by Fronetics | Aug 22, 2017 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Supply chain and logistics businesses need to be about more than themselves, and content marketing can help them get there.
While conventional wisdom tells us that content marketing is useful and important for any business, there are still some in the supply chain and logistics industries that remain unconvinced. It’s an understandable conundrum: Content marketing requires significant time, labor, and resources, and it can take quite some time to start reaping benefits.
The bottom line is that studies have shown that of companies with a documented content marketing strategy, 86% find their efforts to be successful in generating new leads, creating lasting relationships with customers, and increased ROI.
How can content marketing make my business better?
Consider this: Content marketing helps a company become more than just another business to customers — it can become a valuable resource for everything related to their products and services.
A good content marketing strategy is about understanding the questions and concerns that are particular to your customer base, and offering quality information and analysis that answers those needs. In the words of River Pools & Spas co-owner Marcus Sheridan, “The moment we stopped saying, ‘We’re pool builders,’ and started saying, ‘We are the best teachers in the world about Fiberglass pools and we just happen to install them as well,’…that was one of the most prosperous days of our lives.”
It’s worth noting that Sheridan was discussing his company’s turnaround from near bankruptcy to becoming a global leader in its field. He attributes this success to switching his company’s mission from selling its product to educating potential buyers — namely, content marketing.
Your business is more than its product.
Recognizing that your business has more to offer than its primary product or service is at the core of what content marketing is all about. Kirk Cheyfitz, CEO of Story Worldwide, puts it this way: “Like a decent human being, brands need to be about more than themselves.”
Start thinking about your business this way. You have a team of people with a tremendous aggregate of experience, expertise, and perspectives. That means that you can offer your audience far more than simply your primary product or service: You can offer them knowledge. Your audience is, in turn, far more likely to become buyers as you provide value — which builds trust and cultivates lasting, fruitful relationships.
What can I do to implement an effective content marketing strategy?
If you’re just jumping on the content marketing bandwagon, it’s an exciting time for your business. You might want to check out our Twelve-Step Guide to a Content Marketing Strategy and other resources to help you through the process.
A visual content audit is a solid first step. The main thing to keep in mind is that you have valuable resources at your disposal that you can offer your audience of potential buyers — start sharing!
Related posts:
by Fronetics | Jul 6, 2017 | Blog, Content Marketing, Data/Analytics, Marketing
Businesses report these 3 content marketing challenges are the largest they face. Here’s how to track your progress in overcoming them.
Is content marketing working well for your business? If not, you are not alone. Though it is one of the most effective ways to grow your business, content marketing has been challenging B2B and B2C organizations since its inception.
You may think it should be simple: Write, post, get more customers. But content marketing is much more complex, demanding more time, thought, and careful strategy than churning out a few blog posts.
First and foremost, what you produce must engage readers. This is, however, one of the biggest content marketing challenges facing both B2B and B2C marketers.
In fact, the 2017 State of Inbound Report found that content creation is just the tip of the iceberg in terms of content marketing challenges that businesses face. Here are 3 marketing challenges and ways to track your progress in overcoming them.
3 content marketing challenges
1. Generating traffic and leads
Echoing their priorities, marketers today find generating traffic and leads to be their biggest challenge. In fact, 61% of those surveyed listed it as their number one challenge. ‘Content is king’ has become a marketing mantra, but how can you turn your content into actual leads that turn into sales?
Tying revenue directly to publishing and distributing content can be difficult. Thinking about social media content within the context of your entire sales funnel can make it easier to determine effectiveness. Content is typically used to attract leads, to encourage readers to subscribe to your blog, or to have prospects submit contact info to get higher-value content. Continued engagement nurtures leads and moves them further down the sales funnel.
Track this: The cost to get a lead. You can then determine the percentage of leads that move on to become qualified leads, the percentage of qualified leads that then become opportunities, and the percentage of opportunities that are ultimately won. At the end of the day, you’ll be able to calculate the revenue generated from leads that entered the funnel from your content marketing efforts.
2. Proving the ROI of marketing activities
Coming in at a close second, 43% of marketers felt that proving their ROI from content marketing activities was their biggest challenge.
