by Fronetics | Sep 22, 2016 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Companies in the supply chain and logistics industries should take note of these 19 content marketing trends.
Joe Pulizzi of the Content Marketing Institute recently revealed his predictions for the biggest trends in content marketing for 2017. As the leader of CMI, Pulizzi dedicates much of his time discussing where content marketing is heading with enterprise marketers around the world.
Since 88% of B2B marketers use content marketing as a part of their marketing programs, you’ll likely see some of these trends and issues arising among your competitors, your clients, and, ideally, your company in the near future. As you start to strategize for next year and beyond, be sure to consider these ideas in your supply chain marketing plans.
Creation of a real content marketing strategy
We can’t say it enough: Organizations that have a documented content marketing strategy are more likely to be successful than those that don’t. You would never operate a business without 1) creating a strategy, 2) documenting it, 3) following the strategy, and you should feel the same way about your marketing plan. Here are a few resources to get you started:
Native advertising
Native advertising is a paid, content-based promotion delivered in stream, within the same format as the channel the reader (or viewer) is using. Think of sponsored updates on LinkedIn, which look just like regular posts, or when a radio DJ promotes a product within the regular broadcast. I’ll be writing more about native advertising in the coming months and how the supply chain might use this opportunity as part of their content marketing efforts.
Influencer marketing
Forbes describes influencer marketing as, “A nonpromotional approach to marketing in which brands focus their efforts on opinion leaders, as opposed to direct target market touchpoints.” Basically, highly visible people become brand advocates by employing your products or services in their everyday lives. There are earned influencers, influential people who use your product regularly because they like it. And there are paid influencers, who receive compensation for using certain brands. More to come on this topic as well.
Purpose-driven marketing
Companies can appeal to a target audience by promoting their shared interest in a worthy cause through content. Examples from the supply chain include these six companies that are doing well by doing good.
Video and Visual
Video is not just for funny cats and cover artists anymore — it’s the most popular form of content being consumed online. Smart marketers are developing a visual storytelling strategy that offers consistent delivery of valuable content. Consider how your business might utilize features like Facebook Live or channels like YouTube.
Snapchat
Yes — Snapchat. Before you roll your eyes, check out this convincing article, Why Snapchat Will Be Great for B2B Companies, by Gary Vaynerchuk of Vayner Media. Keep your eyes on this social media platform in the coming year.
Facebook
One thing about Facebook you can count on is that it will always be evolving and adding features to keep up with user preferences. Also, Pulizzi is convinced businesses can do better when it comes to promoting content on this platform. Companies should keep a close eye on what’s to come with Facebook in the near future and how organizations are using it to distribute content and generate leads.
Teams and workflow
Take a good look at content production in your organization. Do blog posts go unedited? Are projects frequently late? Is your team clear about who needs to approve what? A strategic, consistent way to track and complete content-based projects can help streamline production and improve efficiency — not to mention quality.
Content strategy (pipes and process)
Developing a strategy that helps your organization scale its content-production efforts, re-purpose existing content across multiple channels, and properly leverage user experience and technology is key to content marketing success.
Mobile
Google announced in May 2015 that the number of searches on mobile devices has now surpassed those conducted on desktops in the U.S. And we know that reality isn’t limited to personal internet use. Evidence suggests B2B buyers are increasingly using mobile devices to do research, make inquiries, and purchase products. If your website and marketing emails aren’t mobile-friendly, your company is missing out the significant share of customers who demand mobile-optimized content. Try these tips:
Content technology
The marketing software market is expected to grow to more than $32.3 billion by 2018. The number of options companies have is almost blinding. Count on content technology to continue to demand a lot of attention — and, potentially, financial resources — in the next few years.
Writing
Josh Bernoff’s recent article in the Harvard Business Review hits the nail on the head: Bad Writing is Destroying Your Company’s Productivity. In a vast sea of crappy content, superior writing and storytelling can make your business stand out, win customer’s trust, and earn new business. Here are some resources:
Integration with sales
Integrating your sales and marketing teams is one of the most impactful ways to leverage content to gain new customers. For example, merging one of our clients’ sales and marketing databases to improve team communications played an important role in helping the company increase new business by 30%.
