Survey: Social Media Use in the Supply Chain and Logistics Industries

Survey: Social Media Use in the Supply Chain and Logistics Industries

We want to hear from you!

The supply chain and logistics industries may have taken longer to jump into the social media game, but those companies that are leveraging these platforms are seeing positive effects on their business.

An industry survey conducted by Fronetics found that while 100% of respondents have used social media for five years or less (36% for one year or less), more than two-thirds (68%) have already realized results. That begs the questions: which networks are they on? What’s working? What’s not?

Fronetics is, once again, conducting a survey on social media use within the supply chain and logistics industries to help answer these questions – and to determine if changes have taken place since the previous survey. That’s where you come in: we need your help to get the latest information on how companies like yours are using social networking for business purposes.

If your company is part of the logistics or supply chain industries, you are invited to take the survey. It should take less than 5 minutes of your time. Responses will be reported in aggregate, and no identifiable information (individual or company) will be shared with anyone.

Responses are due May 31, so act now so your voice is heard. Provide your email address, and we’ll share the results so you can see how your company compares to the industry at large.

Take the social media survey

Please contact [email protected] with questions.

Fronetics’ Top 10 Picks for Must-Read Supply Chain and Logistics Blogs

Fronetics’ Top 10 Picks for Must-Read Supply Chain and Logistics Blogs

Follow these supply chain and logistics blogs to keep up with the latest industry news and happenings.


Highlights:

  • These industry blogs are rich with the latest news, insights, and trends.
  • Blogs cover a variety of topics, including research and strategy, and feature insights from some of the top thought leaders in the industry.

One of the best ways to keep pace with the latest happenings in the supply chain industry is to follow the right blogs. There’s some great information available out there, and we’ve put together this list of our 10 favorite sources.

These blogs are rich with industry news, insights, and trends. They cover a variety of topics, including research and strategy, and feature insights from some of the top thought leaders in the industry.

10 must-follow supply chain and logistics blogs (in no particular order)

1)      Supply Chain 24/7

The Supply Chain 24/7 blog is a top business resource for Transportation, Dis­trib­u­tion, Logistics and Supply Chain professionals. Read this blog.

2)      Women In Trucking

These two blogs focus on various issues facing women in the trucking industry. WIT President Ellen Voie writes about topics in employment, achievement, and driving change in the industry. The Women In Trucking blog features posts by truckers, mostly industry veteran Sandy Long, about everyday concerns and experiences facing female drivers and their families. Read this blog.

3)      Hollingsworth

Using best-in-class warehouse management technology, Hollingsworth offers complete, real-time visibility of the supply chain. The blog focuses on topics ranging from complex order fulfillment strategies to best practices for optimizing supply chain management. Industry tips, new technologies, and the latest strategies are just some of the topics covered in the posts. Read this blog.

4)      Supply Chain Brain

This portal for supply chain executives features original and aggregated content touching on multiple industries. Read this blog.

5)      Supply Chain Shaman

Lora Cecere’s blog focuses on “the use of enterprise applications to drive supply chain excellence.” Read this blog.

6)      Supply Chain Matters

The blog of Bob Ferrari offers his expertise on all aspects of supply chain business processes and supporting information technology. Read this blog.

7)      Supply Chain Management Review

This vast website includes trending articles on supply chain and logistics strategies developments, many written by university-level professors. Read this blog.

8)      Supply Chain Digital

Supply Chain Digital is a forward-thinking digital community aimed at providing procurement & supply chain professionals with industry-leading news, analysis, features, and reports about the world’s biggest supply chains. Read this blog.

9)      Logistics Viewpoint

This blog features think pieces from three leading supply chain and logistics analysts with the mission to provide clear and concise analyses of logistics trends, technologies, and services. Read this blog.

10)   EBN Online

This blog features top industry leaders publishing on topics including electronics manufacturing, global supply chain, and management logistics. Read this blog.  (P.S. Read our CEO Frank Cavallaro’s blog here.)

What supply chain and logistics blogs are you following lately?

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Twitter’s New Video Analytics Tool, Facebook Showcase, and More Social Media News March 2019

Twitter’s New Video Analytics Tool, Facebook Showcase, and More Social Media News March 2019

Also, this month in social media news: Twitter launches new camera tools to increase visual focus; and Pinterest introduces Catalogs and expands shopping ads.

This month on social media news, we’re seeing a few trends continuing. Platforms are increasingly offering robust analytics tools to content creators in an effort to boost engagement. This time, it’s Twitter rolling out a new tool that gives video publishers insights on optimal post timings. Twitter is also jumping on the “Stories” bandwagon, with its own answer to the trend: a camera feature that allows users to create images similar to Instagram and Facebook Stories.

Also this month, we’re seeing good news for brands when it comes to advertising on social media. Facebook is introducing a feature for premium video advertising, while Pinterest is rolling out multiple tools to help brands sell directly from the platform. Read on for a round-up of social media news.

Social media news for March 2019

Twitter Debuts a New Analytics Tool for Video Publishers

In an effort to provide video publishers with increased data to aid in performance improvement on Twitter, the platform has released the first in a new series of publisher insights tools: Timing is Everything. According to Twitter, the tool “displays historical data showing when audiences are on Twitter watching and engaging with video. This data highlights the best time(s) to Tweet video content with an aim to maximize engagement, conversation, and viewership.”

This is big news for video publishers, including content marketers. Twitter is offering key insights on one of the most important factors in determining social media marketing success: timing. Of course, increased engagement is in the platform’s best interest — and it’s in yours as well. Stay tuned for the release of more insight tools from Twitter in the coming weeks and months.

Facebook Announces Facebook Showcase for Premium Video Advertising

Facebook has debuted Facebook Showcase, a new premium video ad program that gives online video and TV ad buyers participating in the upfront selling cycle new opportunities to reach their target audiences on the platform. Showcase is currently available for campaigns targeting U.S. audiences and includes In-Stream Reserve, In-Stream Reserve Categories, and Sponsorships.

Facebook’s announcement is another big one for advertisers. Showcase will help advertisers connect with people through premium content and unique video experiences and can help reach younger-skewing audiences that are increasingly difficult to reach on TV.

Twitter Launches New Camera Tools to Increase Visual Focus

While platforms like Facebook and Instagram are increasingly ushering users towards their respective Stories features, Twitter is introducing a camera tool which will let users capture Stories-like images, including overlays and a searchable element. In addition to bringing the platform on board with the Stories trend, it ushers in more visual content options.

[bctt tweet=”Twitter is introducing a camera tool which will let users capture Stories-like images, including overlays and a searchable element.” username=”Fronetics”]

Swiping left on your Twitter timeline from your mobile device will take you to the new camera. There you can capture an image or video, or even go Live straight from Twitter, rather than having to be routed through Periscope. Next, users have the option to add details to the image, including hashtags suggested based on location. Stickers and filters aren’t here yet, but no doubt they’ll be coming soon.

Pinterest Introduces Catalogs and Expands Shopping Ads

Pinterest has rolled out a series of new tools and products to help brands sell their products directly on the platform. The company has debuted Catalogs, which allows brands to upload their full product portfolios to Pinterest and easily turn each item into dynamic, shoppable product pins. In addition, Pinterest has introduced personalized shopping recommendations for style, home, beauty, and DIY boards.

The platform’s rollouts are good news for brands and speaks to the company’s pro-business corporate mindset: “People come to Pinterest in a shopping mindset open to discovering products, which creates a great connection between Pinners and businesses. Pinners are looking for inspiration, and brands help make that inspiration a reality.”

What other social media news has your attention this month?

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Video: Video Marketing and the Supply Chain

Video: Video Marketing and the Supply Chain

The popularity of video marketing is on the rise, and savvy supply chain marketers are using this medium to tell their brand’s story, broaden their audience, and generate leads.


Highlights:

  • Use video to tell your brand’s story, broaden your audience, and generate leads.
  • As marketing expands in a more visual direction, marketers should adjust their strategies to favor content that lends itself to this kind of storytelling.
  • Consider accompanying data-heavy blog posts with explanatory animated videos, conducting and sharing video interviews with industry executives, or turning a case-study into an animated video presentation.

