Ignoring Social Media is like Declining an Invitation to an Important Business Event

Ignoring Social Media is like Declining an Invitation to an Important Business Event

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Fronetics’ social media training offers basic instructions on how you can help your company get invited, show up, and make a good impression with customers online.

What if you were told that a number of potential customers all visit the same place to chat and get to know businesses like yours before they choose to buy from them? Would you feel there was a strong reason for your business to have a presence there?

The answer is definitively, “Yes, absolutely!” Yet, some businesses are not establishing a social media presence — today’s ultimate social meeting establishment — which puts them in position of severe disadvantage.

Though you may be hesitant to participate, the various social media platforms are the place to meet, greet, and establish trusting relationships with your potential customers before they commit to a purchase. So, either show up, grab a drink, and chat, or surrender opportunities to your competition, who, by the way, is already “liked” by the masses.

How to Make an Entrance at the Social Media Party

Feeling a bit lost as to how to navigate social media? Don’t simply resign yourself to being the wallflower at this gathering. Make an entrance and get noticed!

Fronetics Strategic Advisors has created a social media training, specifically designed for business owners (B2B and B2C), marketers, and employees who are seeking a better grasp on social technologies. Consider it Social Media for Businesses 101: The training offers step-by-step instructions on using your individual social media presence to help boost your company’s social footprint.

No need to be shy. You know more, and can have a bigger impact, than you think. To be sure, the B2B sales process has evolved, but the basics remain: create conversation; educate the consumer; establish trust; and, eventually, generate a sales lead. But now you and your business can conduct this courting via digital platforms.

In this training, learn how social media is an opportunity for building brand awareness and allowing potential customers to get to know your business. See how you can make an impact on your company’s growth through Facebook, Twitter, and LinkedIn. And get a grasp on the fundamentals — as basic as how to “like” or “follow” your company — so that you feel more comfortable using social media in a professional context.

Social media is limitless opportunity for engagement and branding for your company.  Participating across multiple platforms is an ideal way to expand brand awareness and establish your company as a thought leader in its industry. Don’t miss out on the party! Download Fronetics’ Social Media Training below so you can participate in the conversation happening online.

Get the free training

 

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Fronetics Strategic Advisors welcomes your questions about social media, and can advise you on how to best leverage it to your company’s greatest advantage. Contact us for a free social media assessment. 

Report: Social Media and the Logistics and Supply Chain Industries

Report: Social Media and the Logistics and Supply Chain Industries

Fronetics’ new report explores the adoption of social media within the logistics and supply chain industries. Learn why your company is at a disadvantage if you are not participating.

It is estimated that over $1 trillion annually could be realized across the value chain through the use of social technologies. Yet companies in the logistics and supply chain industries have lagged behind when it comes to social media participation. The question is: why?

In short, many companies within these industries did not realize that their customers, employees, and competitors were leveraging social media to conduct business. In today’s world, the exponential growth of social media platforms is largely fueled by commercial activity. Consumers and corporations alike are increasingly turning online to do research and make purchases. This holds true for both the B2C and B2B sectors. In fact, a dominant 88% of B2B marketers are using social media in their marketing programs.

Companies within the supply chain and logistics industries, however, have begun to recognize the value of social media — and are starting to reap the benefits. Both large and small businesses alike can profit from the use of social technologies as part of their marketing strategy, and they can reduce their marketing costs by doing so.

About the report

This report offers an overview of social media and social technologies. It identifies users and usage patterns, and describes some of the benefits which companies within the logistics and supply chain industries can realize through participation. Further It offers insight into how businesses are using social media and some strategies for measuring ROI.

Learn more about how your company can benefit by participating in social media by downloading the report below.




Get the report




 

 

Fronetics’ Social Media Training

Fronetics’ Social Media Training

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You can help your company grow by using social media. Here’s how.

If your business is not utilizing the marketing power of social media, then you are at a severe disadvantage. In this digitally focused world, the fundamentals of marketing have evolved. Everyone, from business to consumer, is online, and you need a solid grasp on social media in order to position your company for growth.

Fronetics Strategic Advisors developed a training on social media, specifically designed for business owners, marketers, and employees who are seeking to expand their social media horizons. The training explains what social media can do for your business and describes the basics of each platform. What do each of these platforms do? What are the benefits of each? How can LinkedIn help your business?

Consider it Social Media for Business 101. Here is a sneak peek:

Why is being on social media so important?

Social media offers an opportunity to build brand awareness and establish your company as a leader within the industry. It is one way that potential customers or clients get to know you and see examples of your business knowledge. Dialogue about your business engages the public, makes them feel a connection to the business, and, if you do it correctly, builds a level of trust between your audience and your company.

What, exactly, can I do with it?

  • Engage with/share your company’s content across your social networks
  • Invite others within the industry to “like” and “follow” your company on all social channels
  • Engage in conversations online and share feedback
  • Subscribe to your company’s blog
  • Invite others within the industry to subscribe to the blog
  • Forward relevant blog content as appropriate
  • Optimize your social media profile

How do I begin?

