by Fronetics | Jan 9, 2017 | Blog, Content Marketing, Marketing, Social Media, Strategy, Supply Chain
Why brand awareness is important to growing your business
The singular goal of most companies that contact Fronetics is to generate more leads — today. This is not surprising in that leads are necessary to generate sales, and sales are necessary to revenue generation and to growth. What is surprising is the number of companies who do not recognize the critical role brand awareness plays in lead generation.
Brand awareness is the likelihood that your company’s brand, products, and services are recognized by consumers. Simply put, if consumers don’t know your company exists and/or don’t know what your company does or what your company offers, your company won’t be a part of their decision process.
Today, more than ever, being recognized and being a part of the decision process is crucial.
The new B2B buying process
The buying process for B2B buyers has become more complex and longer. The 2016 B2B Buyer’s Survey Report found that 80% of respondents reported their purchase cycle was longer than it was the previous year. The buying process has gotten longer because most buyers (73%) are using more sources to research and evaluate products and services, and they are spending more time in the research phase itself.
When conducting their research and evaluating purchases, B2B buyers report that they are looking for personalization, and for companies and vendors that demonstrate a deep understanding of the industry.
The place they are turning to conduct their research, and to evaluate purchases, is online: 89% of B2B buyers report using the internet to conduct research. Specifically, they are going online to: conduct web searches, look at vendor websites, read reviews, use social media, and participate in online forums.
The importance of investing in brand awareness
Your company can not generate leads if your company is not found when B2B buyers are conducting their research. And, being found is just the tip of the iceberg. Your company will not be included in the evaluation and decision process if it does not have a robust online presence that is inclusive of quality content that speaks to your target customer — that is, content that educates, informs, and identifies how your company can meet the needs of your target customers. It is about positioning your company as a knowledge leader, building trust, and establishing relationships. It is about brand awareness.
Building brand awareness takes time and dedication. Companies that are willing to invest their time and resources to brand awareness are rewarded – not just with leads, but with quality leads.
Too often, I see companies who are unwilling to invest either the time or money in brand awareness. One of the most frustrating things to see is a company that gives up too soon. These are companies who have realized significant gains — they have, for example, increased traffic to the website through organic, referral, direct, and social sources; decreased bounce rates; increased social reach; and increased social engagement. But, because their lead generation has not immediately sky rocketed, they decide to either reduce or eliminate their digital and content marketing activities. It is frustrating because these companies have built a strong foundation, and they are on the tipping point of success.
With the B2B buying process taking longer than ever, with buyers spending more time researching and evaluating their decisions, and with B2B buyers turning to the internet and critically evaluating companies on how they present themselves, investing the time and resources to brand awareness is critical.
As Geoffrey Chaucer said, “Patience is a conquering virtue.”
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by Fronetics | Apr 28, 2016 | Blog, Marketing, Social Media, Strategy
In today’s digital world, it is amazing that many businesses, particularly those in the supply chain and logistic industries, are still questioning whether they should be on social media. The simple answer is yes — social media channels are the ideal place to brand, market, and grow your business.
Here are five reasons why your company should be on social media.
1. Lead generation.
Sales teams can also use social media as a lead-generation tool. Social media takes the old marketing billboard and makes it a conversation, which is a huge benefit to businesses who use it well.
2. Trust and thought leadership.
Though the results are not instant, the amount of time and marketing dollars you spend on social media pays off. How long will it take? That varies depending on your business and your sales cycle. But by distributing quality content and engaging customers through these channels, you eventually will establish your company as a knowledgeable, thought-leader in your industry. This creates a level of trust with potential customers, which is invaluable to securing the sale down the road.
3. Brand awareness.
Social media not only builds your brand but can expand your content’s reach. Those who follow you and enjoy your content will “like” and share it, meaning their followers will see it, thus expanding your audience. This makes your reach virtually limitless, providing that your content is compelling, engaging, and worthy of sharing.
4. Business intelligence.
Being on social media keeps you on top of the latest trends; it is a valuable business tool. You not only engage potential customers, but you can learn what they are looking for, what your competition is doing. It can also provide data that serves as a strategic compass to generate ideas and guide the direction of your business in the future.
5. Talent acquisition.
You can find new talent for your company through social media, which gets you connected with qualified job-seekers and streamlines the search process.
Harvard Business Review surveyed 2,100 companies and found that 79% use or plan to use social media. But, only 12% of those organizations felt that they were using social media effectively. The fact is unless you are using social media correctly, you will probably not see the results that you desire.
Content needs to be fresh, engaging, informative and sometimes entertaining. You need to post consistently and respond to questions that are posted by your readers. (You are creating a relationship, after all.) All of this may seem daunting, but the reward is a highly visible, respected, presence within the social media community. Your business can strategically reach a myriad of potential customers online, which as you know, can be a game-changer in its potential for growth.
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by Fronetics | Apr 27, 2016 | Blog, Content Marketing, Marketing, Social Media, Strategy
Fronetics’ social media training offers basic instructions on how you can help your company get invited, show up, and make a good impression with customers online.
What if you were told that a number of potential customers all visit the same place to chat and get to know businesses like yours before they choose to buy from them? Would you feel there was a strong reason for your business to have a presence there?
The answer is definitively, “Yes, absolutely!” Yet, some businesses are not establishing a social media presence — today’s ultimate social meeting establishment — which puts them in position of severe disadvantage.
Though you may be hesitant to participate, the various social media platforms are the place to meet, greet, and establish trusting relationships with your potential customers before they commit to a purchase. So, either show up, grab a drink, and chat, or surrender opportunities to your competition, who, by the way, is already “liked” by the masses.
How to Make an Entrance at the Social Media Party
Feeling a bit lost as to how to navigate social media? Don’t simply resign yourself to being the wallflower at this gathering. Make an entrance and get noticed!
Fronetics Strategic Advisors has created a social media training, specifically designed for business owners (B2B and B2C), marketers, and employees who are seeking a better grasp on social technologies. Consider it Social Media for Businesses 101: The training offers step-by-step instructions on using your individual social media presence to help boost your company’s social footprint.
No need to be shy. You know more, and can have a bigger impact, than you think. To be sure, the B2B sales process has evolved, but the basics remain: create conversation; educate the consumer; establish trust; and, eventually, generate a sales lead. But now you and your business can conduct this courting via digital platforms.
In this training, learn how social media is an opportunity for building brand awareness and allowing potential customers to get to know your business. See how you can make an impact on your company’s growth through Facebook, Twitter, and LinkedIn. And get a grasp on the fundamentals — as basic as how to “like” or “follow” your company — so that you feel more comfortable using social media in a professional context.
Social media is limitless opportunity for engagement and branding for your company. Participating across multiple platforms is an ideal way to expand brand awareness and establish your company as a thought leader in its industry. Don’t miss out on the party! Download Fronetics’ Social Media Training below so you can participate in the conversation happening online.
Get the free training
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Fronetics Strategic Advisors welcomes your questions about social media, and can advise you on how to best leverage it to your company’s greatest advantage. Contact us for a free social media assessment.
by Fronetics | Mar 31, 2016 | Blog, Content Marketing, Marketing, Social Media, Supply Chain
Employ a content and social marketing strategy to nurture leads you meet during MODEX.
Hundreds of potential customers will be heading to Atlanta next week for MODEX, and you’re gearing up to gain lots of new business. That is, you and over 800 other exhibitors are hoping to gain lots of new business. So how do you plan to stand out among the competition?
Using content and social marketing to nurture leads surrounding the event will help maximize the benefits of attendance. You can bring more attention to your presence, which will help you find more new potential customers, and then you can increase your chances of converting them if you use these tools properly.
Here are some tips for before, during, and after MODEX for using content and social media to gain new business.
Before the show
1) Define your goals.
A trade show represents an opportunity to spread brand awareness, find new leads, and, of course, make sales. Decide what is most important to your business, and strategize around those goals. For example, if one of your goals is to increase your social following, make sure every handout, landing page, and face-to-face interaction includes a request to like you on Facebook (or elsewhere).
2) Promote your attendance.
With the trade show hashtag (#MODEX2016), use Facebook, Twitter, and LinkedIn to let your followers know that you will be attending and when and where they can find you. Engage with other attendees who are using the event hashtag. Offer teasers — such as photos of the freebies you’re bringing — to entice visitors, and provide any longer-form information (e.g., an excerpt from a presentation you’ll be giving) in a blog post, distributing it through your social channels.
3) Set up a landing page/landing pages.
Create an event-specific landing page that includes a call to action (CTA), like reserving a time to speak with you at the conference or downloading a coupon to redeem a free sample. Make sure to ask for some information (such as a name, company, or contact information) in exchange. Monitor traffic and keep a running list of leads who visit and provide their information.
4) Research the attendees.
Perform prospect research using the list of attendees, paying special attention to those who have provided their information on your landing page or connected with you on social media about the event. Check out their social pages to see what they’re saying about the event, and like or follow them. Connect with high-value prospects on LinkedIn and try to arrange a time to meet up during the show.
5) Prepare to nurture.
Draft content that you can distribute during and after the show. Examples include lead-nurturing email templates, slides from presentations you are giving, and other offers you plan to provide visitors. Create another landing page, which includes a special offer or specific information you’ll be providing during the show, to drive attendees to during and after the event.
During the show
6) Keep chatting.
Reach out to the people you meet during the show on their social media handles. A nice-to-meet-you tweet and/or an invitation to connect on LinkedIn shows that you remember and appreciate the potential customer. Send the lead-nurturing emails you prepared in advance.
7) Monitor social media.
Continue using the show’s hashtag to monitor the conversations that are happening online, and see if anyone is talking about your company. Like or reply to anyone who does to show you’re listening.
8) Generate content.
Trade shows are a great place to generate content. Post photos of your booth and attendees from your company, and create videos of product demonstrations, presentations, or customer testimonials. Share your thoughts on the issues being discussed, and keep track of those themes, as well as any recurring questions that attendees ask, for future content.
After the show
9) Plan out your editorial calendar.
Develop posts for your company’s blog over the coming months around the questions and issues that were raised during the show.
10) Keep up the conversations.
Continue to engage the people you met on Facebook, Twitter, and LinkedIn. Follow and like their pages, and invite them to connect.
11) Offer your leads something of value.
Make event presentation or speaking materials part of your lead nurturing activities by sharing them with prospects using Slideshare or email. Remind leads with whom you shared your special-offer landing page to visit. Make sure to segment your contacts based on their interests and send them only relevant offers.
How do you nurture leads around trade shows? Will you be attending MODEX this year?
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by Fronetics | Feb 22, 2016 | Blog, Content Marketing, Current Events, Marketing, Strategy
Content marketing grew one real estate marketing firm’s sales by 300% in less than a year.
Consumers are increasingly going online to conduct research before making a purchase. And that holds true for even the largest investments.
The National Association of Realtors reports that a whopping 94% of Millennials who recently purchased a home relied on websites in their search process. And that’s not just a generational phenomenon — the majority of Baby Boomers (84%) and 69 to 89 year olds (65%) did online research while seeking a new home as well.
Real estate marketers have an enormous opportunity to get their properties in front of more potential buyers through content marketing. With an inbound marketing strategy, customers who are looking for a property like yours will come to you through their own online research.
Take, for example, this case study about a prominent real estate marketing firm in one of the most competitive markets in the U.S. When traditional tactics weren’t bringing in the kind of business needed to sell 1,500 new-construction homes in a new planned community, the firm turned to a new content marketing program to increase web traffic and build brand awareness.
The results were almost immediate. The new digital and content marketing efforts drastically increased web traffic, conversions, and sales. In just 90 days, sales had increased by 37%, and in less than a year, a whopping 300%. At least one-fifth of buyers were sourced directly from the website.
Download this case study to learn more about how content marketing helped the real estate marketing firm drive traffic to their website and increase sales.
