by Fronetics | Jan 19, 2017 | Blog, Content Marketing, Data/Analytics, Marketing, Social Media, Strategy
The chances are that your company is not tweeting as often as it should.
Each second around 6,000 tweets are tweeted. Each minute over 350,000 tweets are tweeted. The median lifespan of each of these tweets is just 18 minutes. After 18 minutes of being live, the chance of someone seeing your tweet is very low. The chance of someone interacting with that tweet — even lower.
Given the large volume of tweets and the short lifespan of each tweet, how often should you tweet?
To get the most value out of each tweet, tweet around five times each day. To get the most value out of your company’s Twitter presence as a whole, tweet up to 30 times per day.
At Fronetics, we recommend focusing on getting the most value out of your company’s twitter presence as opposed to getting the most value out of each tweet.
When developing your Twitter strategy, here are a few things to keep in mind:
Timing is everything.
Identify the time of day most of your followers are active and what time of day your tweets receive the highest level of engagement. Followerwonk and Tweriod are two tools you can use to conduct this analysis. Rival IQ takes the analysis one step further and shows you when your competitors are tweeting and when they are realizing their highest level of engagement.
It is important to conduct this analysis on a regular basis and to adjust your strategy accordingly.
Be relevant. Be strategic.
Every single tweet you send should be relevant and should fit within your strategic goals and objectives.
Don’t be annoying.
Tweeting when your followers are active and when you have the highest levels of engagement is important, but don’t go overboard. For example, if you learn that 10 a.m. and 2 p.m. are the best times of day for your company to tweet, do not schedule all 30 of your tweets to go live at those times.
Be creative.
Don’t tweet the same tweet over and over and over again. It’s ok to share the same article a few times, but change up the image and/or the tweet to make it fresh.
Be visual.
Tweets with images get more engagement than tweets without images. Analysis by Buffer found that tweets with images receive:
- 150% more retweets
- 89% more favorites
- 18% more clicks
Be realistic.
Determine what you can realistically do on a consistent basis. If you can only commit to tweeting 5 times per day, stick with that. It is better to have strategy that you can execute than to have a strategy that cannot realistically be executed.
Finally, remember you don’t need to go it alone. Tools such as Buffer, HootSuite, Sprout Social, and HubSpot allow you to schedule tweets. Scheduling tweets makes it easier to tweet more often so that you can realize the value of a Twitter strategy.
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by Fronetics | Jan 12, 2017 | Blog, Content Marketing, Marketing, Social Media, Strategy
Competitive benchmarking should be part of your data-driven marketing strategy.
In August 2016, Elaine Thompson claimed the mantle of world’s fastest woman, and Michael Phelps became the most decorated Olympian of all time. Thompson and Phelps achieved these incredible feats by continuously pushing themselves to do better. To do this, they not only tracked and measured their personal performance, but they also tracked the performance of their peers and of their competitors. Together, this data gave Thompson and Phelps the knowledge and drive needed to improve their own performance.
When it comes to measuring marketing performance, most marketers look inward, focusing on key performance indictors (KPIs) such as website traffic, open rates, social engagement metrics, and conversion rates. While these inward facing KPIs are important, it is also important to look at what is happening outside your organization and to benchmark your marketing performance against peers and competitors. This will give you the knowledge and drive you need to improve your performance and chance of success. It can help you to identify threats and strategic opportunities.
WHO
When adding competitive benchmarking to your marketing strategy the first step is to determine who to benchmark against. I recommend not just benchmarking against direct competitors, but to also benchmark against industry leaders, and against a company or two that you think is excelling (this company does not need to be in your industry). By taking this more global view, you can gain ideas and intelligence from industry leaders and from the creative and strategic minds of top performers. A word of caution – be strategic and keep the number of companies to a reasonable number.
WHAT
While you should determine the KPIs to track and measure based on your business and marketing goals, here are some to consider:
- Traffic by channel
- Visits by source
- Bounce rate
- Keywords
- PPC activity and spending
- Social engagement
- Social reach
- Posting times
- Top performing content
- Meta description (company positioning)
As with your inward facing KPIs, action is key. Use the data you gather to inform your strategy.
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by Fronetics | Jan 11, 2017 | Blog, Current Events, Marketing, Social Media
Learn about LinkedIn’s makeover, the parade of apps joining the live video trend, and more social media news for supply chain marketers.
As part of our ongoing series informing supply chain marketers about the latest updates and trends on social networking platforms, here is the January 2017 edition of social media news.
