Top 5 Logistics and Supply Chain Careers

Top 5 Logistics and Supply Chain Careers

Logistics and supply chain careers are increasingly high paying, diverse, and in demand.

With the talent gap growing wider every day, ambitious current and future supply chain professionals have many interesting opportunities. And not only that — Logistics and supply chain careers are increasingly high paying, according to LinkedIn’s State of Salary Report 2017.

According to Rob Byrne of Logistics Bureau, “Through its extensive span of activities, the supply chain sector offers wide-ranging possibilities for employment and career progression. The variety of functions involved — product design, procurement, warehousing, production, transport, distribution, sales, for instance — encourage demand for new employees.”

Here’s a look at five of the top logistics and supply chain careers available to today’s professionals.

Top 5 logistics and supply chain careers

1) Customer Satisfaction Director

Automation and analytics are taking over in fulfillment centers, and the options for building a load, planning a route, and confirming shipments are extending. Forbes contributor Kevin O’Marah writes, “Customer contact at the point of delivery may be your best chance to make a great impression and renew the business.”

The industry once thought of the customer satisfaction director as a “logistics manager.” But as technology revolutionizes the sector, this role has — and will continue to — evolve.

2) Distribution Center Supervisor

These are professionals who administer all the daily activities of a distribution center. They manage expenses, minimize losses, and are responsible for ensuring that goods are sent to buyers at the right time. This role requires juggling complicated tasks to keep processes running smoothly.

3) Procurement Manager

Procurement managers are responsible for finding the most competitive prices to buy goods for their company. If you have excellent communication and negotiation skills, love working with numbers, and are adept at establishing professional networks, this could be a great career option for you.

4) Demand Planning Analyst

As a demand planning analyst, you would be responsible for analyzing your company’s inventory and billing processes, managing stock levels, and purchasing goods. If you’re someone who enjoys quantitative analysis, this is a fulfilling option.

5) Supply Chain Consultant

Supply chain consultants provide a third-party perspective to companies regarding vendor and inventory management, or any aspects of their supply chain and logistics activities. This is a great option for seasoned supply chain professionals looking for a career shift, as experience is a plus when it comes to consulting.

These logistics and supply chain careers represent just five of the many exciting options available to professionals these days. What career paths do you find most exciting/fulfilling/promising?

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5 Must-Read Books for Supply Chain Leaders

5 Must-Read Books for Supply Chain Leaders

Here are five books for supply chain leaders to stay on top of industry trends and management practices.

“Leadership is the capacity to translate vision into reality.” — Warren Bennis

All executives and managers bring different skills to the table. They have different experiences and approaches that set them apart. So what makes an executive a great leader? Great leaders embody the ability to inspire and empower their teams to succeed.

But great leaders don’t stay great, unless they continue to adapt to new environments, approaches and, ultimately, challenges. One of the best ways to sharpen your leadership skills is by learning from other leaders’ experiences. Leadership books, especially those focused on the supply chain and logistics industries, give valuable insight into the trials and triumphs of your industry peers’ encounters.

Here are five books that we recommend reading to keep getting the job done: empowering your team, learning about industry trends, updating your management practices, and other key insights.

5 must-read books for supply chain leaders

1. The Supply Chain Revolution: Innovative Sourcing and Logistics for a Fiercely Competitive World

The smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook, and the company sped up the development of new products, getting them into consumers’ hands faster. The rest is history.

Across a range of industries, once-leading companies are in trouble. While competitors were shuttering stores, Zara’s highly responsive supply chain made it the most valued company in the retail space and its founder, the richest man in Europe. The success of TJX, Amazon, Starbucks, and Airbus is fueled by supply chain and sourcing. Showcasing real solutions, The Supply Chain Revolution aims to educate leaders to improve customer satisfaction and increase revenue.

2. The Forklifts Have Nothing To Do! Lessons in Supply Chain Leadership

The Forklifts Have Nothing To Do! by Colonel Joe Walden provides practical methods for improving supply chain operations. Walden has spent more than 25 years leading supply chain operations and believes that improving your supply chain will improve your bottom line, regardless of your industry.

His recommendations draw on examples in civilian industry and military operations, including his recent experiences in Operation Iraqi Freedom. Supply chain operations in the military are very similar to supply chain operations in commercial industry. Both have the ability to improve operations for the customer.

3. Managing Supply Chain Operations

Managing Supply Chain Operations by Lei Lei, Leonardo DeCandia, Rosa Oppenheim, and Yao Zhao shows leaders the key drivers of supply chain performance. These include demand forecasting, sales and operations planning, inventory control, capacity analysis, transportation models, supply chain integration, and project management and risk analysis.

The book is enhanced by real-life examples and case studies, as well as strategies from best practices and a focus on social and economic impact. The content reaches beyond traditional operations management and draws on the extensive experience of the authors conducting industry projects through the Rutgers Center for Supply Chain Management. The input of senior business executives has been an invaluable asset in presenting a balanced knowledge of both quantitative models and qualitative insights.

4. Avoiding a Supply Chain Apocalypse: The Best of Dr. Tom’s Advice

In his creative guide Avoiding a Supply Chain Apocalypse, Dr. Tom DePaoli offers practical strategies and tactics, learned and tested from his purchasing and supply chain career.

DePaoli recommends a multi-faceted, diverse approach to avoiding supply chain meltdowns. He challenges readers to survey his best writings and to select what fits their particular organizational cultures. There is no one-size-fits all in the supply chain. As the importance of supply chain management grows leaps and bounds, the supply chain professional must develop multiple options and proficient tactics to ensure the continuity of the supply chain.

5. Supply Chain Metrics that Matter

One cannot snap their fingers and deliver supply chain success. It happens over the course of many years and is measured in inches not miles.

In this book, Lora M. Cecere evaluates the progress of over a hundred companies over the period of 2006-2013. The effective supply chain makes a difference in winning a war, saving a patient, and driving commerce. But it also makes a difference in a community having clean air, potable water, and a higher standard of living. Mistakes are hard to overcome. Supply Chain Metrics that Matter tells this story. The book links corporate financials to supply chain maturity, and what metrics matter most.

What books for supply chain leaders do you recommend?

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4 Metrics to Measure the Impact of Content Marketing on Brand Awareness

4 Metrics to Measure the Impact of Content Marketing on Brand Awareness

Here’s how to quantify the impact of content marketing on brand awareness, a notoriously difficult benefit to measure.

A successful content marketing strategy strengthens the relationship between brands and their target audiences. And brand awareness is a key component to any successful content marketing strategy. Ultimately, the more aware audiences are of your brand, the more likely they are to buy your products or services.

To properly measure the impact of your content marketing, you must start at the beginning, with the overall goals for your content marketing strategy. What kind of content are you creating? Why are you creating this content? How will this increase sales or grow your business?

A lot of our customers include increasing brand awareness among their content strategy goals. But this is a very difficult objective to quantify. How can you measure how familiar people are with your brand?

Here are four metrics we recommend for tracking the impact of content marketing on brand awareness.

4 metrics to measure the impact of content marketing on brand awareness.

1. Social media reach

Tracking the reach of your social media content is a good gauge of the impact it’s having on your brand awareness. Companies can waste a lot of time trying to track down information on various social media accounts; don’t fall into this trap.

Use tools, like Shared Count, that show how many times a piece of content has been shared on social media. Shared Count accurately tracks the social reach of your content on the most popular social media sites — including Facebook, Twitter and LinkedIn — to easily keep track of your social reach. In turn, you can discover the impact your social reach is having on your brand awareness.

2. Brand mentions

Not to state the obvious, but if people are talking about your brand online, it’s safe to assume they are aware of you. There’s a great deal of value in knowing what customers are saying about your company and your products/services. Monitoring brand mentions online can provide honest feedback and objective insight from current and potential customers.

There are several tools to help you track brand mentions online. Here at Fronetics, we prefer the ease of Google Alerts, which allows you to set up custom alerts when your brand is mentioned online. We also use Hootsuite, where you can track brand mentions, as well as keywords and phrases, across all of your social media platforms.

3. Media mentions

Media mentions differ from brand mentions in their origin. Media mentions come directly from publishers, instead of customers. These mentions include any media coverage — TV, print, social media, interviews — that include your brand. Remember, if publishers are talking about your brand online as a result of the content you’re creating, it’s impacting your brand awareness.

And let’s not forget about linkless mentions. As Google and other search engines continue to update their algorithms, it’s crucial to update your monitoring practices. Linkless backlinks are becoming increasingly popular and can have a huge impact on your brand awareness (and SEO!).

4. Branded searches

Knowing how many people are searching for your specific brand tells you a lot about how well known your brand is. Using online tools, such as Google Adwords or Moz, you can track the searches for your products, blogs, social media platforms, and any other variation that you find useful. These tools are free, easy to use, and perfect for determining if your company is popping up when customers are searching.