Whether launching a product or a new social media campaign, we look for instantaneous numbers that will affirm we made the right choices. But here’s the problem: Not all metrics are created equal. Content marketing ROI is harder to confirm than checking a few quick numbers.
Lean-startup pioneer Eric Reis said, “The only metrics that entrepreneurs should invest energy in collecting are those that help them make decisions.” In other words, measuring your ROI will tell you if an effort was profitable so you know where to put your time and money.
ROI can help you determine whether it was worth spending your resources in a particular way. This is extremely useful on platforms like blogs and social media, where things are constantly changing. Using ROI as a litmus test, you can keep experimenting and making sure you’re using these tools effectively.
Track this: Use tools like HubSpot, Hootsuite, and built-in analytics platforms like Twitter Analytics, Facebook Insight, and YouTube Analytics to track detailed information about engagement with your content.
3. Budget
Organizations that have a documented content marketing strategy are more likely to be successful than those that don’t. But setting aside the funds to develop and implement these strategies can be tricky.
The State of Inbound Report found that 30% of marketers struggle to secure a budget for their marketing efforts. Content marketing competes with other marketing campaigns (outbound, native, etc.) for funding. The Content Marketing Institute’s latest trends report states that, on average, 29% of B2B brands’ total marketing budget is spent on content marketing, leaving a majority of funding going toward other efforts.
Content marketing is here to stay. In fact, it’s at its best when it’s integrated with your other marketing efforts, becoming a part of your entire marketing strategy.
Track this: Content marketing serves every marketing channel. Experiment with overlapping marketing budgets to increase your efforts for whitepapers, sales collateral, social media posts, and to make sure your advertisements and visual messaging are in sync. Content serves every marketing channel, so you’re wasting time claiming you don’t have the budget.
Related posts:
by Fronetics | Feb 15, 2017 | Blog, Content Marketing, Marketing, Strategy
Ask yourself these six questions to see if you could be attracting more leads by writing better content.
All too often, marketers fall into the trap of sacrificing quality for quantity in their content writing efforts. It’s an easy mistake to make — the pressure to produce a constant stream of content can naturally lead to a drop in quality. But if you’re not writing high-quality, substantive content, you’re wasting time and energy.
If you’re wondering whether your content might not measure up, ask yourself these six questions.
Do you need better content?
1) Is my content search-engine optimized?
Since over three-quarters of today’s buyers use Google to research products, a key to making sure your content is showing up in search results is search engine optimization (SEO). This means writing copy that will be prioritized by Google in web queries related to your business or products. For ideas on SEO optimization, check out these 3 Quick SEO Tips to Improve Your Blog Right Now.
2) Am I using the right channels to reach my target audience?
In order to answer this question, you first need to have a clearly defined idea of your target audience. Once you know who you’re trying to reach, evaluate where they’re active. Analytic programs like Google Analytics and sites like Tweriod can provide valuable insights on your followers’ social media habits.
3) Am I publishing content, or a sales pitch?
Remember that content marketing is about offering valuable, expert information to your audience — it’s not an overt sales pitch. Present your readers with this kind of expertise, rather than a repeated sales pitch, and you attract loyal customers, and associate your brand with quality and value. Anything you post should be geared to meet specific needs of your customer, rather than to bludgeon them with information about your products or services.
4) Am I providing a good quality user experience?
Pay attention to format, length, accessibility, and voice. Is your business’ website visually appealing and easy to navigate? People will read your content only if it’s visually accessible and engaging.
5) Have I paid attention to performance analytics?
Be aware that what worked last year may not work this year — pay attention to performance analytics to monitor what kind of content is successful and what is no longer generating and converting leads.
6) Is my content good?
This might seem like the most obvious question of all, but it’s important to ask it every time you post. Of course, determining what constitutes good and bad content is the key here. Are you producing writing that is original, substantial, and well written? A good tool to get you started is Fronetics’ On Writing Good Content: A Guide for the Logistics and Supply Chain Industries.
Remember, your content is a reflection of your company. When potential buyers come across your blog posts or other content online, that’s how they get to know you. If it’s poorly written with mistakes and blurry images, well — you look pretty sloppy.
