Millennial talent seeks employment opportunities with companies that promote transparency, technology, excellence, and social change.
We write often about the supply chain talent gap and how supply chain companies should be proactively recruiting millennials to join their companies. So a recent Harvard Business Review article, which talks about how companies that “young people find dull” (like electrical distributors and manufacturers) can make their businesses seem “cool,” seemed particularly relevant.
While we adamantly disagree that the supply chain isn’t cool, we do think it’s important that logistics and supply chain companies think strategically about recruiting millennial talent.
Millennial talent and the vision thing
According to a new study by strategy firm Department26, “Transparency is the millennial standard operating procedure in the workplace.” Honesty and security are top of mind for this generation that came of age just as the country plunged into The Great Recession.
[bctt tweet=”Beer kegs and ping pong are nice, but millennials are more impressed with leadership that sets goals and delivers on them. ” username=”Fronetics”]
Beer kegs and ping pong are nice, but millennials are more impressed with leadership that sets goals and delivers on them. They want to know how their role contributes to the organization’s success, and they want to know the effort they’re putting into a job is worth it.
“Setting them up for success means regular check-ins, both positive and constructive feedback as a rule, and structured mentorship,” write the authors of the Department26 study.
People say millennial talent doesn’t work for money, and it’s true that they’re not motivated by salary alone. Younger employees want meaningful work that enhances their personal growth.
They also want flexible work rules that show an employer respects and trusts them. Sharing details of your strategic plan or examples of how your HR policies reward personal initiative can help millennial talent see your “boring” business in a new way.
“The thought of not being granted flexibility in exchange for hitting performance metrics is absurd to millennials, and it’s a concept that’s diametrically opposed to the freedom they crave,” the study concludes.
Talk tech
Logistics or trucking can sound dull to the iPhone generation — until you paint a picture of forward momentum and innovation that might surprise them.
Automation, robotics, autonomous vehicles, blockchain, drones and the Internet of Things (IoT) are reshaping the industry. Companies like Amazon, Pfizer and Wal-Mart are experimenting with new technologies to reduce costs, boost productivity, and improve handling performance.
“Wearable technology could soon become a standard must-have in the logistics industry,” according to a recent story in The Business Journals. “As these technologies continue to carve out their role in the global logistics industry, we’re likely to see previously unimagined levels of optimization — from manufacturing to warehousing to delivery.”
Find ways to change hearts and minds by exposing young people to the realities of today’s supply chain. If they think it’s boring, it’s because they really don’t know what it is.
Be the best damn supply chain company anywhere
People want to work for “the best” — the most innovative, the most profitable, or the most admired brand — in every industry. Workers are proud to say they work for a company recognized as being the best at what it does because it says they’re the best, too.
Even millennial talent that has never thought about a career in logistics might reconsider if they’re being recruited by an industry leader.
Celebrate excellence at your company. Promote the awards you’ve won. Share customer testimonials, positive media coverage, and community recognition with prospective recruits.
It also helps to do well by doing good. This is a generation that trusts business, not government, to create positive social change. “Millennials are hungry for a work culture that inspires them. At a macro level, companies should communicate clear plans that reflect their core values,” says Department26.
HBR author Bill Taylor summarizes these sentiments well: “What [millennials] value is the chance to join companies that make a difference and where the work brings out the best in them.”
These metrics to benchmark marketing performance will give you insight into how your brand stacks up against your competition.
A few months ago, the winter Olympics were in full swing, and Mikayla Shiffrin became the youngest slalom champion in Olympic alpine skiing history. Shiffrin achieved this incredible record, not only working to beat her best personal performance, but also that of her biggest competitors. After all, you don’t become a two-time Olympic gold medalist without the knowledge — and drive — to beat out the world’s best athletes.
You have to know how your competitors are performing to be the very best at what you do. That goes for Olympic athletes and supply chain companies alike.
We call this benchmarking performance. For we marketers, it’s important, albeit difficult, to find metrics to benchmark marketing performance. We tend to turn inward to focus on key performance indicators (KPIs), like website traffic, social engagement and conversion rates. But it’s time to start looking outward, as well.
[bctt tweet=”Competitive benchmarking gives brands the ability to benchmark their marketing performance against that of their competitors, giving you the knowledge and drive you need to improve your performance and chance of success.” username=”Fronetics”]
Competitive benchmarking gives brands the ability to compare themselves against a number of competitors using a set collection of metrics. These metrics allow you to benchmark marketing performance against that of your competitors. This will give you the knowledge and drive you need to improve your performance and chance of success.
Here are four metrics to benchmark marketing performance against your competitors.
4 metrics to benchmark marketing performance against your competitors
1. Content
Benchmarking your content allows you to compare the differences and similarities between you and your competitors’ types and relevancy of content. Are they focusing on video content or blog posts? Are they creating infographics? How often are they posting content?
2. Social activity
Knowing what social media platforms your competitors are using is critical in today’s digital marketing world. Are they having success on a specific platform? Are you using the same platforms? And how often are they posting on social media? How do you compare? Knowing when and where to post on social media can help get you in front of your target audience.
