by Fronetics | Jul 12, 2017 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
Here are our 10 most popular articles covering supply chain and digital marketing, based on our mid-year analysis.
If you ever read this blog, or are familiar with Fronetics, you know we’re big advocates of regularly measuring and analyzing metrics that help you assess your marketing efforts. We don’t just say that: We actually practice what we preach. In fact, I was recently a mid-year audit of our blog content for this very reason.
That’s why I know which articles have been the most read this year. And I know (from past analysis) that our readers really appreciate having curated lists of popular content, so I wanted to share with you our top 10 supply chain and digital marketing articles in 2017… so far.
Top 10 supply chain and digital marketing articles of 2017 (as of 7.1.17)
These are our picks for the best blogs in the logistics and supply chain industries. They cover a range of topics, from technology to strategy, and feature thought leadership by some of the brightest minds in the field. Read post
This guest post from Argentus Supply Chain Recruiting, a boutique recruitment firm specializing in Supply Chain Management and Procurement, includes an infographic shedding light on the differences between these often-confused functions. Read post
Buzzsumo’s Steve Rayson used data to analyze patterns the most popular content posted on LinkedIn in 2016. He identified headlines and topics that were most successful. The results are really interesting and say a lot about what content resonates with the general LinkedIn community. Read post
With social media networks changing daily, it’s hard to keep up with where to distribute content, much less how often. Countless studies have attempted to solve the social-media-frequency equation. And while audiences vary across industries, best practices give us some general guidelines. Here’s our assessment of social media posting frequency. Read post
Ellen Voie is successfully breaking down barriers and changing the perception of the trucking industry. As founder and president of Women In Trucking (WIT), Voie and her team work to promote the organization’s mission “to encourage the employment of women in the trucking industry, promote their accomplishments, and minimize obstacles faced by women working in the industry.” I interviewed her about her path to success. Read post
Every year we ask our readers to vote for the best industry blogs. The results are always interesting — there’s really a lot of great supply chain and logistics content out there, plus it’s great to see where our readers are finding value. This year, they voted Morai Logistics, Women in Trucking, and the Oracle Supply Chain Management Blog as the top 3 logistics and supply chain blogs of 2017. Read post
There is a lot of research out there that highlights the optimal time to post on various social media platforms. But, the truth is, there is no one-size-fits-all social media posting solution. You need to know the best time for your business to post content. You want more than just a general idea of when to post. You want specific information about your target audience — when they’re actively scrolling, reading, watching and liking your content. These tools can help. Read post
Instagram’s recently launched feature, Instagram Stories, offers marketers a new platform for content delivery that is wildly popular with millennials (who are shaping B2B buying). But unlike other networks with short-term video-sharing opportunities (ahem, Snapchat), Stories can have a polished, professional feel that well suits B2B brands. Here’s what they are and some ideas for how to use them. Read post
This article is part of a series of articles written by MBA students from the University of New Hampshire Peter T. Paul College of Business and Economics. Jacob Rossman discusses the inevitable rise of autonomous trucks and the social and economic factors driving the progression of their technology. Read post
Another article by an MBA student, Meghan Sargent looks at Starbuck’s often-studied supply chain management practices, which, according to some, make Starbucks’ coffee and customer experience superior to those of its competitors. She asks: What exactly is Starbucks doing differently than other international coffee retailers? Is its coffee truly better? Read post
Honorable mentions
I couldn’t leave out these posts, which almost cracked the top 10!
We strive to be a go-to resource for all things digital and content marketing for the supply chain and logistics industries. If there’s a topic you’d like us to cover, please let me know in the comments below, or feel free to email me directly.
And — shameless plug warning — subscribe to our blog to get the latest content delivered to your inbox on a weekly basis! (Sign up on the right.)
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by Fronetics | Jul 11, 2017 | Blog, Content Marketing, Marketing, Social Media, Strategy
Take an honest assessment of these 6 areas to see if outsourcing your marketing might be a smart move.