Quality, substantive content shows that you are an authority in your field. It will let potential buyers know that you know what you’re talking about, that you run a polished business, and that they can trust you. So while quantity is important when it comes to content, quality should never be compromised.
Related posts:
by Fronetics | Jan 24, 2017 | Blog, Content Marketing, Marketing
Long-form content generates more traffic, leads, and social shares than shorter content.
We’ve all heard the aphorism, “quantity over quality.” But when it comes to content marketing, part of quality may well be quantity.
While it can seem intimidating, the value of high-quality long-form content cannot be overstated. According to a 2012 study, long-form content converted 30% higher than shorter-form, and the same holds true today. Additionally, long-form posts generate more social media shares and have a higher average Google rank.
Here are some ideas for generating longer-form content that engages and informs your readers, and promotes your business in a meaningful way.
3 tips for creating longer-form content
1. Know your audience.
You first and foremost consideration should be your target audience. Take the temperature of your readers by frequently checking your comments sections, social metrics, and Google Analytics. It can also be useful to conduct a survey, which serves the dual purpose of directly engaging and communicating with your readers and giving you valuable information.
2. Chose relevant ideas.
Read all the articles that are on the first Google search page for your topic, and make sure your post contains relevant information you find. You should be answering as many of the questions that appear in Google Suggest at the top and bottom of the search page.
3. Write good content.
It seems painfully obvious, but it’s worth keeping quality at the top of your priority list. The idea of longer-form posts is to keep readers engaged and encourage them to peruse as much of your site as possible.
Neil Patel suggests that if you “strive to provide enormous value with every word you write,” your writing becomes more targeted. Keep posts visually accessible and easily digestible with short paragraphs, subheadings, and relevant images. Another key element of good content is research. Posts that include actual examples and case studies perform better than data-free posts.
Creating longer-form content may mean that your business needs to devote more resources to its content marketing efforts. But the benefits are well-documented and far outweigh the cost.
Related posts:
by Fronetics | Nov 22, 2016 | Blog, Content Marketing, Marketing, Strategy
By repurposing and thoughtfully packaging the content you have already published, you can assist your sales force in closing deals.
How many of your sales force’s calls turn into appointments? Probably very few. More and more of today’s buyers don’t want to speak with sales reps about products.
But, then, who will buyers speak to? A LinkedIn survey of 1,500 purchasers and influencers found that 86% of buyers will listen if sales professionals provide insights about their business. What’s more, 92% of buyers engage with a professional if that person is a known industry thought leader.
So, what if your sales force approached prospects not as a sales representative, but as a source of information, insight, and thought leadership? What if you already had the tools to help your sales staff achieve this reputation? If you are publishing original content, then you do.
Let them have content
Arm a sales rep with targeted content to share with prospects during specific moments in the purchase process, and it will advance his or her reputation as a source of knowledge. That can be the key to getting a foot in the door, advancing through the final stages of a purchasers’ decision, or closing the deal.
Here are four easy ideas for repurposing the content you have already created to assist your sales force.
1. Simply share.
Encourage sales representatives to follow your company and its content producers on social media and to share relevant articles with their networks. They can repost both your original content and curated articles as well.
2. Get visual.
Turn your evergreen content into easy-to-read infographics or another visual format. Send with the sales representatives to meetings with prospects, or encourage them to email the content to certain contacts as a lead-nurturing exercise.
3. Gather news.
In planning your content, you likely consider industry news, trends, and happenings. Keep a list of these points and supporting articles, and have the sales team distribute to their contacts on a regular basis, like a newsletter, to demonstrate knowledge of the business landscape.
4. Build case studies.
Develop several case studies from your company’s success stories. Organize them around specific pain points that your buyer personas face. Provide these to the sales team with a list of key points from each study to use as either talking points or to send as follow-up emails to prospects facing the same challenges.
These are a great starting point for bridging the gap between the marketing department and sales force with content. But don’t let it stop there.
Set up a role-playing exercise with your sales team, where you are the customer. Analyze their pitch and see how content can fill the holes. It’s likely you have built a lot of content around many of the reps’ talking points, which they can use to further inform their pitches and to use as lead-nurturing collateral.
Related posts:
