Why unnovation is a threat to your business

Why unnovation is a threat to your business

social media and the supply chain

Connectivity, mobility and accessibility are game changers for business.  Companies that recognize this and adapt accordingly will succeed, companies that don’t will not.

Unnovation

Olaf Swantee, CEO of EE, calls this refusal to innovate “unnovation” and defines it as the following:

If unnovation ever made it into the Oxford English Dictionary, I believe the description would be something along the lines of “unnovation (noun) … the refusal to identify, create, embrace or adopt new ideas, leading to the unnecessary and un-timely end to a business, which is ultimately overtaken by external progress.

What are companies who have fallen prey to unnovation?  Yell (Google), Borders (Amazon), and Blockbuster Video (Netflix) are just three examples.

Companies within the supply chain, and the supply chain industry in general, are at risk of falling prey to unnovation despite being in a prime position to innovate.

Unnovation and the supply chain

KPMG’s 2013 Global Manufacturing Outlook reported that the US manufacturing sector “seems primed for an era of ‘hyper-innovation,’ in which companies develop not only new products, but also entirely new ways to build them.”  Unfortunately, companies within the manufacturing sector are not primed for innovation.  KPMG found that 44 percent of survey respondents reported that they still use “old” technologies such as email, fax, and “snail” mail to manage their supply chains.

Similarly, the supply chain industry has been slow to participate in social media and to invest in creating a strong online presence.  The primary reason: a lack of understanding of the business case or value.

Participating in social media and investing in creating a strong online presence are fundamentally different from the traditional strategies which companies within the supply chain industry have employed to attract new customers, foster relationships with current customers, communicate with partners, and grow their bottom line.  Because of the stark contrast between “old” and “new,” companies do not recognize how these strategies can positively impact their bottom line and therefore decide to steer clear – they feel engaging is too risky.  The reality is that not participating is risky; not participating is unnovation.

These companies embrace change

Keychain Logistics

Companies that choose to unnovate will be eclipsed by companies who embrace the world of mobility, connectivity and accessibility.  Keychain Logistics is one company that has decided to embrace change.

Bryan Beshore, Keychain’s founder, recognized the changes taking place and decided not just to embrace them, but to also capitalize on them.  Keychain leveraged the ideas of mobility, connectivity and accessibility and created a new way for the freight transportation industry to conduct business.  Keychain is a marketplace that connects drivers directly with shippers – and is available via mobile app.

Keychain has also become an active participant on social media.  This participation has enabled the company to shape their offering with a solid understanding of what people want from a transportation provider.  Furthermore, Beshore notes that social media has helped grow their business: “From phone calls to interviews, crowdfunded campaign partnerships, and beyond, social media has certainly helped us grow our business.”

Cerasis

Another company that has been successful – Cerasis.  For 15 years the freight logistics company used traditional sales and marketing strategies.  This strategy worked; however, the company recognized that if it were going to remain competitive and grow it needed to adapt.  The company launched a digital, social media, and content marketing strategy.  The strategy lead to an increase in website traffic of close to 670 percent, an increase in search visits by close to 2,190 percent and, most importantly, the company acquired 35 new customers – a significant number for the industry.

Swantee believes that if companies choose unnovation, “Ultimately, it could lead to disastrous consequences for their businesses, their staff and their future.”  I agree.  If a company wants to remain relevant and competitive, and if a company wants to grow – it needs to recognize that connectivity, mobility and accessibility are game changers for business.

Why unnovation is a threat to your business

Why unnovation is a threat to your business

social media and the supply chain

Connectivity, mobility and accessibility are game changers for business.  Companies that recognize this and adapt accordingly will succeed, companies that don’t will not.

Unnovation

Olaf Swantee, CEO of EE, calls this refusal to innovate “unnovation” and defines it as the following:

If unnovation ever made it into the Oxford English Dictionary, I believe the description would be something along the lines of “unnovation (noun) … the refusal to identify, create, embrace or adopt new ideas, leading to the unnecessary and un-timely end to a business, which is ultimately overtaken by external progress.

What are companies who have fallen prey to unnovation?  Yell (Google), Borders (Amazon), and Blockbuster Video (Netflix) are just three examples.

Companies within the supply chain, and the supply chain industry in general, are at risk of falling prey to unnovation despite being in a prime position to innovate.

Unnovation and the supply chain

KPMG’s 2013 Global Manufacturing Outlook reported that the US manufacturing sector “seems primed for an era of ‘hyper-innovation,’ in which companies develop not only new products, but also entirely new ways to build them.”  Unfortunately, companies within the manufacturing sector are not primed for innovation.  KPMG found that 44 percent of survey respondents reported that they still use “old” technologies such as email, fax, and “snail” mail to manage their supply chains.

Similarly, the supply chain industry has been slow to participate in social media and to invest in creating a strong online presence.  The primary reason: a lack of understanding of the business case or value.

Participating in social media and investing in creating a strong online presence are fundamentally different from the traditional strategies which companies within the supply chain industry have employed to attract new customers, foster relationships with current customers, communicate with partners, and grow their bottom line.  Because of the stark contrast between “old” and “new,” companies do not recognize how these strategies can positively impact their bottom line and therefore decide to steer clear – they feel engaging is too risky.  The reality is that not participating is risky; not participating is unnovation.

These companies embrace change

Keychain Logistics

Companies that choose to unnovate will be eclipsed by companies who embrace the world of mobility, connectivity and accessibility.  Keychain Logistics is one company that has decided to embrace change.

Bryan Beshore, Keychain’s founder, recognized the changes taking place and decided not just to embrace them, but to also capitalize on them.  Keychain leveraged the ideas of mobility, connectivity and accessibility and created a new way for the freight transportation industry to conduct business.  Keychain is a marketplace that connects drivers directly with shippers – and is available via mobile app.

Keychain has also become an active participant on social media.  This participation has enabled the company to shape their offering with a solid understanding of what people want from a transportation provider.  Furthermore, Beshore notes that social media has helped grow their business: “From phone calls to interviews, crowdfunded campaign partnerships, and beyond, social media has certainly helped us grow our business.”

Cerasis

Another company that has been successful – Cerasis.  For 15 years the freight logistics company used traditional sales and marketing strategies.  This strategy worked; however, the company recognized that if it were going to remain competitive and grow it needed to adapt.  The company launched a digital, social media, and content marketing strategy.  The strategy lead to an increase in website traffic of close to 670 percent, an increase in search visits by close to 2,190 percent and, most importantly, the company acquired 35 new customers – a significant number for the industry.

Swantee believes that if companies choose unnovation, “Ultimately, it could lead to disastrous consequences for their businesses, their staff and their future.”  I agree.  If a company wants to remain relevant and competitive, and if a company wants to grow – it needs to recognize that connectivity, mobility and accessibility are game changers for business.

How to engage B2B buyers with content

How to engage B2B buyers with content

how to engage B2B buyers with content

The amount of content on the internet is tremendous – and is growing by the second.  With 93 percent of B2B companies using content marketing, and with more than $16.6 billion dollars being invested annually by B2B companies in digital content publishing – how can your content and your business stand out?

The CMO Council, Content ROI Center, and Netline conducted a survey of 352 senior-level B2B buyers, influencers, and decision makers with the objective of determining content’s role in influencing B2B buyers in the purchase process.  The results of the survey can be used as a guide for creating content that will help you grow your business by driving profitable customer action.

Why do buyers consume content?

Sixty-two percent of B2B buyers turn to content in order to learn about new market developments and industry practices.  Sixty percent turn to content to discover new solutions to address a specific problem.  52 percent look to content to address a project or a program being undertaken by their company.

Why do buyers value content?

Fifty-four percent of B2B buyers report they believe content keeps them current on new techniques.  Forty percent say that it helps identify partners and solution providers.  Thirty-eight percent of B2B buyers believe content provides strategic insights and shapes their purchase specifications.  Thirty-seven percent of B2B buyers report that content educates them about industry issues, problems, and challenges.

