3 Tips for Creating an Influencer Marketing Strategy for the Supply Chain

3 Tips for Creating an Influencer Marketing Strategy for the Supply Chain

Supply chain companies can use influencers in their prospects’ network as a strategic tool to gain new business.

The term “influencer marketing” often brings to mind celebrities endorsing their favorite brand of bottled water or jeans — not an image that is particularly useful for B2B businesses. However, B2B marketers should be taking this powerful trend in content marketing seriously.

While your supply chain may not benefit from an endorsement by Jennifer Aniston, you likely have brand influencers at your fingertips, which you may not even realize. Effectively leveraging these endorsements is a strategic tool for gaining new business.

Developing an influencer marketing strategy

Once you’ve identified your natural influencers, here are three important steps for building an influencer marketing strategy for your company.

1) Know your target buyer.

Rather than a scatter-shot approach, making the effort on the front end to identify your target buyer personas allows you to strategically target your customers. Understanding their needs, challenges, and purchasing structures is the key foundation to any content marketing effort, and influencer marketing is no exception.

2) Identify your industry influencers.

Industry influencers aren’t just the big names, though those people are certainly influential. It comes down to how your buyers make their purchasing decisions. The 2016 B2B Buyer’s Survey Report found that nearly half of B2B buyers use peers and colleagues as a major information resource when choosing a vendor.

Who are those peers and colleagues whom your target buyers turn to? Use every resource at your disposal to determine how they get their information. Connecting on LinkedIn, Twitter, and other social networks is a great way to do this.

3) Use the right tools for your business.

Any effective content marketing strategy depends on using the most effective tools. In a post for CMS Connected, Leah Kinthaert makes a strong pitch for Twitter. She cites the ease of plugging in a hashtag or keyword in giving you “volumes of information — from who the influencers are in that industry to what today’s breaking news is on the topic.” Furthermore, clicking on a hashtag shows you what your competition is doing as well.

The bottom line is that influencer marketing can be an extremely effective aspect of a B2B business’ content marketing strategy. Knowing your buyers, finding your influencers, and effectively leveraging this information will help boost your social credibility, as well as generating new business.

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When Automated Purchasing Becomes the Norm, Content Marketing Is More Important Than Ever

When Automated Purchasing Becomes the Norm, Content Marketing Is More Important Than Ever

Just as purchases are becoming more automatic, generating marketing content also needs to keep up with the times.

Automated purchasing systems are more and more in vogue, opening another avenue for strong content marketing to reign.

Did you know with the simple touch of a button, consumers are able to receive boxes of cereal, bags of coffee, and jugs of laundry detergent with hardly a thought? Amazon’s latest offering — the Dash Button — is a branded wireless device that allows consumers to efficiently order products right when they think of it. Customers can strategically place the button in their pantry, for example, so they can easily reorder supplies when reaching for the last bottle of water or opening the last bar of bath soap.

“Subscribe and save” programs available through retail giants such as Amazon and Target are another way to keep consumers stocked with the supplies they need. These items arrive on a pre-set schedule without the buyer even having to think about it. And subscription-based sales models offered by Dollar Shave Club, Starbucks, and Blue Apron keep consumers clicking through, adding big bucks to corporate coffers.

Influencing the preprogrammed bots

The robotization of consumer spending is changing the current model of marketing, advertising and shopping, according to a recent Harvard Business Review article, and marketers need to be prepared for the next level of automation in order to keep revenues streaming.

If this automation crosses into the B2B marketplace, suppliers will face new challenges — including finding ways to affect choices of preprogrammed “bots,” such as Amazon’s Dash Button. In this possible and increasingly likely world, HBR posits that advertising dollars will be diverted from traditional models to building relationships, challenging incumbents,  increasing rates of consumption, and influencing marketing algorithms.

One such algorithm analyzes products that are pre-selected as the default brand in the item’s software (think: the scurry to become Apple’s default map program). Fresh and tailored content that even bots can process will be paramount to targeting content to buyers.

Content that educates the people behind the bots

In this future scenario, what can brands do to win business from competitors?

Certainly, it will take a significant effort to persuade a customer to change the algorithm’s default settings to another product or service. Vendors will have to produce highly targeted, personalized content that demonstrates a deep understanding of the customer’s business and how their product or service will better suit their needs.

Interestingly enough, that’s a preference that we’re already seeing among B2B buyers.

In the 2016 B2B Buyer’s Survey Report, 69% of buyers said relevant content that speaks directly to the company is very important, signaling that personalized content packages equate to satisfied customers and potential customers.

Using content to build relationships will continue to be of utmost importance, even in the age of bot-to-bot purchases. Optimize content to include buzz phrases and recognized keywords, and even bots will get the message.

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4 Creative Ideas for B2B Social Media Content (and Related Tools)

4 Creative Ideas for B2B Social Media Content (and Related Tools)

Try these content formats and related tools for B2B social media content that keeps your audience engaged.

Conventional wisdom, careful market research, and common sense are all telling us that social media is transforming the way we do business. We know we should be leveraging these platforms to drive awareness, engagement, and revenue for our businesses. But creating content to share with your audience is actually more difficult than it sounds.

Character limits and the increasingly visual nature of these platforms means marketers are having to get creative with how they engage their audience. Here are four ideas and related tools that can help B2B organizations produce interesting, informative content that is suited to social media.

1) Video

The 2016 Social Media Marketing Industry Report rates the growing prevalence of video among its top findings for the year. It found that 60% of marketers are now using video in their marketing, and 73% are making it a goal to increase their use of video. This trend is for good reason — 64% of business that use video reported that it has led directly to increased sales.

Video is an efficient, visually appealing way to present your content in an imminently shareable format. Here are some online tools to help you create effective video content for your business.

  • PowToon: A tool that guides users through the creation of animated videos and presentations, PowToon boasts an approachable interface and minimalist design that makes it simple for marketers with limited video experience.
  • Magisto: Ideal for creating videos with emotional impact, Magisto features tutorials on creating video for your business, and allows users to create highly customizable video content through a simple interface.
  • WeVideo: Featuring advanced video-editing tools with a simple interface, WeVideo is a cloud-based collaborative video editor that allows users the convenience of cloud video storage.
  • Wideo: Allowing you to create videos in minutes, Wideo offers a variety of plans aimed toward working with your existing marketing strategy.

Creating your video is just the first step. Here are some places to upload and share your content:

  • YouTube: The titan of video sharing services, YouTube allows for public and private upload, and gives users free access to analytics tools for their videos. Along the way, take a look at these valuable tips for getting more views on your YouTube videos.
  • Vimeo: With a similar platform to YouTube, Vimeo is ideal for video sharing, discovery, and generating creativity.

2) Infographics

Social media platforms are becoming increasingly visual. A well-designed infographic makes your content visually appealing and delivers your message in a clear, easily digestible format. A recent report from eMarketer and the communications firm Lewis found the demands of social media and the format’s high engagement rates are key reasons for its use.

Here are some online resources that let you create and share infographics:

  • ly: This site features a vast array of templates, which you can easily edit and customize and share immediately on social media platforms.
  • Piktochart: With an easy-to-navigate interface, Piktochart allows you to create intricate, design-rich graphics, complete with icons, images, charts, and interactive maps, and publish them directly to social media platforms.
  • Canva: This site allows for quick creation of infographics, as well as presentation covers, social media images, online advertisements, and flyers.
  • Visme: A simple interface, Visme allows you to translate your ideas into engaging infographics, presentations, reports, and more. You can share your content online as a URL or on social media, embed it on your website, or download it.

3) Podcasts

The 2016 SME Report identifies podcasting as a relatively untapped way for marketers to engage with social media audiences. The audience for podcasts in the United States alone is close to 60 million people, making this medium a significant opportunity for businesses to engage with potential clients.

Here are some tools that can help you create quality audio content:

  • Audacity: This open-source audio software lets you record audio, convert tapes and records into digital recordings, and add your own audio effects.
  • Podbean: This tool lets you quickly create and share professional podcasts, no programming knowledge necessary. You can publish them directly to social media platforms.

4) Slides

If you have a lot of dense, industry-specific content that you want to get out to your audience, presentations are ideal. Breaking up your content into slides lets you get the information to your network in an engaging and visually appealing way.

Here are some tools that help you create and share professional presentations:

  • SlideShare: LinkedIn’s platform lets you build, upload, and edit presentations, and share them on social media.
  • SlideBoom: Ideal for converting PowerPoint presentations to Flash, SlideBoom lets you share your presentations with your target audience.
  • Prezi: This tool is available for download or as an online editor, and it allows you to add animations to your presentations and share your content on Twitter, Facebook, and LinkedIn.

Social media has changed the way businesses engage with their target customer base. Embracing these tools is key to creating and maintaining an active and loyal audience.

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A Web Search is a B2B Buyer’s First Move in the Purchase Process

A Web Search is a B2B Buyer’s First Move in the Purchase Process

The web search has changed the way businesses shop for products and services — and content marketing is your key to reaching them.

What’s the first thing we all do when we need a gift for Fathers’ Day, can’t think of a song lyric, or want to buy a new kitchen appliance? We Google it.

The world of B2B sales is no different. Demand Gen’s 2016 B2B Buyer’s Survey Report found that 62% of B2B buyers say that a web search was one of the first three resources they use to learn about a solution. In fact, 94% of buyers reported using online research at some point in the purchasing process.

That means businesses must be more than just conscious of their digital presence: They must actively manage their website and digital content assets to accommodate the ways buyers are conducting research.

Seeing opportunity in the new reality

In the pre-internet age, the salesperson’s role began relatively early in the buyer’s journey. Today’s average B2B buyer, however, progresses nearly 60% of the way through this process before making any sort of contact with a sales rep. That means your prospects are forming their early opinions about your business and your products based on what they find on the web.

This new reality may seem daunting, given how much of the purchase decision-making process occurs before you have the opportunity to engage with a potential client. But in reality, this changing climate offers serious opportunities for businesses to demonstrate their expertise, without turning buyers off with overt sales pitches.

Content is king/key

To make the most of the potential purchaser’s experience with your business, content is key.

A robust content marketing strategy builds brand awareness, establishes trust and rapport with prospects, and generates traffic to your website. Thoughtfully generated and curated content catches the attention of buyers and keeps them interested in your business through the time of purchase.

Specifically, 67% more leads will be generated by companies with an active blog in 2016. And content isn’t limited to your website: a vibrant social media presence helps buyers conduct their research, with 57% of consumers reporting that they are influenced to think more highly of a business after seeing positive comments online.

Again, while this new reality may seem like a challenge, it’s actually a golden opportunity for your business to put its best foot forward with potential buyers. By thoughtfully generating and curating focused, informative content, companies can guide B2B buyers through the sales process, and develop an engaged and loyal customer base.

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Why No One Is Reading Your B2B Blog

Why No One Is Reading Your B2B Blog

Make sure you’re not making these seven common mistakes when starting your B2B blog.

So you’ve started a B2B blog for your business and are standing at the ready, waiting for those leads to start rolling in. But you’ve only gotten three views so far (you, twice, and one by your mother). It’s not working out exactly how you pictured.

For one, it takes time — and patience — to build up readership for any blog. The more content you publish, the greater its quality, and the more consistently you post, the more quickly that success will happen.

But, chances are, you’re making one (or more) of the rookie mistakes that prevent B2B blogs from driving traffic, leads, and sales. Take a look at the seven common blogging errors that are holding you back.

7 common blogging mistakes for new B2B blogs

1) You’re promoting your products, services, and/or business.

