by Fronetics | Jan 31, 2019 | Blog, Content Marketing, Current Events, Marketing, Social Media
Also, this month in social media news: Instagram allows posts to multiple accounts; Snapchat shares research on social media use; and YouTube adds new swipe-to-view option.
Highlights
- Facebook and YouTube are making changes that reflect a shift toward the Stories format.
- Snapchat releases research revealing that users seek different types of content on different social media platforms.
- Twitter is considering a big update to its conversational features designed to boost user engagement.
The new year is off and running in the social media world. As social media platforms vie to keep up with user behavior, we’re seeing a broad industry shift in favor of the “Stories” format. Facebook is attempting to ramp up the popularity of its Stories feature by giving users more options for direct response, while YouTube is introducing a swipe option, reflecting the growing preference for this kind of interface.
Businesses should take heed to the changes this month. The opportunity for CTA stickers in Facebook Stories — as well as Twitter’s plans for new conversational features and Instagram’s introduction of a feature allowing users to post across accounts at the same time — have important implications for how B2B businesses market themselves on social media. Additionally, Snapchat has released the results of a study examining how and why people use various social media platforms.
Here’s your social media news for January 2019.
Facebook Adds Call-to-Action Stickers for Page Stories
As Facebook continues to work toward making its version of Stories a success, the social media titan is testing a new set of Call-to-Action (CTA) stickers for Pages. The stickers let businesses on Facebook use Stories more effectively via direct-response tools.
The new buttons echo the CTA options already available to Pages in their header. Options include inviting users to “Shop Now,” “Book,” or “Get Directions” directly from within Stories.
Why does this matter for B2B businesses? This new feature brings direct action to where Facebook is pushing users to spend more and more time — Stories.
Twitter Releases Detailed Plans for Beta Testing of New Conversational Features
Twitter is looking to evolve its platform in line with usage trends, announcing the creation of a new beta program to test its conversational options. According to TechCrunch, Twitter will soon launch the beta program with a select group of users. Features to be tested include color-coded responses, algorithmically sorted replies, and status updates.
If the beta testing is successful and Twitter adopts the changes, expect to see a big impact on platform use. For example, color-coded replies would corollate with your connections, making them easier to locate within extensive threads. Algorithm searching would also assist with keeping users up to date with the most personally relevant parts of any discussion — all with the goal of boosting engagement.
Instagram Now Lets You Post to Multiple Accounts at Once
Earlier this month, Social Media Today and TechCrunch reported that Instagram is rolling out a feature allowing users to post a single update across multiple profiles at the same time. For social media managers responsible for maintaining several accounts, this is big news.
[bctt tweet=” Instagram is rolling out a feature allowing users to post a single update across multiple profiles at the same time. For social media managers responsible for maintaining several accounts, this is big news.” username=”Fronetics”]
It’s now easy to post content to all accounts at once. But the question remains: is this good news for your audience? Of course, every case is different, but it’s yet to be determined if this ease of posting identical content across multiple platforms will broaden audience engagement or backfire, causing users to get bored and tune out your content all together.
Snapchat Shares New Research on How and Why People Use Different Social Media Platforms
Partnering with Murphy Research, Snapchat Business conducted a study of more than 1,000 of its users between the ages of 13 and 44. The goal was to gain insight into the social media apps they use, why they spend time on each, and how each makes them feel.
The research revealed three key insights:
- The apps people use can impact their moods.
- There’s a reason users tap on each app.
- And there’s a time and place for each app in this space.
What does this mean for B2B users? Being aware of the various platforms people use to find a specific type of content, for example, can help shape content creation and sharing.
YouTube Adds a New Option to Swipe to View the Next Video
As if it weren’t easy enough to fall down a YouTube rabbit hole. This month, the video giant is rolling out a new option that gives users the option to swipe left to view the next video or right to go back to the previous. Users can also get a “sneak peek” of the next or previous video by partially swiping. Currently, the update is only available to iOS users and is in line with a broader industry trend toward the swipeable Stories format.
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by Jennifer Hart Yim | Jan 30, 2019 | Blog, Content Marketing, Current Events, Logistics, Marketing, Supply Chain, Talent
Supply Chain skills have never been in more demand and the work has never been more interesting. Here’s a look at the best degree for supply chain management.
Highlights:
- Today’s supply chain professionals need to be well-versed in data analysis, presentation skills, negotiation skills, project management skills.
- Individual career objectives and educational options can help determine the best degree.
This guest post comes to us from Argentus Supply Chain Recruiting, a boutique recruitment firm specializing in Supply Chain Management and Procurement.
