by Fronetics | Jun 16, 2016 | Blog, Content Marketing, Manufacturing & Distribution, Marketing, Strategy, Supply Chain
A recent report produced by the Content Marketing Institute and MarketingProfs, and sponsored by Brightcove, found that 81% percent of B2B manufacturers in the United States use content marketing. The same report found that the majority of manufacturers do not believe their organization is effective at content marketing.
What are organizations who are not effective missing out on? A lot.
An effective content marketing strategy can:
- Build brand awareness
- Position your company as a thought leader within the industry
- Increase engagement with customers, partners, and stakeholders
- Educate and inform customers, partners, and stakeholders
- Build trust
- Allow you to manage your reputation
- Generate leads
How can your organization realize these benefits?
The first step is documenting your strategy. The report found that organizations with a documented strategy in place were 3x more likely to report that their content marketing strategy was effective than organizations without a documented strategy.
Define your goals
Why does your company want to create content? Do you want to shorten your sales cycle? Increase leads? Build brand awareness? You don’t want your content to be just stuff. You don’t want content to be ineffective. Therefore it is important to define what it is you want your content to do for your company.
Define your audience
Who is your target audience? What are their needs? What are their goals? What are their pain points? What do they value most? Where do they go for information? Take your time. Be honest. If you identify and define your audience correctly you will be more likely to reach your target audience and engage them than if you get this step wrong.
Define your metrics
Determine how you are going to track and measure success. Define the metrics that you will track on a daily, weekly, monthly, and yearly basis.
Identify the right distribution channels
When it comes to content, distribution is essential – your content will not reach your target audience and will not be read unless it is distributed. Take the time to identify the distribution channels that are right fit for your company, your content, and your goals.
Create a publishing calendar
A publishing or editorial calendar provides you with a framework to create and distribute content. It helps you create content that is consistent, that is quality, and is tailored to your company’s goals. It is also helpful in terms of managing workflows, meeting deadlines, and managing writer’s block.
Create content
Valuable and relevant content is not a sales pitch. It is not content that pushes your products and services. Rather, it is content that communicates valuable information to customers and prospects so that they have the knowledge to make better informed decisions. Moreover, it is content that establishes your business as a reliable source of knowledge – as the thought-leader within the industry. Be thoughtful when you create content.
Curate content
Content will help you grow your business; by creating and distributing valuable and relevant content in a strategic and consistent manner you can drive profitable customer action. But, it’s not all about you. It’s not all about the content you and/or your business creates. Here’s why content curation is an essential component of a successful content strategy. The internet is a fire hose stream of content. Being able to navigate the deluge of content and identify the content that is valuable to your customers and to your business is essential. The process of identifying and sharing this content is content curation. By consistently being able to identify, make sense of, and share content that is important and relevant to your customers and to your industry you will establish your business as a thought leader and a trusted resource.
Distribute content
Distribute your content via your target distribution channels. Distribute the content consistently over time and at the right time.
Engage with customers and prospects
Once your content has been distributed, engage with your audience. Respond to comments, respond to questions, and provide clarification. Make your content more than words – make it a relationship.
Track and analyze metrics
Track and analyze your metrics on a daily, weekly, monthly, and annual basis. Take a look at what is working and what is not. By tracking and analyzing your metrics you can see, for example, what type of content is most effective and which distribution channels are helping you achieve your goals.
Make adjustments as needed
Your strategy should not be set in stone. Your strategy should be flexible. Look at your metrics, look at the feedback you are getting through your engagement with customers and prospects – make adjustments to your strategy as needed. Remember that when it comes to content it is important to think marathon not sprint. An effective content strategy requires patience and determination. Many companies make the mistake of giving up on a content strategy too early; make a long-term commitment to your strategy.
This post originally appeared on Electronics Purchasing Strategies.
You may also like:
by Fronetics | Jun 14, 2016 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Try writing about these topics on your supply chain blog to engage customers.
Content is an important part of many logistics and supply chain companies’ marketing plans. Yet nearly half (45%) say creating quality content on a consistent basis is their biggest challenge.
If your business is part of the 90% that produces some or all content in-house, you have likely struggled with this from time to time. You know that you shouldn’t pitch your products. But, then, what are you supposed to say on your blog?
Here are some thoughts on what to write about:
1) Offer something of value.
Do you have expert advice on a particular topic? Is there something about your products or your people that would be entertaining to your audience? Do you have access to top-of-their-field specialists that could discuss a particular issue?