3. Social engagement
You’re posting and tweeting, but are audiences interacting with your content? Benchmarking your social engagement against your competitors lets you see if and how audiences are interacting with your posts and videos. How many likes and shares are you receiving? And how many are you competitors?
4. Keywords and topics
We talk a lot about the importance of keywords and topics. After all, that’s how audiences are searching for — and finding! — your brand and your competitors. Using online tools like SERPS, you can easily determine how you and your competitors rank for specific keywords and topics.
Analyze and adjust
Use these metrics to benchmark marketing performance. Once you have collected data, you can start analyzing your results. How does your marketing strategy stack up against your competitors and industry leaders?
Benchmarking allows you to see strategic opportunities — what you’re doing well and what you need to improve. You’ll gain valuable insight into what your competitors are doing better than you. Use this knowledge to improve your strategy. After all, action is key!
Which metrics to benchmark marketing performance do you use?
Content marketing is a long-term solution. Here’s why it takes so long to see results.
You are committed to your content marketing program. You’ve created blog posts, uploaded videos, and collaborated with industry leaders. You may have started noticing an increase in web traffic, social reach, and other engagement metrics like time on page. You’re on the right track!
The problem is your lack of leads or sales. Your boss is pressuring you for results, and you’re starting to question your efforts. Are you doing something wrong?
The answer is NO.
In fact, you’re doing everything right. Now you need to give your investment time to deliver on your return. But I know you’re asking, “Why does content marketing take so dang long to work?”
[bctt tweet=”Content marketing is a long-term solution that helps businesses build brand awareness, grow their audience, and generate new leads and sales. ” username=”Fronetics”]
Content marketing is a long-term solution that helps businesses build brand awareness, grow their audience, and generate new leads and sales. But it takes time and effort to achieve results. You don’t want to give up before you see the fruits of your labors.
Just how long will it take for your content marketing strategy to yield results? Well, that really depends on your business and your goals, but you can count on at least six months. Content marketers Neil Patel and Carol Ann Tan both write that content marketing strategies take at least six to nine months to start seeing results.
But that doesn’t mean you should throw in the towel. Here are 4 reasons content marketing doesn’t show results overnight but is still well worth your time and investment.
Video: 4 reasons why it’s NOT time to give up on content marketing
Please don’t give up on content marketing before it’s had time to play out. We understand you want to see the fruits of your labor. But if you pull the plug too early, you’ll lose out on your initial investment, not to mention the leads and sales that are eventually coming your way.
Use these 5 strategies to overcome the supply chain talent gap, filling critical positions with qualified hires and streamlining processes for future talent.
The U.S. Bureau of Labor Statistics projects the number of supply chain management and logistics jobs will increase 26% from 2010 to 2020. That means, in the near future, for every five to 10 job openings, there is one qualified applicant. These are the kind of odds you hope for in Vegas, but not if you’re looking to fill positions, and quickly.
[bctt tweet=”One-third of supply chain and logistics companies have taken zero steps to create or feed their future talent pipeline.” username=”Fronetics”]
It’s no secret — the supply chain is experiencing a major talent gap. In fact, in a recent DHL survey nearly 70% of survey respondents list “perceived lack of opportunity for career growth” and “perceived status of supply chain as a profession” as having a high or very high impact on their ability to find, attract, and retain talent. What’s even more interesting is that one-third of supply chain and logistics companies have taken zero steps to create or feed their future talent pipeline. Don’t be one of those companies!
Let’s face it: Many don’t perceive supply chain and logistics as a sexy profession. But there are real benefits for people that get into the industry. Cutting-edge technology, career growth, and environmental impact are just the tip of the iceberg. There are ways to showcase all the industry has to offer, giving you qualified hiring options and helping manage processes for future talent.
These five strategies will not only help you start hiring supply chain talent quickly, but will also help you implement processes for prospective positions.
5 strategies for overcoming the supply chain talent gap
The supply chain talent shortage is a hurdle, but not a deterrent. Companies need to step up their game when it comes to finding and retaining qualified candidates. Along with these strategies, highlighting your brand’s unique value and culture will make it stand out as an exciting place to work.
How is your company combating the supply chain talent gap?
Here are 4 ideas for measuring podcast success, including downloads, audience, lead tracking, and intangible benefits.
Podcasts are an increasingly popular content medium, but measuring their performance is difficult. Here are some tips for measuring podcast success in spite of the challenges. Spoiler alert: it’s an art, not a science.
Why podcasts?
Today’s busy professionals are increasingly driven to make their “down time” more productive and engaged. The popularity of podcasts rises every year, with more than 50% of American homes now classified as “podcast fans” by Nielsen.
[bctt tweet=”Podcasts are essentially blogs in audio format, and — like blogs — they are relatively cheap to produce, making them an excellent high-value offer.” username=”Fronetics”]
Podcasts are easily downloadable on a phone or mobile device. They allow the user to listen to a topic of interest while commuting, exercising, or cleaning the house. Podcasts are essentially blogs in audio format, and — like blogs — they are relatively cheap to produce, making them an excellent high-value offer with which to generate or nurture leads.