Believe it or not, your sales pitch is bad for business. While your blog seems like another avenue for advertising your products, that’s actually counterproductive. Today’s consumers have no tolerance for overt, interruption-based marketing. They can smell a sales pitch from a mile away and purposefully avoid them. There is plenty of content available on the internet that they have the ability to do so.

Here’s another way to think of it: When have you ever changed channels while watching TV to find a commercial? If you’re flipping around, it’s probably because you’re looking for content that is appealing to you, not seeking advertisements. Blog readers feel the same way.  

Solution?

Your posts should provide information, value, and/or entertainment relevant to your area of expertise for your target audience.  They will read it — and, ideally, subscribe — because they regard you as a trusted source of knowledge. When they are ready to purchase, you will be top of mind because of the rapport you’ve built through your content.

2) You write about anything and everything.

While it’s important to publish content that is meaningful to you and relevant to your area of expertise, your B2B blog shouldn’t be a dumping ground for every thought that crosses your mind. It’s not a forum for you to discuss what seems interesting to you on a given day. Unless you’re a celebrity whose lifestyle is your brand, your blog is not the place to make it about you.

Solution?

On the contrary, your blog is all about your target audience. Your posts should answer their questions, satisfy their needs, or cater to their interests. You should put considerable thought and planning into what you write to ensure it aligns with their expectations. An editorial calendar can help you map out content for your blog and make sure you are evaluating your posts from the 1,000-foot view as well.

3)  Your writing stinks.

Writing a blog is different than writing an academic thesis, a business proposal, or a product catalog. If your content is boring, stuffy, error-filled, unintelligible, or otherwise difficult to read, people are going to move onto the billions of other content available on the internet.

Your readers need to understand what you’re saying, and, what’s more, they need to connect with your content. Of course, that’s easier said than done. It’s ok if you’re not a great writer — the first step is admitting that and then deciding what to do about it.

Solution?

Hire someone to write it for you. At the very least, have a colleague glance over your posts for errors and clarity.

4) You’re a copycat.

There are so many good ideas and well-written articles out there that some people might be tempted to copy and paste without fear of retribution. Unfortunately that will only hurt your B2B blog.

Firstly, discerning readers can tell when something’s not quite right. It’s easy for them to find the original source with a quick Google search, and even easier for them to never trust your blog again. Further, search engines can penalize your site if you’re caught plagiarizing content, which can dramatically impact your potential growth.

Solution?

Make sure your blog contains original content and ideas. If you use information or images from another site, make sure to properly cite them.

5) You’re not posting frequently enough.

Blogging frequency impacts factors like search engine rankings and audience engagement. Posting rarely or without any kind of regularity will negatively affect both, and thus your readership.

Solution?

How much is enough? A recent analysis of the top business blogs found that 90.5% blog at least once a week. Figure out the blogging cadence that allows for the most posts with your available resources, and stick to it.

6) You don’t have the option to subscribe (or you’re not pushing it).

A blog is an excellent way to gain organic traffic. But part of your goal should also be to establish a regular readership. After all, you want to build a rapport with potential customers, who come to trust your expertise because they regularly read your content.

Now, people like to do what’s easy. It’s possible that your biggest supporters type in your blog’s web address everyday to see what you’re saying. But it’s more likely that more people will read your content if it arrives in their inboxes on a regular basis.

Solution?

Make sure the option to subscribe to your blog is easy to find and easy to do. Most content management systems make this simple to set up right on your blog. But you can also encourage people to subscribe by adding a call to action to your emails, your social media accounts, etc.

7) You’re not distributing it.

Don’t let your content live in a vacuum. Certainly readers will find your B2B blog through organic search. But you don’t have to just post and pray.  

Solution?

Distribute your content through whatever channels you have available to you: social media, email newsletters, paid content-promotion platforms, sites like Reddit and Quora, and more. And don’t just tweet about it once and consider distribution done. Keep distributing it whenever it’s relevant to do so.

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