by Fronetics | Apr 10, 2019 | Blog, Logistics, Marketing, Social Media, Supply Chain
We want to hear from you!
The supply chain and logistics industries may have taken longer to jump into the social media game, but those companies that are leveraging these platforms are seeing positive effects on their business.
An industry survey conducted by Fronetics found that while 100% of respondents have used social media for five years or less (36% for one year or less), more than two-thirds (68%) have already realized results. That begs the questions: which networks are they on? What’s working? What’s not?
Fronetics is, once again, conducting a survey on social media use within the supply chain and logistics industries to help answer these questions – and to determine if changes have taken place since the previous survey. That’s where you come in: we need your help to get the latest information on how companies like yours are using social networking for business purposes.
If your company is part of the logistics or supply chain industries, you are invited to take the survey. It should take less than 5 minutes of your time. Responses will be reported in aggregate, and no identifiable information (individual or company) will be shared with anyone.
Responses are due May 31, so act now so your voice is heard. Provide your email address, and we’ll share the results so you can see how your company compares to the industry at large.
Please contact [email protected] with questions.
by Fronetics | Apr 9, 2019 | Blog, Content Marketing, Marketing, Social Media, Video Marketing
If you’re trying to build a YouTube audience, you’ll need equal parts strategy, creativity, concision, and valuable subject matter.
Highlights:
- Strategy and creativity are top priorities.
- Keep content short and sweet for maximum impact.
- Offer value to your audience rather than a sales pitch.
An increasing percentage of search traffic is perusing YouTube for information, advice, and education. That makes the platform ideal for getting in front of prospects looking for products and services like yours.
But I’ve seen a lot of B2B marketers getting YouTube wrong. The good news is that the problem is usually that they’re trying too hard — and not in the right ways.
To effectively build a YouTube audience that will eventually become leads and, hopefully, customers, you need to be distributing video content that showcases your organization’s expertise in an approachable way. Here are some simple rules for how to go about that (without barking up the wrong tree).
(Made with Canva)
4 ways to build a YouTube audience
1) Be disciplined about your content schedule.
When it comes to publishing content on social media, when you post is nearly as important as whatyou post. YouTube is no different. Creating and sticking to a consistent schedule for posting new content essentially trains your audience and lets them know when they can expect to hear more from you.
Creating video content consistently doesn’t need to feel like reinventing the wheel. First off, videos should be part of your content calendar in the same way as blog posts, case studies, and other forms of content. You don’t need to create brand new material for each video. Take a high-performing blog post and re-package the ideas into video content.
2) Get creative.
Creativity for B2B companies is all about striking the right balance between entertaining presentation and informative, high-quality content. Think about approaching the information you want to convey in a different way. Can you use a different medium (like animation) or interview two subject-matter experts together if your one-on-one interviews are feeling stale?
There are plenty of technologies available today that will help you create exciting, engaging video content relatively cheaply. Or you could always consider outsourcing your videography.
3) Keep it short.
While we’ve seen recent growth in long-form YouTube content, for most B2B marketing purposes, shorter videos are far more effective. Of course, this is good news in that producing shorter videos can be less time-consuming and costly. But I cannot emphasize enough the importance of quality over quantity here.
[bctt tweet=”A 1- to 2-minute video of high-quality, well-edited content will get far more engagement (and be more successful in helping you build a YouTube audience) than 15 minutes of lecturing or poorly executed, complex animation.” username=”Fronetics”]
A 1- to 2-minute video of high-quality, well-edited content will get far more engagement (and be more successful in helping you build a YouTube audience) than 15 minutes of lecturing or poorly executed, complex animation. If you have a lot of footage about a certain subject, consider releasing a series of shorter videos.
4) Don’t make video a sales pitch.
Content marketing is inbound marketing, and video is no different. Countless studies have shown that increasingly buyers prefer informative, valuable content to blatant sales pitches.