LinkedIn gets a new look
If you’ve signed onto LinkedIn lately and noticed everything looks a little different, you’ve experienced the new LinkedIn. The latest version should make it easier to find new contacts, interact with connections, and write posts, but it may take some getting used to. Social Media Examiner’s What Marketers Need to Know guide can help you navigate all the new features and organization.
Instagram rolls out live video
Following the massive success of Facebook Live, Instagram has introduced a live broadcasting tool within its Stories feature, now available for all U.S. users. Live videos disappear after they finish running. Reportedly, the Explore tab will feature a “top live” section so users can browse popular broadcasts as they are happening.
Twitter adds live broadcast feature
Twitter, too, joined the live video game by introducing #GoLive, powered by Periscope. Within the Twitter app for iOS or Android, users can tweet live video, while followers on Twitter and Periscope can join, comment on, and send hearts to the broadcast. Read more
Facebook introduces Live 360
Facebook announced the impending arrival of Live 360 for all Pages and Profiles sometime later this year. Combining the experiences of live broadcast with 360 video, the new feature will “[transport] people into new experiences — right as they happen.”
Twitter will pare down Vine to Vine Camera
Contrary to previous reports, Twitter will not completely shut down the video app Vine, but instead dress it down to a camera app called Vine Camera. Users will still be able to create 6-second looping videos and post them directly to Twitter or save them to their phones. Read more
Instagram introduces Saved Posts
Users of the Instagram 10.2 app for iOS or Android are now able to save posts from other users in their own private collections. Instagram has added a small bookmark icon on the bottom-right-hand side of each photo, which allows users to pin that image to their Saved Posts board. This board is not visible to other users, but individuals can access their Saved Posts at any time. Read more
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by Fronetics | Jan 9, 2017 | Blog, Content Marketing, Marketing, Social Media, Strategy, Supply Chain
Why brand awareness is important to growing your business
The singular goal of most companies that contact Fronetics is to generate more leads — today. This is not surprising in that leads are necessary to generate sales, and sales are necessary to revenue generation and to growth. What is surprising is the number of companies who do not recognize the critical role brand awareness plays in lead generation.
Brand awareness is the likelihood that your company’s brand, products, and services are recognized by consumers. Simply put, if consumers don’t know your company exists and/or don’t know what your company does or what your company offers, your company won’t be a part of their decision process.
Today, more than ever, being recognized and being a part of the decision process is crucial.
The new B2B buying process
The buying process for B2B buyers has become more complex and longer. The 2016 B2B Buyer’s Survey Report found that 80% of respondents reported their purchase cycle was longer than it was the previous year. The buying process has gotten longer because most buyers (73%) are using more sources to research and evaluate products and services, and they are spending more time in the research phase itself.
When conducting their research and evaluating purchases, B2B buyers report that they are looking for personalization, and for companies and vendors that demonstrate a deep understanding of the industry.
The place they are turning to conduct their research, and to evaluate purchases, is online: 89% of B2B buyers report using the internet to conduct research. Specifically, they are going online to: conduct web searches, look at vendor websites, read reviews, use social media, and participate in online forums.
The importance of investing in brand awareness
Your company can not generate leads if your company is not found when B2B buyers are conducting their research. And, being found is just the tip of the iceberg. Your company will not be included in the evaluation and decision process if it does not have a robust online presence that is inclusive of quality content that speaks to your target customer — that is, content that educates, informs, and identifies how your company can meet the needs of your target customers. It is about positioning your company as a knowledge leader, building trust, and establishing relationships. It is about brand awareness.
Building brand awareness takes time and dedication. Companies that are willing to invest their time and resources to brand awareness are rewarded – not just with leads, but with quality leads.
Too often, I see companies who are unwilling to invest either the time or money in brand awareness. One of the most frustrating things to see is a company that gives up too soon. These are companies who have realized significant gains — they have, for example, increased traffic to the website through organic, referral, direct, and social sources; decreased bounce rates; increased social reach; and increased social engagement. But, because their lead generation has not immediately sky rocketed, they decide to either reduce or eliminate their digital and content marketing activities. It is frustrating because these companies have built a strong foundation, and they are on the tipping point of success.
With the B2B buying process taking longer than ever, with buyers spending more time researching and evaluating their decisions, and with B2B buyers turning to the internet and critically evaluating companies on how they present themselves, investing the time and resources to brand awareness is critical.
As Geoffrey Chaucer said, “Patience is a conquering virtue.”
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by Fronetics | Jan 5, 2017 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
Turn to these 7 Twitter accounts for news, insights, and thought leadership in the supply chain space.
Twitter is a platform for socializing, entertainment, breaking news, lead prospecting, and much more. But Twitter is only as useful as the people you follow. So how do you choose between the 317 million monthly active users?
We compiled our list of the must-follow Twitter accounts for the supply chain professional in 2017. These users and companies have a lot to offer in terms of news, insights, and thought leadership. They also are active posters, meaning you’ll see frequent content from them, and are listed in no particular order.
Are you following these 7 Twitter accounts for supply chain thought leadership?
Tania Seary was recently named “Influencer of the Year” by Supply Chain Dive and is an active poster on all things relating to supply chain logistics, with a particular commitment to procurement development. Based in London, Seary is the founder of Procurious, The Faculty, and The Source Australia.
Lora Cecere is the founder of Supply Chain Insights, an industry research group. A prolific writer, Cecere focuses on the changing face of enterprise technologies. Her current research interests include the digital consumer, supply chain sensing, demand shaping and revenue management, market-driven value networks, accelerating innovation through open design networks, the evolution of predictive analytics, emerging business intelligence solutions, and technologies to improve safe and secure product delivery.
Steve Banker is a veteran supply chain analyst who writes for Logistics Viewpoint and Forbes. Based outside of Boston, Banker heads up the Supply Chain & Logistics consulting team at ARC Advisory Firm. His technology focus areas include transportation management, managed transportation services, warehouse management, and supply chain planning.
Procurious is a business network and resource for progressive procurement professionals founded by Tania Seary. Content ranges from networking and career advice to thought leadership pieces and industry news.
Logistics Management offers editorial content aimed at executives, managers, and other professionals in the logistics and supply chain industries. It recently hosted virtual conference on streamlining logistics and supply chain operations.
Supply Chain Dive is a DC-based news aggregate that offers daily coverage of shipping / logistics / tracking, inventory management, storage / warehousing, freight & fulfillment.
Logistics News is an independent, global source for news related to transport, shipping, trucking, or logistics.
Are you following us? @fronetics distributes original content and curates interesting, informative, and relevant content from other supply chain publishers across the Twittersphere and beyond.
Who are your must-follow Twitter accounts?
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by Fronetics | Jan 3, 2017 | Blog, Content Marketing, Marketing, Social Media
The most popular content from LinkedIn in 2016 offers some headline inspiration for businesses hoping to improve reach and impact in 2017.
Buzzsumo’s Steve Rayson wrote an article the other day that really struck a chord with what we do here at Fronetics: He used data to analyze patterns in successful content. More specifically, Rayson examined the most popular content posted on LinkedIn in 2016 and identified headlines and topics that were most successful last year.
The results are really interesting and say a lot about what content resonates with the general LinkedIn community. I’ve summarized his findings below.
Most popular headline phrases
Rayson examined the 10,000 most-shared posts on LinkedIn in 2016 and identified the most common two- and three-word phrases from their headlines. Some of the most frequent included:
- How to
- You need to
- Why you should
- Can learn from
- The future of
Rayson then pulled all the headlines from 300,000 posts using these phrases. He found that not only did more headlines include these phrases, but also that posts with headlines using these phrases received more shares than average.
For context, the average number of shares for all LinkedIn posts in November 2016 was 230. Here are Rayon’s findings.
Most impactful headline words and topics
Rayson conducted the same exercise for single words or topics in headlines. His table below shows some of the best-performing words and their social reach.
How can I write better headlines?
Rayson concludes from his analysis that LinkedIn’s top-performing content — in terms of shares — usually involves instruction on how to be successful in one way or another. This is probably no surprise, given the network’s career-oriented nature. But it can be useful to marketers who are looking to create and distribute content through this platform in the coming year.
Rayson’s takeaways offer some useful suggestions for framing LinkedIn content to improve reach and impact.
- Write about success: We all aspire to do better as professionals. LinkedIn is a place we come to find advice. The core topics that do well are personal success (tips, career advice, personal skills, leadership) and business success (team management, sales, including staying ahead on top of industry trends and case studies).
- Share advice and make it personal: Does your content provide practical advice to someone personally? It can range from boosting sales to managing a difficult employee or boss. Can you appeal to users on a very personal basis, e.g. you need to or you should.
- Focus on work: Will your insights make someone more successful at work? Can you distil this down into habits or tips or mistakes to avoid.
- Talk trends and the future: Can you provide insights into industry trends and help people gain a better perspective on the future?
- Stick with what works: If you find a format that works, do not be afraid to reuse it.
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