by Fronetics | Jun 15, 2017 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
A global marketing survey finds that many businesses are focusing on these initiatives and challenges.
As more supply chain and logistics companies understand the benefits of content marketing, more are turning to this type of marketing strategy to build brand awareness and grow business. One of the functions of this blog is to update you on various marketing trends to help you keep pace with the rapidly evolving digital marketing landscape.
The State of Inbound has been tracking global marketing and sales trends for the last eight years, with a particular focus on inbound marketing. (Content marketing is a form of inbound marketing.) The 2017 survey included more than 6,300 professionals at from 141 countries — so it’s very comprehensive.
There’s a lot to look through in the full report, but I’ve pulled out a few of the most important takeaways that speak to trends we’re finding most relevant to our supply chain clients.
5 takeaways from the State of Inbound 2017
1) Inbound marketing results in higher ROI.
The vast majority of respondents (46%) agree that inbound marketing helps them achieve higher ROI, as opposed to 12% who say outbound marketing achieves a higher return. (For the record, 23% can’t or don’t calculate ROI, and 18% don’t know.)
If you’re not convinced about the benefits of an inbound strategy like content marketing, here are 5 reasons supply chain and logistics businesses need to use content marketing.
2) There is a growing chasm between leadership and employees’ perception of success.
Executives who set the strategy and vision for their companies perceive things differently than the employees executing that vision. For example, while 69% of C-suite executives believe their organization’s marketing strategy is effective, only 55% of individual contributors do.
Are executives seeing benefits of marketing they’re not sharing with the team? Or, do they have misconceptions about how things are working? Either way, there seems to be room for improvement regarding transparency and communication from the top down and bottom up.
3) Gaining customers is a top challenge.
When asked about their top marketing challenges, 63% of respondents agree generating traffic and leads was their biggest concern. (Proving ROI of marketing activities was second with 40%.)
We hear this all the time. Our first response is usually, if you want more leads, focus on brand awareness. Secondly, it’s important to make sure your content strategy closely aligns with your business goals and that you’re creating content that suits your target audience at various stages of the buyer’s journey.
4) Video marketing is the next big investment.
When asked about expansion to new content distribution channels in the next 12 months, respondents most often said they plan to add YouTube (48%) and Facebook video (46%). This reflects the growing popularity of video as a content medium — and YES, it can work for the supply chain and logistics industries.
We’ve written extensively about this topic. Here are a few posts that may interest you if you’re curious how video might fit in your content strategy.
5) Companies need to focus on sales and marketing alignment.
Only 22% of respondents say their sales and marketing relationship is tightly aligned. That’s a big problem.
Sales and marketing teams that are aligned perform better. In this survey, for example, sales teams closely aligned with their marketing counterparts ranked the quality of marketing-sourced leads much higher than those that were rarely aligned or misaligned. That shows that when marketing and sales work together, everyone gets more of what they’re looking for — namely, leads!
Looking at these 5 trends, how does your company line up? Do these challenges resonate, or are you focused on other initiatives and problems?
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by Fronetics | May 3, 2017 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
There’s never been a better time for supply chain and logistics businesses to implement a content marketing strategy — except for maybe yesterday.
Content marketing is a form of inbound marketing in which vendors publish digital content to attract customers who are searching for products and services like theirs. If done right, it is highly effective in growing brand awareness, generating and converting leads, and driving sales and repeat business.
Think content marketing isn’t for supply chain and logistics businesses? Guess again. Here are five reasons why companies in these industries should use content marketing.
5 reasons to use content marketing
1. Buyers use content to make purchasing decisions.
The B2B buying landscape has shifted dramatically in the last 10 years. Buyers no longer rely on sales reps to make purchasing decisions; they turn to the internet. Companies must shift to accommodate buyers at various levels of self-sufficiency in the purchasing process.
The reality is that 94% of B2B buyers use online research. That means they’re judging whether or not to buy from your business based on the kind of digital content you publish (or do not publish, as the case may be). Consider these stats:
- 95% of B2B buyers are willing to consider vendor-related content as trustworthy.
- 51% more B2B buyers rely on content to make purchasing decisions than they did last year.
- 47% of B2B buyers consume 3 to 5 pieces of content before engaging with a sales person.
2. Control the conversation in your favor.
Customers go online to discuss their buying experiences — both positive and negative. If a potential buyer googles your business’ name, what will they find?
Content marketing puts you in the driver’s seat of reputation control. If you publish thought-provoking blog posts about industry trends, you can earn a reputation as a thought leader in the space. If you curate the latest articles about relevant happenings, people will begin to view your social media accounts as a resource for industry news. Be professional, quirky, clever, ahead of your time, youthful, wise, funny, off-color — whatever your brand is, you can set that reputation by what you publish online.
3. Present yourself as a solution.
When prospects go online they are looking for information and for answers. Position yourself as an expert who fully understands their problems and how to solve them by publishing content that anticipates their pain points. Quickly and fully respond to customer queries on social media. Use content marketing as an opportunity to be the solution prospects are looking for, right when they need it most.
4. Content marketing is more effective than traditional marketing.
Companies in the supply chain and logistics space have a lot to gain by modernizing their marketing tactics. We see this every day with our clients. With the evolving B2B buying landscape, ads in industry publications no longer cut it as a “marketing strategy.”
Take two examples under consideration. How about TotalTrax, a warehousing technology company that grew new business by 30% with content marketing? Or 3PL Cerasis, who gained 98 customers from its content marketing efforts? Content marketing works, and that’s been proven time and again with logistics and supply chain businesses.
5. Your competitors are doing it.
Content marketing is already a widespread practice within the supply chain and logistics industries. If you’re not producing content to attract prospects and retain customers, you’re missing out.
This year, 75% of marketers are increasing their investments in content marketing. Why? Because it works. Successful content marketers experience drastically more site growth than their competitors. In fact, content marketing leaders experience 7.8 times more site traffic than their competitors.
In sum, content = customers. If you’re not using content marketing as part of your marketing program, you’re going to get left behind, if you’re not already.
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by Fronetics | Feb 22, 2017 | Blog, Content Marketing, Marketing, Strategy
Follow these 4 steps to learn how to build a successful DIY content marketing strategy that will help grow your business.
Are you trying to create a content marketing strategy, but don’t know where to begin? Even the language around content marketing can seem foreign to newcomers. That’s why Fronetics created its guide, How to Grow Your Business with Content (download below) — to make creating a content marketing strategy possible for the DIYer in your company.
Setting your content marketing strategy is a crucial first step in trying to reach your target audience. Before you begin writing blogs and posting tweets, you need to set goals. A content marketing strategy outlines the methods by which you will target, reach, and engage your audience. Here are four steps, outlined in the guide, to creating a successful foundation to your content marketing strategy.
Steps to building a content marketing strategy
1. Identify your target audience and buyer persona(s)
Knowing who your ideal customer is allows you to create content that is informative, educational, and entertaining to that specific person. Trying to write compelling content for an unidentified audience is like taking a shot in the dark. The more detailed you can be with your buyer persona(s), the more specific and effective your content can become.
2. Define goals and objectives
Your content goals should be a direct reflection of your business goals. What do you want your content marketing efforts to accomplish for your company? The top marketing goals for content marketers in 2016 included converting contacts/leads to customers, growing website traffic, and increasing revenue derived from existing customers. Make sure you include short-term and long-term goals and that you frequently refer back to these goals to make sure your strategy is on track.
3. Developing and distributing content
Once you have identified your audience and defined your content goals, you can begin to educate yourself about the distribution platforms that will work best for your business. Let’s face it: Social media is not a one-size-fits-all solution. It’s imperative you know not only what to post but where to post it.
There are lots of great resources to help you optimize your content marketing presence. You can individualize your outreach so your blog posts are reaching one target audience, while your tweets are capturing another.
4. Put your knowledge to work
Once you have worked through the initial steps of planning a successful content marketing strategy, the real fun begins. It’s time to start pushing valuable, effective content out to consumers. If you’ve spent the time and effort up front to really thing through your strategy, you’ll reap the rewards in good time. Just remember that your strategy should be fluid, and you should be able to adjust your plans as you move forward and find what is working and what isn’t.
Pulling together a content marketing strategy for your B2B business can seem overwhelming. But having the right tools to support you can make all the difference. Download Fronetics’ easy-to-follow, step-by-step guide How to Grow Your Business with Content below to take the leap to a successful DIY content marketing strategy today.
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by Fronetics | Feb 7, 2017 | Blog, Content Marketing, Manufacturing & Distribution, Marketing, Supply Chain
Here are four key takeaways from the manufacturing content marketing report.
The Content Marketing Institute (CMI) has released the results of its annual manufacturing content marketing survey, and there have been some big changes since last year.
Like many businesses in the logistics and supply chain industries, manufacturing companies have been slow to adopt modern marketing principles. Many are hesitant to undertake a content marketing program, whether from lack of time or lack of knowledge about how it works and the benefits.
But that is beginning to change. Manufacturing companies are realizing how much there is to gain from inbound marketing strategies. They’re practicing content marketing, and it’s paying off. In fact, CMI has been conducting the survey among manufacturing operations for the last four years, and never before have the results indicated such progress.
We’ve summarized four of the things you need to know.
4 takeaways from the CMI manufacturing content marketing report
1. Marketers are improving at content creation.
Compared to one year ago, 59% of manufacturing marketers report more success with content marketing for their organizations. A whopping 82% of that group credits this increased success with improved content creation. This means that marketing professionals are getting more efficient at producing higher-quality content.
Related resource: Check out our guide on writing good content.
2. A documented strategy gets results.
This year’s study showed a 72% increase in companies’ documenting their content marketing strategy. Documenting your strategy allows you to set goals, identify benchmarks, and follow through on your objectives. It’s also easier for your organization to come together with a unified, well-rounded marketing and sales strategy.
Related resource: Start crafting your strategy with our content strategy template.
3. Content marketing is becoming a greater priority.
It may seem obvious, but for greater content marketing success, your business must prioritize your content marketing efforts. Of marketing managers who reported increased success last year, 62% credit putting content marketing higher on their priority list. This means communicating with leadership to ensure ample time to produce quality content.
Related resource: Show your bosses these 6 marketing metrics they really care about.
4. Manufacturing marketers are becoming more seasoned with content marketing.
The manufacturing world is gaining experience with content marketing. According to CMI’s survey, more than half (56%) of respondents report that their organizations’ content marketing maturity level is either sophisticated, mature, or adolescent — as opposed to young or “first steps.” That’s an 8% jump from last year. Gaining experience creating, documenting, and implementing a strategy is what ultimately allows marketers to determine what works for their business — and to see sustainable success.
Related resource: See how companies in the logistics and supply chain industries are using content marketing.
Going forward
CMI identified some areas for improvement for manufacturing marketers. Consider these recommendations as goals for your business as 2017 progresses:
- Fully commit to content marketing. It’s time to go all in.
- Focus on clarity in setting goals and documenting results.
- Have a real vision of what success means for your business.
Manufacturing operations have come a long way in the past year with content marketing. As the supply chain industry gets more and more comfortable with this kind of marketing, the possibilities for business development continue to grow.
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by Fronetics | Jan 16, 2017 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Keep these four trends in mind when planning out your marketing efforts in 2017.
Marketo recently revealed its predictions for upcoming marketing trends for 2017. It’s a list of technologies, strategies, and tactics that the marketing software automation company believes will be important to focus on over the next year.
We culled through these predictions to highlight what the supply chain industry needs to know. Below are four trends marketers should have on their radars.
4 marketing predictions to watch out for
1. Customer-Centric Marketing
For B2B companies, customer-centric marketing means buyer-centric marketing. Because the cost of switching vendors is increasingly low, and the buyer is faced with endless choices, it’s likely that 2017 will see “an aggressive shift in attention toward increasing customer spend.”
This means increasing your focus on building and cultivating relationships. Marketo suggests that companies balance their marketing spend to “invest in building engagement, brand loyalty, and advocacy with current customers rather than just finding new ones.”
It’s likely that technology will play a big role in this 2017 trend. Your company needs marketing team members who are tech-savvy and who know how to analyze and respond to customers’ digital signals.
Focusing on the customer also means building authentic connections and a move toward “giving as much as you get, if not more.” We’ll see more and more customer advocacy, which means that marketers need to focus on taking relationships beyond the transactional. Marketo recommends “providing them with opportunities to showcase their expertise and be recognized by their peers as leaders and innovators.”
The key takeaway: 2017 is the year of building quality relationships.
2. A New Generation of Marketers
We used to live in a marketing climate where specialization was the key to success — no longer is that the case. Your business needs leaders who are “full-brain marketers,” multi-talented generalists who are comfortable handling challenges from the creative design to demand generation — and beyond.
It’s time to abandon thinking in silos. Marketo recommends that your marketing team be in constant connection with other teams within the company. “B2B marketers can now use technology to ensure their sales team have visibility and participation in programs — versus being isolated from critical activities.”
This kind of structural shift requires openness and humility. Marketers need to be willing to take questions and ask them, and to be open to making changes based on increased intra-business collaboration.
Marketo predicts that 2017 will see the perfect storm hit the marketing world, bringing an intersection between fulfilling customer needs, storytelling, and digital interactions. Your company needs to look at its organization and build deep expertise across these three functions. “Any marketing organization that’s missing one of these three functions is destined for failure,” warns Marketo.
This new generation of marketers means that top-performing B2B companies will be making optimal use of technology and data. You need to be investing in resources and technology to drive data enrichment and data governance activities to set a good foundation for your account-based marketing strategy. This also means working closely with sales to understand their thought process for lead prioritization and acceptance.
Here, the key to success is open communication within your organization.
3. Techniques
Marketo has laid out a new equation for how marketers will incorporate techniques to engage buyers at every stage of the cycle:
Inbound + Broad-based lead generation + Account-based marketing + Paid media personalization + Direct marketing = Successful customer engagement
What does this mean for the supply chain? Your company can use a combination of these strategies to engage prospects. For example, combining account-based marketing (ABM) strategies with broad-based strategies will allow marketers to build long-term customer relationships, while bridging their advertising and marketing technologies to demonstrate ROI.
All this focus on ABM solutions will allow marketers to become more efficient, taking advantage of cutting-edge technologies. Marketo suggests creating a detailed ABM plan for all departments, which includes creative marketing ideas to test, as well as new technologies.
It’s time to harness the technology at your fingertips.
4. Content & Channels
2017 is likely to usher in a return to value over volume, both in content assets and in content distribution channels. It’s time to stop creating content for the sake of creating content and to shift toward “deeply listening to and understanding the customer.” This will allow you to cull some of the content and channels that aren’t benefitting your business.
It’s easier than you might think to put this trend into practice. Marketo suggests starting by “deeply understanding the content you already have, and taking the time to evaluate what resonates and what doesn’t.” Next, you can create a plan to keep your content strategy going forward in a meaningful way.
As far as channels go, user experience, particularly for mobile, is going to be increasingly important. You can prepare for this by adding structured data to your site, and by providing valuable content. It’s important to keep a watch on the changing user behavior and expectations, as it will be the biggest driver of change in SEO.
As algorithms continually change, and chronological timeline updates increasingly being phased out, social media channels will put more focus on individuals over brands — this means an absence in brands showing up in feeds organically. You can rise to this challenge by making real-time engagement a priority.
We’ll also see ad inventory becoming tighter and more expensive across social platforms. This means you’ll need to become more specific about the audiences you target, and make your offers increasingly personalized and relevant. Marketo adds the hopeful prediction that “advertisers will benefit from more ways to track offline conversions and non-immediate revenue.”
As email technology advances, email campaigns will begin to predict the content you want and really need. The end result here is “targeted, personalized communications optimized for each person, based on their online and email behaviors.”
The takeaway for content in 2017 is: quality over quantity.
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