by Fronetics | Dec 22, 2016 | Blog, Content Marketing, Marketing
At Fronetics, we work with companies in the logistics and supply chain industries to create and execute digital and content marketing strategies. Understanding the sales processes of our clients, working closely with sales, and developing effective lead generation strategies is at the heart of what we do.
Here are our 5 most read sales and lead generation posts of 2016.
Sarah Collins, an intern Fronetics and a student at James Madison University, College of Business studying Marketing, writes how aligning sales and marketing helps companies achieve 20% higher annual growth rates and improves deal closings by 67%. Read more.
Leads are only valuable if they convert into customers. So, generating quality leads is only half the battle. You need a sales team that knows how to resuscitate a lead, nurture it, and, ultimately, turn it into a customer. Read more.
B2B sales must recognize and accommodate buyers at various levels of self-sufficiency in the purchasing process. Read more.
The most efficient lead-generation strategy includes a way to capture potential customers’ information. Read more.
If you feel your marketing campaign falls short in generating quality leads, you are not alone. Typically, one in 10 marketing professionals questions the effectiveness of their lead generation methods. While you may have some of the components of a strong campaign in place, it is possible that you are leaving out a very important ingredient for success: a call to action (CTA). Read more.
by Fronetics | Sep 11, 2019 | Blog, Content Marketing, Marketing, Strategy
Ushering qualified leads through the sales funnel requires the right kind of content at the right time. Here’s what kind of content you need for ToFu, MoFu, and BoFu.
Highlights:
- ToFu, MoFu, and BoFu are abreviations for top of funnel, middle of funnel, and bottom of funnel, respectively.
- ToFu content should be geared toward audience engagement and getting contact information – not converting.
- MoFu stage content should establish that your business can address a prospect’s specific needs.
Consider this statistic: 50% of qualified B2B leads aren’t ready to make a purchase when they initially convert. That means that in order to usher prospects effectively through the sales funnel, marketers need to deliver the right content for each stage of the buyer’s journey. That’s where idea of ToFu, MoFu, and BoFu content comes in.
In case you’re wondering, none of these three words refer to soy-based vegetarian snacks. Instead, ToFu, MoFu, and BoFu are marketing portmanteaux, meaning top of funnel, middle of funnel, and bottom of funnel, respectively. Effectively nurturing inbound leads depends on creating and delivering the right type of content for each stage of the funnel.
ToFu, MoFu, and BoFu: a primer
Before we talk about what kind of content to deliver to prospects at each stage of the buyer’s journey, let’s take a closer look at what the terms ToFu, MoFu, and BoFu refer to and what your goals should be at each stage.
ToFu: top of the funnel
At the top of the sales funnel (ToFu), your goal is to draw in a wide audience of prospective leads, increasing brand awareness and customer engagement. This is the awareness stage of the buyer’s journey, and it represents your first impression. Leads at the top of the funnel are getting a sense of what your business does and your brand identity.
For ToFu leads, your goal isn’t conversion but simply to obtain contact information and generate interest. Says Gaetano DiNardi, Director of Demand Generation for Nextiva, ToFu “is where strangers become familiar with your brand for the first time… At this stage of the game, you don’t care about conversions; you care about piquing intrigue.”
MoFu: middle of the funnel
The middle of the funnel (MoFu), is the consideration stage of the buyer’s journey. This can be a tricky and uncertain stage as your leads continue to engage with your brand and learn about your products and services but remain unready to commit to purchase. “MoFu is usually the most complicated funnel stage because of how hard it is to define,” says DiNardi.
Ideally, by the MoFu stage, you should have a clearer idea of who your leads are and what they’re looking for. Your focus should be on continuing to educate your leads and situating your products and services as the solution to the challenges and needs of your prospects.
BoFu: bottom of the funnel
The bottom of the funnel (BoFu) is the decision stage of the buyer’s journey. You’ve established a relationship with your prospect during the MoFu stage, and your lead is now turning to you for specific information about your products and services. It’s at the BoFu stage that leads are ready to make a purchasing decision.
This is the stage when it’s all about conversion. Your goal is to inspire your lead to convert, helping them to realize that your business has the solutions they need. It’s important to note here that your goal is not to “sell,” but rather to make sure your leads know that you’re there to help.
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Optimizing ToFu, MoFu, and BoFu content for lead nurturing
Once you have a clear idea of the stages of the sales funnel and your goals for each, it’s time to consider the right types of content to ensure that prospects receive exactly the right message for each step of the buyer’s journey.
ToFu content: generating engagement
At the top of the sales funnel, where your goal is to engage your audience and collect contact information from qualified prospects, your content needs to educate leads and establish thought leadership. ToFu content shouldn’t pressure your audience to make a purchase, but instead should be geared toward providing information that speaks to needs, challenges, and questions common to your target audience.
According to Coralie Wood, Director of Demand Generation at LoginRadius, “Top-of-funnel content needs to be much more digestible and informative to ensure you are positioned as a thought leader.”
