5 Social Media Tips for Supply Chain Executives

5 Social Media Tips for Supply Chain Executives

For busy executives, being active on social media is kind of like networking. It’s one of those things that everyone says you absolutely have to do to benefit your career, but it’s hard to make it part of your daily routine.

This guest post comes to us from Argentus Supply Chain Recruiting, a boutique recruitment firm specializing in Supply Chain Management and Procurement.

Let’s be honest: it’s even harder for those who came of age before social media became ubiquitous. It can be tough to pin down what channels you should be on, what you should be posting, and the specific ways that a strong social media presence will bolster your career.

Supply Chain Management and its related functions (Procurement, Planning, Vendor Management, Logistics, Operations) are on the opposite end of the spectrum from functions like sales and marketing – areas where your brand is everything.

But from our perspective, there are still lots of different benefits that Supply Chain and Procurement executives can gain from building their social media brands:

  • The most obvious – and relevant to a recruitment company like Argentus – is that having a strong presence on social media makes you a more attractive candidate for employers and recruiters.
  • Social media activity can help position you as a thought leader in your industry, which can help connect you with new possible suppliers and strategic partners that you can bring into your Supply Chain. This is just as valuable as leads that a Sales professional might gain from being active on social media.
  • Being a thought leader raises your profile in a job search, but it can also raise your profile within your company. If you feel stuck or siloed in a certain function, it can give you the opportunity to speak out about other topics within Supply Chain and Procurement. It can lead to increased responsibility and more leverage when it comes to promotions and salary increases.
  • If you’re an executive (let’s say Senior Director, VP, and C-Suite), you’re a voice for your company. You can help raise the company’s profile as an employer. This is huge for attracting talent – which is a major difficulty for companies in this tight job market that favours candidates.

With all that in mind, how do you actually gain these benefits? Here are a few tips:

1. Think about goals.

How many of us have heard, “you should really get active on social, it can help your brand,” then signed up for a service, half-heartedly used it for a week and a half, and quit?

It’s important to be strategic about why you’re using social media to help further your career and brand. Are you looking to move into a new job? Are you aiming to connect with possible suppliers and partners? Are you trying to help your company seem like an awesome place to work? Are you going to offer thought leadership to be seen as an expert in the industry and widen your horizon?

When you’ve set concrete goals, it’s much easier to figure out which social media activity is going to be most effective when building your brand.

2. Streamline your channels.

This follows on the previous point. It’s easy to adopt a shotgun approach and sign up for – or resuscitate – your accounts on Twitter, LinkedIn, Facebook, Instagram, YouTube, and all the rest. But it’s best to pick one or at most two channels based on your goals. LinkedIn is always a good pick for networking and personal branding – check out what we’ve done with LinkedIn Publisher. It’s also, obviously, the best tool if you’re in the hunt for a new job and want to network with peers, recruiters and hiring managers.

Twitter is the still the best channel for industry news, whether you’re commenting on it or having conversations about it. Facebook and Instagram are more personal networks, so have less value for your professional career, but if you’re already comfortable on those platforms they can be useful places to be active. Some fields like Procurement have dedicated social media networks (we happen to really like Procurious), which will help you connect with people in the field and share best practices.

One other thing to consider is video. It’s more time – and possibly cost – intensive, but many executives have used YouTube, Vimeo or LinkedIn native video to speak about industry topics and build their personal brands. You might have to develop your video skills (modern smartphones can take videos with more than acceptable quality) or even hire outside video producers, but video has great engagement, so it can be well worth it.

3. Brand yourself.

Once you’ve chosen your channel or channels, you want to focus on creating a professional brand that resonates. This can sound intimidating, but often it just amounts to putting that little extra bit of “polish” into your social media profiles. Upload high quality pictures, include examples of your work or presentations that you’ve done. Think about your niche and the expertise you have to contribute.

4. Develop content.

The next step is to post on your chosen channels regularly. If you’re on LinkedIn or Twitter, seek out connections and follow people and publications that are active in Supply Chain and Procurement.

Picture your social media feed as a place to develop content that might be interesting to other professionals in the field. This is something that a lot of people struggle with, but it’s not too difficult once you get the hang of it. The best way to start is to re-post interesting articles with a comment. Say you’ve seen a great article about technology in Supply Planning: share it, and comment on how your organization does it. After you’ve developed a rhythm, make a quick post asking your network for best practices. Solicit advice. Shine a spotlight on people in your network or company. Make a comment on Supply Chain trends. What’s a big story in the news that has implications for how organizations manage Supply Chain or Procurement? There are so many angles, and once you get active you start seeing more. Writing out your opinions about, say, Strategic Sourcing, might actually help you discover new ideas you didn’t have before.