Supply Chain Management was seen as a back-office profession. People tended to rise from shop floors and warehouses into management roles and eventually – for the most high-performing individuals – Senior Director and C-Suite positions. It’s always been one of those fields that people “fall into.” Once they found themselves in a Supply Chain or Procurement job, people tended to look around and see how important it was to the business. They’d experience the fast pace, see the immense ten-dimensional puzzle involved in getting a product to market, the global scope, and be hooked.
It used to be a truism that no teenager decides that they want to get into Supply Chain, even those who had their sights set on the corporate world and not other paths like medicine or law. Supply Chain used to be the kid brother to other, more “glamorous” corporate functions like marketing and finance: misunderstood, transactional, and frankly thankless work.
No longer.
In 2018, Supply Chain Management is a key market differentiator for companies in industries as diverse as consumer goods, retail, pharmaceutical, manufacturing, you name it. Supply Chain skills have never been in more demand in the corporate word, and the work has never been more interesting. Many of the top companies in the world are waging a constant war for Supply Chain talent, with baby boomers retiring and strong economic growth driving demand. Young people are starting to wake up to the huge amount of opportunity in the field.
[bctt tweet=”Today’s Supply Chain professionals need to be well-versed in data analysis, presentation skills, negotiation skills, project management skills, as well as the know-it-when-you-see it overall skill of “business acumen.”” username=”Fronetics”]
At the same time, companies are increasing educational requirements, which makes sense: today’s Supply Chain professionals need to be well-versed in data analysis, presentation skills, negotiation skills, project management skills, as well as the know-it-when-you-see it overall skill of “business acumen.” In our recruitment practice, we’re noticing that more clients are requiring a university degree as a hard-and-fast requirement for jobs.
The requirement often ends there. “A degree.” Which means that there are lots of educational avenues aspiring Supply Chain professionals can take to set themselves apart from the competition. But it can be daunting: should you do an Engineering degree with a focus on Industrial Engineering? Should you do a business degree? A liberal arts degree and then an MBA? Or should you forgo a formal degree and pursue certifications like CSCMP and APICS from industry associations?
It depends. It’s hard to arrive at a definitive answer. Why is that?
- Individual career objectives vary. For example, someone who wants to pursue a career in sourcing and Procurement will probably be better served by a business degree than an engineering degree. And someone who’s interested in Production Planning, Supply Planning, and/or Demand Planning is probably best served by a STEM degree that features a lot of quantitative analysis.
- Educational options vary. More schools are offering Supply Chain specialties as part of MBA programs, as well as at the undergrad and college levels. More traditional programs (engineering, business, etc.) are taking steps to prepare students for careers in Supply Chain Management. But options for programs vary based on geography and the grades that any one candidate brings to the table.
That said, we still think it’s worthwhile to give some tips for people exploring their education options in the field. So we put the question to our network of established Supply Chain professionals to see what they had to say.
Here are some of the more insightful responses:
“Engineering degree with focus in database structures and statistics can equip one with the required skills for this domain. Presently all SCM jobs require one to be able to work with ERP systems so it is nice to have understanding about the underlying concepts.”
“The easiest that i can think of is Industrial Engineering which is a mix of Engineering/Mgt/commercial/statistics subjects. My degree in IE was a sound base to launch me into a SC/Logistics career. Then top it off with a certification after gaining some work experience. Certifications without some work exposure may turn to be useless. Certifications should be a source of validation of what you know in the discipline. I do hear there are schools/community colleges these days offering SC/Logistics as a degree. In all, any course that exposes and builds a person’s critical thinking skills is ok to get into supply chain.”
“Best degree would be to start working in a warehouse. Try some scheduling work also if you can. For all the value that a degree gives you, nothing beats knowing how goods flow and how truck drivers get stuff from point A to B. Do this for a year, then worry about which degree to get.”
“1) Chemical/Industrial/Mechanical Engineering 2) Economics 3) Business/Commerce with a major in finance 4) a solid liberal arts education from a university that will propel you into a top business school.”
“Engineering or Business provide a great foundation for logical, innovative and strategic thinking.”
Hopefully the above comments can help offer some guidance to anyone who’s interested in embarking on Supply Chain Management as a career path. There are lots of paths to go down. But whether you choose the university, college or certifications route, it’s pretty undeniable that more education is never a bad thing.
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by Fronetics | Jan 29, 2019 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
Knowing the right video distribution channels can go a long way toward driving traffic and getting your content to your target audience.
Highlights:
- An effective video distribution strategy is key to success.
- Choose video distribution channels that match your marketing goals.
- Paid ads can give video an extra boost.
Video transcript:
I’m Christy Lemire, the Director of Video Marketing here at Fronetics. Today we’re going to be talking about the four best distribution platforms for video.
Here are the four best platforms for distributing your marketing videos.
1. Your network
Don’t underestimate the power of your own existing network. Send your videos, via email, to your primary contacts and everyone in your current database.