Some types of content that work particularly well for the ToFu stage:
- Blog posts
- Infographics
- Video content
- Whitepapers
- eBooks
MoFu content: addressing prospects’ needs
At this challenging middle stage, your content should begin to establish your business as the solution to a prospect’s specific needs and challenges. This is the consideration stage, and your lead is in the process of evaluating all available information to prepare to make a purchasing decision. Developing the relationship requires that your content be highly informative about how your business is ready to meet your prospect’s needs.
Because of the “wide net of interested leads who haven’t been fully qualified,” says DiNardi, “if you are too shameless about plugging your products or services, you’ll come across as pushy and likely to turn off buyers.” Instead, he suggests being “helpful and knowledgeable, while guiding your prospects into the right decision.”
Effective content types for the MoFu stage include:
- Email campaigns
- Free templates or guides
- Product-to-product comparisons
- Webinars
- Case studies
BoFu content: inspiring conversions
Now that your ToFu and MoFu content have attracted and nurtured a qualified lead, it’s time for your BoFu content to convince your lead to convert. It’s the closing stage of the buyer’s journey, which means marketers should be directing prospective buyers toward content that sells. This type of content is about cementing a decision and helping your leads recognize that your business has the right solutions.
“It’s important to note here that BoFu content can also lead directly into validation. This starts to cross the line from traditional content marketing to things like product marketing and customer testimonials,” says Mike Baker, marketing director at Lola.com. “As you work closer to the bottom-of-the-marketing funnel, your content should shift from purely educational to a more consultative, product-focused and a ‘show-don’t -ell’ style of marketing.”
BoFu content types geared to inspiring conversions include:
- Product demos
- Case studies and testimonials
- Free assessments or trials
- Targeted email campaigns
Related posts:
by Fronetics | Jul 24, 2019 | Blog, Leadership, Logistics, Supply Chain
Corporate social responsibility is no longer optional; it’s expected. Here are five trends that today’s business leaders need to be aware of.
Highlights:
- 75% of millennials expect their employers to take a stand on social issues.
- In a polarized political climate, successful corporate social responsibility requires authenticity and open dialogue.
- Companies are increasingly measuring the results of corporate social responsibility campaigns, ensuring that they align with business objectives.
Corporate social responsibility in increasingly becoming a buzzword — and a consumer expectation. Businesses are facing external and internal pressures to act in socially responsible ways, tackling issues related to sustainability, social advocacy, and more. And, corporate leaders, in response, are increasingly paying attention.
A recent study by Glassdoor found that 75% of employees between the ages of 18 and 24 expect employers to take a stand on social issues ranging from immigration and equal rights to climate change. Not only that, 84% of U.S. workers of all ages believe that companies have an important role to play in proposed legislation, regulation, and executive orders.
In 2019, donating to charities is no longer enough. Writing for Forbes, Community Health Charities President and CEO Thomas Bognanno points out that today, “corporate leaders are aligning social impact and employee engagement with business objectives.” Companies are evaluating the effects of corporate social responsibility to ensure that these efforts “demonstrate real value to the company.”
Staying abreast of trends, expectations, and issues related to corporate social responsibility is a must for today’s business leaders.
5 corporate social responsibility trends leaders should know about
1) Authenticity
Let’s start with one that’s likely here to stay. Social media has rapidly accelerated the expectation that companies should be both authentic and transparent in their digital marketing. It’s had a similar effect when it comes to corporate social responsibility.
Companies are learning to actively promote authentic social engagement, whether through encouraging internal dialogue among employees or company leaders’ sharing personal messages related to important issues. From Dan Schulman of PayPal standing up against North Carolina’s so-called “bathroom bill” to Chick-fil-A’s Dan Cathy voicing his opposition to gay marriage, corporate leaders across the political spectrum are increasingly speaking out authentically.
[bctt tweet=”Companies are learning to actively promote authentic social engagement, whether through encouraging internal dialogue among employees or company leaders’ sharing personal messages related to important issues.” username=”Fronetics”]
As Bognanno points out, however, “Aligning a corporate brand with social issues can backfire if it’s not done thoughtfully and with authenticity, so be sure to understand your brand, measure stakeholder interest, and align with issues that resonate.”
2) Dialogue
In times of deep political and social division, companies and corporate leaders are increasingly recognizing their role in fostering dialogue. In fact, one expert predicts that dialogue is replacing taking a stand when it comes to corporate social responsibility in 2019.
“Faced with the prospect of a divided government in Washington, a looming presidential election in 2020, and the fact that some companies are seeking more federal oversight of their work in areas like data security, businesses will tone down their public advocacy in favor of more dialogue on the issues,” writes leadership strategy expert Timothy J. McClimon.
Whether increased dialogue comes at the expense of advocacy or goes hand-in-hand with it, the fact is that it’s a trend to watch. Companies like Campbell’s are stepping up their efforts to engage employees in social dialogue, using platforms like Workplace by Facebook. Externally, Campbell’s UnCanned by Campbell’s campaign has promoted open conversations on “real food,” GMOs, MSG, BPA, and more.
3) Educational opportunities
Workplaces are arguably far more complex environments than they were a few decades ago. The #metoo movement, for example, has thrown glaring light on issues of sexism and sexual harassment, and companies are tackling them not only with policy, but through education to enact real and lasting changes to corporate culture.
