by Fronetics | Dec 15, 2016 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
Here are our 10 most-read social media posts of 2016.
Social media is no longer optional. Today, B2B and B2C companies need to be active on social media. Companies that aren’t are making a strategic mistake that will impact their bottom line.
At Fronetics we work with companies to create and execute social media strategies. Moreover, we serve as an educational resource for companies within the logistics and supply chain industry.
Here are the 10 most-read posts about social media from our blog in 2016.
A question we often get here at Fronetics is: How often should my business tweet? We explore this question and give you an answer. Read more.
Facebook Live offers businesses a new, creative platform for engaging customers — here’s how to use it. Read more.
When it excels at social media, a company’s opportunity for growth is as vast as the web itself. Today, even small businesses can compete shoulder to shoulder with their biggest competitors if leveraging social media properly. These four supply chain companies constantly post fresh, quality content to their social media accounts. Read more.
Social media facts collected from various studies, offer insight into how people and businesses are using social networking today. Read more.
Censorship is always a hot-button issue, and, when combined with social media, things can heat up even more. The topic is debated in law school classrooms, at dinner parties, and in courtrooms. What should be shared and written on social media? Should companies censor what their employees post? Read more.
One of the top social media sites for B2B marketers, Twitter can help businesses spread brand awareness and communicate with customers. Read more.
A cross-departmental social media team will improve your company’s social presence. Read more.
This is a guest post written by Tania Seary, founder of Procurious, the world’s first online social network for supply chain and procurement professionals. In the post Seary shares how Procurious has used social media to build Procurious. Read more.
When you are posting on social media could be as important as what you’re posting. Read more.
If your company is not participating in social media, you are at a disadvantage. Your customers, your employees, and your competitors are taking advantage of these technologies to conduct business in new, more efficient ways. Read more.
by Fronetics | Dec 14, 2016 | Blog, Content Marketing, Logistics, Marketing, Supply Chain
In 2016 88% of B2B marketers reported using content marketing to market their business, up by almost to 3% over 2015. B2B markets are increasingly using content marketing because they recognize that it an effective tool to increase brand awareness, and to attract, engage, and convert new customers. With 51% of B2B buyers relying on content research and to make B2B purchasing decisions than they did a year ago, businesses who aren’t using content marketing are missing out on opportunities that ultimately impact their bottom line.
Fronetics is a boutique marketing firm focused on the supply chain and logistics industries. We work with companies to create and execute data driven marketing strategies with the objectives of increasing brand awareness, positioning companies as thought leaders, driving meaningful engagement with prospects and customers, and helping companies to grow their business.
Every day we see the impact content marketing has on companies within the supply chain and logistics industries. One client, for example, has realized a 30% net increase in new customers since the implementation of their content marketing strategy.
We have pulled together our top 10 content marketing posts of 2016. We hope these will help you to develop and/or strengthen your content marketing strategy in the coming year.
Top 10 Content Marketing Posts of 2016
This is a guest post by Jennifer Cortez, Director, Marketing Communications, Transplace. Cortez discusses how Transplace, a North American non-asset-based provider offering manufacturers, retailers, chemical and consumer packaged goods companies the optimal blend of logistics technology and transportation management services, has used content marketing and she offers up 3 tips for creating valuable and compelling content. Read more.
We’ve pulled together 19 content marketing trends that companies within the logistics and supply chain industries should take note of. Read more.
3. How to Overcome Your Biggest Content Marketing Challenge
2016 reports produced by Content Marketing Institute and MarketingProfs, and sponsored by Brightcove outline the biggest challenges B2B and B2C companies face when implementing content marketing strategies. We discuss how you can overcome these strategies and be successful. Read more.
TotalTrax Inc., a provider of real-time vehicle, driver, and inventory tracking technologies for manufacturing and warehouse operations, worked with Fronetics to leverage content marketing to increase web traffic, generate high-quality leads, and, ultimately, grow business. Read more.
10 content marketing strategy statistics that underscore the importance of developing a clear content marketing strategy to advance your business goals. Read more.
Outsourcing content marketing can cost a fraction of what dedicating in-house resources would — and you’ll get better results. Read more.
Content marketing is one of the most effective ways to increase brand awareness, broaden your customer base, and grow your business. Yet of the 88% of B2B marketers using content marketing, only 30% feel their efforts are successful. Why do so many organizations feel they are failing? Simply put, they do not have a documented content marketing strategy in place. Read more.
Speak your boss’ language with metrics, statistics, and facts that articulate content marketing’s impact on customer acquisition and sales. Read more.
What is influencer marketing and how can supply chain companies use it to win over customers? Read more.
A blog post not only stays around longer than a print ad, it can better engage potential customers. Read more.
by Fronetics | Dec 13, 2016 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
Get the tools you need to create and implement a content marketing strategy that drives profitable customer action for your business.
Content marketing can be an incredibly effective tool for attracting customers and growing a business. But it ain’t easy. In fact, logistics and supply chain companies report creating and executing an effective content marketing strategy as one of their top challenges.
That’s why Fronetics created its Guide to Content Marketing for the Logistics & Supply Chain Industries. Newly updated to include even more helpful tips, tricks, and ideas, the guide offers step-by-step instructions for getting an effective content marketing program up and running.
If you are a DIY kind of person or are just looking to learn more about how to develop a modern-day marketing strategy for your business, this guide is a good place to start. Templates, lists, calendars, and more will walk you through the process of developing a strategy that aligns with your business goals.
Included in this guide is information regarding:
- Buyer personas
- Keyword development
- Content creation and distribution
- Social media participation
- Lead-nurturing workflows
- And more
Click the button below to download the new and improved guide and to get started creating a content marketing strategy that works for your business.
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by Fronetics | Dec 8, 2016 | Blog, Content Marketing, Logistics, Marketing, Social Media, Strategy, Supply Chain
How 2 new developments have changed the world of marketing
The year 2017 is about to dawn, and with it marks a decade anniversary of the birth of two seismic changes in how people view the world around them. No doubt you’ve incorporated both of these changes into your daily life, but have you fully absorbed them into the way you conduct your business?
In supply chain and logistics businesses, the general answer is “no.” That’s a significant problem for a company’s long-term success, but it can be remedied.
Let’s look at the two world-changing phenomena, how rapidly they’ve reshaped the world, why they are crucial to your company, and steps you can take to fuse them into your business.
A new website is launched
It was just 10 years ago that a new website poked its head up on the internet, offering to the general public an online social network so people could keep in contact with friends and family. Originally designed as a private forum for college and high school students to connect online, but its founders thought perhaps it might catch on with the public, too.
In late 2006, when Facebook opened its website to anyone who wanted to sign on, it saw its users soar by 33%, to 8 million. But that was barely a blip compared to the social and business marketing revolution it has created worldwide. Now over 1.8 billion people use Facebook, and hundreds of millions more use other social media channels that have sprung up in its wake — Twitter, LinkedIn, Snap, Instagram, and many others.
For businesses, social media has opened up an entirely new way to find and interact with customers. It’s changed the traditional ground rules of marketing and advertising. And it’s created a completely new and sophisticated tool — big data — that provides unprecedented amounts of information about customers and potential customers. That information is valuable.
A new phone dials in
The second revolution is now literally in the hands of one quarter of the world’s population.
Around the time Facebook launched, Apple came out with its first foray into the emerging field of cellular phones. The iPhone was an instant hit, selling a little over 1 million phones in its debut year, 2007. It combined the functions of a smart cellphone with intuitive ways to connect to the internet. Rival technologies quickly followed suit. Today, an estimated 2.6 billion people worldwide use a smartphone.
Mobile communication, via smartphones, is now the dominant way that people access the internet. About 55% of people use their phones to surf the web. And while a decade ago they spent less than 30 minutes per day using their phone’s functions, now it’s around 3 hours per day. Here’s another thing to consider — most people have their cellphones on their person during all their waking hours, and they check it over 100 times a day.