This doesn’t mean that your content shouldn’t be branded, but it does mean that your focus in creation and execution needs to be what you can offer your audience, rather than you’re asking from them.
Use your video content to address specific concerns or answer questions that are relevant to your target audience. It’s simple: if you give something of value, you will build a YouTube audience that could eventually become your leads and customers.
What have you been doing to build a YouTube audience?
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by Fronetics | Mar 28, 2019 | Blog, Content Marketing, Current Events, Logistics, Marketing, Social Media, Supply Chain
Also, this month in social media news: Twitter launches new camera tools to increase visual focus; and Pinterest introduces Catalogs and expands shopping ads.
This month on social media news, we’re seeing a few trends continuing. Platforms are increasingly offering robust analytics tools to content creators in an effort to boost engagement. This time, it’s Twitter rolling out a new tool that gives video publishers insights on optimal post timings. Twitter is also jumping on the “Stories” bandwagon, with its own answer to the trend: a camera feature that allows users to create images similar to Instagram and Facebook Stories.
Also this month, we’re seeing good news for brands when it comes to advertising on social media. Facebook is introducing a feature for premium video advertising, while Pinterest is rolling out multiple tools to help brands sell directly from the platform. Read on for a round-up of social media news.
Social media news for March 2019
Twitter Debuts a New Analytics Tool for Video Publishers
In an effort to provide video publishers with increased data to aid in performance improvement on Twitter, the platform has released the first in a new series of publisher insights tools: Timing is Everything. According to Twitter, the tool “displays historical data showing when audiences are on Twitter watching and engaging with video. This data highlights the best time(s) to Tweet video content with an aim to maximize engagement, conversation, and viewership.”
This is big news for video publishers, including content marketers. Twitter is offering key insights on one of the most important factors in determining social media marketing success: timing. Of course, increased engagement is in the platform’s best interest — and it’s in yours as well. Stay tuned for the release of more insight tools from Twitter in the coming weeks and months.
Facebook Announces Facebook Showcase for Premium Video Advertising
Facebook has debuted Facebook Showcase, a new premium video ad program that gives online video and TV ad buyers participating in the upfront selling cycle new opportunities to reach their target audiences on the platform. Showcase is currently available for campaigns targeting U.S. audiences and includes In-Stream Reserve, In-Stream Reserve Categories, and Sponsorships.
Facebook’s announcement is another big one for advertisers. Showcase will help advertisers connect with people through premium content and unique video experiences and can help reach younger-skewing audiences that are increasingly difficult to reach on TV.
Twitter Launches New Camera Tools to Increase Visual Focus
While platforms like Facebook and Instagram are increasingly ushering users towards their respective Stories features, Twitter is introducing a camera tool which will let users capture Stories-like images, including overlays and a searchable element. In addition to bringing the platform on board with the Stories trend, it ushers in more visual content options.
[bctt tweet=”Twitter is introducing a camera tool which will let users capture Stories-like images, including overlays and a searchable element.” username=”Fronetics”]
Swiping left on your Twitter timeline from your mobile device will take you to the new camera. There you can capture an image or video, or even go Live straight from Twitter, rather than having to be routed through Periscope. Next, users have the option to add details to the image, including hashtags suggested based on location. Stickers and filters aren’t here yet, but no doubt they’ll be coming soon.
Pinterest Introduces Catalogs and Expands Shopping Ads
Pinterest has rolled out a series of new tools and products to help brands sell their products directly on the platform. The company has debuted Catalogs, which allows brands to upload their full product portfolios to Pinterest and easily turn each item into dynamic, shoppable product pins. In addition, Pinterest has introduced personalized shopping recommendations for style, home, beauty, and DIY boards.
The platform’s rollouts are good news for brands and speaks to the company’s pro-business corporate mindset: “People come to Pinterest in a shopping mindset open to discovering products, which creates a great connection between Pinners and businesses. Pinners are looking for inspiration, and brands help make that inspiration a reality.”
What other social media news has your attention this month?
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by Fronetics | Mar 20, 2019 | Blog, Content Marketing, Marketing, Social Media
Many B2B organizations are using Instagram to grow business. Here are a dozen Instagram tips to help you use the platform effectively.
Highlights:
- Instagram has become the second most used social media platform, up from fourth in 2017.
- Audiences love real-time content, like Instagram Stories. It lets them feel a genuine, human connection — the creation of which sometimes poses a challenge for B2B marketers.
- An effective Instagram presence has the potential to grow brand awareness, improve your reputation, and generate qualified leads.
Recent research on social media use shows that 66% of brands now use Instagram. As of 2018, it was second-most used platform by businesses, up from fourth in 2017. If you’re considering using this social media network for your business, which you should be, our 12 Instagram tips can help you get started.
12 Instagram Tips for Supply Chain Companies
(Made with Canva)
1. Be authentic
Many supply chain companies often fall into the trap of using stock photography or overly staged promotional pictures of products. The ethos of Instagram is all about authenticity and personality. Let your audience get an up-close-and-personal glimpse into your company’s culture with real photos of the people, places, and things that make your business run every day.
2. Optimize your account
Before we get to anything fancy, take a step back and make sure your Instagram account is fully optimized. This means you need:
- a bio with a link to marketing or product pages related to a specific keyword or hashtag;
- image captions, which can reference the link in your bio;
- a search-friendly username; and
- a compelling profile image that reflects your company.
3. Go live
Live video is the “it” trend in social media marketing, with 63% of marketers reporting that they plan on adding it to their overall strategy. Audiences love real-time content, and it lets them feel a genuine, human connection — the creation of which sometimes poses a challenge for B2B marketers.
4. Put your Stories in Highlights
In addition to its Stories feature, Instagram now lets users create a featured group of “Highlights” in various categories on their profiles. Stories have only a 24-hour lifespan, so featuring your most effective Stories clips in Highlights gives them a second life and a chance to engage future followers. One of the best features of Stories and Highlights is that it allows companies to view and analyze how users have viewed and interacted with their content.
5. Keep up the pace
Instagram is one of the easiest social media platforms to post on. That means you can quickly snap photos wherever you are — say, at a conference or event, or even on your way into the office — and publish it instantly. This is great for reaching the coveted millennial audience, which seems to have an unquenchable thirst for consuming content, particularly images and graphics.
6. Keep your content consistent
Posting on a consistent timetable is crucial to maintaining an active following. Posting irregularly means you risk your followers forgetting about you, and posting all at once can annoy and drive followers away. Ideally, companies should post 2-3 times a day, but you’ll need to test how many times a day is most effective for your particular business in engaging your specific audience. For more, check out our guide to when to post on social media.
7. Try a takeover
Taking over the Instagram account of a partner company or customer is a great way to draw attention from an existing and relevant audience, providing mutual benefits to both parties.
8. Invest in sponsored posts and product reviews
Optimizing your account and following Instagram best practices will go a long way toward earning authentic followers that could become future leads and/or customers. But to really boost your impact, it pays to take advantage of influencer marketing on Instagram. Create a list of large accounts in your vertical (think industry media sites and partners), follow them, and reach out to their marketing team to ask about sponsored-post pricing. Be on the lookout for influencers with a high engagement rate relative to number of followers.
[bctt tweet=”Optimizing your account and following Instagram best practices will go a long way toward earning authentic followers that could become future leads and/or customers.” username=”Fronetics”]
9. Use the right hashtags
One of the most effective ways to grow your Instagram following is to use hashtags effectively. Since Instagram gives users the ability to follow hashtags that interest them, and they function as links to other relevant content, choosing the right hashtags is the ideal way to reach and engage your target audience.
Keep an eye on accounts of peer brands to stay up to date with the best hashtags to use. The most effective hashtags are short, memorable, and easy to read. You can also use an online tool like InconoSquare or Websta to find relevant hashtags for your business.