5. Focus on engagement rather than just numbers.

The return on investment for time spent developing a personal brand isn’t always obvious. Things to pay attention to are new followers, connection requests, or mentions. But numbers aren’t everything. Take it from us: if you’re a consistent voice on your chosen channels, people are often paying attention even if they aren’t “liking” every post. Lots of people are surprised when someone brings up their posts in conversation months later – even if that person has never given any online indication that they’re reading. The key is to focus on quality of engagement rather than quantity of views or other metrics.

Even though it’s quite a buzzword, a strong personal brand is a major asset to any executive or aspiring executive. It doesn’t have to be a chore. It can actually become an illuminating part of your work routine, and it pays off. We hope these tips are useful even if you’ve been active on social media in a professional capacity before!

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Twitter Bots: Why You Don’t Always Get What You Want When You Pay to Play

Twitter Bots: Why You Don’t Always Get What You Want When You Pay to Play

Twitter bots may get you more followers and retweets, but artificial influence isn’t a healthy indicator of marketing performance.

In this age of influencer marketing, in which followers and retweets are all-important indicators of marketing success, a new phenomenon is emerging: Twitter bots.  

According to a recent New York Times article, these computer programs are generally run by “shadowy companies that sell Twitter followers and retweets to celebrities, businesses, and anyone who wants to appear more popular or exert influence online.”

These bots essentially constitute large-scale identity theft, as they use the personal data — including names, profile pictures, and hometowns — of real twitter users. According to recent research from the University of Southern California and Indiana University, “as many as 48 million of Twitter’s reported active users — nearly 15% — are automated accounts designed to simulate real people.” Bot producers count on the economy of online influence, with businesses desperate to monetize a mass audience.

Why are Twitter bots around?

The temptation for businesses to buy followers is strong. Amplification bots, the specific type of Twitter bot most often favored by businesses, promise follows, retweets, and likes for those who buy them, boosting the visibility and “amplifying” the influence of buyers.

“This virtual status is a real-world currency,” say the New York Times writers, as follower counts play a role in determining “how potential customers evaluate businesses or products.”

But as tempting as it may be, paying for followers can get you a lot more — or less — than you bargained for.

The bad news

For one thing, Twitter and other social media sites explicitly forbid buying or selling followers or retweets. While social media companies are more apt to penalize sellers than buyers, if you’re paying for followers, your business is engaging in what can best be described as shady practices.

While companies that sell bots describe their services as legitimate, these claims are shaky at best. They often promise “discretion,” but there’s no guarantee that their client records will remain private.

“It’s fraud,” says British rower and Olympic gold medalist James Cracknell, who regrets purchasing 50,000 followers. “People who judge by how many likes or how many followers, it’s not a healthy thing.”

The bottom line

Cracknell’s statement points to an important, though often overlooked truth about influencer marketing: While quantity of followers and amplification may be fruitful in the short-term, artificial influence isn’t a healthy indicator of market performance. It will ultimately be detrimental to your reputation, a far more important and illusive currency than followers.

“I tell anyone and everyone who ever asks that it’s a total scam,” says Marcus Holmlund, a freelance writer formerly tasked with buying followers for an international modeling agency. “It won’t boost their engagement.”

And there’s the bottom line: While businesses are under constant pressure to increase their social media presence, and bots carry a powerful lure, they are ultimately an ineffective scam.

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How to Identify Topic Clusters for Your Business

How to Identify Topic Clusters for Your Business

These 5 steps will help you identify topic clusters for your business that improve your search engine visibility and drive traffic to your website.

As search engines adjust their algorithms to be more sophisticated, marketers have the opportunity to structure content strategically to optimize website search rankings. We’ve written in detail about this new reality in our writing for SEO series.

One of the best ways to strategically structure your content is with the topic cluster model, in which broad cornerstone content is contained on pillar pages, and related subtopics are contained in cluster content. Each grouping of subtopics and corresponding pillar page is called a topic cluster.

Learn more about topic clusters and pillar content here.  

What is a topic cluster?

This structure is intended to build authority and influence for your business in the eyes of search engines and visitors. Effectively using a topic cluster structure is the best way to drive relevant traffic to your website.

First you need to identify your pillar content. HubSpot’s Leslie Ye sums up her philosophy of choosing pillar content, saying, “Ask yourself this: would this page answer every question the reader who searched X keyword had, AND is it broad enough to be an umbrella for 20-30 posts?”

The key takeaway here is that your core topics need to be broad enough to encompass a fair amount of content, narrow enough to allow you to fully address the topic with your content, and, most importantly, they need to be in an area of expertise for your business.

So how do you identify topic clusters strategically? Below are five steps to get you started.

5 steps to identify topic clusters

1) Chart out five to ten primary issues that your target buyer persona faces. You can do this by running interviews, conducting surveys, and researching within online communities like Quora to gather your data.

2) Group each of the issues into broad topic areas.

3) Using keyword research, flesh out each of the core topics with subtopics.

4) Audit your historical content, and map it to align with each of the core topics and surrounding subtopics.

5) Assess where your content makes the strongest cases. Those are your core topics.

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B2B Marketing Trend 2018: Influencer Marketing

B2B Marketing Trend 2018: Influencer Marketing

One of 2018’s fastest growing marketing trends is influencer marketing. Companies will increase their influencer marketing budget to keep up with the competition.

You’ve probably heard the buzzword by now: Influencer marketing seems to be on the tip of every marketer’s tongue these days. Linqia’s latest report, The State of Influencer Marketing 2018, shows that B2C companies are already taking full advantage of this marketing trend. Their report shows that 86% of B2C marketers used influencer marketing in 2017, and 92% of marketers that tried it found it to be effective.

B2B marketers, on the other hand, have been slower to adopt this new marketing trend. Influence 2.0 – The Future of Influencer Marketing Research Report 2017 showed that only 11% of B2B marketers have an ongoing influencer program.

To understand why influencer marketing is becoming so popular and why B2B companies need to jump on the trend, let’s start with the basics.

What is influencer marketing?

Influencer marketing is a form of marketing in which focus is placed on influential people, rather than the target market as a whole. Marketers identify individuals that have influence over potential buyers and create marketing campaigns and activities around these influencers.

For example, Microsoft teamed up with National Geographic last year to launch an influencer marketing campaign, called “Make What’s Next.” The technology giant leveraged some of the most famous adventure photographer influencers on Nat Geo’s Instagram for the campaign. The objective was to bring awareness to young women with interest in science, technology, engineering and math (STEM). By utilizing Nat Geo’s most heavily followed female photographers, Microsoft was able to access a built-in following.

Why influencer marketing works.

Influencer marketing is extremely effective because of three key components:

  1. Social reach: Influencers can reach millions of followers (and consumers) through their social media channels, websites, and blogs.
  2. Original content: Influencers work with marketers to produce original content for your brand.
  3. Consumer trust: Through their existing, strong relationships with their audiences, influencers have a built-in level of trust and can influence consumer opinions.

Content marketers are working overtime to update their content marketing strategies to include influencer marketing campaigns. Consumers no longer want to hear from brands about their products; they want someone they trust to recommend products and services. This is where influencer marketing comes in to play.

Marketers across industries found influencer marketing to be so effective in 2017, that 52% of are planning programs that leverage multiple types of influencers (celebrities, top-tier bloggers, micro-influencers) in 2018.

Where do you begin?

Instagram should be your starting point. According to new research, influencer marketing on Instagram will have generated over $1 billion by the end of 2017, with significant annual growth going forward. With more than 700 million users, Instagram’s platform allows influencers to easily share photos and videos with their followers. Product promotion has never been easier.

Boxed Water turned to Instagram influencer marketing to market its philanthropic campaign, The ReTree Project. The company paired with social influencers, like actors Aidan Alexander and Jaime King, and YouTube star Megan De Angelis, to spread the word about their new campaign. These popular Instagram users asked consumers to post a photo with the hashtag #ReTree and, in turn, Boxed Water would plant two trees for every photo posted. Just one month after launching the campaign, Boxed Water generated more than 2,600 posts with the hashtag.

With 39% of marketers planning to increase influencer marketing budget this year, B2B companies are quickly seeing the leverage that influencers can have over their target audiences. By pairing your products or services with the right influencer, marketers can easily tap into thousands of potential consumers, increasing website traffic and leads.

Have you tried influencer marketing? How was your experience?

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7 Search Engines Changes that Affect Your SEO: Infographic

7 Search Engines Changes that Affect Your SEO: Infographic

Search engines are evolving, and these changes will have big impacts on how searchers find your content. Here are 7 changes that will affect your SEO.

Internet users are changing how they search, and in response, search engines are changing how they rank content. Newer, more sophisticated algorithms have had big impacts on SEO rankings and the changes haven’t stopped there. Search engines are working around the clock to improve how content ranks for their users. Google and Bing want to ensure its readers are getting the quality content they deserve.

What does this mean for your SEO? It can be very challenging to understand all of the factors that go into a search engine’s algorithm for rankings. Google has over 205 factors that play a part in determining where you content lands in a search and they’re always changing. Instead of worrying about all of those components, here are 7 changes that have big impacts and are easy to integrate into your content.

7 search engine changes you need to know: infographic

Changes to the way search engines work do present a challenge for content creators writing for SEO. But keeping pace with the ever-changing technology is key to keeping your content relevant. Keeping these 7 key changes in mind, content writers can work to integrate these changes into their new content, as well as update older content.

Ultimately, the best way to improve your SEO is through your content. Quality content that is valuable to your target audience should be your biggest priority. With good content and keeping these 7 changes at the forefront, you will be able to optimize your posts and increase the likelihood internet searchers will find them.

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