For businesses, having a mobile phone strategy and a well-managed mobile presence is absolutely essential. When it’s working at full throttle, it’s populating the social media apps that people are checking dozens of times per day. It’s providing compelling content that they want to read; it’s building up name-brand recognition; and it’s growing brand loyalty.
Looking toward 2017
Every year the boundaries of social media and internet marketing get pushed. It is hard to find a consensus on what the dominant trend will be. Will Twitter dwindle and other social media platforms take its place? Some think that companies will need to be faster and smarter about creating content linked to whatever the hot topic of the day is. Others don’t see a dominate change on the horizon; instead incremental changes to what’s already online.
For supply chain and logistics companies that want to establish a foothold or build on an existing beachhead, the solutions lie in the new evolution of customer interaction, called content marketing.
The landscape changes ahead are hard to predict, but there are some reliable existing strategies to follow. Fronetics has put together a guide on how supply chain and logistics companies can formulate tactics to take advantage of the opportunities that a content marketing plan and a robust social media presence can create. Click below to download the guide.
Who knows what social innovations the next decade will spawn. If the past decade is any guide, another revolution is coming. Are you keeping pace?
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by Jennifer Hart Yim | Dec 6, 2016 | Big Data, Blog, Data/Analytics, Leadership, Logistics, Strategy, Supply Chain, Transportation & Trucking, Warehousing & Materials Handling
Supply chain leaders must be ready to implement big data in order to continuously improve.
This guest post comes to us from Adam Robinson, director of marketing for Cerasis, a top freight logistics company and truckload freight broker.
Supply chain leaders are enthralled with the idea of using big data, but they tend to fail to understand how to disseminate big data in their organization properly. True, they may know how to roll out big data in a single warehouse, or they may have heard their competitors used branded systems for implementing this new technology. However, the fundamental problem remains.
Supply chain leaders must be ready to implement big data and leverage it to improve their companies without any delay or inhibition. This may sound impossible and frightening, but they must only understand how big data always goes back to these two, simple principles of measurement: review and action.
Ask traditional questions, and let big data provide answers.
The most common complaint of newer companies using big data analytics capabilities tends to revolve around traditional questions of business strategy. Consider the following elements explains John Richardson of Inbound Logistics, that impact business strategy.
- Increasing order efficiency.
- Demand forecasts.
- The quantity of each product.
- Inventory location and management.
- Raw material suppliers and logistics.
- Transportation modes used in procurement and shipping.
- Distribution of goods prior to purchase.
- Demand fluctuations.
Each of these elements more traditionally handles by outsourcing analysis of processes to supply chain consultant. This is actually where the concept of third-party logistics providers involved. However, rapid growth and diversification of products are making shippers, manufacturers, and suppliers rethink their business strategy. In other words, consumers can get practically anything they want at a moment’s notice, and more consumers are expressing a willingness to wait for a product a few days if free shipping is a possibility. So, this need to adapt operations reflects the common concerns of traditional customers and supply chain entities. However, there is a distinction.
Previously, these entities only needed to focus on their local demographic for ensuring continued stability. But the rise of the internet has given consumers and everyone else the ability to access any product from any seller and any place on the globe. This is a traditional business strategy, and it is essential that the modern supply chain is willing to use big data all operations to create a more positive result than consumers, stakeholders or government organization ever needed before.
Performance measurement and management.
As explained in a previous blog post, continuous improvement in an organization can be achieved through the use of performance measurement tools via big data. Mostly, this reflects the skills and actual working capacity of employees. Since employees represent one of the largest expenses an organization may face.
Having the best staff members available can mean the difference between success or failure in a company. Furthermore, big data can help employees understand what they do and do not need to do in order to improve their performance scores. This will also help to prevent oversight from managers and keep all employees on track to complete their responsibilities as assigned.
Performance measurement does not have to be limited to the performance of employees either. It can be expanded to identify poorly performing machines, or it can be used to isolate inefficiencies in collaboration with suppliers or vendors. Ultimately, performance measurement is a metaphor for tracking any metric in the course of the supply chain, but it’s key to being effective is found in transferring the insights gleaned from big data into actionable results.
For example the operational efficiency of a given loading is directly related to how quickly pickers are able to fulfill orders and move them onto the dock. Obviously trucks can only be loaded so fast; what is the number of pickers appropriate for the current workload, or which route through the factory is adding an extra 20 minutes to each worker’s duties?
These questions illustrate that the most insignificant details can be driving forces of inefficiency in the supply chain. But they represent opportunities for continuous improvement. Changes in the design or layout of the warehouse or alterations to the truck schedule may require changing the duties of a certain worker at a moment’s notice. Essentially, the worker must be able to access continuous data measurements on all factors affecting his or her responsibilities.
Supply chain leaders need to focus on continuous improvement.
Continuous improvement is a complex notion. It is based on hundreds, if not hundreds of thousands, of individual metrics from various collection points and analyzed in real time. All of this reflects a very large volume of data. It can be digested and broken down into usable bits, much like the biological processes of the stomach making it essential to surviving the coming season.
This comparison is much more than a metaphor; it is the real issue being faced by supply chain entities and their leaders. Supply chain leaders must use big data to gather insight and create quantifiable measures of performance and functionality across their enterprises on a recurring, frequent and immediate basis.
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by Elizabeth Hines | Dec 1, 2016 | Blog, Logistics, Strategy, Supply Chain
Consumer expectations of expedited, free shipping come at a cost to e-commerce businesses — but is it worth it?
The race to deliver orders at an ever-increasing pace — free of charge — is raising the stakes for shippers and retailers. Everything from the size of packaging to the selection of the right carrier has to be examined to prevent e-commerce ventures from becoming financially unviable.
While Amazon, the uncontested super power of e-commerce, has been known to rack up big losses to gain market share, smaller players are battling to meet consumer expectations of two-day, next-day, or even same-day delivery. The Amazon effect also means consumers are less willing to pay anything at all for shipping.
As free shipping is becoming a prerequisite for building customer loyalty, retailers know that charging even a minimal amount to deliver the product can break the deal. If the cost of shipping is perceived to be excessive, 63% of consumers surveyed by Jupiter Media Metrix will cancel the purchase.
In addition, consumers have grown accustomed to adding on smaller items to qualify for free shipping. But those items — one-ounce face creams, eye shadow, ear plugs — frequently arrive at their destination at significant cost. Jupiter found, for example, 45% of companies lose money on shipping.
Shippers also pay the price as small items do not necessarily come packaged in small boxes, consuming valuable space at a time when U.S. trucking tonnage is at record highs. FedEx and UPS both made headlines early last year when they, despite low fuel prices, raised shipping rates, partly as a result of dimensional weight pricing.
Now standard industry practice, dimensional weight pricing is estimated to have increased parcel shipping costs by as much as 20%, an additional expense ultimately passed on to consumers as well as small business owners. And with e-commerce forecast to grow from $392 billion this year to $491 billion in 2018, according to eMarketer Projections, demand will remain high at the same time as the shortage of drivers appears to have no real solution.
Pressure is likely to mount further as Amazon seems to be preparing to launch its own global package-delivery service that could rival those of competitors such as UPS and FedEx. With space on pallets a hot commodity, Amazon kicked off the year by adding thousands of trailers to its fleet, which is transported by third-party carriers. The online giant also hopes to build its own U.S. cargo operations to guard itself against delivery delays that affected some shoppers this past holiday season.
So what is the small business owner with a burgeoning e-commerce business to do?
Since it may be nearly impossible to rival the speed of Amazon Prime, focusing on keeping shipping costs to a minimum should pay off, advise several experts interviewed by Entrepreneur.
Steve Strauss, author and founder of www.smallbiz.com, a small-business consulting site, recommends businesses offer at least one express service and one standard service. “In this competitive environment where there’s very little customer loyalty, things like shipping matters. Look at it this way: If you don’t have a store location, you’re saving on rent and employees. Eat the shipping. It’s a small cost to you, and customers will respond,” he said.
What do you think is the key to staying competitive in the e-commerce space?
This post originally appeared on EBN online.
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