10. Use the right filters
Sure, filters are great for turning boring or poorly lit photos into more engaging images. But, it turns out that which filter you choose really does have an impact on engagement. These lighting and color presets offered by Instagram have the potential to create mood and style in your image content. According to Iconosquare, these 10 filters are currently the most popular on Instagram:
- Normal (No Filter)
- Clarendon
- Juno
- Lark
- Ludwig
- Gingham
- Valencia
- X-Pro II
- Lo-fi
- Amaro
11. Be a storyteller
Instagram is all about visual storytelling. Your posts should do more than promote your products — they should be drawing in your audience with narrative told through a visual format. Instagram Stories are an ideal way to engage your audience!
12. Get personal
Go in deep and personal with your customers by answering their questions via 10-second videos. You let your viewers feel like they’re being heard. Plus, short videos are ideal for reposting.
The Bottom Line
Instagram is an extremely effective tool for B2B businesses. These Instagram tips for using the platform will help you create and nurture a loyal, engaged audience base. In turn, an effective Instagram presence has the potential to grow brand awareness, improve your reputation, and generate qualified leads.
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by Fronetics | Mar 14, 2019 | Blog, Content Marketing, Marketing, Social Media
Instagram for business is a rising trend. Here are some top tips to get your business using Instagram as a part of your digital marketing strategy.
Highlights:
- Instagram is all about authenticity and personality. Let your audience get an up close and personal glimpse into your company’s culture.
- Audiences love real-time content and it lets them feel a genuine, human connection.
- Posts should do more than promote your brand and Instagram Stories are an ideal way to engage your audience!
Video transcript:
I’m Katie Russell, and I’m a marketing strategist here at Fronetics. Today I’m going to talk to you about Instagram for business. Instagram has been growing in popularity, and if you’ve been thinking about using Instagram for your business, here are some tips to get you started.
Be authentic
Instagram is all about authenticity and personality. Give your viewers an inside glimpse into your company’s culture. An easy example would be to create little videos answering your audiences questions. It shows that your viewers are being heard and as well as an opportunity to engage with new audiences.
Keep up the pace
Instagram is one of the easiest platforms to post to, so don’t be afraid to take pictures at meetings, conferences, or events, anywhere that you are. The pictures don’t have to be perfect, just remember that the more you post the greater opportunity you have to reach new audiences.
Go live
Live video is the “it” trend in social media marketing right now. Audiences love real-time content, and it gives them feel a genuine, human connection that can sometimes be a struggle for B2B marketers.
Be a storyteller
Instagram is all about visual storytelling, so your newsfeed should be more than just promoting your brand. It should give viewers and audiences a look at what makes your brand different. Don’t be afraid to be quirky or think outside the box to show audiences what makes your brand unique.
Out of ideas? Just ask!
Creating content and coming up with new ideas can be a huge challenge for marketers. Don’t be afraid to survey your audiences and ask them what they’d be interested in seeing. You might just get some great ideas you never would have considered.
For more tips on how to get started for Instagram for your business, visit us at Fronetics.com.
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by Fronetics | Mar 13, 2019 | Blog, Marketing, Social Media
New reports show an overall decline in social media use. With dropping numbers, why should businesses continue to use social media use? Here’s seven reasons why your brand still needs social media.
Highlights:
- Social media usage has seen a steady decline in usage over the past two years.
- Having a presence on social media shows that your business is current, approachable, and interested in meeting their customers where they are. In fact, it is often more noticeable when a business does NOT have social media accounts than when they do.
- Success should be determined when a marketing strategy delivers against business goals, where social media is a part of the overall strategy. It is a classic case of the whole being greater than the sum of the parts.
Marketers have been speaking anecdotally about the decline of social media for a solid year, but now we have data to support our instincts. The Infinite Dial 2018 report, which explores consumer usage of media and technology, has found that for the first time ever, both Facebook and Twitter use declined in 2018, from 67% to 62% and 23% to 21%, respectively. Overall, social media usage has decreased from 80% in 2017 to 77% in 2018. To put that in perspective, social media usage has increased an average of 7.77% over the last 9 years. Experts predict that we will likely see continued decline in 2019.
