by Fronetics | May 6, 2020 | Blog, Content Marketing, Covid-19, Current Events, Marketing, SEO, Strategy, Supply Chain
So much to say, so little time. Supply chain marketing during Covid-19 — leaning in is better than backing out.
Turmoil does not quite begin to describe the situation that supply chain companies have experienced lately. The Covid-19 pandemic threw in just a few weeks the finely calibrated, just-in-time supply chains into a state of disarray. In the midst of the struggle to get product from Point A to Point B — while also ensuring the health and safety of employees — many companies had little choice but to adopt an all-hands-on-deck approach.
We saw it ourselves as our clients were suddenly buried in challenges that only weeks earlier had posed no issues at all — securing electronic parts overseas, locating warehouse space, finding freight forwarders, moving product out of port, and more.
If supply chain marketing during Covid-19 had to take a backseat during the initial phase of the crisis, beware of staying quiet for too long. Letting your marketing channels sit idle for an extended period, or drastically scaling back at a time when communication matters more than ever, is not a risk-free strategy.
Let us explain why:
Covid-19 supply chain marketing: Lean in or risk losing ground
Go silent — or stay strong
In the wake of the first shockwaves of the Covid-19 pandemic, supply chain companies understandably had to devote extensive resources to regain their footing. Few industries felt the impact as deeply as the supply chain. For some, the disruption opened up a flood of new business, sending the entire organization scrambling to keep up. For others, it meant every budget line item had to be scrutinized.
At the same time, we noted another challenge brewing for busy organizations: Maintaining a strong online presence during a tumultuous time. How do instill confidence in current customers and gain new leads if you say little or nothing at all?
After the first flurry of crisis-related marketing emails that many of us received (“We are here to help”), some companies — overwhelmed by the scope of work — let their social media accounts go silent and blog pages seized being updated.
The risk? Taking a break or withdrawing altogether could put your organization in a worse position later.
A McKinsey study underscores this point — conventional downturn strategies can actually hamper recovery. The performance analysis of 700 high–tech companies during two decades of market contractions showed “making obvious moves (for instance, cutting costs) as well as counterintuitive ones (such as increasing sales and marketing expenditures) quickly can improve a company’s position when the recovery begins.”
Interestingly, the best-performing companies increased their marketing and advertising spend relative to their competitors, but also compared to their own spending when times were better. However, from our perspective, the issue is far from just spend but identifying the most effective marketing channels and tactics at a time when resources may be scarce.
Weaken SEO — or make it soar
The risk of cutting back on supply chain marketing during Covid-19 also extends to search engine optimization (SEO). Rather than a one-time project, SEO needs constant attention to hum. It is the foundation of your effort to improve the quality and quantity of unpaid website traffic by increasing the visibility of your site or page to search engine users.
SEO and content go together
The completion of a well-designed website is only the beginning. If there is anything SEO demands more than anything else, it is content. You simply cannot ace one without the other. New, key-word optimized content is what makes SEO tick. Google Search has for years used a freshness algorithm to index pages. This means fresh content gets rapidly indexed and lands higher in search rankings than older content.
Backlinks — other reputable sites linking to your content — are also crucial to building SEO. When you provide up-to-date, insightful content, chances increase others will notice and link back to your site, especially during a time when so many are online searching for information. The same goes for backlinks and traffic to your site generated by social media.
So, what is the risk of going quiet?
The short of it: SEO can suffer. If content was the backbone of your marketing strategy before the pandemic hit, your organization has likely established a history of domain authority and is, as a result, in a better position to weather the storm. But not even the best of sites can escape the reality of what matters to search engines. Although you can still squeeze juice out of old keywords, lack of new content puts your organization at a disadvantage when search engines evaluate your pages in competition with countless others.
So much to say — can you find the time?
In many respects, supply chain marketing during Covid-19 comes down to this: Who would you want to do business with during a time of great uncertainty? What signals do you want to send to your audience? What do you want to tell them? As challenging as it may be, leaning in is better than backing out.
by Fronetics | Sep 18, 2019 | Blog, Marketing, Social Media, Video Marketing
Here are 15 social video marketing statistics that every supply chain marketer should be aware of in 2019.
Highlights:
- 87% of business use video as a marketing tool.
- 83% of marketers report that video gives them a good ROI.
- Social video marketing trends to be on the lookout for: live video and 1:1 personalized video.
If you believe everything you read, you might think that social video marketing has taken a bit of a hit in the past year or so. Largely thanks to Facebook’s well-publicized inflation of video view metrics, companies are naturally wary of investing in video creation and promotion on the platform.
But Facebook’s transgressions shouldn’t undermine marketers’ confidence in the future of social video marketing. Both expert analysis and hard numbers support the notion that video isn’t going anywhere. As digital media expert Michael Humphrey puts it, “All the major upward trends still wrap around video.”
According to Lux Narayan, CEO of independent social analytics company Unmetric, audiences “are longing for more interactive experiences as well as long-form storytelling that only video can best achieve.”
Here are 15 social video marketing statistics we think supply chain marketers should be aware of.
15 social video marketing statistics for 2019
- 47% of internet users have watched brand advertising videos on social media within the past 3 months. (Toluna)
- Of the social media users who have watched branded videos in the past 3 months, 43% watched on Facebook, 38% on YouTube, 18% on Instagram, and 13% on Twitter. (Toluna)
- 87% of businesses now use video as a marketing tool, up from 63% in 2017. (Wyzowl)
- 55% of people consume videos thoroughly – the highest percentage of any content type. (HubSpot)
- 30% of users prefer video ads to text or still image ads, while 52% report having no preference. (Only 18% prefer text or still image ads). (Toluna)
- 83%of marketers say video gives them a good ROI, up from 78% in 2018. (Wyzowl)
- 52% of consumers say that watching product videos makes them more confident in online purchase decisions. (Invodo)
- 68%of people say they’d most prefer to learn about a new product or service by watching a short video, over text-based articles (15%), infographics (4%), presentations and pitches (4%), and ebooks and manuals (3%). (Wyzowl)
- 48% of social media users have sought more information about a product or service based on social video marketing. (Toluna)
- 33% of survey respondents answered yes to having bought a product or service from a brand solely based on social video marketing. (Toluna)
- 88% of video marketers are satisfied with the ROI of their video marketing efforts on social media. (Animoto)
- 82% of social media users prefer live video from a brand to social posts. (Impact)
- 81% of marketers say video has helped them generate leads, and 84% say video has helped them increase traffic to their website. (Wyzowl)
- 61% of marketers have made more marketing videos in house in 2018 than they did in 2017. (Animoto)
- 67% of users said they would like to see more social video marketing in the future over other types of ads. The remaining 33% are indifferent, not opposed. (Toluna)
The future of social video marketing
Suffice it to say, the numbers bear out the fact that video marketing, and particularly social video marketing, is a trend that’s here to stay. Live video is increasingly popular, and savvy brands are incorporating it into their strategies.
In addition to live video, given the growing ease of shooting video on smartphones, another big trend is likely to be 1:1 video. Marketers can nurture leads via personalized video messages, rather than phone calls or emails, using video to offer additional content, product support, or simply to foster a relationship.
The bottom line is that video offers up the kind of engaging storytelling that users today want. And social media is the ideal distribution platform for video, making social video marketing a winning strategy.
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by Fronetics | Sep 4, 2019 | Blog, Content Marketing, Marketing, Strategy
The biggest challenges for B2B marketing, according to a recent report? Finding leads that convert and engaging the right target audience.
Highlights:
- Measuring social media ROI is a challenge for 58% of respondents, and 39% report that proving ROI is the biggest hurdle to securing C-suite buy-in.
- Only 23% of brands have a dedicated social media team.
- 60% of marketers report content marketing is their most valuable technique for lead nurturing.
Chief Marketer’s 2019 B2B Marketing Outlook report is out, and it’s full of revealing statistics for B2B marketers industry-wide. The survey studied 209 B2B marketers in more than 20 verticals, getting a bird’s eye view of biggest challenges and trends in B2B marketing.
Here are the top 10 stats you need to be aware of.
10 B2B marketing stats from Chief Marketer’s 2019 report
1) For 58% of respondents, measuring ROI is the top challenge surrounding social media marketing.
Measuring social media ROI is notoriously difficult, though certainly not impossible. For well over half of the survey respondents, it proved the greatest challenge when it comes to social media.
65% of respondents reported engagement as one of their biggest social media challenge, while 45% cited the challenge of having enough content. Adequate bandwidth to respond to social followers and post frequently and inadequate social budget (24% each) were lower on the list of social concerns.
2) Only 23% of brands have a dedicated social media team.
We’ve written before about how social media management is a herculean task that falls all-to-often to an overworked marketing team. Chief Marketing’s survey found that, for a vast majority of B2B brands (75%), their marketing team is in charge of maintaining social media presence.
Even as social media is becoming increasingly effective at ushering leads through the sales funnel, only 23% of brands surveyed have invested in a dedicated social media team, while 15% are outsourcing their social media management.
3) Articles/blog posts and reviews/customer testimonials are tied as the two most effective types of content for moving prospects through the sales funnel.
45% of respondents reported that articles and blog posts, as well as reviews and customer testimonials, are the most effective content types for moving prospects through the sales funnel.
Following closely behind, 32% reported whitepapers and 31% reported video as most effective. Partner content, at 26%, came next, while social media is gaining efficacy, coming in at 22%.
Respondents reported that for all content types, the visual aspects were key. For Informa Engage, for example, more visual content is performing well, says Tricia Syed, Vice President for Marketing Strategy and Execution. “In some markets, traditional whitepapers and webinars are still hugely popular, but we’re getting more visual with e-books [to illustrate] data.”
4) 39% of survey respondents reported being unable to prove ROI to C-suite as the biggest obstacle for getting approval for marketing expenditures.
Just as proving social media ROI is a poses a challenge for B2B marketing, proving overall content marketing ROI to win C-suite buy-in can be equally daunting. 39% reported it as the biggest hurdle to getting marketing expenditures approved.
46% of respondents cited the challenge of budgets that are focused elsewhere, while 33% reported that executives still don’t understand the need for marketing expenditures.
5) For 60% of respondents, content marketing is the most valuable technique for lead nurturing.
Content marketing is reported by 60% of marketers as their most valuable technique for lead nurturing. Email marketing led the pack at 62%, while in-person marketing took a close third place at 57%. When it comes to lead nurturing for B2B marketing, social media was relatively low on the list, reported by only 20% of respondents as their most valuable technique.
6) Only 22% of respondents have an in-house editorial team dedicated to content creation.
While content marketing is overwhelmingly reported by marketers as being a highly effective technique for generating, nurturing, and converting leads, relatively few brands have chosen to invest in a dedicated in-house editorial team for content creation. Instead, a whopping 80% of marketers are charged with creating their own content.
“That’s a surprising disconnect,” says James Furbush, B2B marketing manager of Lord Hobo Brewing. “I’m not surprised marketing teams are creating content, but if you’re going to be that focused on content marketing, having an editorial team is an important investment.”
Perhaps even more surprisingly, only 23% of respondents are taking advantage of the opportunity to outsource content creation, an excellent alternative for companies who are unable to afford a dedicated in-house team.
7) 42% say that their organizations will increase martech budgets in 2019.
Martech, or the fusion of marketing and technology, is taking over B2B marketing. 42% of survey respondents reported that their martech budgets will be increasing in 2019, while 40% said that existing martech budgets will remain the same. Only 4% reported that they anticipate a decrease in martech budget.
When asked what types of martech they plan on investing in, 45% of respondents pointed to marketing automation, 43% to video, 40% to email, 38% to customer experience, and 37% to social media management.
Interestingly, despite all the discussion surrounding AI, only 9% of businesses surveyed report that they are considering investing in these technologies.
8) When it comes to generating new leads, 55% reported that finding leads that convert is their biggest challenge.
More than half of survey respondents pointed to the challenge of finding leads that ultimately convert as the greatest obstacle to generating new leads. 57% reported that their biggest challenge is getting targeted prospects to engage with their brands.
What’s interesting about these numbers is that, while marketers are reporting these issues as lead-generation obstacles, they are simultaneously pointing to content marketing as their most effective tool for lead nurturing and conversion.
9) For 44% of respondents, email is a top source of B2B leads.