On Twitter

From your Twitter homepage, search for your company using the search bar in the upper-right corner of the page. This will take you to the company’s Twitter feed. Start by “following” the company. After this, you’ll be able to interact by retweeting and favoriting tweets. Retweeting will display a post to your followers. You’ll have the option to add your own comment before the retweet.

On Facebook

From your Facebook homepage, search for your company using the search bar in the upper-left corner of the page. This will take you to the company’s Facebook page. From here, you can “like” your company by selecting the thumbs up “Like” button in the bottom-right corner of the cover photo. As you scroll down the page, you’ll find posts that have been shared by your company. You can “like” and/or “share” each individual post. When you share a post, it is displayed on your profile page and will show up in your friends’ news feeds.

On LinkedIn

From your LinkedIn homepage, search for your company using the search bar at the top of the page. This will take you to the company’s page. “Follow” your company to start receiving the company’s posts and updates in your news feed. From your newsfeed you can “like,” “share,” and “comment” on posts. Use Groups to help connect and engage with potential prospects and industry peers. Find LinkedIn groups by selecting “Groups” from the dropdown box under the main category “Interests.” Get recommendations and discover new LinkedIn groups by using the “Discover” feature. Join a group by requesting membership.

Social media is an opportunity for engagement. Participating across multiple platforms is an ideal way to build brand awareness and establish your company as a thought-leader in its industry. To learn more, download the Fronetics Social Media Training below.

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This is How Often You Should Tweet

This is How Often You Should Tweet

how often you should tweet
What is the ideal frequency for posting to Twitter?  We did the experiment.

how often should I tweetI came across an article on Socialbakers that suggested that posting to Twitter three times per day is the ideal frequency for brands. Intrigued by this statistic, I looked further and found that Buffer posts to Twitter 14 times per day.

At Fronetics we typically post content to Twitter an average of 40 times per day. That’s an average of 40 times per day for Fronetics, and an average of 40 times per day for each of our clients. That’s a lot of time on Twitter. Given this, the numbers given by Socialbakers and Buffer caught my attention. Could we reduce the frequency to which we post to Twitter and keep (or even increase) engagement and ROI? We decided to do the experiment.

The results

As shown in our social experiment infographic, when we reduced the number of times we post to Twitter from 40 times per day to 15 times per day, our engagement and ROI plummeted.

Not only did we realize close to a 50% decline in traffic to the website, we also realized a 33% decline in new contacts. That’s a 33% decline in our lead pipeline.

We also realized a decline in link clicks (58%), profile visits (61%), retweets (65%), and new followers (39%). In short, our engagement numbers took a dive – off a cliff.

So, how often should you tweet?

Although the numbers were abysmal, the experiment was a good one. It showed that, for Fronetics, posting to Twitter at a frequency of around 40 times per day is right for our company.

Does that mean the frequency is right for each of our clients?  No.  Does it mean that the frequency is right for your business?  No. What it means is that there is no magic number when it comes to the ideal frequency for posting to Twitter.

Your company, or your marketing partner, should conduct due diligence and determine what the right frequency is for your business.  Yes, you may realize a significant decline in engagement in ROI during your experiment. On the other hand, you may realize an increase in engagement and ROI — captured with lower output in terms of time and resources.

Do the experiment. I’d love to hear your results, and learn what frequency works for your business.

Not tracking your metrics on a monthly basis?  Start now.  Metrics enable you to measure success, drive strategy, and demonstrate the ROI of your marketing efforts.


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Fronetics Offers Comprehensive Digital and Content Marketing Services

Fronetics Offers Comprehensive Digital and Content Marketing Services

Fronetics content and digital marketing

Fronetics Strategic Advisors helps clients increase brand awareness, foster meaningful customer engagement, and grow business.

Fronetics Strategic Advisors is a management consulting firm focused on identifying and executing areas for growth and value creation for our clients. We are unique in that we use a data-driven approach to align marketing programs with business objectives and to deliver results.

“Fronetics” is derived from the ancient Greek word fronesis, meaning wisdom or intelligence, and is translated as “practical wisdom.”

Our team of strategists, marketing professionals, writers, designers, and social media experts leverages industry experience to elevate our clients’ brand position within the industry. We work with you — getting to know your business, your target customers, your industry, and your competition — to create a digital and content strategy individualized for your specific situation and needs. We put metrics on all marketing activities and monitor them regularly. And then we identify challenges, trends, and opportunities and take action so that your content marketing program constantly evolves and delivers results.

Fronetics offers comprehensive digital and content marketing services, including: content creation, content curation, content distribution, social media management, email marketing, lead nurturing strategies, and pay-per-click. Learn more about what we can do for your business below.

Content Creation

There is a lot of content out there.  If you want your content to stand out and drive profitable customer action, you need quality content.  At Fronetics, we create quality content that drives results. Unlike other firms, we don’t outsource content creation. By keeping all content creation in-house we are able to ensure a quality product.