Supply chain companies are increasingly open to outsourcing their logistics because it allows them to focus on their core competencies while improving productivity. So why not apply the same rationale to bolster your marketing efforts? Don’t be afraid to look outside the box for the marketing tools you need to succeed.
As your competitors’ marketing budgets continue to climb, your company needs expertise on your side to get the most out of your marketing dollars — and that’s especially true in the digital space. Content marketing can be very challenging for novices and seasoned marketers alike. Blogging, paid search and social advertising, email marketing, social media management: there’s a lot to juggle. That’s why many companies are outsourcing some — or all — of their marketing programs.
Have you considered outsourcing as an option? Maybe it’s time you did. Parsing out certain projects on an as-needed basis to an outside firm can help you comfortably navigate and succeed in the marketing world.
6 signs you should outsource your marketing
Assess your staff in these six areas to determine if it’s time to explore outsourcing your marketing efforts.
1) “Wait, what’s going on with social media now?”
Do you feel like your company is always reacting to marketing trends instead of planning for them? You need to be one step ahead of what’s coming, especially in fast-changing spaces like social media, in order to meet your customers where they are.
Learning best practices and new tools can be challenging, especially if you’re time strapped. Using an outside firm with expertise across the spectrum — and whose job depends on knowing the newest platforms and media — will give you an edge over competitors.
2) Everyone is at capacity.
Is your current marketing team able to take on new projects easily, without compromising existing responsibilities? If your staff has great ideas but not the resources to initiate them or follow through, you need to find a way to fix that.
Consider breaking off projects to an outside firm, even on a trial basis to test the waters. Plus if you outsource to experts, you won’t have to reinvent the wheel in-house or risk being off trend.
3) You lack time for proper strategizing and assessment.
Do you have a unified marketing strategy in place with a way to measure objectives and results? If you’re too busy keeping up with day-to-day work to step back and plan, then regularly assess how things are going, consider outsourcing.
Creating a strategy with short- and long-term goals is essential to marketing success. Using an agency to create a roadmap for you — and then to track progress — will free you up to focus on running your business. Also, an objective audit of your practices can be truly beneficial and will only improve your strategies.
3) You only have time to focus on one or two platforms/areas/ideas.
Are your marketing channels diversified? Your marketing reach needs to extend to all avenues, particularly in the digital world. Outsourcing SEO, paid search and social advertising, blogging and social media projects is a relatively easy task to manage and is absolutely essential for success in the current world.
4) You can’t afford another hire.
Are you on a tight budget? If your budget doesn’t allow for hiring and training key staff, outsourcing your marketing needs is a way to grow your reach and accomplish your goals without generating overhead such as training costs, benefits or payroll expenses. It’s also a way to try out new projects and programs to see if they stick.
5) You don’t have time for professional development.
Is there a skillset you and your employees want to advance? Gauge the temperature of your existing staff to ensure everyone’s needs are being met. Retaining top talent isn’t easy, so keep in mind that you don’t want existing employees to be concerned about their job security.
Identity each in-house staff member’s strengths and interests, and cultivate them. For example, encourage a designer to add a new skill to his or her portfolio, or an analyst to take a webinar or class to become even savvier. Strength what you have but look to complete your marketing toolkit with the available expertise.
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by Fronetics | Jun 28, 2017 | Blog, Current Events, Marketing, Social Media
In June’s social media news, more social media platforms are making changes to benefit businesses who advertise.
June has seen a lot of recent changes in big-name platforms, like Facebook, Instagram and Twitter, that will directly impact the engagement between businesses and potential customers. The trend is to create apps that work harder for paid advertisers, increasing brand awareness for businesses and proving their worth through built-in tracking.
Apple has also been working overtime to keep their products competing with the big players in the social media game. New analytics and introduction of Business Chat are keeping the fruit relevant.
Facebook Rolls Out Two New Ad Campaign Tools for Marketers
Facebook delivered two new options for helping businesses grow: Valued Optimization and Lookalike Audiences. The first, Valued Optimization, “works by using the purchase values sent from the Facebook pixel to estimate how much a person may spend with your business over a seven-day period. The ad’s bid is then automatically adjusted based on this estimation, allowing campaigns to deliver ads to people likely to spend more with your business at a low cost.” The second, Lookalike Audiences, helps marketers reach people likely to be interested in a business based on people who have visited their site. Read more
Facebook Expands Click to Messenger Ads to Instagram
Facebook continues to expand ways for users to connect directly with businesses. The Click to Messenger ads have been available through Facebook for a while, and now they’re expanding to Instagram. “Instagram Click to Messenger ads let you reach the people you care about on Instagram and engage with them on Messenger.” Read more
Instagram Makes Sponsored Content More Transparent
Last week Instagram introduced a new “paid partnership tag” that will clearly identify sponsored posts on its app. “Partnerships between community creators and businesses are an important part of the Instagram experience, and a healthy community should be open and consistent about paid partnerships.” This new tag will help users determine when posts are influenced by commercial relationships with businesses. Read more
Apple Rolls Out Analytics to Podcast App
During a podcast session at WWDC, the Apple developer conference, Apple announced that its podcast app will now have the ability to give publishers data that tells them just how much of their episodes are actually being listening to. Apple Podcasts app will allow creators to track aggregated data about when users start, stop, and skip within an episode. This data will give podcasts tangible results that were once estimated from the number of downloads a podcast received. Read more
Apple Debuts Business Chat
Business Chat allows real customer service representatives to communicate directly with users through iMessage. According to the Apple Developer site, customers can use this new feature to “find your business and start conversations from Safari, Maps, Spotlight, and Siri.” The Verge reports that “there will be built-in features like Apple Pay and calendar integration, which will allow Business Chat to facilitate purchases without requiring the user to exit the chat.” Read more
Twitter Experiments with New Promotional Features for Sponsored Live Video
After entering into an exclusive partnership with Live Nation, Twitter is experimenting with new features to help promote events featured on LN. New features like an alert that users can set to remind them of the live event or a branded timeline that will put all tweets about the event on one landing page will help strengthen the relationship between Twitter and Live Nation, paving the way for more partnerships with big brands. Read more
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by Fronetics | Jun 20, 2017 | Blog, Content Marketing, Marketing, Social Media
Live video streaming helps businesses promote transparency, good communication, and relatability.
Live video is the “it” trend in social media marketing. According to the 2017 Social Media Marketing Industry Report, 61% of marketers plan on using live video services such as Facebook Live and Periscope, and 69% want to learn more about live video.
It’s really no surprise video has gained such traction. Platforms like YouTube have made the transition from watching TV in your home to watching videos on your phone seamless. And live streaming, in particular, fits in with today’s emphasis on corporate transparency and putting a real, human face behind business social media accounts. It allows brands to drop their corporate façade and connect to users in a more human way.
And, before you say it, I’ll say it again: Yes, video can work for the supply chain.
So where do you start? Here’s a rundown of some of the platforms you can use, as well as the benefits of live video.
Live streaming platforms
Facebook Live
Facebook Live lets you broadcast in real time for up to 90 minutes per session. Users who have recently engaged (or who frequently engage) with your page will receive a notification that you are streaming live, and they can go to your page to view the video. Viewers can comment and react during the course of your broadcast, allowing you to read their remarks and respond immediately.
Periscope
Twitter-owned and run, Periscope is a standalone platform but integrates very seamlessly with Twitter. It has more than 10 million users, more than two million of which log in daily. There have been 200 million hours of broadcasted video to date with roughly 350,000 hours per day. The service lets users live stream from their mobile devices and push out those streams on Twitter.
YouTube Live
YouTube Live enables YouTube to utilize its expansive creator and advertising network to generate even more video to be hosted and monetized. YouTube makes it incredibly easy to aim, shoot and post live video.
Benefits of live video marketing
There are many reasons why live video is trending. Here are some of the benefits supply chain and logistics businesses stand to gain.
1) Customer engagement and feedback
With live video, users can ask questions and instantly get responses. Having that “in-person” experience strengthens their relationship with your company and brand.
2) Transparency
Being open about your business is a great way to gain people’s trust, and there’s no better medium for that than with live videos. By sharing behind-the-scene processes, product sneak peeks, and other day-to-day aspects of your business, you give users a much-desired sense of transparency. That ultimately will help convert visitors into customers.
3) In-the-know value
Social media users love to feel on top of their information streams, and live video gives them inside, up-to-the-minute scoop. Experiencing the video live, instead of previously recorded, gives your business the advantage of being in the moment with users.
4) Cost effective
Streaming live video is no more expensive than traditional video creation. The tools, basically a good camera, are your only overhead.
GE is doing it right
But don’t take my word for it. Look at the success of GE’s live streaming efforts. The company launched its Periscope channel in 2015, with a behind-the-scenes interview series that gained over 200,000 views.
Another particularly successful campaign was #DRONEWEEK, which gave users an inside look at the facilities creating and testing jet engines, locomotives, and wind turbines. Sam Olstein, GE’s director of innovation, says of #DRONEWEEK: “We’re always trying to tell the full picture of the GE story, which is a complicated one, so any time we can talk about the various industries and variety of expertise and disciplines, we try to find unique and innovative way to do that.”
GE used Periscope to create an approachable, open narrative around their brand. What applications have you seen working for businesses in your space?
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by Fronetics | Jun 19, 2017 | Blog, Content Marketing, Marketing, Social Media
Facebook Lead Ads make it easy for both businesses to gather lead information and for prospective customers to learn more about products and services that interest them.
Only 37% of B2B marketers feel Facebook advertising is working for their business. On pace to hit 2 billion users this year, Facebook obviously has reach. So why is Facebook advertising not showing a greater ROI for your business?
Well, are you using lead ads? If not, that’s probably one of the reasons.
Facebook lead ads allow you to run lead-generation campaigns on Facebook and Instagram. This kind of social advertising shows an ad for your product or service within the news feeds of potential customers. Just set the parameters (e.g., demographics, location, etc.) for your target audience, and the network’s algorithm will identify who sees the ad based on information they’ve provided in their profiles.
But here’s the real kicker: Unlike other ad types, lead ads include a contact form that lets these potential customers show their interest in a product or service by filling out the form with their details without ever leaving Facebook (or Instagram).
Lead generation made easy
These days, people expect that everything from shopping to job searching can be done on their handheld devices. Facebook lead ads make that true for people wanting to learn more about new products or businesses.
Here’s how it works: Potential customers click on a lead ad, and their contact information automatically populates based on information from their profile. No leaving Facebook to visit the business’ website and taking the time to provide contact information necessary. Lead ads makes gathering lead information as easy as two taps on a phone: one to open the ad, and one to submit the information.
“If you want to iterate through lead forms quickly, Facebook Lead Ads are a great way to collect the information without building new landing pages and creating tons of copy,” says Tony Adams in Visible Factors. “The contact forms appear natively on Facebook and Instagram. You can easily use them to sign people up to newsletters for drip marketing campaigns or in a direct B2B campaign funnel.”
According to research from Google, B2B buyers have increased the amount of mobile research they do throughout the B2B purchase path by 91% year over year. With lead ads, Facebook has set the bar for mobile marketing by eliminating the need for customers to fill out time-consuming forms and for companies to create landing pages.
theSkimm, a news and information site, wanted to expand its reach and increase its conversion rate, with the ultimate goal of attracting more highly qualified leads and significantly increasing its subscriber pool. After testing a number of different tactics, theSkimm created a series of Facebook lead ads. The ads featured the company logo to reinforce its branding and a ‘Subscribe’ link inviting people to sign up on the spot. The result was a 22% increase in lead quality at a cost per acquisition of just $1-2.
Creating and modifying your ads
As buyers continue to turn to their handheld devices for quick, easy information, Facebook lead ads will give your brand the opportunity to capture new leads with the click of a button. But just like any form of lead generation, you need to monitor and tweak your Facebook lead ads for optimal results.
Through Facebook’s Ads Manager reporting interface, you can obtain reports about cost, impressions, and clicks. As with all marketing tools, consistent refinement is the key to success. Lead ads can easily be fine-tuned to cultivate a larger target audience.
Facebook lead ads provide B2B companies an opportunity to gain leads and a larger reach. If you haven’t tried this yet, we highly recommend switching over some of your social advertising budget.
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by Fronetics | Jun 15, 2017 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
A global marketing survey finds that many businesses are focusing on these initiatives and challenges.
As more supply chain and logistics companies understand the benefits of content marketing, more are turning to this type of marketing strategy to build brand awareness and grow business. One of the functions of this blog is to update you on various marketing trends to help you keep pace with the rapidly evolving digital marketing landscape.
The State of Inbound has been tracking global marketing and sales trends for the last eight years, with a particular focus on inbound marketing. (Content marketing is a form of inbound marketing.) The 2017 survey included more than 6,300 professionals at from 141 countries — so it’s very comprehensive.
There’s a lot to look through in the full report, but I’ve pulled out a few of the most important takeaways that speak to trends we’re finding most relevant to our supply chain clients.
5 takeaways from the State of Inbound 2017
1) Inbound marketing results in higher ROI.
The vast majority of respondents (46%) agree that inbound marketing helps them achieve higher ROI, as opposed to 12% who say outbound marketing achieves a higher return. (For the record, 23% can’t or don’t calculate ROI, and 18% don’t know.)
If you’re not convinced about the benefits of an inbound strategy like content marketing, here are 5 reasons supply chain and logistics businesses need to use content marketing.
2) There is a growing chasm between leadership and employees’ perception of success.
Executives who set the strategy and vision for their companies perceive things differently than the employees executing that vision. For example, while 69% of C-suite executives believe their organization’s marketing strategy is effective, only 55% of individual contributors do.
Are executives seeing benefits of marketing they’re not sharing with the team? Or, do they have misconceptions about how things are working? Either way, there seems to be room for improvement regarding transparency and communication from the top down and bottom up.
3) Gaining customers is a top challenge.
When asked about their top marketing challenges, 63% of respondents agree generating traffic and leads was their biggest concern. (Proving ROI of marketing activities was second with 40%.)
We hear this all the time. Our first response is usually, if you want more leads, focus on brand awareness. Secondly, it’s important to make sure your content strategy closely aligns with your business goals and that you’re creating content that suits your target audience at various stages of the buyer’s journey.
4) Video marketing is the next big investment.
When asked about expansion to new content distribution channels in the next 12 months, respondents most often said they plan to add YouTube (48%) and Facebook video (46%). This reflects the growing popularity of video as a content medium — and YES, it can work for the supply chain and logistics industries.
We’ve written extensively about this topic. Here are a few posts that may interest you if you’re curious how video might fit in your content strategy.
5) Companies need to focus on sales and marketing alignment.
Only 22% of respondents say their sales and marketing relationship is tightly aligned. That’s a big problem.
Sales and marketing teams that are aligned perform better. In this survey, for example, sales teams closely aligned with their marketing counterparts ranked the quality of marketing-sourced leads much higher than those that were rarely aligned or misaligned. That shows that when marketing and sales work together, everyone gets more of what they’re looking for — namely, leads!
Looking at these 5 trends, how does your company line up? Do these challenges resonate, or are you focused on other initiatives and problems?
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