When it comes to which channels are the largest sources of B2B leads, email leads the pack, with 44% of respondents putting it first. Online searches came in at a close second at 43%, and live events came in at 41%.
A respectable 36% of respondents cited content marketing as a top source of B2B leads, while 22% pointed to social media.
Knowing where leads are coming from is only part of the picture. Perhaps unsurprisingly, the channel that produced the leads with the highest ROI was email for just under half (49%) of survey respondents.
10) 56% say cost of conversion is the metric that matters most in marketing attribution.
When asked which metrics matter most in marketing attribution, cost of conversion topped the list at 56%, followed closely by amount of time to convert at 53%. Other important metrics included channel (34%), first click (29%), and last click (22%).
“At the end of the day, the most important takeaway when setting up campaign attribution is to think about your goal,” said one respondent. “Start with the end in mind, reverse engineer your marketing campaign, and set up ‘mile markers’ along the way to track trends in your prospects’ digital footprints.”
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by Fronetics | Aug 28, 2019 | Blog, Content Marketing, Marketing, SEO
Being aware of the marketing acronyms being discussed on the internet is key to staying up with the latest digital marketing trends and ideas.
Highlights:
- Key performance indicators (KPIs) are the metrics you determine to be most important in measuring the success of a digital marketing campaign.
- All-important search engine optimization (SEO) is what allows your page to rank high among search engine results.
- A positive user experience (UX) is crucial to converting leads.
If you’re not up on internet language, the profusion of acronyms can sometimes make it feel like an unbreakable code. Being aware of some key marketing acronyms can go a long way toward helping your business generate online leads and revenue.
There are a seemingly endless supply of acronyms being thrown around out there, from the general to the highly specialized. These eight marketing acronyms are the ones you need to know to help you navigate digital marketing language and be on the cutting edge of best practices for your business.
8 marketing acronyms you need to know
1) KPI: Key Performance Indicator(s)
Effective digital marketing campaigns start with documented goals, accompanied by the metrics you will measure to determine how successful you are at reaching those goals. KPIs are your most important metrics. Choosing the right KPIs for a specific campaign is critical to its success, since these metrics are how you evaluate and tailor your efforts.
2) CTA: Call-to-Action
Even if you haven’t run across this particular one of our marketing acronyms, you’re probably aware of what it refers to. Your CTA is the vital step in which you ask your audience to take an action that moves them one step closer to your objective of connecting them with your company. Creating effective CTAs is key to converting leads.
3) SEM: Search Engine Marketing
SEM refers to the type of advertisements that appear on search engines such as Google, Bing, or Yahoo among the sponsored results. These advertisements can be effective if you choose your keywords wisely.
4) SEO: Search Engine Optimization
SEO is one of the most important marketing acronyms you’re likely to run across. All of your digital assets, particularly all website content, should be geared toward ranking highly when prospects search for keywords relevant to your business. There are mountains of material written on SEO, as it’s a crucial topic for digital marketers. Our four-part series on writing for SEO is a good starting place.
5) CRO: Conversion Rate Optimization
CRO refers to the idea of increasing the percentage of website visitors that take the desired action on your page – or, more specifically, the visitors that convert into leads. Optimizing your conversion rate means ensuring that your website design, content, and functionality make it easy and attractive to navigate, as well as being persuasive.
6) CTR: Click-Through Rate
Your CTR is the number of clicks an advertisement or post receives divided by the number of times it has been shown or shared. This metric not only lets you determine how effective your content is, but it also helps you measure engagement on social channels. An engaged audience and a high CTR means more opportunities to convert leads.
7) CPL: Cost Per Lead
When you’re paying for leads to be delivered to you through an ad campaign, your CPL refers to the amount you pay each time a user fills out a form, subscribes to your blog, or provides an email address.
8) UX: User Experience
When it comes to digital marketing, user experience refers to the ease and navigability of your website and other digital assets. CRO, for example, is one of many aspects of UX, which also is affected by the overall architecture of your site, how quickly your page loads, the quality of your content, how your website interacts with your social media accounts, and more.
What other marketing acronyms have you found useful?
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by Fronetics | Jul 31, 2019 | Blog, Current Events, Marketing, Social Media
Also this month in social media news: Facebook strives to attract content creators, and Pinterest debuts new video tools for brands.