2. Social media
Platforms like Facebook, Instagram, Twitter, Snapchat, and of course YouTube are great to reach your target audience. Of course within the category of social media, you want to consider what platforms suit your content best. YouTube is a great place to start, but there are also many industry specific online forums and social groups that can benefit you as well.
3. Blogs
Promote your video on your own blog to reach your followers and boost your SEO. It’s also a good idea to distribute your video on other industry specific blogs to overlap your target audience.
4. Paid ads
While the first three channels of distribution we discussed are organic, sometimes it is well worth it to use paid ads to give your content a significant boost, such as Google Adwords and AdSense.
Bottom line is using the right distribution channels helps you get the most out of your video marketing efforts. For more information about video marketing, visit Fronetics.com.
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by Fronetics | Jan 22, 2019 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
Social media is an ideal way for supply chain and logistics companies to reach their audience. But too many businesses are still making these basic social media mistakes.
Highlights
- Social media only works as a marketing tool if you have a documented strategy.
- Don’t try to use every popular platform. Find where your target audience spends their time and focus on that platform.
- Don’t promote your brand. Engage with customers to build long-lasting relationships.
Video transcript:
I’m Kettie Laky. I’m the director of social media at Fronetics, and today we’re going to be talking about the basic mistakes that companies still make with social media.
As of 2019, there are approximately 2.8 billion social media users around the globe. So there’s no denying social media is a powerful tool for businesses to create brand awareness and generate leads. But it’s not going to be effective if it’s not done correctly.
There are three mistakes that businesses tend to make on social media still.
The first one is using objectives instead of strategy to drive their social media. Social media platforms are making updates and changes all the time to improve the customer experience. To weather those changes and to keep your customers engaged, it’s important that you have a strategy behind what you’re doing. The strategy should include content, the frequency of posts, and pillar content. A strategy’s also going to help you prove ROI.
The second mistake that companies tend to make is using all the most popular social media platforms. Social media platforms have differentiating qualities that appeal to different audiences. So get to know where your audiences are spending their time. For instance, if you’re marketing to millennials, you’re going to want to be on Twitter.
The third mistake companies tend to make on social media is by promoting rather than engaging. The companies that are having success with social media are finding innovative and creative ways to relate to their customers. So get your customers engaged, get them involved in your story, and you’re going to create long-lasting relationships with them.
If you need help with your social media strategy, give us a call or visit us at Fronetics.com.
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by Fronetics | Jan 17, 2019 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Blogging should be a central part of your content marketing strategy. Here are our top tips for creating and sustaining a successful supply chain blog in 2019.
Highlights:
- Blogging needs to be a central part of your content marketing strategy.
- Focus on quality over quantity.
- Make all posts mobile-friendly.
It’s the start of a new year and the perfect time to start setting goals and strategizing how to achieve them. Hopefully, blogging is a big part of your strategy for 2019 — after all, supply chain companies should make blogging a central part of their content marketing strategy for all kinds of reasons.
[bctt tweet=”At last count, users share 27 million pieces of new content on social media every single day. Twenty-seven million!” username=”Fronetics”]
Making your supply chain blog stand out from the pack isn’t always easy. That’s why we created the infographic below. Read on for our top 5 supply chain blogging tips for 2019.
5 tips for your supply chain blog
(Made with Canva)
1. Set clear goals
We know, this one sounds obvious. But you’d be surprised how often marketers overlook this seemingly simple step or settle for general, vague goals. It’s true that blogging can have all kinds of positive impacts for the supply chain, but that doesn’t mean that you should just be blogging without a clear, documented set of goals specific to your business.
Whether it’s growing your email subscriber base, boosting organic traffic, or generating more qualified leads, having specific goals in mind when you set your blogging strategy is key. For one thing, it lets you target your efforts and generate content that is focused on achieving a specific result or set of results. Furthermore, having objectives allows you to be far more effective in evaluating your results, including measuring blogging ROI, and tweak your strategy accordingly.
What are your top three goals for your supply chain blog in 2019? Let us know in the comments!
2. Make quality top of mind
Ponder this for a minute: At last count, users share 27 million pieces of new content on social media every single day. Twenty-seven million. In a world of skyrocketing quantity, quality is ever-more important. There’s a huge amount of pressure on supply chain marketers to produce a constant stream of content, but the sad truth is, if you’re not producing high-quality, substantive content, you’re wasting time and energy.
For supply chain companies in particular, it’s crucial that every piece of your content be well-researched, clearly written, focused, and trustworthy. We know that producing consistently high-quality content isn’t easy, but, trust us: if you invest the time and energy to make your content stand out, you will see the results. To get you started or keep you focused, check out our guide to creating good content for logistics and supply chain marketers.
3. Be on the alert for changes
Particularly when it comes to search engine optimization (SEO), changes happen fast these days. In August of 2017, Google updated its algorithm, continuing a set of changes we’ve been watching for a while now. Voice searches are becoming increasingly prevalent, and researchers estimate that by 2020, 50% of all searches will be voice queries.
As these changes continue to happen, it’s crucial that your strategy is lithe and flexible, ready to adapt to a quickly shifting climate. This means keeping abreast of conversations going on in the industry, following blogs you trust and respect, as well as tracking your own results, and being alert to changing trends.
4. Keep it mobile-friendly
You don’t need researchers to tell you: people are increasingly receiving and reading content on their phones. Whether it’s social media, emails, or blogs, mobile usage continues to skyrocket as devices become more and more ubiquitous and user-friendly.
What does this mean for supply chain blogs? Of course, your website needs to have a visually attractive and accessible mobile version, but it’s also helpful to think about your blog posts in terms of how they appear on a phone. Keep your posts skimmable, with plenty of subheadings to orient the reader, and absolutely include video whenever possible.
5. Make sure your systems are up to date
We keep coming back to the reality of the rate of change these days. It can be exhausting and overwhelming for marketers to keep pace. Take the opportunity of the new year to make sure all your blogging-related tools are updated and running the current software.
As you’re keeping your tools fresh, it’s also a good time to make sure your procedures are running smoothly and are at a pace with the current marketing climate. This means evaluating responsibilities and results within your team, ensuring that your editorial calendar is serving you well, and taking a look at your data collection and reporting methods.
Bonus: What not to do in 2019
These might seem obvious, but again, you’d be surprised how may marketers fall victim to these blogging “don’ts.” We figured it bore repeating.
- Don’t: attempt to post content that doesn’t reflect your business’ “comfort zone.” Stick to what you know, and do it well.
- Don’t: copy and paste text or images from other blogs. Using other content for ideas is great. Copying it verbatim is verboten.
- Don’t: post at irregular intervals. Creating a content schedule and sticking it is key to establishing a loyal following and boosting your credibility.
What goals do you have for your supply chain blog this year?
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by Elizabeth Hines | Jan 16, 2019 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
Digital marketing for the supply chain has become necessary to position your company to not only be found online, but also to be researched, to be compared, and to be concluded upon.
Highlights:
- Digital marketing uses your website, related social media, and other online industry channels to showcase your industry knowledge and experience.
- Thought leaders are the informed trusted sources in their field of expertise.
- Supply chain and logistics industries need content marketing to achieve confidence and relationship-building with buyers.
Today’s B2B buyers are researching, evaluating, and coming to conclusions about companies without a single contact with a team member or salesperson.
This kind of B2B buying landscape requires cutting edge marketing strategies to showcase nut-and-bolt industries that have survived without them for many years.
Digital marketing for the supply chain
Digital marketing for the supply chain uses your website, related social media, and other online industry channels to showcase your industry knowledge and experience (rather than trying to convince people of it with a marketing message).
With inbound digital marketing, you publish relevant, informative information to adds value to every stage of a potential customer’s buying journey.
It is the content that you publish that walks them through the initial stages of the sales process.
What should you publish? A good content marketing strategy is about understanding the questions and concerns that are particular to your customer base, and offering quality information and analysis that answers those needs.
[bctt tweet=”A good content marketing strategy is about understanding the questions and concerns that are particular to your customer base, and offering quality information and analysis that answers those needs.” username=”Fronetics”]
Showcasing thought leadership through digital marketing
Discovering and meeting the needs of your customers that go beyond your products and services will catapult you in their minds as a knowledgeable, helpful “thought leader” in your industry.
Thought leaders are the informed trusted sources in their field of expertise. They have innovative ideas, can showcase their thinking, and can replicate their successes again and again.
Consider it: Your business has so much more to offer than its primary product or service. You have a team of people with a tremendous aggregate of experience, expertise, and perspectives.
Allowing your customers this sort of access to your team’s experience and knowledge provides them with tremendous value outside the sales funnel, which builds trust and cultivates lasting, fruitful relationships.
Why digital marketing?
In this B2B buying landscape, supply chain and logistics industries need content marketing to achieve a level of confidence and relationship-building with buyers that used to come from face-to-face meetings. Potential and current customers will view your company as a valuable resource for everything related to not only your products and services but to the industry as a whole.
No time to execute?
The downside? Content marketing requires significant time, labor, and resources, and it can take quite some time to start reaping benefits. Feeling overwhelmed and like you and your team can’t possibly add on more marketing? Outsourcing certain key marketing tasks allows insourcing your core competencies while delegating specialized tasks to external experts.
This post originally appeared on EBN Online.
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