10 Resources for Supply Chain Marketers

10 Resources for Supply Chain Marketers

Our resources for supply chain marketers include step-by-step DIY guides, industry reports, marketing templates, and case studies.

Here at Fronetics, we specialize in digital and content marketing for supply chain and logistics businesses. We understand the unique needs and challenges facing these companies, particularly when it comes to the consistent, strategic creation of content.

I try to provide regular tips, updates, and how-tos on this blog for those of you hoping to improve your marketing efforts. But sometimes our readers need a little more in-depth guidance. That’s why we have created a number of different resources for supply chain marketers.

Below, you’ll find a list and a summary of our 10 most popular resources. Included are step-by-step guides, industry reports, templates, case studies and more. These resources offer information on subjects from building a content strategy to creating better content to social media use among supply chain businesses.

I hope you enjoy! And, as always, if you don’t see what you’re looking for, please email me and let me know. I’m always seeking new ideas for content that will be helpful for supply chain marketers.

10 resources for supply chain marketers

Use these 10 resources to create a multi-channel content strategy that maximizes your digital reach. After all, a well-developed content strategy and social media presence will help prospects to find you, buyers to know you, and customers to trust you.

1) How the Logistics and Supply Chain Industries are Using Social Media

Fronetics conducted a survey of individuals within the logistics and supply chain industries. The objective of the survey was to gain insight into the use of social media within these industries. Specifically, to learn more about why companies within the logistics and supply chain industries are using social media, the benefits they have realized, and challenges they have encountered.
Download report

2) Social Media and the Logistics and Supply Chain Industries 2016

Companies within the supply chain and logistics industries have begun to recognize the value of social media — and are starting to reap the benefits. Both large and small businesses alike can profit from the use of social technologies as part of their marketing strategy, and they can reduce their marketing costs by doing so. This white paper defines social media and social technologies, identifies users and usage patterns, and describes some of the benefits that companies within the logistics and supply chain industries can realize through participation.
social media white paper download

3) 3PL Cerasis Acquires 98 New Customers through Content Marketing

This case study looks at Cerasis, a leading freight logistics company. Despite realizing positive growth for 15 years, Cerasis was not attracting larger and more sophisticated shippers, brand awareness was low, and most importantly, they were not perceived as a leader within the industry. A content marketing strategy — inclusive of participation in social media and content creation, curation, and distribution — led to 14% increased revenue, 14% increase in lead-to-customer conversion rate, and over a 1000% increase in web and social traffic.
Get the case study

4) Monthly Marketing Reporting Template

Tracking and monitoring certain marketing metrics helps you quantify the progress of your marketing program. But you can also measure the ROI and make changes to your strategy to make it more effective. Use this report template to optimize your strategy, produce monthly reports, and create presentations.
Get the template

5) Content Use in the Logistics and Supply Chain Industries

Content marketing has transformed the way businesses connect and share relevant information with their audiences. The publication and distribution of content is a strategy now widely used by supply chain companies to build trust and influence among peers, prospects and customers. Through a survey conducted on the use of content within the logistics and supply chain industries, this report offers broad insight into the overall role and influence of content.
Get the template

6) Content Marketing Guide for the Logistics and Supply Chain Industries

Despite all its benefits, content marketing isn’t so easy. In fact, supply chain and logistics companies report that creating and executing an effective content marketing strategy is a top challenge for their businesses. In response, we developed this guide. It will help you create a strategy that will attract your target audience and drive profitable customer action.
Get the guide

7) Content Strategy Template

An effective content marketing strategy is one that is aligned with your company’s business goals and objectives. Furthermore, an effective content marketing strategy focuses on attracting and engaging prospects. All created, curated, and distributed content should target your ideal customer. Use this template to help develop and drive your content strategy.
building a content strategy

8) On Writing Good Content: A Guide for the Logistics and Supply Chain

27 million pieces of content are shared every day. And most if it isn’t worth reading. To attract readers, your content must stand out. You must be strategic about how often you publish, where you distribute, and, most importantly, the quality of the content your produce. This guide will help you learn the basic principles of good content. It will also help identify content creators within your organization and brainstorm ideas for original and effective content.
Get the guide

9) Blog Editorial Calendar Template

This template is designed to keep you on track as you develop content that will attract and engage your prospects and customers. It will help you map out your content in a strategic manner, maximize productivity, and keep you organized. It includes weekly and monthly worksheets, as well as an ideas worksheet for tracking blog post ideas.
Download template

10) 12 Elements of an Effective Content Marketing Strategy

Content marketing is a strategic marketing approach focused on creating and distributing content to attract and retain a clearly defined audience. Interest in content marketing has climbed steadily since 2011, but a 2017 survey of 6,000+ global marketers found that 71% considered it their primary approach to marketing (76% in North America). This slideshow walks you through 12 elements of an effective strategy to achieve the best results for your business.
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5 Steps Toward Digital Supply Chain Management

5 Steps Toward Digital Supply Chain Management

This post comes to us from Adam Robinson of Cerasis, a top freight logistics company and truckload freight broker.

The digital supply chain is basically a term that defines a supply chain whose foundation is built on web-enabled capabilities. At the moment, many systems are hybrid, meaning that supply chains normally use a mix of paper-based and IT-enabled processes. In its definition, real or true digital supply chain management goes beyond the conventional hybrid system and makes use of connectivity, system integration, and the information-producing capabilities of its key components.

In essence, digital supply chains aim to minimize waste and bring greater profits, whilst being a truly efficient system. Just remember, like asking for writers’ help to minimize the waste of your time, such a system will bring about benefits — like savings in basically every area, meaning better utilization of time and money, not forgetting a drastically reduced environmental impact. Unrivaled efficiency and better client connection will be realized by the employment of technology to aid the functionality of such a system. Examples of such technologies are GPS tracking, barcodes, radio frequency identification (RFlD), smart labels and wireless sensor networks. In such a setup, performance and data security are key, and, as such, cloud technologies working with web services to provide efficient collaboration and trade partner visibility.

In the course of operation, the business is exposed at multiple points across its stages of supply chain. Complexities are evident even in highly integrated organizations, which can have thousands of suppliers, with the range of transactions making it really difficult to track what is being supplied and when, making supplier risk management limited. With such a situation, there is poor visibility of risk areas, and the impact of such if not properly handled poses a threat.

Below are the easy steps that will help one take a relatively easy and flexible approach in making your digital supply chain management balanced and resilient. The result will enable companies to have a fully modeled network that helps you deal with disruptions in the supply chain, even anticipate them. It will enable adjustment of the system as conditions change, making it flexible and adaptable.

For a truly successful transformation of the existing system into a digital one, development of an orderly process to implement and integrate the necessary technologies is key. This is to avoid unnecessary delays and interruption in the delicate process of upgrading an existing, operational system.

Follow these steps for digital supply chain management

1) Understand your starting position and the risk involved.

This is the very first step. It is important to realize the current situation of the supply chain, what risk each supplier brings, and assess feasibility. The significance of each potential risk is weighed, and you have to formulate solutions on how such possible complications can be offset. Once you properly understand the risk involved, it becomes much easier to take proactive steps and set up preventive frameworks in a timely manner.

At this stage, you will assess the maturity of your suppliers and the overall risk posed.

2) Define your strategy and be open from the outset.

At this point, you will have known about the effects of potential changes, and you then encourage dialogue with the business entities involved and create a comfort zone where they can be honest with the common goal that you want a system that will benefit both sides. The use of dialogue will show inclusiveness and build the existing trust and confidence between you and your business partners. This exchange will also shed some light on what is likely to work for both sides and provides the basis for how the foundation should be set.

These early discussions will also ensure that the digital management system will suit your needs and the needs of the suppliers and other business partners. At its core, it is a system that will not be a square peg in a round hole. Understandably, suppliers will be concerned about the risk of losing you as a client if they voice concerns and potential risks. Therefore these initial discussions are critical, as they put everyone at ease and are all-inclusive. The suppliers will also broaden your idea on what the system needs and what components need to be in place for it to be a resounding success.

3) Have a sustainable, long-term approach.

Have measures in place that will aid your system in the long term. Take proactive steps to ensure system stability over time and in varying business and financial conditions. A reactive approach is susceptible to interruptions, delays, and, at times, system shut down. This cautious and forward-thinking procedure safeguards your business from such unnecessary unpleasantness.

It is important to realize that the incentive to save money can prompt individuals and organizations to introduce measures that pose significant risks whilst focusing on the short-term benefits. It is, therefore, very important to cover all bases and see the bigger picture, as sustainability is a core value of all good business entities.

4) Conduct proper research and analysis.

A good supply chain is resilient and delivers the desired and expected returns. It is therefore of vital importance that you invest time in supplier analysis. Set up a contract with proper knowledge of just how aware your suppliers are of the potential risks involved. As much as suppliers are expected to do their own risk analysis, it doesn’t mean that they necessarily are.

All questions about expectations and mutual obligations should be answered by this point.

5) Segmented roll out and capability development

After the digital supply chain management system has been formulated, it is brought into action in phases, employing all the various insights acquired. A pilot project is set up and its success reviewed. After a successful pilot, the roll out should start with those supply chains where expected returns are the highest to ensure maximum returns right from the start. It is important to note that system capabilities will be expected to evolve over the course of the roll out due to the dynamic nature of today’s business environment.

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Why Supply Chain and Logistics Businesses Need Content Marketing

Why Supply Chain and Logistics Businesses Need Content Marketing

Supply chain and logistics businesses need to be about more than themselves, and content marketing can help them get there.

While conventional wisdom tells us that content marketing is useful and important for any business, there are still some in the supply chain and logistics industries that remain unconvinced. It’s an understandable conundrum: Content marketing requires significant time, labor, and resources, and it can take quite some time to start reaping benefits.

The bottom line is that studies have shown that of companies with a documented content marketing strategy, 86% find their efforts to be successful in generating new leads, creating lasting relationships with customers, and increased ROI.

How can content marketing make my business better?

Consider this: Content marketing helps a company become more than just another business to customers — it can become a valuable resource for everything related to their products and services.

A good content marketing strategy is about understanding the questions and concerns that are particular to your customer base, and offering quality information and analysis that answers those needs. In the words of River Pools & Spas co-owner Marcus Sheridan, “The moment we stopped saying, ‘We’re pool builders,’ and started saying, ‘We are the best teachers in the world about Fiberglass pools and we just happen to install them as well,’…that was one of the most prosperous days of our lives.”

It’s worth noting that Sheridan was discussing his company’s turnaround from near bankruptcy to becoming a global leader in its field. He attributes this success to switching his company’s mission from selling its product to educating potential buyers — namely, content marketing.

Your business is more than its product.

Recognizing that your business has more to offer than its primary product or service is at the core of what content marketing is all about. Kirk Cheyfitz, CEO of Story Worldwide, puts it this way: “Like a decent human being, brands need to be about more than themselves.”

Start thinking about your business this way. You have a team of people with a tremendous aggregate of experience, expertise, and perspectives. That means that you can offer your audience far more than simply your primary product or service: You can offer them knowledge. Your audience is, in turn, far more likely to become buyers as you provide value — which builds trust and cultivates lasting, fruitful relationships.

What can I do to implement an effective content marketing strategy?

If you’re just jumping on the content marketing bandwagon, it’s an exciting time for your business. You might want to check out our Twelve-Step Guide to a Content Marketing Strategy and other resources to help you through the process.

A visual content audit is a solid first step. The main thing to keep in mind is that you have valuable resources at your disposal that you can offer your audience of potential buyers — start sharing!

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What Are the Supply Chain Impacts of Amazon’s Whole Foods Acquisition?

What Are the Supply Chain Impacts of Amazon’s Whole Foods Acquisition?

Amazon’s foray into the grocery space has larger implications for its overall strategy, and the possible benefits for the eCommerce goliath are diverse.

This guest post comes to us from Argentus Supply Chain Recruiting, a boutique recruitment firm specializing in Supply Chain Management and Procurement.

Big news out of the grocery retail world as Amazon has announced its acquisition of major organic foods retailer Whole Foods Market – for an eye-popping $13.7 billion sale price that doesn’t look so massive given Amazon’s $136 billion sales volume in 2016.

Analysts across the retail industry are talking about the huge implications of this sale for a retail industry that many say is in the middle of a major meltdown, in part owing to Amazon’s massive growth in the eCommerce space. This foray into the grocery business is a big challenge to companies like Target, Wal-Mart, and others, and also a sign that reports of brick and mortar retail’s demise might be greatly exaggerated.

Anyone following the industry probably isn’t completely surprised by the acquisition, which serves as another example of Amazon’s constantly widening footprint across all aspects of  Supply Chain. It follows on the company’s gradual conquest of the logistics space over the last few years, including the licensing of 20 Boeing 767 air cargo jets, the acquisition of wholesale shipping licenses, and forays into trucking.  It shouldn’t be so surprising that the company is seeking to put one of the final puzzle pieces in place towards a completely vertically-integrated retail Supply Chain by buying brick and mortar stores – while also buying a major staging ground to improve its last-mile logistics, which is often said to be the “holy grail of eCommerce.”

It all fits into analysts’ understanding of Amazon’s quest for world domination.

That being said, the specific acquisition of a healthy lifestyle brand like Whole Foods is intriguing for sure. This is a brand with major goodwill and solid growth as consumers have looked to healthier choices over the past several years, so it makes sense from that perspective. But as many outlets have reported, Amazon’s foray into the grocery space has larger implications for its overall strategy, and the possible benefits for the eCommerce goliath are diverse. As Supply Chain 24/7 put it, this move is more than a disruption to retail – it could be a disruption to all of society.

Woah.

So let’s dive in: what is Amazon’s medium and long game with this acquisition? What are the possible benefits to the company and the potential disruption?

  • Amazon gets to reap the sales of a popular and upscale grocery brand.
  • It brings Amazon a step closer to perfecting its last-mile delivery strategy, which has been difficult to execute for high-turnover perishable items like groceries.
  • It expands the company’s distribution network, adding 440 refrigerated warehouses within 10 miles of 80 percent of the population.
  • It allows Amazon to place pressure on food suppliers’ profit margins by being even larger.
  • It obviously gives the company more physical, brick and mortar presence, which allows it to eliminate some of its disadvantages compared to brick and mortar chains – for example the fact that people shopping online on Amazon can’t try on clothes or select fruit. The company has already dipped its toe into the brick and mortar waters with its Amazon Bookstores, now up to eight locations, but this represents a full-blown cannonball into that space, selling way more than just books.
  • It allows the company to digitize the strongest parts of Whole Foods’ brick and mortar experience, adopting a hybridized approach at the same time as Wal-Mart looks to become more like Amazon.
  • It allows the company a larger testing ground for its Amazon Go app, which allows customers to pay for grocery goods using a smart phone without ever interacting with a checkout counter. This has negative employment implications, obviously, for retail workers long-term.
  • It gives the company more “touch points” with shoppers and avenues to sell higher-margin goods such as Kindle devices in grocery stores.
  • It also delivers a massive new client to Amazon Web Services, a client who is currently using Microsoft’s Azure Cloud platform.
  • It puts a number of Amazon’s biggest retail rivals on notice, including Target, Wal-Mart, and others, that they can expect more price competition.

When this move was reported, it sent stocks for Canadian grocery companies into a conniption, with some companies losing 3.5% of their value in a day’s trading. American grocery companies didn’t do much better, with Target, Walmart and Kroger all losing value as well. Whatever the outcome, it looks like this year’s retail industry upheavals might just be a taste of what’s to come.

This post originally appeared on the Argentus blog

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Top 10 Supply Chain and Digital Marketing Articles in 2017… So Far

Top 10 Supply Chain and Digital Marketing Articles in 2017… So Far

Here are our 10 most popular articles covering supply chain and digital marketing, based on our mid-year analysis.

If you ever read this blog, or are familiar with Fronetics, you know we’re big advocates of regularly measuring and analyzing metrics that help you assess your marketing efforts. We don’t just say that: We actually practice what we preach. In fact, I was recently a mid-year audit of our blog content for this very reason.

That’s why I know which articles have been the most read this year. And I know (from past analysis) that our readers really appreciate having curated lists of popular content, so I wanted to share with you our top 10 supply chain and digital marketing articles in 2017… so far.

Top 10 supply chain and digital marketing articles of 2017 (as of 7.1.17)

1) 8 Must-Follow Logistics & Supply Chain Blogs for 2017

These are our picks for the best blogs in the logistics and supply chain industries. They cover a range of topics, from technology to strategy, and feature thought leadership by some of the brightest minds in the field. Read post

2) What’s the Difference Between Supply Chain Management and Logistics [Infographic]

This guest post from Argentus Supply Chain Recruiting, a boutique recruitment firm specializing in Supply Chain Management and Procurement, includes an infographic shedding light on the differences between these often-confused functions. Read post

3) How to Write Better Headlines for LinkedIn Content in 2017

Buzzsumo’s Steve Rayson used data to analyze patterns the most popular content posted on LinkedIn in 2016. He identified headlines and topics that were most successful. The results are really interesting and say a lot about what content resonates with the general LinkedIn community. Read post

4) This Is How Often B2B Businesses Should Post on Social Media

With social media networks changing daily, it’s hard to keep up with where to distribute content, much less how often. Countless studies have attempted to solve the social-media-frequency equation. And while audiences vary across industries, best practices give us some general guidelines. Here’s our assessment of social media posting frequency. Read post

5) Women In Trucking’s Ellen Voie Paves the Way for Women Drivers & Managers

Ellen Voie is successfully breaking down barriers and changing the perception of the trucking industry. As founder and president of Women In Trucking (WIT), Voie and her team work to promote the organization’s mission “to encourage the employment of women in the trucking industry, promote their accomplishments, and minimize obstacles faced by women working in the industry.” I interviewed her about her path to success. Read post

6) The Top 3 Logistics and Supply Chain Blogs of 2017 – Readers’ Choice!

Every year we ask our readers to vote for the best industry blogs. The results are always interesting — there’s really a lot of great supply chain and logistics content out there, plus it’s great to see where our readers are finding value. This year, they voted Morai Logistics, Women in Trucking, and the Oracle Supply Chain Management Blog as the top 3 logistics and supply chain blogs of 2017. Read post

7) 4 Tools to Determine the Best Time to Post on Social Media for Your Business

There is a lot of research out there that highlights the optimal time to post on various social media platforms. But, the truth is, there is no one-size-fits-all social media posting solution. You need to know the best time for your business to post content. You want more than just a general idea of when to post. You want specific information about your target audience — when they’re actively scrolling, reading, watching and liking your content. These tools can help. Read post

8) Instagram Stories: How the Supply Chain Can Use Them to Engage Prospects and Customers

Instagram’s recently launched feature, Instagram Stories, offers marketers a new platform for content delivery that is wildly popular with millennials (who are shaping B2B buying). But unlike other networks with short-term video-sharing opportunities (ahem, Snapchat), Stories can have a polished, professional feel that well suits B2B brands. Here’s what they are and some ideas for how to use them. Read post

9) The Impact of Autonomous Vehicles on the Trucking Industry

This article is part of a series of articles written by MBA students from the University of New Hampshire Peter T. Paul College of Business and Economics. Jacob Rossman discusses the inevitable rise of autonomous trucks and the social and economic factors driving the progression of their technology. Read post

10) Supply Chain Putting the “Star” in Starbucks

Another article by an MBA student, Meghan Sargent looks at Starbuck’s often-studied supply chain management practices, which, according to some, make Starbucks’ coffee and customer experience superior to those of its competitors. She asks: What exactly is Starbucks doing differently than other international coffee retailers? Is its coffee truly better? Read post

Honorable mentions

I couldn’t leave out these posts, which almost cracked the top 10!

We strive to be a go-to resource for all things digital and content marketing for the supply chain and logistics industries. If there’s a topic you’d like us to cover, please let me know in the comments below, or feel free to email me directly.

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What’s the Difference Between Supply Chain Management and Logistics [Infographic]

What’s the Difference Between Supply Chain Management and Logistics [Infographic]

Argentus’ infographic sheds light on the differences between these often-confused functions.

This guest post comes to us from Argentus Supply Chain Recruiting, a boutique recruitment firm specializing in Supply Chain Management and Procurement.

Both Logistics and the wider Supply Chain are vital to how companies run today, but the two are still so often confused. We put together an infographic outlining some of the key differences and points of overlap between them. While it may be an obvious distinction to many pros across the field, there’s still a lot of ambiguity – sometimes within companies, as well – about what constitutes Logistics, and what constitutes Supply Chain Management. As a recruitment firm with over a decade of experience specialized in this area, we figure we’d weigh in!

In short, Logistics is a part of Supply Chain Management that deals with the physical movement of goods for just in time delivery. Supply Chain, as a field, grew out of Logistics in the 80s to encompass a wider strategic consideration of everything that’s involved in bringing a product to market.

Check out the infographic below, where we dive into the topic in more detail! We’ve stepped up our game, if we do say so ourselves.

Logistics vs. Supply Chain Management

supply chain management vs logistics infographic

We hope you found the infographic informative! Weigh in down in the comments if there’s anything we missed, or more you have to add about the differences between these functions.

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