4 Metrics to Measure the Impact of Content Marketing on Brand Awareness

4 Metrics to Measure the Impact of Content Marketing on Brand Awareness

Here’s how to quantify the impact of content marketing on brand awareness, a notoriously difficult benefit to measure.

A successful content marketing strategy strengthens the relationship between brands and their target audiences. And brand awareness is a key component to any successful content marketing strategy. Ultimately, the more aware audiences are of your brand, the more likely they are to buy your products or services.

To properly measure the impact of your content marketing, you must start at the beginning, with the overall goals for your content marketing strategy. What kind of content are you creating? Why are you creating this content? How will this increase sales or grow your business?

A lot of our customers include increasing brand awareness among their content strategy goals. But this is a very difficult objective to quantify. How can you measure how familiar people are with your brand?

Here are four metrics we recommend for tracking the impact of content marketing on brand awareness.

4 metrics to measure the impact of content marketing on brand awareness.

1. Social media reach

Tracking the reach of your social media content is a good gauge of the impact it’s having on your brand awareness. Companies can waste a lot of time trying to track down information on various social media accounts; don’t fall into this trap.

Use tools, like Shared Count, that show how many times a piece of content has been shared on social media. Shared Count accurately tracks the social reach of your content on the most popular social media sites — including Facebook, Twitter and LinkedIn — to easily keep track of your social reach. In turn, you can discover the impact your social reach is having on your brand awareness.

2. Brand mentions

Not to state the obvious, but if people are talking about your brand online, it’s safe to assume they are aware of you. There’s a great deal of value in knowing what customers are saying about your company and your products/services. Monitoring brand mentions online can provide honest feedback and objective insight from current and potential customers.

There are several tools to help you track brand mentions online. Here at Fronetics, we prefer the ease of Google Alerts, which allows you to set up custom alerts when your brand is mentioned online. We also use Hootsuite, where you can track brand mentions, as well as keywords and phrases, across all of your social media platforms.

3. Media mentions

Media mentions differ from brand mentions in their origin. Media mentions come directly from publishers, instead of customers. These mentions include any media coverage — TV, print, social media, interviews — that include your brand. Remember, if publishers are talking about your brand online as a result of the content you’re creating, it’s impacting your brand awareness.

And let’s not forget about linkless mentions. As Google and other search engines continue to update their algorithms, it’s crucial to update your monitoring practices. Linkless backlinks are becoming increasingly popular and can have a huge impact on your brand awareness (and SEO!).

4. Branded searches

Knowing how many people are searching for your specific brand tells you a lot about how well known your brand is. Using online tools, such as Google Adwords or Moz, you can track the searches for your products, blogs, social media platforms, and any other variation that you find useful. These tools are free, easy to use, and perfect for determining if your company is popping up when customers are searching.

Using these tools to measure brand awareness offers clues that customers are finding your company in their search efforts. If the needle is not moving in a positive direction, always adjust your strategy to until you find what works for your business.

Drawing the public’s attention to — and heightening their knowledge of — your business ultimately generates leads. And some of those leads will turn into sales. But, let’s be honest: this doesn’t happen overnight. And it’s often difficult to quantify.

That’s not a reason to throw in the towel. There are ways to measure the work that you’re putting into your content marketing program. Using these metrics, you can start tracking the impact of content marketing on brand awareness.

Related posts:

6 marketing metrics your boss cares about

How to Develop Topic Clusters for Your Content

How to Develop Topic Clusters for Your Content

Use these 4 steps to determine the topic clusters that will be best for driving organic traffic to your business’ website.

You’ve determined your pillar content and written your pillar pages. Now what? It’s time to develop topics clusters.

Topic clusters show search engines that your website contains breadth and depth on a particular subject, which will help them decide to show your page over others in a user’s search for that subject.

Determining what topic clusters to use can be overwhelming — as can figuring out how to optimize blog posts that contain cluster content. Let’s take a step back and think a little about what a topic cluster is.

HubSpot Academy has a great succinct summary: “Topic clusters are comprised of a pillar page and subtopic content that you’ve compiled for each of your core topics.”

So how do you go about developing topic clusters? We’ve put together a four-step guide to get you started.

4 steps to developing topic clusters

1) Choose your topic.

This is all about determining where you can or strive to be a thought leader. Pick topics that are fundamental to your business, places where you can be a resource for potential buyers and industry peers. Define these topics with a name that summarizes the content it will address.

Chances are, you’ll have some supporting content already. Conducting a content audit will help you determine how much you have in place already.

2) Compile subtopics.

HubSpot recommends having “6-8 subtopics that address specific questions your customers may be exploring related to the core topic of your pillar page.” Other sources recommend between 10-20 subtopics. It depends on how broad your main topic is. (But if you can come up with more than 20 subtopics, your topic is definitely too broad!)

Conduct a brainstorming session with your team to think about relevant content that your target buyers would seek out when researching products and solutions.

Simple Marketing Now blogger Christine B. Whittemore suggests starting with identifying the problems your buyer persona faces. “Map out 5-10 core problems that your core persona has. Use research… to truly understand your buyer persona problems, including the world used to describe them.”

3) Develop pillar pages.

Now that you have a list of topics and subtopics, you need to develop your pillar pages. These pages will extensively — and broadly — cover each main topic, and they will include links to each subtopic.

Inbound Marketing Specialist Sarah Seward suggests using “relevant pictures, high-quality and interesting content, compelling headers, and any additional, related resources, such as a custom graphic visually demonstrating your expertise on a topic.”

4) Create!

Now it’s time to create your content (or brush up existing content you discovered in your audit). Be sure to link pages covering your subtopics to your pillar pages, using the correct anchor text. That means hyperlinking words that are relevant to the topic and subtopics.

Additionally, you can link subtopics together where appropriate. The more often you can create relevant links, the better.

Now repeat this process until you’ve created several topic clusters that best define your business. This SEO strategy will help ensure that prospective customers that are searching for products or services like yours will be more likely to visit your website and patronize your business.

Related posts:

on writing good content

3 Tips for Writing Pillar Content

3 Tips for Writing Pillar Content

Here are three tips for writing pillar content that will help structure your posts, attract leads and gain better page rankings.

In case you missed our series on writing for SEO, pillar content is a highly effective way to define your brand, drive traffic, and convert website visitors to leads. But in order to be effective, these pages should be strategically designed to do their proper job in telling search engines what your site is all about.

Before we go further, let’s take a step back and talk about exactly what pillar content is. As search engines adjust their algorithms to favor topic-based content, savvy marketers are turning to topic clusters to structure their content.

“This method uses a single pillar page as the main hub of content for a given topic. All of your content assets related to that topic link back to the pillar page,” explains HubSpot blogger Amanda Zantal-Wiener.

Need some ideas for writing and structuring effective pillar content? Here are three tips to get you started.

3 tips for writing pillar content

1) Start thinking about your site differently.

Not so long ago, SEO optimization was all about keywords. But search engines are changing. As their algorithms get more sophisticated, they look for websites that can provide depth and breadth on a particular topic. That means topic-based content wins you better page rank. It’s time to start thinking about your site as a collection of topics rather than a collection of keywords.

2) Consider your core audience.

“Think about the top interests and challenges of your core audience personas to give you ideas for pillar page content,” says HubSpot blogger Sophia Bernazzani.

Good content marketing is all about cultivating your reputation as a trusted resource for your audience, and pillar pages are no exception. Chose topics that answer the needs of your target audience. Topics should be broad enough to be able to generate multiple related blog posts, but narrow enough that you can cover all related content on a single pillar page.

3) Your content is about answering questions.

“Pillar pages should answer any question or query a searcher might have about a topic — which will make them want to click on your pillar page when they enter a Google search term that your page ranks for,” writes Bernazzani. The goal is to draw site visitors with savvy pillar content, and let them explore all content in your topic cluster.

Related posts:

on writing good content

Is Your Content Strategy Really a Strategy?

Is Your Content Strategy Really a Strategy?

Here are three tips for creating a content strategy that will help advance your business goals.

If we’re adamant about one thing at Fronetics, it’s creating a documented content strategy. But, as a recent Harvard Business Review article suggests, many strategies fail because they are not actually strategies.

This begs the question: what constitutes a real strategy? According to Freek Vermeulen, associate professor of strategy and entrepreneurship at the London Business School, “A real strategy involves a clear set of choices that define what the firm is going to do and what it’s not going to do.” The keyword here is “clear.”

Here are three strategy-creation tips to help you create a clear content strategy that aligns with and furthers your business goals.

3 content strategy tips

1) Show your work.

Just like in high school math class, arriving at the right answer isn’t enough — you need to communicate the logic for how you got there. As you create or refine your strategy, take a step back and examine the reasoning behind each choice.

Says Sly Bailey of the UK publisher Trinity Mirror, “If there is one thing I have learned about communicating choices, it is that we always focus on what the choices are. I now realize you have to spend at least as much time on explaining the logic behind the choices.”

Understanding the reasoning behind each of your choices allows you and your team to fully believe in your strategy, and ensures you carry it out optimally.

2) Trickle down doesn’t work.

Many implementation efforts fail because executives see strategy creation as a top-down process. On this topic, Stanford Professor Robert Burgelman writes, “Successful firms are characterized by maintaining bottom-up internal experimentation and selection processes while simultaneously maintaining top-driven strategic intent.”

In other words, while you need top-down strategic direction, this will only be effective if you simultaneously empower your employees to create bottom-up initiatives that meet the strategic intent.  

3) Flexibility is key.

Another source of failure for implementation efforts is the institutional unwillingness to change habits. “People are often not even aware that they are doing things in a particular way and that there might be different ways to run the same process,” says Vermeulen.

It’s important to identify and effectively work against the bad habits that hamper your strategy’s effectiveness. As Vermeulen describes in his book, Breaking Bad Habits, “There are various practices you can build into your organization to make it work.” This often involves identifying key processes, and asking, “Why are we doing it this way?” If the logic isn’t clear (see above), this process is likely a good candidate for change.

Related posts:

building a content strategy template

The More Often You Publish Blog Content, the More Leads You’ll Get

The More Often You Publish Blog Content, the More Leads You’ll Get

With a high correlation between publishing frequency and web traffic and leads, you need to publish blog content more often to boost lead generation efforts.

Here are Fronetics, most of our clients are sales-driven. If a client’s business goals include earning leads, we are sure to align the client’s content strategy with that objective. One of the most effective ways to increase the number of leads your website attracts is to increase the frequency with which you publish content.

It seems simple, right? The more often you publish blog content, the more traffic and leads you’ll get. Search engines consider posting frequency in their rankings. What’s more, every time you post, you create a new opportunity to be found, shared, and linked by other sites.

The more you publish blog content, the more they’ll read.

Recent studies have shed light on the relationship between publishing frequently and increased web traffic and leads:

  • HubSpot’s benchmarking data shows that blogs that publish 16+ times per month receive 3.5x more traffic than those that publish weekly or less often.
  • From the same report, companies that publish 16+ blog posts per month get about 4.5X more leads than companies that publish between 0-4 monthly posts.
  • Curata’s survey of 400+ marketers found that 90.5% of the most successful business blogs (over 10,000 views per month) publish at least once a week.

But we know there are challenges to posting frequently.

Publishing blog content frequently comes with its own set of challenges. Time is the biggest obstacle we hear from our clients. Good blogging should be more of a conversation than a press release, but dialogue takes time to create. It can also require additional time to respond to readers’ questions and comments.

The other big challenge is quality. When you’re producing more and more content, it’s easy to let the quality of your pieces slip. You want to make sure the content on your blog is relevant, informative and engaging. It can be difficult to balance publishing frequently and maintaining value and quality.

So how do you find the balance?

Start small. We often encourage our clients to publish blog content just one more time per week. Though some are skeptical of the impact this will have on their traffic and lead-generation efforts, they inevitably find that such a small step can make a big difference.

And no, you don’t have to be a Fortune 500 company to start seeing the impact of your blog posts on your leads. The HubSpot benchmarking report found that increasing posting frequency had the biggest impact on smaller businesses: Companies with 10 or fewer employees that published 11+ posts per month had almost 3X more traffic than companies publishing 0-1 monthly posts, and about 2X as much traffic as those publishing 2-5 monthly posts.

Take one client of ours for example. We suggested moving from publishing one post to two posts per week. The client was unsure this would have any impact, especially for a company in the supply chain industry. But the immediate results spoke for themselves. After just one month, traffic increased by 23%, sales leads doubled, and the client landed a new customer.

Try our suggestion and publish blog content one more time per week, then let us know how it works out for you. We’d love to hear about your success.

Related posts:

social media white paper download

SaveSave