ROI and measurement
Making a business case for content marketing is one of the top priorities for the majority of B2B marketers year after year. Check out these resources:
Email and marketing automation
Marketing automation can expand your content’s impact, improve conversion rates, generate leads, and drive repeat purchases. Additionally, it can remove cumbersome manual tasks from your content workflow, freeing up your resources to add value to other, more meaningful tasks. Pulizzi says an expert recently revealed to him that companies are utilizing approximately only 10% of the functionality behind marketing automation — meaning, there’s much room for improvement in this area.
Content distribution and promotion
Even the best, most valuable content is worthless if it fails to reach your target audience. Companies are now focusing on the strategic distribution of their content assets to ensure their success.
Executive buy-in
Earning C-suite support for content marketing is a challenge for many marketers in the supply chain and logistics industries. See “ROI and measurement” above for some resources to support your efforts to win executive buy-in.
Global integration
Organizations and their supply chains continue to become more complex and global in scale. This can put a strain on communication, processes, meeting customer needs and expectations, etc. Content marketing strategies should account for the challenges of global operations.
Construction of a media organization
Pay attention to the recent flux of organizations purchasing media companies or properties to become media enterprises. Microsoft’s purchase of LinkedIn comes to mind, as well as Arrow Electronics’ acquisition of a number of technical and media properties from UBM.
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by Fronetics | Sep 21, 2016 | Blog, Content Marketing, Marketing, Strategy
To truly gauge the effect of variations in frequency of marketing emails, evaluate the cumulative metrics as well as per-message statistics.
How often does your company send marketing emails? Perhaps you’ve wondered if ramping up the number of messages you send to your database may generate more purchases. But you don’t want to cross the line of bothering people to the point where they unsubscribe or become annoyed with your business.
IBM Marketing Cloud recently released the 2016 Email Marketing Metrics Benchmark Study, which aggregates data from messages sent by nearly 750 companies representing 3,000 brands in 40 countries. It offers interesting insight on metrics like open rates, click-throughs, and mobile metrics.
Marketing emails and the frequency math effect
One key finding from this year’s study involves something called the “frequency math effect.” It first became evident for businesses in the retail and ecommerce sector during the holidays but applies across verticals.
During periods of heavy email volume, certain metrics that determine the effectiveness of marketing emails — i.e., opens and clicks per message — may drop off drastically. But this is not necessarily cause for panic. If you look over the entire sending period, you are likely to see the number of total opens and clicks go up.
Because your subscribers are receiving more emails from you, they tend to open fewer of those messages. But because you are touching your subscribers more often, engagement increases, likely dramatically. This could lead to more conversions and higher revenue.
But there’s more to consider here. List churn metrics — e.g., hard bounces, unsubscribe rates, spam complaints — are also subject to the frequency math effect.
When you are sending marketing emails more frequently, you’ll likely see a drop in your unsubscribe rates, reports of abuse, etc. But don’t celebrate too soon. Again, the cumulative number of these actions will increase.
To better gauge the impact of marketing email frequency, it’s important to look at both per-message statistics and total open, click-through, and list churn metrics for an entire period. By doing so, you’ll be able to more accurately determine whether a change in marketing email frequency has driven an overall net positive or negative impact.
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by Fronetics | Sep 20, 2016 | Blog, Content Marketing, Logistics, Manufacturing & Distribution, Marketing, Strategy, Supply Chain, Warehousing & Materials Handling
A content marketing strategy helped one organization generate leads, increase web traffic, and drive sales and new business.
Why would my company blog? Do we really need to be on social media? What is a white paper, and who would read one that I wrote?
These are questions that many businesses in the manufacturing and warehousing space might ask. They don’t see or understand how they might benefit from content marketing.
TotalTrax might have asked the same sorts of questions several years ago. The company, which provides tracking technologies for manufacturing and warehouse operations, had experienced positive year-over-year growth for a decade. The website got decent traffic. Yet, there was a sense that there were many untapped opportunities for growth.