Using these tools to measure brand awareness offers clues that customers are finding your company in their search efforts. If the needle is not moving in a positive direction, always adjust your strategy to until you find what works for your business.

Drawing the public’s attention to — and heightening their knowledge of — your business ultimately generates leads. And some of those leads will turn into sales. But, let’s be honest: this doesn’t happen overnight. And it’s often difficult to quantify.

That’s not a reason to throw in the towel. There are ways to measure the work that you’re putting into your content marketing program. Using these metrics, you can start tracking the impact of content marketing on brand awareness.

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How to Develop Topic Clusters for Your Content

How to Develop Topic Clusters for Your Content

Use these 4 steps to determine the topic clusters that will be best for driving organic traffic to your business’ website.

You’ve determined your pillar content and written your pillar pages. Now what? It’s time to develop topics clusters.

Topic clusters show search engines that your website contains breadth and depth on a particular subject, which will help them decide to show your page over others in a user’s search for that subject.

Determining what topic clusters to use can be overwhelming — as can figuring out how to optimize blog posts that contain cluster content. Let’s take a step back and think a little about what a topic cluster is.

HubSpot Academy has a great succinct summary: “Topic clusters are comprised of a pillar page and subtopic content that you’ve compiled for each of your core topics.”

So how do you go about developing topic clusters? We’ve put together a four-step guide to get you started.

4 steps to developing topic clusters

1) Choose your topic.

This is all about determining where you can or strive to be a thought leader. Pick topics that are fundamental to your business, places where you can be a resource for potential buyers and industry peers. Define these topics with a name that summarizes the content it will address.

Chances are, you’ll have some supporting content already. Conducting a content audit will help you determine how much you have in place already.

2) Compile subtopics.

HubSpot recommends having “6-8 subtopics that address specific questions your customers may be exploring related to the core topic of your pillar page.” Other sources recommend between 10-20 subtopics. It depends on how broad your main topic is. (But if you can come up with more than 20 subtopics, your topic is definitely too broad!)

Conduct a brainstorming session with your team to think about relevant content that your target buyers would seek out when researching products and solutions.

Simple Marketing Now blogger Christine B. Whittemore suggests starting with identifying the problems your buyer persona faces. “Map out 5-10 core problems that your core persona has. Use research… to truly understand your buyer persona problems, including the world used to describe them.”

3) Develop pillar pages.

Now that you have a list of topics and subtopics, you need to develop your pillar pages. These pages will extensively — and broadly — cover each main topic, and they will include links to each subtopic.

Inbound Marketing Specialist Sarah Seward suggests using “relevant pictures, high-quality and interesting content, compelling headers, and any additional, related resources, such as a custom graphic visually demonstrating your expertise on a topic.”

4) Create!

Now it’s time to create your content (or brush up existing content you discovered in your audit). Be sure to link pages covering your subtopics to your pillar pages, using the correct anchor text. That means hyperlinking words that are relevant to the topic and subtopics.

Additionally, you can link subtopics together where appropriate. The more often you can create relevant links, the better.

Now repeat this process until you’ve created several topic clusters that best define your business. This SEO strategy will help ensure that prospective customers that are searching for products or services like yours will be more likely to visit your website and patronize your business.

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Should Your Business Be Using Linkless Backlinks to Increase SEO?

Should Your Business Be Using Linkless Backlinks to Increase SEO?

Linkless backlinks, or mentions of your business without a hyperlink to your webpage, are now a more effective way to improve your ranking with search engines.

For years Google has used backlinks to rank webpages. Backlinks are any link on another website that points (or links) back to your website. Unfortunately, search engines began to use backlinks as a bit of a popularity contest: The more you had, the more popular your website became.

Businesses quickly understood the loophole in search engines’ algorithms. They could buy, influence or even create relationships with other industry businesses for the sole benefit of getting links to their websites. It didn’t take long for search engines to catch on.

Google has spent years reworking the way it ranks backlinks and trying to penalize brands that pay for or create free links through unethical relationships. But where does that leave the rest of us that are working to create high-quality content in hopes of increasing our SEO rankings?

Linkless backlinks are the future of SEO rankings

You might be asking yourself what is a linkless backlink? Good question.

Linkless backlinks are mentions of your business or brand without a hyperlink to your webpage. In a keynote speech in September 2017, Gary Illyes, a webmaster trend analyst for Google, said:

“Basically, if you publish high-quality content that is highly cited on the internet — and I’m not talking about just links, but also mentions on social networks and people talking about your branding — then you are doing great.”

It all comes down to mentions of your brand on reputable websites. And I don’t just mean backlinks to your webpage. Other sites’ tweeting about your products or mentioning you on their Facebook News Feed can all lead to increased rankings on Google and other search engines. Sounds easy, right?

How to make linkless backlinks work for you

The principles that help you gain backlinks are still true for gaining linkless backlinks. You want to focus on creating the most accurate, high-quality content you can. Create videos and infographics for your website to add visual appeal. And collaborate with other industry leaders to reach new audiences.

But there are a few other tips you can use to help boost your SEO ranking with linkless backlinks.

3 tips for building a strategy for linkless backlinks

1. Work to increase brand awareness and reputation

The foundation of linkless mentions is reputation building. Search engines are looking for authentic mentions of products and brands in content that helps build authority around an industry topic.

Increase your brand awareness by growing your social media presence, by encouraging followers and loyal customers to write online reviews of your products and services, and by participating in collaborative content marketing.

2. Track brand awareness and mentions

You’re working hard to create content that has a far reach across many platforms. It’s a key step in gaining exposure among potential customers and earning new business. This process is called brand awareness, the extent to which consumers are familiar with your brand. And for linkless backlinks, it’s imperative that you’re tracking all of your brand mentions, not just links.

There are several tools to help you track brand mentions online. Here at Fronetics, we prefer the ease of Google Alerts, which sends you a message when someone mentions your brand online. We also use Hootsuite, with which you can track brand mentions, as well as keywords and phrases, across all of your social media platforms.

3. Stay on top of negative mentions

Blog comment sections and social media channels offer an open avenue for customers to discuss their thoughts about your company for all the world to see. And, unfortunately, one negative comment can be infinitely louder than one hundred positive ones. The potential impact it could have on business is scary.

But that doesn’t mean you should delete or ignore every unfavorable brand mention. In fact, companies can use negative online comments as an opportunity to exhibit top-notch customer service and much-appreciated transparency in the way they do business.

Be diligent in monitoring brand mentions and respond quickly to resolve any issues that arise. Responding promptly and effectively to negative feedback online shows your commitment to customer service and transparency.

The art of SEO building is a tough craft to master. As algorithms evolve, it’s important for brands to stay aware of these changes and focus on what they can do to help boost their rankings.

The more buzz around your brand, the better your ranking will be. So make sure you’re utilizing all the different ways to help boost your SEO ranking, including linkless backlinks.

Need more help with SEO? We’ve done the research, so you don’t have to. Have a look.

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Video: Facebook’s Updates Could Have a Big Impact on Your Business

Video: Facebook’s Updates Could Have a Big Impact on Your Business

Facebook is making a lot of changes that will affect businesses’ organic reach. This video discusses these changes and what your business needs to do to stay ahead of them.

We have talked a lot about Facebook’s updates on our blog. Users are already seeing less content from businesses, brands, and media, so you need to be paying attention. Adjusting your strategy to appear on your followers’ Facebook News Feed should be a top priority.

Facebook updates

On January 11, Mark Zuckerberg announced Facebook’s new algorithm will favor posts from friends and family (over public posts) and posts that “spark conversations and meaningful interactions between people.” But the changes didn’t stop there. Less than a month after Zuckerberg’s original announcement, Facebook reported that News Feed will now prioritize local news stories and events, along with posts from family and friends. “Starting today, we’re going to show more stories from news sources in your local town or city. If you follow a local publisher or if someone shares a local story, it may show up higher in News Feed,” writes Zuckerberg.

The social media platform claims it is trying to create the best possible user experience and encourage civic involvement. But will it come at a high cost to businesses trying to reach new audiences? Could this be the end of organic reach for businesses on Facebook? Here’s what we think.

Video: How Facebook’s changes are affecting your business and what your business can do to stay on top of them

Have there been a lot of changes from Facebook? Yes. Have they impacted your business’ reach? For sure. These changes have created challenges for businesses, but not ones that are impossible to overcome.

Remember, that Facebook is working to improve user engagement, so the posts users see are informative, trustworthy and relevant. Seek to understand what your target audience is spending their time reading, and produce high-quality, original content that focuses around those topics.

If you are producing content that engages with your target audience (and hopefully some new readers), you’ll start working your way back up to the top of the News Feed.

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