Video transcript:

I’m Frank Cavallaro, CEO and founder of Fronetics, and today I’m going to be talking about video marketing and the supply chain.

Video is the most popular content being consumed online today. And it shows no sign of letting up. Video let’s savvy marketers tell their brand’s story, broaden their audience, and generate more leads. Video allows the marketer to consistently deliver content that is visually stimulating and valuable.

[bctt tweet=”Using animated video for case studies makes them easier to understand for the user. And because they’re entertaining and engaging, there’s a huge ROI that comes along with them.” username=”Fronetics”]

Consider pairing data-heavy blog posts with some sort of video, whether its animated or a subject matter interview. Using animated video for case studies makes them easier to understand for the user. And because they’re entertaining and engaging, there’s a huge ROI that comes along with them.

When using video remember what you need is quality, high engaging, well researched content. For more information, visit us at fronetics.com.

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Using Digital Marketing to Keep Your Pipeline Full in the Material Handling Industry: Video Short

Using Digital Marketing to Keep Your Pipeline Full in the Material Handling Industry: Video Short

When it comes to growing your material handling business, digital marketing can set your company apart, capture quality leads, and keep your sales pipeline full.


 

Highlights:

  • Material handling is extremely competitive and faces challenges like rising interest rates, trade policies that are increasingly inhospitable, and a scarcity of skilled labor, among others.
  • Blog posts, e-books, tip sheets, guides, case studies, videos, and other forms of content go a long way toward attracting prospects to your digital assets.
  • Arming your sales rep with targeted content to share with prospects during specific moments of the purchasing process advances their reputation as a knowledge source.

Last year, the MAPI Foundation predicted an average of 2.8% growth in manufacturing over the next three years, as well as an increase in capital equipment expenditure by over twice that. For makers of material handling equipment like conveyers, lift-trucks, and handling structures, MAPI’s forecast is good news.

As with all aspects of the supply chain industry, material handling is extremely competitive and faces challenges like rising interest rates, trade policies that are increasingly inhospitable, and a scarcity of skilled labor, among others.

For your business to participate in the forecasted global growth, your best bet is a sales funnel that’s consistently filled with quality prospects. But how do you make that happen?

Here’s where content marketing can help.

Digital marketing keeps you visible to your highest quality prospects

In the fiercely competitive material handling landscape, in which potential customers have a wide array of options, marketers face the challenge of visibility within the industry. Setting your business apart from your competition is obviously crucial to cultivating and captivating leads.

[bctt tweet=”Blog posts, e-books, tip sheets, guides, case studies, videos — all these forms of content go a long way toward attracting prospects to your digital assets, building trust, growing your reputation, and, ultimately, converting leads.” username=”Fronetics”]

Perhaps your best strategy for achieving this kind of visibility is content. Blog posts, e-books, tip sheets, guides, case studies, videos — all these forms of content go a long way toward attracting prospects to your digital assets, building trust, growing your reputation, and, ultimately, converting leads.

Generating leads with content

A content-rich site has great advantages in terms of SEO (for more on this, check out our four-part series on writing for SEO), which is key to visibility. Creating quality content and structuring your site effectively will help capture leads. As developing and sharing content attracts prospects to your site, effective calls-to-action (CTAs) drive prospects to share their contact information in exchange for information that has value for them.

Keep in mind when planning and creating your content that your goal is not to push your products — a mistake many material handling marketers make. Instead, use your content to demonstrate to prospects that you have a deep understanding of their business and the unique needs and challenges they face. Offer useful information for each stage of the buyer’s journey. Remember, the most valuable asset you have to offer is your knowledge and expertise.

Align content with sales

Keeping your sales pipeline full is your goal when it comes to competing in the material handling marketplace. Arming your sales rep with targeted content to share with prospects during specific moments of the purchasing process advances their reputation as a knowledge source. That can be the key to getting a foot in the door, advancing through the final stages of a purchasers’ decision, or closing the deal.

When digital marketing and sales work together, you’ll see the results hit your bottom line. Curating and creating great content will generate quality leads for your company. And it also empowers your sales force to build relationships with potential customers — and close the sale.

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4 Examples of AI for the Supply Chain

4 Examples of AI for the Supply Chain

With the power to drastically increase efficiency in all areas of the supply chain, it’s important brands are exploring the benefits of AI. Here are four examples of how AI can benefit your supply chain.


Highlights:

  • It’s estimated that supply chain firms could gain $1.3 to $2 trillion a year from using AI.
  • Machine learning has the ability to quickly discover patterns in supply chain data by relying on algorithms and constraint-based modeling to find the most influential factors.
  • The increasing popularity of chatbots is making it harder to ignore how AI is helping shape not just the daily logistics but also the B2B marketing landscape and operational procurement for supply chain industries.

Artificial intelligence is not simply affecting supply chain management, it is revolutionizing it.

With the power to drastically increase efficiency in all areas of the supply chain, McKinsey estimates that firms could gain $1.3 trillion to $2 trillion a year from using AI in supply chain and manufacturing.

Here are 4 examples of AI and how it’s changing supply chain management for the better.

1. Autonomous transport

There’s nothing more exciting than the field of autonomous transport for SCM. We’ve all known for many years that driverless trucks have major potential to affect supply chain management and logisitics.

We aren’t there yet – and “anyone employed as a driver today will be able to retire as a driver” —  but if autonomous trucking can be developed to its potential, the technology would effectively double the output of the U.S. transportation network at 25 percent of the cost.

The conversation is no longer simply talking about vehicles on the road either. Google and Rolls-Royce recently partnered to build autonomous ships too.

2. Final-mile delivery route efficiency

One doesn’t have to have a driverless vehicle, however, to use AI to optimize delivery logistics.

For example, in the “devilishly complex” task of delivering 25 packages by van, the number of possible routes adds up to around 15 septillion (that’s a trillion trillion).

That’s where route optimization software and AI-powered GPS tools like ORION — which UPS uses to create the most efficient routes for its fleet — are making their mark.  With ORION, customers, drivers and vehicles submit data to the machine, which then uses algorithms to creates the most up-to-date optimal routes depending on road conditions and other factors.

And there are also other autonomous entities out there besides cars, trucks, and ships. Robots using LIDAR technology are now being used to deliver items in crowded city environments. For example, Marble’s robots deliver medicine, groceries, and packages, and they also track their routes and the condition in order to continuously improve delivery for the next time. Additionally, last-mile solutions with drones continue to be explored due to their ability to move quickly and bypass almost all ground-level obstacles.

3. Demand forecasting, particularly for warehouse management and SCM strategy

Machine learning has the ability to quickly discover patterns in supply chain data by relying on algorithms and constraint-based modeling to find the most influential factors. This ability to find data patterns without human intervention has applications in EVERY aspect of SCM, but demand forecasting is a particularly influential component beneficiary.

Warehouse management and SCM strategy rely heavily on correct supply, demand, and inventory-based management. Forecasting engines with machine learning offer an entirely  new level of intelligence and predictive analysis of big data sets that provides an endless (and constantly self-improving) loop of forecasting, overhauling the way we manage inventory and the way we create new strategies for our industries.

4. Chatbots for marketing and operational procurement

The increasing popularity of chatbots is making it harder to ignore how AI is helping shape not just the daily logistics but also the B2B marketing landscape and operational procurement for supply chain industries.

A chatbot is a computer program that simulates human conversation using auditory or textual methods. It communicates with your customer inside a messaging app, like Facebook Messenger, and is similar to email marketing without landing in an inbox.  Mimicking a human conversation, chatbots currently allow for increased customer engagement through messaging app technology that isn’t yet saturated with marketing. They are just one of the many ways to integrate AI and marketing.

There’s so much more than these 4 examples to consider when discussing AI and the supply chain: prediction of delivery arrival times to the warehouse and to the customer,  cargo sensors, automated purchasing, financial applications…the list literally may be endless.

Choosing what to focus on for this article, and more importantly, for all supply chain and logistics businesses, is a tough decision, but one thing is clear:  in the “arms race” to leverage AI in SCM, some will come out on top and some will be left behind.

This post originally appeared on EBN Online.

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