So, given those statistics and predictions, why should businesses continue to use social media? In a saturated market with declining audience interest, what’s the point?
Here are seven reasons why social media is still worth your time and effort
1. It’s expected.
Much like consumers expect any company worth doing business with to have a well-thought out, updated, user-friendly website, they also expect to be able to find them on social media. Having a presence on social media shows that your business is current, approachable, and interested in meeting their customers where they are. In fact, it is often more noticeable when a business does NOT have social media accounts than when they do.
2. It’s a branding tool.
Social media allows consumers who otherwise wouldn’t know about your business to discover it and learn what it’s all about. Consistently publishing to social media results in your brand remaining top of mind when a potential buyer is looking for your product or services.
3. It’s a way to build authority.
Social media isn’t just a way to tell consumers about your brand; it’s a way to show your audience that you know what they care about, what resonates with them, and that you are a trusted source of information.
4. It boosts organic visibility.
The keywords used in social media and the backlinks acquired send signals to search engines that your content is relevant for a certain subject. According to Search Engine Journal, “Google has repeatedly said that social media likes, favorites, shares, backlinks, etc. are not direct ranking signals — but there is a correlation between social media activity/popularity and how/why it is ranked by search engines.”
5. It allows for easy communication.
Whether it’s to network with industry professionals, provide customer service, or influence potential customers, social media provides a free, easily accessible way to do so. And more and more customers are expecting to be able to communicate via social media with brands.
6. It builds your brand’s reputation.
All of the above reasons factor into your brand’s reputation. By delivering resources and information to customers and potential customers, providing great customer service, increasing your visibility, and being authentic and transparent, your brand is building up an online reputation that can impact your company’s future.
7. It provides an avenue for thought leadership and acts as a distribution channel.
You’ve invested plenty of time and resources creating thought-provoking content on your website, but if you don’t share that through social media channels, how many people will find it? Social media provides an avenue for your content to be distributed and, better yet, shared with networks that you wouldn’t have had access to otherwise.
The question remains, how do we measure social media success? What does success look like?
Unfortunately, many brands fall into the trap of trying to associate an increase in sales with their social media efforts. However, more and more, marketers are realizing that this is a flawed view of what social media is all about.
We have stated before that social media should be measured in terms of potential, rather than dollar amount. A recent article on CMS Wireinterviews several professionals who agree: “Alban, the founder of Your Virtual Assistant Service, said the focus of social media should not be on ROI but on growing your following to increase brand awareness, engaging with your customers to create raving fans, and educating your potential customers about the benefits of your product.” The article continues, “Social media may or may not lead to an increase in sales, but it will give you the opportunity to build relationships with your audience and deliver ‘amazing’ customer service.”
Likewise, Ben Ricciardi, CEO of the full service agency Times10, explains , “’There is no easy way to financially quantify what each social media interaction is worth. It’s much more effective to take all the marketing channels you’re budgeting for and compare it against the general lift or decline you see in sales.”
[bctt tweet=”Success, therefore, should be determined when a marketing strategy delivers against business goals, where social media is a part of the overall strategy. ” username=”Fronetics”]
Success, therefore, should be determined when a marketing strategy delivers against business goals, where social media is a part of the overall strategy. It is a classic case of the whole being greater than the sum of the parts. Vanity metrics — such as likes, follows, reach and engagement — are still important to help measure brand awareness and brand loyalty. However, given the overall decline in social media usage, these metrics must be taken with a grain of salt.
Social media is an important component of a complete marketing strategy. Despite recent declines in its use, there are still an estimated 2.77 billion people on social media worldwide. Nowhere else can you as quickly, easily, and cheaply have access to your audience. And most importantly, your audience expects you to be there.
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