Highlights:
- Less than a month after Facebook released details of its new cryptocurrency, the project has met a stumbling block from Fed Chairman Jerome Powell.
- Newly released statistics highlight key growth metrics and lay out expectations for digital marketing in the second half of 2019.
- Pinterest’s new video tools as well as updates from Facebook are geared to content creators and brands.
It’s hard to believe it’s already July and 2019 is at its halfway point. It’s a time when organizations are evaluating their performance thus far, and setting goals for the second half of the calendar year. To that end, both Mobile Marketer and Marketing Dive published key digital marketing growth statistics, and we’ve got the highlights for you below.
Last month, Facebook made news by releasing details of its new cryptocurrency, Libra. Now the social media giant has hit a roadblock, in the form of Fed Chairman Jerome Powell calling for a halt until serious concerns are addressed. Facebook is also making news this month by taking a page out if its competitors’ books in its attempt to attract more online content creators. Read on for details on these social media news items from July 2019.
Fed Chief Calls for Facebook to Halt Libra Project Until Concerns Are Addressed
Following closely on the heels of Facebook’s releasing details of its planned Libra cryptocurrency, U.S. Federal Reserve Chairman Jerome Powell said that the project “cannot go forward” until serious concerns are addressed. “Libra raises many serious concerns regarding privacy, money laundering, consumer protection, and financial stability,” Powell said before the U.S. House of Representatives Financial Services Committee.
The Fed chief’s tough comments not only underscore the regulatory hurdles facing Libra, but put pressure on the project, and dented the price of Libra’s forebear, bitcoin. The price of bitcoin fell by around 7% during his 3-hour testimony. Powell also called for regulatory review of the project to be “patient and careful,” while pointing to the fact that existing rules don’t adequately fit digital currencies.
“It’s something that doesn’t fit neatly or easily within our regulatory scheme, but it does have potentially systemic scale,” said Powell. “It needs a careful look, so I strongly believe we all need to be taking our time with this.”
Facebook spokeswoman Elka Looks responded to the testimony in an email to Reuters: “We are very much aligned with the Chairman around the need for public discourse on this,” wrote Looks. “This is why we along with the 27 other Founding Members of the Libra Association made this announcement so far in advance, so that we could engage in constructive discourse on this and get feedback.”
2019 Key Digital Marketing Growth Statistics Released
The midyear release of statistics from Marketing Dive and Mobile Marketer are important for brands and marketers to pay attention to. In the ever-shifting world of digital marketing, these statistics and trends offer valuable insight into where resources and time are best devoted.
Highlights from the reports include:
- Global online advertising spend is on track to grow 7% this year. That’s up from the 4% forecast in December 2018.
- Location-based marketing will likely grow 14%, reaching $24.4 billion in advertising spending by the end of 2019.
- 43% of all advertisers plan to increase spending on influencer marketing by April of 2020.
- Social referral traffic to retail ecommerce sites has grown by 110% in two years.
Facebook Strives to Attract More Content Creators
In an effort to attract more content creators to its platform, Facebook is giving videos more ways to make money. Observers have noted that the reigning social media giant is “pulling inspiration from other platforms to let you throw cash at your favorite video creators in the form of subscriptions or tokenized ‘stars’ that pay them a penny.”
Facebook’s announcement of its new video developments comes just ahead of VidCon, the world’s biggest conference for online video creators. It follows on the heels of three years of investments in the network’s video services and is in line with consumer trends toward video consumption.
Pinterest Debuts New Video Tools for Brands
Image-curating platform Pinterest is ramping up its video capabilities, in line with a larger consumer shift in viewing habits and a boost from advertisers in spending on social video. New video features include an improved uploader, video tab, lifetime analytics, and Pin scheduling.
The updated video uploader “enables businesses and creators to seamlessly upload video directly to Pinterest to engage with new and existing audiences, and access latest metrics,” according to the announcement.
Pinterest’s announcement points out that unlike on other platforms, videos don’t disappear (as they do on Instagram and Facebook Stories after 24 hours). To that end, their video analytics tool will allow businesses to gain insight into a video’s performance over its lifetime.
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