2) Share your mission.
What is your company’s mission statement? Pick one aspect and describe why this is important to you/society, or illustrate how your company is living up to it. For example, a green transportation company might create an infographic about the industry’s impact on the environment.
3) Tell a story.
What anecdotes can you share about your business? Are their employees with exceptional stories to share? Customers whose narrative bears repeating? What stories illustrate something about your business? For example, Southwest Airlines’ Nuts About Southwest blog regularly shares customer stories — tugging at the heartstrings with nearly missed births, marriage proposals, and, of course, adorable animals — that illustrate the airline’s commitment to customer service and on-time arrivals.
For more ideas and writing prompts like these, check out our free resource, On Writing Good Content: A Guide for the Logistics and Supply Chain.
Related posts:
by Fronetics | Jun 9, 2016 | Blog, Content Marketing, Marketing, Strategy
A data-driven content marketing strategy will increase your program’s success and help win the buy-in of executives.
What is driving your digital and content marketing strategy? If all you have in the driver’s seat are a few creative ideas, you may find yourself frustrated with the results and struggling to garner support from the C-Suite.
Different audiences respond in different ways. The question is, where are your potential new customers and what are they looking for? Data plays a critical role in uncovering those answers.
Data can guide you to:
- Define your target audience. Who are you trying to reach? When can you best reach them?
- Select the best topics for your content. What information do they need, and what will peak their interest? What do they seek most from the content they read?
- Narrow down a distribution strategy that will produce results. Which digital and social media channels will best reach your audience, grow your business, increase sales, and improve your brand’s reach? Which networks are your competitors using most?
- Gauge what is working and what is not. Reportedly, 53% of digital content marketers don’t measure their success. No wonder so many content marketing programs fail. If you don’t take the time to determine what content is resonating with your target audience, how will you know what to produce in the future?
- Tune into market changes. As your business evolves and customers’ needs change, data serves as your compass to remain competitive in an ever-changing marketplace.
A data-driven strategy will win over the C-suite
In addition to giving you a foundation for your strategy, data can garner the support of the C-suite, which you must have in order to fund your marketing program. A plan based simply on ideas, no matter how brilliant, will not appeal to executives who base decisions on data.
They want to see how your marketing plan provides answers to the needs of your target audience (potential customers) and what those customers are worth to the company’s growth and success. If your strategy aligns with data, they’ll be able to get behind every point.
Creating a data-driven strategy
Aligning your strategy with data takes some time and effort, but it is crucial to optimizing the performance of your content marketing program and winning C-suite support. Here are some steps to get started.
- Analyze your reports, data, and interviews with stakeholders in the company about your target customer. Compile this information, and document the very specific demographic(s) you want to reach. Research the digital behaviors and patterns of this demographic.
- Audit your existing content (or hire an expert to do it). Look at the substance, source, and performance of your most successful and your least successful assets. Are there changes you can make to your poor-performing content to improve it, based on learnings from your successful content and your audience research?
- Plan an editorial calendar of future content based on what has been successful in the past. Sharing this information and seeking ideas from employees outside the marketing department can be a very valuable exercise.
- Test the distribution channels and times that have been most successful in the past and that fit the behaviors of your target audience. Continually refine your distribution strategy based on your results.
- Don’t forget to document your strategy! Marketers who put it in writing report success at significantly higher rates than those who don’t document their strategies.
By distributing the right content, at the right time, to the right audience, on the right channels, your content marketing program will reach its maximum potential.
Related resources:
by Fronetics | Jun 6, 2016 | Blog, Content Marketing, Marketing, Strategy
Trying to pass your sales pitch off as content will only hurt your content marketing efforts.
Think your blog is a refreshing new way to highlight your products or services? Do your posts include verbiage like “one-stop-shopping,” “innovative,” or “industry leader?” Stop right there. Everyone you reach probably knows right away that you are trying to sell them something, and they will quickly move on.
As counterintuitive as it may sound, being “salesy” will make potential customers look elsewhere, or run in the opposite direction — perhaps to your competition. The best way to win customers is to stop boasting about yourself and to stop trying to sell. Content that answers your customer’s needs is what will grow your business.
Nobody welcomes a sales pitch
Admit it: you tune out anyone that comes across as trying to sell you something. You get emails, voicemails, and social media updates with “information” that is really a not-so-cleverly disguised sales pitch. What do you do? Most likely you hit delete, or you do not read past the first sign of a sales promotion.