Whether it’s internal training classes, peer-to-peer dialogues, or formal executive education classes in corporate social responsibility at programs like Harvard and Wharton, companies are encouraging personnel to educate themselves on the complex issues we face in the modern workplace.
4) Preventing or mitigating disasters
Disaster relief has been considered a primary corporate social responsibility for generations. American Express, for example, has made disaster relief grants dating back to 1872. However, as natural disasters become more and more frequent globally, companies are looking at new approaches to tackling this issue.
While companies are expected to continue their relief efforts for natural disaster victims, there’s a trend toward increasing proactivity. This means helping communities build up resiliency, as well as taking a tough look at business practices that may be leading to or worsening natural disasters.
“While most natural disasters cannot be prevented from occurring, the impact on people can be mitigated or even largely eliminated through better urban and rural planning, and more restrictions on building and development,” writes McClimon. Companies are increasingly seeing these efforts as a key aspect of their corporate social responsibility.
5) Measuring results
Corporate social responsibility is increasingly being viewed not as a nicety, but as an aspect of doing business – and that means it needs to be measured, evaluated, and adjusted accordingly. Benefits of corporate social responsibility range from increased employee satisfaction to increased creativity, and companies are looking to quantify results.
Recent campaigns from Nike and Gillette have demonstrated that a strong stand on important and controversial issues can have varying consequences for a company’s bottom line. In its essence, corporate responsibility is about serving global interests without regard for gain, but companies are increasingly recognizing that for advocacy to be effective, it needs to align with business interests.
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by Fronetics | Jul 25, 2018 | Blog, Content Marketing, Logistics, Marketing, Social Media, Strategy, Supply Chain
Here are 4 components of an effective lead-nurturing campaign that will entice your potential customers and have them moving down the sales funnel.
Your content marketing objectives really come down to one basic goal: to generate a high number of quality leads. These leads will help drive tomorrow’s revenue and increase sales. In fact, 85% of B2B marketers say lead generation is their most important content marketing goal.
[bctt tweet=” 85% of B2B marketers say lead generation is their most important content marketing goal.” username=”Fronetics”]
As more and more buyers discover brands before they are ready to purchase, an essential function of any marketing department is lead nurturing. That is, moving leads through the sales funnel by leveraging what’s known about their needs and online behavior.
Marketo, a marketing software company, describes lead nurturing as being “personalized, adaptive, and able to listen and react to buyer behavior in real time.”
We know that marketers need to focus their lead nurturing strategy on multi-channel engagement. This includes utilizing email, social media, blogs, and video to interact with potential customers. A multi-channel lead nurturing strategy is essential for companies looking to optimize their user experience and bring in high-quality leads.
With so many variables contributing to a productive lead-generation campaign, it can be challenging to pinpoint what differentiates a successful campaign from a mediocre one. Here are four tools that will help you deliver a series of targeted messages across multiple touch points and platforms to help solidify your lead-nurturing strategy and increase your quality leads.
4 building blocks of an effective lead-nurturing campaign
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Takeaway
Successful lead nurturing is really about utilizing all the tools at your disposal to meaningfully connect with your leads in order to build trust and establish credibility. Using these four key points, marketers can start building on their lead-generation efforts as they guide potential customers on their journey to becoming a client.
And don’t forget: Asking for the right information is key! If you want to nurture high-quality leads, you need to make sure you’re capturing relevant, helpful information along the sales journey.
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by Fronetics | Jul 3, 2018 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Getting lots of web traffic but short on leads? Here are five tips to help create strong landing pages that convert visitors to leads.
We hear it all time: “My website is getting great traffic, but we’re not converting those visits to leads.”
We compare it to the Patriots getting the ball all the way down the field but then not being able to score a touchdown. Chances are your landing pages are the problem.
[bctt tweet=”We hear it all time: “My website is getting great traffic, but we’re not converting those visits to leads.” We compare it to the Patriots getting the ball all the way down the field but then not being able to score a touchdown. ” username=”Fronetics”]
Landing pages are a fundamental tool in converting website visitors into leads. They’re what convince your visitors that they absolutely must download your fabulous resource offer. Yet oftentimes they’re treated as the annoying little sibling to high-value content pieces — tagging along almost as if an after-thought.
In reality, landing pages have just as much, and possibly even more, importance than the content offer. What good is your best resource if your landing page doesn’t do its job? You don’t want people to just visit your website. You want them to take action while they’re reading your content.
Here are five tips for supply chain marketers who are looking to generate better conversion rates from their landing pages. These tips make it easy — and tempting — for visitors to take action.
Infographic: 5 tips for creating landing pages that convert
(Made with Canva)
Key takeaway
It comes down to basically one objective: Be clear about what you want your visitor to do on your landing page. All of these recommendations help to create a landing page that makes it easy — and beneficial — for visitors to take a specific action.
Once you’ve made adjustments to your landing page, don’t forget to test, test, test! Still not getting the conversions you’re looking for? Go back and continue to tweak. Soon enough, you’ll have solid landing pages that convert those visitors to leads.
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