Privacy Policy

Last Updated: November 13, 2024

1. Introduction

Welcome to Fronetics (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our marketing services, website, and related services (collectively, the “Services”).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, and contact details
• Company name and job title
• Billing information and payment details
• IP address and device information
• Website usage data and analytics
• Marketing preferences

2.2 Information Collection Methods

We collect information through:

• Direct interactions with our website and services
• Forms and surveys
• Client communications and contracts
• Cookies and tracking technologies
• Third-party service providers
• Public sources and social media

3. How We Use Your Information

We use your personal information for:

• Providing and improving our marketing services
• Processing payments and maintaining accounts
• Communicating about services and updates
• Sending marketing communications (with consent)
• Analyzing and optimizing our services
• Complying with legal obligations
• Protecting our legal rights and preventing misuse

4. Information Sharing and Disclosure

We may share your information with:

• Service providers and business partners
• Professional advisers and consultants
• Legal and regulatory authorities
• Potential buyers or investors (in connection with a business transaction)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection
• Secure data storage and transmission

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with supervisory authorities

7. Cookie Policy

We use cookies and similar technologies to:

• Improve website functionality
• Analyze usage patterns
• Personalize content
• Remember your preferences
• Support security features

You can control cookie settings through your browser preferences.

8. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect or maintain information from children under 13.

9. International Data Transfers

We may transfer your information to countries outside your residence jurisdiction. We ensure appropriate safeguards are in place for such transfers.

10. Retention Period

We retain personal information for as long as necessary to:

• Provide requested services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting updates on our website.

12. Contact Information

For questions or concerns about this Privacy Policy, please contact:

Fronetics
P.O. Box 593
Newburyport, MA 01950

Email: [email protected]
Phone: 978-499-9988

13. Legal Basis for Processing (EU/UK Users)

For users in the EU/UK, we process personal data based on:

• Contractual necessity
• Legal obligations
• Legitimate interests
• Consent (where applicable)

14. Additional Rights for California Residents

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of personal information sales
• Right to non-discrimination for exercising these rights

15. Effective Date

This Privacy Policy is effective as of November 1, 2024.