Content that will grow your business

Content that will draw customers to your website and to your business is content that educates, informs, and addresses specific needs.

So that your business does not get lost in the clutter, you need to create and curate content that educates consumers about the industry, technology, and new market trends.  Moreover, your content should address the needs and pain points of your target customer.  Therefore, your content should answer questions, provide solutions, and provide strategic insight.

If you consistently create and curate content that B2B buyers find valuable, you will realize results.

 

How to engage B2B buyers with content

How to engage B2B buyers with content

how to engage B2B buyers with content

The amount of content on the internet is tremendous – and is growing by the second.  With 93 percent of B2B companies using content marketing, and with more than $16.6 billion dollars being invested annually by B2B companies in digital content publishing – how can your content and your business stand out?

The CMO Council, Content ROI Center, and Netline conducted a survey of 352 senior-level B2B buyers, influencers, and decision makers with the objective of determining content’s role in influencing B2B buyers in the purchase process.  The results of the survey can be used as a guide for creating content that will help you grow your business by driving profitable customer action.

Why do buyers consume content?

Sixty-two percent of B2B buyers turn to content in order to learn about new market developments and industry practices.  Sixty percent turn to content to discover new solutions to address a specific problem.  52 percent look to content to address a project or a program being undertaken by their company.

Why do buyers value content?

Fifty-four percent of B2B buyers report they believe content keeps them current on new techniques.  Forty percent say that it helps identify partners and solution providers.  Thirty-eight percent of B2B buyers believe content provides strategic insights and shapes their purchase specifications.  Thirty-seven percent of B2B buyers report that content educates them about industry issues, problems, and challenges.

Content that will grow your business

Content that will draw customers to your website and to your business is content that educates, informs, and addresses specific needs.

So that your business does not get lost in the clutter, you need to create and curate content that educates consumers about the industry, technology, and new market trends.  Moreover, your content should address the needs and pain points of your target customer.  Therefore, your content should answer questions, provide solutions, and provide strategic insight.

If you consistently create and curate content that B2B buyers find valuable, you will realize results.

 

Want to be a great content marketer?  Think like a manufacturer.

Want to be a great content marketer? Think like a manufacturer.

Think like a manufacturer

Gartner’s Jake Sorofman wrote a great piece about building a content supply chain.  His advice for understanding what it takes to use content as a tool to grow your business: think like a manufacturer.

Why?  Sorofman connects the dots:

Manufacturing is actually an instructive example for what it takes to scale and sustain a content marketing program. Why? Because content marketing requires a replenishing pipeline of engaging content—a content supply chain—that helps feed the beast every day.

The following table (adapted Sorofman’s article) further illustrates the parallel between manufacturing and content marketing.

content and manufacturing

How can you successfully replenish your content supply chain and grow your business?

Strategy.  As in manufacturing, strategy is essential when it comes to content.  Without a strategy in place your content efforts will fall flat and will not help you grow your business.  Want to learn more about creating a content strategy that will drive profitable customer action?  Download our eBook: Grow your business with content: 12 steps to a content strategy.




 

Want to be a great content marketer?  Think like a manufacturer.

Want to be a great content marketer? Think like a manufacturer.

Think like a manufacturer

Gartner’s Jake Sorofman wrote a great piece about building a content supply chain.  His advice for understanding what it takes to use content as a tool to grow your business: think like a manufacturer.

Why?  Sorofman connects the dots:

Manufacturing is actually an instructive example for what it takes to scale and sustain a content marketing program. Why? Because content marketing requires a replenishing pipeline of engaging content—a content supply chain—that helps feed the beast every day.

The following table (adapted Sorofman’s article) further illustrates the parallel between manufacturing and content marketing.

content and manufacturing

How can you successfully replenish your content supply chain and grow your business?

Strategy.  As in manufacturing, strategy is essential when it comes to content.  Without a strategy in place your content efforts will fall flat and will not help you grow your business.  Want to learn more about creating a content strategy that will drive profitable customer action?  Download our eBook: Grow your business with content: 12 steps to a content strategy.