Our team creates the following types of content:

  • Blog posts
  • Articles
  • eBooks
  • Case studies
  • White papers
  • Newsletters
  • Press releases
  • Infographics
  • Social media
  • Custom content

Social Media

Social media is an incredible tool; however, for it to be effective it must be driven by strategy, be consistent, and must have someone managing the execution.

At Fronetics, our social media strategists distribute content, curate content, engage your target audience, and monitor your social networks. We develop a social media strategy that aligns with your company’s goals.

We analyze your competition, classify your target audience and cultural attributes, identify the influencers in your industry, recommend platforms, detail best-engagement practices, create social media schedules, and identify specific tactics that deliver results.

Through the proper execution of social media, your brand is given a voice and personality, and becomes more accessible to your target audience.

Strategy Workshops

To effectively attract target customers, generate leads, and establish your company and your brand within your industry, you need a digital and content marketing strategy; a piecemeal approach does not work.

At Fronetics we offer both half-day and full-day workshops to help your business create and execute digital and content marketing strategies that drive success and elevate your brand position within your industry. Our workshops are intensive and hands-on. By the end of the workshop you will have an actionable and sustainable strategy that is aligned with your company’s business objectives.

Following the workshop you will receive a full year of support from our expert staff.

 

Schedule a free marketing assessment

 

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Get the Most Out of MODEX: Nurture Leads with Social Media

Get the Most Out of MODEX: Nurture Leads with Social Media

MODEX

Employ a content and social marketing strategy to nurture leads you meet during MODEX.

Hundreds of potential customers will be heading to Atlanta next week for MODEX, and you’re gearing up to gain lots of new business. That is, you and over 800 other exhibitors are hoping to gain lots of new business. So how do you plan to stand out among the competition?

Using content and social marketing to nurture leads surrounding the event will help maximize the benefits of attendance. You can bring more attention to your presence, which will help you find more new potential customers, and then you can increase your chances of converting them if you use these tools properly.

Here are some tips for before, during, and after MODEX for using content and social media to gain new business.

Before the show

1) Define your goals.

A trade show represents an opportunity to spread brand awareness, find new leads, and, of course, make sales. Decide what is most important to your business, and strategize around those goals. For example, if one of your goals is to increase your social following, make sure every handout, landing page, and face-to-face interaction includes a request to like you on Facebook (or elsewhere).

2) Promote your attendance.

With the trade show hashtag (#MODEX2016), use Facebook, Twitter, and LinkedIn to let your followers know that you will be attending and when and where they can find you. Engage with other attendees who are using the event hashtag. Offer teasers — such as photos of the freebies you’re bringing — to entice visitors, and provide any longer-form information (e.g., an excerpt from a presentation you’ll be giving) in a blog post, distributing it through your social channels.

3) Set up a landing page/landing pages.

Create an event-specific landing page that includes a call to action (CTA), like reserving a time to speak with you at the conference or downloading a coupon to redeem a free sample. Make sure to ask for some information (such as a name, company, or contact information) in exchange. Monitor traffic and keep a running list of leads who visit and provide their information.

4) Research the attendees.

Perform prospect research using the list of attendees, paying special attention to those who have provided their information on your landing page or connected with you on social media about the event. Check out their social pages to see what they’re saying about the event, and like or follow them. Connect with high-value prospects on LinkedIn and try to arrange a time to meet up during the show.

5) Prepare to nurture.

Draft content that you can distribute during and after the show. Examples include lead-nurturing email templates, slides from presentations you are giving, and other offers you plan to provide visitors. Create another landing page, which includes a special offer or specific information you’ll be providing during the show, to drive attendees to during and after the event.

During the show

6) Keep chatting.

Reach out to the people you meet during the show on their social media handles. A nice-to-meet-you tweet and/or an invitation to connect on LinkedIn shows that you remember and appreciate the potential customer. Send the lead-nurturing emails you prepared in advance.

7) Monitor social media.

Continue using the show’s hashtag to monitor the conversations that are happening online, and see if anyone is talking about your company. Like or reply to anyone who does to show you’re listening.

8) Generate content.

Trade shows are a great place to generate content. Post photos of your booth and attendees from your company, and create videos of product demonstrations, presentations, or customer testimonials. Share your thoughts on the issues being discussed, and keep track of those themes, as well as any recurring questions that attendees ask, for future content.  

After the show

9) Plan out your editorial calendar.

Develop posts for your company’s blog over the coming months around the questions and issues that were raised during the show.

10) Keep up the conversations.

Continue to engage the people you met on Facebook, Twitter, and LinkedIn. Follow and like their pages, and invite them to connect.

11) Offer your leads something of value.

Make event presentation or speaking materials part of your lead nurturing activities by sharing them with prospects using Slideshare or email. Remind leads with whom you shared your special-offer landing page to visit. Make sure to segment your contacts based on their interests and send them only relevant offers.

How do you nurture leads around trade shows? Will you be attending MODEX this year?

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