TotalTrax hired Fronetics Strategic Advisors to create and implement a content marketing plan to maximize the company’s digital presence. TotalTrax wanted to see results in the form of increased web traffic, new and better leads, and revenue. Fast forward 24 months, and that’s exactly what happened.
Content helped TotalTrax to achieve:
- 19% increase in overall web traffic
- 500% increase in traffic from social media
- 244 high-quality leads
- 30% net increase in new customers
- 10% growth in sales revenue
To learn more about how Fronetics helped TotalTrax maximize results from a digital and content marketing program, download our case study below.
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by Fronetics | Sep 15, 2016 | Blog, Content Marketing, Marketing, Strategy, Talent
Content marketing is significantly more effective when a designated leader is driving your strategy.
Who is leading your content marketing strategy? If you don’t have an immediate answer, your content marketing program probably will not be as effective as it could be.
Research shows that companies who designate someone to drive the execution of their content marketing strategy have greater success than those that do not. So your strategy should account for leadership, specifically naming a person or position that will be in charge of implementation, problem-solving, and measuring results.
Who could take on this role for your business? Here are a few ideas.
An executive
Curata reports that, by 2017, 51% of companies will have an executive in their organization who is directly responsible for an overall content marketing strategy. That’s how important it is to have someone leading your strategy: More than half of organizations will create or designate positions like chief content officer, VP of content, or director of content. If your company is large enough to support this human resource, you’ll likely reap great benefit from your content marketing efforts.
A marketing director
Is there a senior person on your marketing team with experience using content as a marketing tool? Having a marketing director lead your content strategy is a great option for companies who can afford to delegate some of that person’s responsibilities elsewhere to make room for this work. Marketing directors are generally organized and capable of leading a diverse team, and they are used to reporting on KPIs as they relate to marketing efforts.
Whoever produces most of your content
Many smaller or mid-sized companies don’t have large marketing teams, and instead rely on several people to take on content-production responsibilities in addition to their everyday tasks. These are the people who will be most familiar with your company’s content and strategy, and how they align with your business goals. Do any of these people have leadership abilities or experience running a cross-functional team? It could be worth outsourcing some content writing or production in order to allow that person to drive your content marketing strategy.
An advisory firm
Sometimes you don’t have the internal resources or expertise to execute your business’ content marketing on your own. Hiring a firm or professional to create and/or execute your strategy can take enormous pressure off of your employees. They are left to do their jobs, while an experienced team shoulders the burden of planning, producing, and reporting on the progress of your content marketing program. Such a partnership can be very beneficial to companies of all shapes and sizes.
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by Fronetics | Sep 13, 2016 | Blog, Content Marketing, Marketing
Considering outsourcing some or all of your content marketing? Check out these statistics.
Companies turn to content marketing to build brand awareness, generate leads, and drive sales. But the constant creation and distribution of original content can drain an organization’s resources. That’s why many choose to outsource all or some of their content marketing efforts to content partners or marketing firms.
If your business is exploring outsourcing as an option, here are some statistics that you might find interesting.
13 stats about outsourcing content marketing
51% of B2B marketers list lack of time/bandwidth to create content as one of their top content marketing challenges, and 50% list producing enough content variety/volume as well. (LinkedIn Technology Marketing Community)
30% of B2B marketers say an external agency/consultant is one of the top resources for content creation for their organizations. (LinkedIn Technology Marketing Community)
The two most outsourced content marketing activities:
- Writing (44%)
- Design (41%)
(LinkedIn Technology Marketing Community)
Marketers are outsourcing 18% of their content, with the remaining content being created in-house, curated or syndicated. (Curata)
Only 25% of marketers don’t outsource any content creation. (LinkedIn Technology Marketing Community)
About two-thirds of marketers outsource less than one-third of their content creation. (LinkedIn Technology Marketing Community)
Business bloggers outsource 14% of their blog posts. The best practitioners outsource 24%. (Curata)
What are the most effective resources for video marketing content creation?
- Combination of outsourced and in-house resources (70%)
- Outsource to a specialist (22%)
- In-house resources only (8%)
(Ascend2 2015 Study)
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