So you know deep down that “salesy” does not sell. Yet, according to a recent study of 500 global marketers from the Economist Group, many B2B content marketing programs are doing just that: promoting products throughout their content efforts. In fact, 93% of the marketers surveyed said they directly connect content to a specific product or service.
Customers see right through this trick. The same study found the majority of B2B customers are annoyed by pitches. In fact, 71% of B2B executives reported that content they didn’t like seemed more like a sales pitch than valuable information.
Focus on your customers to increase sales
So what should you content be doing? Rather than forcing your products on your prospective customers, take time to answer their questions. Be the expert advice they are seeking. You do this by:
- Keeping content informative and educational. Your content should hold value for your readers.
- Letting your content demonstrate market expertise. It should give the reader a favorable impression of you and your business. They should walk away thinking that you know what you are talking about.
- Write as if you are speaking to a business peer. You are approachable and intelligent. Speak the language of the customer, and bring something new to the table, in terms of information.
- Focus on topics and questions of crucial importance to your target audience. What do they care about or want to know more about?
The philosophy of content marketing is to offer help, to educate, and, at times, to entertain your target audience. This is accomplished by focusing on the customers’ needs and interests, not your company’s latest product. When you form this online relationship with your audience, you gain their trust and respect, and that is what brings in sales.
Related posts:
by Fronetics | Jun 2, 2016 | Blog, Content Marketing, Marketing
As the prevalence of smartphones increases, businesses must consider how their emails appear on mobile devices.
You may have created a marketing email masterpiece, but how will it look when someone reads it on a cell phone? This is a very real concern, considering that 56% of email opens occur on mobile devices.
The ubiquity of smartphones has changed our relationship with email. The 72% of American adults who own smartphones are checking email much more frequently throughout the day. This equates to better chances for your brilliant marketing email to be seen and read.
But, the caveat is that your email, which is typically designed to be read on a laptop or desktop computer, must be easy to read on any device. If you send a marketing email that is not optimized for mobile, more than half of your recipients are straining and struggling to read your content. You’ve given them a good reason to delete it instead of reading it.
Here are a few tips for optimizing emails for mobile:
Keep it short and sweet.
Your message should be well articulated but simple. Keep paragraphs short and concise, and put all of the most relevant facts first.
Don’t picture this.
When it comes to images, less is more. Android devices automatically block images unless the user changes their settings. And for those who do see your image, it’s rarely optimized for their specific phone, since shapes and sizes of mobile screens vary. It becomes work for your reader to try to shrink or enlarge the image to see the whole message. Also note that when you embed large image files, they may take an excessively long time to load.
Hello. It’s me.
Be very concise with your “subject” and “from” lines, which are super-condensed on cell phones. For example, an iPhone (held vertically) only displays the first 25-30 characters of a subject line. Often, sender’s name is boldfaced and the first thing the reader sees. Make it easily recognizable!
Responsive: your new best friend.
Choose a “responsive” template, which will automatically fit an email to the screen on which it’s being viewed. This assures you that your marketing email will look the way you intended, whether it is viewed on a smartphone, tablet, laptop, or desktop computer. WordPress has pre-built themes that incorporate responsive design elements. Unfortunately, there’s no simple plugin to make a non-responsive template responsive.
Button up.
Avoid adding links. Use a button instead for your call-to-action. Make sure to set plenty of space around it, so it is easy to click without accidentally clicking something else. Buttons essentially prove to be much easier for people to click on when using a touchscreen.
Keep in mind: With 98.4% of the market share today, Android and iOS are the operating systems your emails typically will be viewed on.
To remain competitive, your marketing email designs must be optimized for mobile to remain consistent across multiple devices. It is wise to test how your emails look on different devices to see how they appear on each screen. But most importantly, choose a template that is responsive, and make these five tips a regular part of your email marketing strategy.
Related posts:
by Fronetics | Jun 1, 2016 | Blog, Content Marketing, Marketing, Social Media
Improve the reach of your videos with these distribution strategies.
This is part three of a three-part series of creating videos for YouTube for businesses. Check out part one, YouTube for Business 101, and part two, Cheap and Easy Tools for Creating YouTube Videos.
If you have put the resources into creating videos for your business, you absolutely want as many people to view them as possible. Hosting them on your YouTube channel is an excellent start. But you can do more to ensure your videos attain their maximum reach.
Here are seven ways to share video content from your YouTube page.
1) Optimize your YouTube channel.
After you have uploaded a video to your YouTube channel, make sure your viewers can easily find and watch it. There are a few ways to do this.
Add it to a playlist.
Consider YouTube playlists like chapters of a book. They help your audience understand what your channel is about and navigate to the content that interests them. Playlists also represent a marketing and branding opportunity for you. For example, Southwest Airlines’ Fee Hacker Tips playlist includes humorous, 15-second clips on how to save money when flying other airlines. Or the Late Late Show with James Corden has a dedicated playlist for its popular Carpool Karaoke segment.
Here’s how to create a playlist. Once you’re done, make sure to add a description of the playlist to give your viewers an idea what it is about.
Use it as the channel trailer.
You can choose to have a video trailer play when a user visits your channel. Much like a movie trailer, this video will give visitors an idea of what your channel — and, thus, your business — is about and will entice them to subscribe. Lonely Planet, for example, uses their beautiful Best Places to Travel in 2016 video as an introduction to their content.
Here’s how to set your video as the channel trailer. You can also choose to have the channel trailer play only when an unsubscribed user visits your page.
Create channel sections.
Channel sections are like building blocks: They allow you to custom build your channel’s layout. You can create a section of particular videos, the most recently uploaded videos, a playlist (or playlists), and more, and then reorder the sections to best highlight the content you want to promote. Your channel can have up to 10 sections.
Here’s how to organize content using channel sections.
2) Embed in your blog posts.
Once your video is on YouTube, it is super easy to share and embed in places like your blog posts. That means the reader won’t have to navigate to YouTube from your post to watch the video: It will play right in your post. To get the embed link, click on the video you would like to use. At the bottom of the video, click “Share,” and then “Embed.” You can choose the player size, as well as other things like what plays after the video is done. YouTube will generate a customized embed code based on your preferences, which you can add to your blog post.
3) Post it to your Facebook timeline.
The number of videos uploaded to Facebook increased by 94% from 2014 to 2015, with more than 50% of Americans who use Facebook daily viewing at least one video per day. What’s more, 76% of people in the US who use Facebook say they tend to discover the videos they watch on Facebook. This makes having video content on your page almost a must-do.
You can post your YouTube video to your Facebook timeline by clicking the share button and choosing the Facebook icon under the video on your channel. Note that you can also upload a video directly to Facebook by clicking “Add photos/videos” at the top of your newsfeed. There are pluses and minuses to both approaches. Viewer activity on your video embedded from YouTube is included in your YouTube analytics. Uploading directly to Facebook means you will have to analyze your YouTube metrics as well as your Facebook video metrics to get an idea of how your video is performing overall. On the other hand, native Facebook videos have twice as much organic reach as YouTube embeds.
4) Add a call-to-action button on your Facebook page.
Drive viewers of your Facebook page directly to your video by creating a call-to-action button on your cover photo. To add, go to your page’s cover photo and click “Create Call to Action.” (Note: not everyone has this feature yet.) There are several options, including “Watch Video.” Action camera manufacturer GoPro makes use of this button, which leads to its YouTube channel feed on the GroPro site.
5) Use a Twitter Payer Card
Don’t just tweet about your video — actually tweet it! Twitter Cards allow you to attach photos, videos, and media experience to tweets that drive traffic to your website. Ensure your the actual video populates in your followers’ Twitter feed (instead of just a link to the video) with a Player Card. Here’s an example of what it looks like:
6) Give a sneak peek on Vine or Instagram.
Users can share short video clips on Vine (6 seconds) and Instagram (60 seconds). Though the videos you produce for YouTube will likely be longer, you can offer a sneak peek of the more robust content through these social platforms. You’ll reach a wider audience, and probably a younger demographic as well.This is important, keeping in mind that the B2B buyer profile is getting younger, too.
7) Pin it.
Pinterest is another social platform many B2B companies have yet to tackle. But with 100 million active users, there is a lot of untapped potential there. “People are planning out really core and important parts of their lives on Pinterest,” says Pinterest CEO Ben Silbermann. That includes career and professional endeavors.
You can embed YouTube videos directly onto Pinterest. Just click the “Share” button under the video on your channel.
Another thing to consider: Pinterest boards rank in Google searches. Create some boards around keywords you would like to rank for, post relevant content (like videos) that you’ve created, and watch SEO and the reach of your content improve.
Related posts:
