by Fronetics | Nov 3, 2016 | Blog, Content Marketing, Marketing, Social Media
The web search has changed the way businesses shop for products and services — and content marketing is your key to reaching them.
What’s the first thing we all do when we need a gift for Fathers’ Day, can’t think of a song lyric, or want to buy a new kitchen appliance? We Google it.
The world of B2B sales is no different. Demand Gen’s 2016 B2B Buyer’s Survey Report found that 62% of B2B buyers say that a web search was one of the first three resources they use to learn about a solution. In fact, 94% of buyers reported using online research at some point in the purchasing process.
That means businesses must be more than just conscious of their digital presence: They must actively manage their website and digital content assets to accommodate the ways buyers are conducting research.
Seeing opportunity in the new reality
In the pre-internet age, the salesperson’s role began relatively early in the buyer’s journey. Today’s average B2B buyer, however, progresses nearly 60% of the way through this process before making any sort of contact with a sales rep. That means your prospects are forming their early opinions about your business and your products based on what they find on the web.
This new reality may seem daunting, given how much of the purchase decision-making process occurs before you have the opportunity to engage with a potential client. But in reality, this changing climate offers serious opportunities for businesses to demonstrate their expertise, without turning buyers off with overt sales pitches.
Content is king/key
To make the most of the potential purchaser’s experience with your business, content is key.
A robust content marketing strategy builds brand awareness, establishes trust and rapport with prospects, and generates traffic to your website. Thoughtfully generated and curated content catches the attention of buyers and keeps them interested in your business through the time of purchase.
Specifically, 67% more leads will be generated by companies with an active blog in 2016. And content isn’t limited to your website: a vibrant social media presence helps buyers conduct their research, with 57% of consumers reporting that they are influenced to think more highly of a business after seeing positive comments online.
Again, while this new reality may seem like a challenge, it’s actually a golden opportunity for your business to put its best foot forward with potential buyers. By thoughtfully generating and curating focused, informative content, companies can guide B2B buyers through the sales process, and develop an engaged and loyal customer base.
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by Fronetics | Oct 12, 2016 | Blog, Content Marketing, Marketing
Make sure you’re not making these seven common mistakes when starting your B2B blog.
So you’ve started a B2B blog for your business and are standing at the ready, waiting for those leads to start rolling in. But you’ve only gotten three views so far (you, twice, and one by your mother). It’s not working out exactly how you pictured.
For one, it takes time — and patience — to build up readership for any blog. The more content you publish, the greater its quality, and the more consistently you post, the more quickly that success will happen.
But, chances are, you’re making one (or more) of the rookie mistakes that prevent B2B blogs from driving traffic, leads, and sales. Take a look at the seven common blogging errors that are holding you back.
7 common blogging mistakes for new B2B blogs
1) You’re promoting your products, services, and/or business.
Believe it or not, your sales pitch is bad for business. While your blog seems like another avenue for advertising your products, that’s actually counterproductive. Today’s consumers have no tolerance for overt, interruption-based marketing. They can smell a sales pitch from a mile away and purposefully avoid them. There is plenty of content available on the internet that they have the ability to do so.
Here’s another way to think of it: When have you ever changed channels while watching TV to find a commercial? If you’re flipping around, it’s probably because you’re looking for content that is appealing to you, not seeking advertisements. Blog readers feel the same way.
Solution?
Your posts should provide information, value, and/or entertainment relevant to your area of expertise for your target audience. They will read it — and, ideally, subscribe — because they regard you as a trusted source of knowledge. When they are ready to purchase, you will be top of mind because of the rapport you’ve built through your content.
2) You write about anything and everything.
While it’s important to publish content that is meaningful to you and relevant to your area of expertise, your B2B blog shouldn’t be a dumping ground for every thought that crosses your mind. It’s not a forum for you to discuss what seems interesting to you on a given day. Unless you’re a celebrity whose lifestyle is your brand, your blog is not the place to make it about you.
Solution?
On the contrary, your blog is all about your target audience. Your posts should answer their questions, satisfy their needs, or cater to their interests. You should put considerable thought and planning into what you write to ensure it aligns with their expectations. An editorial calendar can help you map out content for your blog and make sure you are evaluating your posts from the 1,000-foot view as well.
3) Your writing stinks.
Writing a blog is different than writing an academic thesis, a business proposal, or a product catalog. If your content is boring, stuffy, error-filled, unintelligible, or otherwise difficult to read, people are going to move onto the billions of other content available on the internet.
Your readers need to understand what you’re saying, and, what’s more, they need to connect with your content. Of course, that’s easier said than done. It’s ok if you’re not a great writer — the first step is admitting that and then deciding what to do about it.
Solution?
Hire someone to write it for you. At the very least, have a colleague glance over your posts for errors and clarity.
4) You’re a copycat.
There are so many good ideas and well-written articles out there that some people might be tempted to copy and paste without fear of retribution. Unfortunately that will only hurt your B2B blog.
Firstly, discerning readers can tell when something’s not quite right. It’s easy for them to find the original source with a quick Google search, and even easier for them to never trust your blog again. Further, search engines can penalize your site if you’re caught plagiarizing content, which can dramatically impact your potential growth.
Solution?
Make sure your blog contains original content and ideas. If you use information or images from another site, make sure to properly cite them.
5) You’re not posting frequently enough.
Blogging frequency impacts factors like search engine rankings and audience engagement. Posting rarely or without any kind of regularity will negatively affect both, and thus your readership.
Solution?
How much is enough? A recent analysis of the top business blogs found that 90.5% blog at least once a week. Figure out the blogging cadence that allows for the most posts with your available resources, and stick to it.
6) You don’t have the option to subscribe (or you’re not pushing it).
A blog is an excellent way to gain organic traffic. But part of your goal should also be to establish a regular readership. After all, you want to build a rapport with potential customers, who come to trust your expertise because they regularly read your content.
Now, people like to do what’s easy. It’s possible that your biggest supporters type in your blog’s web address everyday to see what you’re saying. But it’s more likely that more people will read your content if it arrives in their inboxes on a regular basis.
Solution?
Make sure the option to subscribe to your blog is easy to find and easy to do. Most content management systems make this simple to set up right on your blog. But you can also encourage people to subscribe by adding a call to action to your emails, your social media accounts, etc.
7) You’re not distributing it.
Don’t let your content live in a vacuum. Certainly readers will find your B2B blog through organic search. But you don’t have to just post and pray.
Solution?
Distribute your content through whatever channels you have available to you: social media, email newsletters, paid content-promotion platforms, sites like Reddit and Quora, and more. And don’t just tweet about it once and consider distribution done. Keep distributing it whenever it’s relevant to do so.
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by Fronetics | Oct 10, 2016 | Blog, Content Marketing, Marketing, Social Media
If you’re not distributing content created by others, these six facts will convince you that content curation is an essential part of any content marketing strategy.
Content will help you grow your business. By creating and distributing valuable and relevant content in a strategic and consistent manner, you can drive profitable customer action.
But, it’s not all about you. And it’s not all about the content you and/or your business creates. In fact, content curation is an essential component of a successful content marketing strategy.
What is content curation?
Content curation is the process of sorting through the vast sea of content that is the internet and sharing only that content which is most relevant to your customers.
Being able to identify, make sense of, and distribute such information makes you valuable to your customers. Over time, readers will come to know you as a trusted, reliable source of knowledge — someone who is not always trying to sell them something. You are an expert in your area of business, and you save your customers and prospects lots of time and effort distributing relevant information so they don’t have to go searching for it from independent sources.
How are other businesses handling curation?
Companies that curate content report positive effects on their business. Here are six convincing statistics about content creation for B2B marketers.
The vast majority of businesses curate content.
- 82% of marketers curate content. (IMN Inc.)
- 83.3% of marketers curate/share content from third party sources (e.g., blogs, social media, industry publications or news sites) with their customers and/or prospects. (Curata)
How often do companies curate content?
- 16% of marketers are curating for their audience every day.
- 48% are curating from third-party sources at least once a week. (Curata)
How has curating content impacted business?
- Over 50% of marketers that curate content indicate that it has increased their brand visibility, thought leadership, SEO, web traffic and buyer engagement. (Curata)
- 41% of marketers that curate content indicate it has increased the number and/or quality of their sales-ready leads. (Curata)
Does your business curate content? How do you find content to curate?
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by Fronetics | Oct 6, 2016 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
What is influencer marketing and how can supply chain companies use it to win over customers?
All eyes were on Peyton Manning following the Denver Broncos’ win over the Carolina Panthers in Super Bowl 50. Would he use this weighty moment to announce his much-anticipated retirement? The nation was a captive audience when a reporter asked him about plans for his future.
“I’m going to drink a lot of Budweiser tonight, Tracy. I promise you that,” replied Manning. He again mentioned the beer brand by name moments later on the winner’s podium.
Budweiser was quick to assure the Twittersphere that the company had not paid Manning for his endorsement but were “delighted” that he had. I’m sure that was an understatement, given Manning’s two (free) casual mentions were valued at about $13.9 million. The now-retired quarterback just likes a good Bud Light — and that’s very good for the Budweiser brand.
This moment illustrates the power of influencer marketing. When celebrities or other popular figures become brand advocates, customers quickly follow. The potential bottom-line impact has both B2C and B2B companies thinking through how they can leverage influencer marketing in their promotional efforts. In fact, it was identified as one of the next big trends in content marketing for 2017.
What is influencer marketing?
Forbes describes influencer marketing as “a non-promotional approach to marketing in which brands focus their efforts on opinion leaders, as opposed to direct target market touchpoints.” Basically, highly visible people become brand advocates by employing your products or services in their everyday lives. There are two types: earned and paid.
Earned influencers
Earned influencers, like Manning to Budweiser, use a company’s product regularly because they like it. The most obvious examples come from the sports and entertainment sector: Marshawn Lynch and Skittles; country duo Florida Georgia Line and Fireball Whiskey; Oprah and everything on her annual Favorite Things list.
Paid influencers
Paid influencers receive compensation for using certain brands. Popular bloggers and social media users, specifically those targeting the growing millennial and mom demographics, are the most prevalent example. In fact, a number of sites — like BrandBacker and Tapinfluence — now exist to help connect brands with social influencers.
How supply chain marketers can leverage influencer marketing
Peer recommendations are increasingly important to the B2B buyers’ purchase process. In fact, nearly half listed their peers and colleagues as a top source of information when evaluating vendors, according to Demand Gen’s most recent B2B buyers survey. This sets the stage for organizations to leverage influencer marketing as a strategic tool to gain new business.
While celebrity endorsements probably aren’t feasible for the supply chain, that doesn’t mean influencer marketing is out of the question. In fact, your company likely has a number of natural brand advocates at your fingertips. Here are a few examples.
1) Your social media followers
Social media has played a prominent role in the rise of influencer marketing because it “enables peer recommendations to play a much greater role in purchasing decisions,” according to Forbes contributor Kyle Wong. So your company’s social platforms are a natural place to begin any influencer marketing campaign. As a start, check your Twitter Analytics dashboard to see who your top follower is this month.
2) Your customers
Happy customers are your best influencers. When customers discuss their experiences with brands on social media, as is the norm these days, their entire networks see this interaction. And review sites are becoming an increasingly popular research tool for B2B buyers. Offering superior service to your customers can prompt them to praise your company on these platforms — not to mention, recommend your business to their peers and colleagues offline.
3) Industry experts and analysts
Who do your buyers turn to for information and opinions about what is happening in the current marketplace? More than this, who are up-and-coming thought leaders in the space?
4) Journalists and bloggers
Having an industry publication drop your company’s name is any marketer’s dream. Engaging in thoughtful discussion with the writers and editors behind that media — either online or at industry events — can be the beginning of a professional relationship that leads to brand advocacy.
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by Fronetics | Oct 4, 2016 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
This list of social media articles includes useful information for both people who rarely use social networking sites and for more advanced users.
We’ve been using this space to write about social media a lot lately. That’s partly because so many exciting new developments and enhancements keep popping up. It’s also because we can’t underscore enough how important it is for companies in the supply chain industry to participate in social media.
I thought it would be helpful to revisit some of our recent information, guides, and tips and tricks regarding social media use for B2B marketers. The following list encompasses both general, how-to-type instruction and more detailed advice for more advanced users.
I’ve segmented articles by platform and included a catch-all category at the bottom as well. Don’t see what you’re looking for? Shoot me an email to let me know what social media-related content you’d like to hear about on our blog.
LinkedIn
LinkedIn is the most popular social network for B2B companies. Here’s what you need to know to get started.
Learn about the free and paid methods LinkedIn offers to help you find and recruit new employees.
LinkedIn’s 433+ million member base presents an enormous opportunity for your company to earn new business. Start attracting those members to follow you.
Twitter
One of the top social media sites for B2B marketers, Twitter can help businesses spread brand awareness and communicate with customers.
You may find yourself frequently strapped for quality tweeting material. Here are some ideas to not only fill your feed but to keep your followers interested and engaged.
Leverage insights from Twitter’s analytics dashboard to improve audience engagement, reach, and content development.
We did an experiment to determine the ideal frequency for posting on Twitter. The resulting numbers were abysmal. But that means the experiment worked.
Add stickers to your photos on Twitter to join in on real-time conversations about trending topics and to grow your audience.
Twitter is changing its rules on the 140-character limit for your tweets. Learn what’s going to be different.
Facebook
Facebook Live offers businesses a new, creative platform for engaging customers. This article describes what marketers need to know about it and how to use it.
YouTube
YouTube is a useful engagement tool for B2B marketers who want to reach the social network’s more-than-3-billion users. Learn how to get started in this article.
Get started creating YouTube videos for your business with these easy-to-use tools and ideas for content.
Learn how to improve the reach of your YouTube videos with these strategies for distribution.
Reddit
Reddit is a gold mine for relevant, engaging content to share with your social media followers. Here’s how it works and how you can get started.
Other resources
Fronetics has developed this training specifically for business owners, marketers, and employees looking to learn more about social media and how they can contribute to their company’s success through these networks.
Fronetics has developed a comprehensive report exploring social media use in general and, specifically, within the logistics and supply chain industries.
Businesses are using social media as a strategic tool. This article explains the top three benefits companies in the logistics and supply chain industries can enjoy from participating on social platforms.
Your business should be on social media showing buyers that you know what they want and that your business can provide it.
A cross-departmental social media team can help your company get more out of social networking sites.
Participating in social media is not about earning followers; it’s about building relationships with your current and future customers.
If your social media strategy doesn’t align with your business objectives and target audience, your marketing budget is probably better spent elsewhere.
