-based marketing, where your knowledge of audience behavior is limited to downloads and time on page, video on LinkedIn comes with richer data. You can tell, for example, when someone has watched your video and when they stopped. This means you can adjust your video length suit the preferences of your audience.

At the awareness stage, important video metrics include how many times your video was viewed, how much of the video was watched, and how many viewers responded to your call to action.

Consideration

Using video on LinkedIn for the second stage of the buyer’s journey, the consideration stage, is about introducing your products and their features, as well as giving a sense of what it’s like to work with your business. Ideal video formats at this stage include explainers, case studies, webinars, how-to videos, and virtual tours. Your foremost goal is to be authentic and to represent your business and the solutions it offers.

Key metrics at this stage are about engagement. Keep track of the number of interactions your videos get (comments, likes, clicks, shares, etc.), compared to the number of views. Also keep an eye on your estimated cost per view (eCPV) to track the efficacy of your video budget.

Decision

Because the decision phase of the buyer’s journey is all about personalization, video has traditionally been used less here. But that’s starting to change. Authentic, trust-building videos can be a powerful asset for the decision stage, reassuring your prospects that they’re making the right decision, using testimonials from existing customers. Welcome videos, FAQ sessions, and webinars are also effective in the decision phase, as well as full-length product demonstrations.

If you’re using lead-generation forms with your video on LinkedIn, keep track of which generate the most leads, as well as the quality of those leads. Otherwise, track click-through rates to gain insights into your estimated cost per click (eCPC).

Metrics for video on LinkedIn

LinkedIn offers a robust set of metrics for videos on its platforms:

  • Views: At least one second of playback while the video is at least 50% on screen on desktop, or 300 milliseconds on mobile
  • Views at 25%: The number of times your video was watched at 25% of its length, including watches that skipped to this point
  • Views at 50%: The number of times your video was watched at 50% of its length, including watches that skipped to this point
  • Views at 75%: The number of times your video was watched at 75% of its length, including watches that skipped to this point
  • Completions: The number of times your video was watched at 97-100% of its length, including watches that skipped to this point
  • Completion Rate: Completions divided by views as a percentage
  • View Rate: Number of views divided by impressions, multiplied by 100
  • eCPV: Estimated cost per view
  • Full Screen Plays: Total number of clicks to view video in full screen

Do you use video on LinkedIn for your business? Let us know your experience in the comments.

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Top 5 Sales and Marketing Posts 2018

Top 5 Sales and Marketing Posts 2018

Aligning sales and marketing can help achieve big-picture goals. Here are the top five sales and marketing posts of 2018 that highlight how these two teams can work together.

The sales process is often a complicated journey that includes uphill climbs and unexpected roadblocks. Sales teams are all too familiar with these obstacles, but they don’t have to fight these battles alone.

Arm a sales rep with targeted content to share with prospects during specific moments in the purchasing process, and it will build his or her reputation as a knowledgeable resource. That can be the key to getting a foot in the door, advancing through the final stages of a purchasers’ decision, or closing the deal.

[bctt tweet=”Arm a sales rep with targeted content to share with prospects during specific moments in the purchasing process, and it will build his or her reputation as a knowledgeable resource. ” username=”Fronetics”]

Strong communication between sales and marketing can help create better content and nurture leads. Here are our top five sales and marketing posts of 2018.

Top 5 sales and marketing posts 2018

1. Infographic: the B2B Buyer’s Journey

Technology has completely changed the B2B buyer’s journey. The vast amount of information available on the internet has afforded buyers a level of self-sufficiency that renders traditional sales models ineffective. Marketers must leverage the latest trends and technologies to boost their content marketing efforts and turn leads into sales. Here are nine factors affecting today’s B2B buying journey. Read full post

2. Infographic: How Digital Natives are Changing B2B Purchasing

Long gone are the days of men and women sitting around a conference table listening to a sales pitch over a free lunch. Today’s B2B buyers are younger, more technologically savvy, and more independent — they’re a generation of digital natives. And they’re making waves across the B2B buying landscape and changing how marketers must work to reach new customers. Here’s what you need to know about the new B2B buyer. Read full post

3. The 3 Most Important Sources of Information for B2B Buyers

From a content marketing perspective, knowing where your buyers get their information is critical to an effective strategy. So what are most important sources of information for today’s B2B buyers? 20 years ago, you might have named things like product info sheets or sales reps. But not anymore. Read full post

4. 3 Dangers of Sales and Marketing Misalignment

Too often, B2B companies fall victim to the dangers of sales and marketing misalignment, often without even being aware that it’s an issue. Such misalignment can have serious motivational and financial consequences. These are the major dangers of sales and marketing misalignment compared to what can happen when things go right. Read full post

5. Infographic: Delivering Content Throughout the Buyer’s Journey to Help Your Sales Team Close Deals

If you’re a supply chain marketing professional, it’s likely that you spend a tremendous portion of your day researching, creating, packaging, and disseminating content. It’s time to start leveraging your it throughout the buyer’s journey by arming your sales force with content. Before you panic at the idea of creating reams of new content, take a breath. It’s more than likely that you can repurpose your existing content, optimized to give your sales force the tools they need to close deals.Read full post

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Infographic: How Content Can Help in Each of the 7 Stages of the Sales Cycle

Infographic: How Content Can Help in Each of the 7 Stages of the Sales Cycle

Here’s how content can help support sales during the seven stages of the sales cycle, including personalization and building last relationships.

The sales process is often a complicated journey that includes uphill climbs and unexpected roadblocks. Sales teams are all too familiar with these obstacles, but they don’t have to fight these battles alone.

Arm a sales rep with targeted content to share with prospects during specific moments in the purchasing process, and it will build his or her reputation as a knowledgeable resource. That can be the key to getting a foot in the door, advancing through the final stages of a purchasers’ decision, or closing the deal.

Strong communication between sales and marketing can help achieve big-picture goals when it comes to creating content, including:

  • mutual understanding of the buyer’s journey
  • updated prospect insights that can affect future marketing content
  • brainstorming content solutions to bottlenecks in the sales funnel

Let content support the sales cycle by demonstrating the business value of your product or solution.

Here are examples of how content can assist your sales team throughout the seven stages of the sales process, even when the sales journey goes off course.

Infographic: 7 Stages in the Sales Cycle Content Can Help

 

Sales Cycle

(Made with Canva)

Takeaway

According to DemandGen’s survey, 75% of buyers said that content had a significant impact on which vendor they chose. And that’s not all, 89% of respondents stated they selected brands that provided content that made it easier to demonstrate ROI and/or build a business case for their purchase.

These numbers highlight how important it is for sales teams to be armed with informative, relevant content to support the sales cycle. It’s not enough to just produce content, sale teams need to be ready to provide this content to potential customers at every point of contact.

Want help identifying what content your supply chain and logistics company can provide to your sales team? Let us help.

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Social Media Content Should Focus on Awareness and Consideration Stages

Social Media Content Should Focus on Awareness and Consideration Stages

Brands need to focus on the awareness and consideration stages of the buyer’s journey to build relationships and boost social media ROI.

Are you focusing on the right phases of the buyer’s journey in your social media strategy? The 2018 Sprout Social Index shows that customers prefer businesses to provide social media content that aids in awareness and consideration, not the end sale.

Misaligned priorities

Sprout Social’s 2018 Index found that users “want brand awareness and consideration stage content from brands on social, but 80% of social marketers are hyper-focused on awareness activities, leaving out the consideration piece of the puzzle.” When brands don’t meet the needs of their audience with consideration stage content, they’re missing out on building relationships and ultimately cutting into social media ROI.

[bctt tweet=”Sprout Social found a great deal of misalignment when it comes to what marketers post versus what consumers want to see on their social media platforms. ” username=”Fronetics”]

Sprout Social found a great deal of misalignment when it comes to what marketers post versus what consumers want to see on their social media platforms. Part of the issue is a failure to define ROI in the most productive way. Thinking about social media’s value in terms of direct attribution leads to a skewed focus on sales, and erodes the effectiveness of brands’ social media efforts. According to Sprout Social, “social’s true value isn’t in direct attribution — it’s in the awareness and consideration stages of the funnel.”

The right kind of content

Despite the misalignment, there is one area of overlap between what marketers focus on and what users want to see: “posts that teach.” Which brings us back to consideration stage content. “If you aren’t already, meet consumers in this sweet spot in the consideration stage,” suggests Sprout Social. This means taking users beyond recognizing your brand and into knowing where your expertise and thought leadership lies.

Educational content is key in the consideration stage. It’s important to remember that this kind of content doesn’t necessarily need to showcase your product to be valuable — it’s all about offering your audience the information and expertise they’re looking for. For B2B businesses, particularly the supply chain, this could mean anything from product demonstrations to think pieces about how to optimize production.

“The most enlightened social marketing strategy integrates awareness and consideration stage content — opening the door with entertainment and inspiration, then carrying audiences across the threshold with education, information about new product offerings, and discounts and sales,” says Sprout Social.

Diversifying focus between awareness and consideration is crucial to getting the most out of your social media efforts. As social networks home in on preserving the social aspects of their platforms, it’s all the more important for brands to align their activities with what users actually want to see, to stay relevant.

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Video: Marketing Automation for the Supply Chain Marketer

Video: Marketing Automation for the Supply Chain Marketer

Supply chain marketers can use marketing automation to drive efficiency and be more successful in earning and converting leads.

Marketing automation is the process of using software to complete repetitive marketing tasks designed to nurture sales leads, personalize marketing messages and content, and — in the process — save marketers’ time and effort. Supply chain marketers are using marketing automation to streamline processes and increase qualified leads.

Marketers can scale their processes so they can reach more people, with less effort.

Buyers are increasingly demanding a more personalized experience along the buyer’s journey, which means marketers are working overtime to produce more targeted content. That’s where marketing automation comes in. By using automated messaging, marketers are able to nurture prospects with highly personalized, useful content that helps convert prospects into customers and customers into loyal customers.

Jumping into marketing automation can be overwhelming. Utilizing the right software and knowing where to implement automation into your marketing processes will help nurture leads and get you back to more pressing tasks.

Here are five ways to get started using marketing automation for the supply chain.

Video: marketing automation for supply chain marketers

Don’t worry about being redundant.

We are all too familiar with the batch-and-blast approach many companies use in their email marketing efforts. And, oftentimes, those emails end up in someone’s spam folder.

We also have so many clients that worry they will become redundant by implementing marketing automation. But that’s not true.

Instead, marketing automation can help you provide a more personalized experience for your leads (no batch-and-blast). This will increase the chances that they’ll buy. But it won’t take up more of your time. In fact, it will give you more time to focus on tasks that can’t be automated, like content creation.

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