If you’re already creating podcasts as part of your content program, good for you! But, you’re probably running into a familiar challenge: It’s really hard to measure podcast performance.
4 tips for measuring podcast success
ROI calculations for podcasts are notoriously elusive because users download them on their devices. Producers won’t know whether a user ever listened to any or all of a particular podcast.
But measuring podcast success is possible, at least for those that don’t mind a little more nuance than numbers. Here are 4 tips to get you started.
1) Track unique downloads
With podcasting, the best measurement is something called a “unique download,” which tries to capture how podcasts are generally obtained. It measures a progressively downloaded file by a single user at a single IP address over a 24-hour period. Third-party tracking services like PodTrac or tracking/hosting services like Libsyn or Podbean can give you this information.
Is this perfect? Nope! Users can download and never listen or download and only partially listen. Multiple users can listen to one download, and one user can download twice (or more) onto multiple devices. There is nothing exact about tracking the number of unique downloads. But based on the way podcasts are consumed, it’s not a bad metric, and frankly, it’s all we’ve got.
2) Estimate your base audience
Determining the approximate size of your subscriber list — or at least your committed and consistent listening audience — is also helpful. This isn’t exactly the same as unique downloads. Subscribers are people that have gone out of their way to make sure to be alerted when you publish a new podcast.
To do this, examine two trends: the consistency in unique downloads across multiple episodes and, more importantly, the number of downloads in the first 48 hours after a new release. Those first few days are when your consistent listeners will grab the industry-fresh (you hope!) info, and it will give you sense of how big that segment is.
These subscribers are your bread and butter. And you can use this number, albeit approximate, as you would other marketing metrics that measure engagement.
3) Get creative (without getting annoying)
If getting a better sense of lead generation from your podcasts is imperative, try thinking creatively about how to access that information from your audience. But beware! The more you require of your listeners, the more annoying you potentially become. That said, here are some ideas.
Create a page/section on your website where visitors can access the podcast. If you’re using a marketing software like HubSpot, you’ll be able to tell if leads access this via your site.
Add an optional question on the lead-generation forms on your website, just a simple checkbox like, “Have you heard our podcasts?”
Check the previous page path from your homepage on Google Analytics or your referrals sites report from software platforms like HubSpot for traffic coming from podcast websites.
Create a special landing page and mention it as a call-to-action in your podcast several times. This way, you know any traffic visiting this page must have come through the podcast.
All these can offer a rough (but low) estimate of leads that have consumed podcast content.
4) Remember the value of intangibles
Here’s the part where we remind you how important it is to remember why you are podcasting. Lead generation? Of course. But why else? We’d venture to say building relationships, like all of your content marketing. Podcasts are wonderful for this!
Invite your current customers or best business relationships to join you for a podcast. There’s a lot of power in a really good interview on a podcast: You get some fresh and new content; you deepen a potentially very useful business relationship; and you gain their network of listeners, too.
Learn from the inconsistent
Patterns and consistency can give a broad sense of the success of your podcasting. But don’t forget to abandon them sometimes, particularly if there is one podcast that’s an outlier.
If one was wildly successful, that’s fantastic. Chances are you hit on an extremely timely topic, or perhaps did something better in your efforts to share outside of your base subscriber list. Great news for your lead-generation efforts!
That said, if you have one or two that garnered lower interest, don’t assume the opposite is true. And don’t let them skew your broader analysis. Sometimes it only has to do with how niche your topic was, and niche topics can still be highly successful lead-generation tools, particularly if yours is a niche business with niche clients. In fact, these niche podcasts may end up being some of your most successful.
An important part of your content strategy should be optimizing historic blog content to ensure it’s attracting as much traffic as possible.
We all know that creating original content on a regular basis is important to improving SEO and attracting organic traffic to your website. But, here’s a surprise: Most of your traffic will come from older blog posts.
An important part of your content strategy should be optimizing historic blog content to ensure it’s attracting as much traffic as possible.
If you have a lot of content, that may scare you. (Sounds like a lot of work!) But, as with everything, being strategic about optimizing historic blog content will pay off many times over. Here’s how I suggest going about that.
Pick your posts
At Fronetics, about 80% of our traffic comes from posts that are 6 months old or older. HubSpot also discovered a similar trend: 76% of its monthly views came from old posts, as well as 92% of the company’s monthly leads!
[bctt tweet=”76% of HubSpot’s monthly views come from old posts and 92% of their monthly leads.” username=”Fronetics”]
But not all posts were created equal. In fact, HubSpot found they got about half of their monthly leads from only 30 posts, and they blog at a blistering pace of about 200 new posts every month. Going back and optimizing hundreds of your old posts is a waste of time.
Hunt through your analytics and look for historical blog posts with:
High traffic and high conversion rates: Readers view these posts often and convert frequently after reading them. Found any of these? Congrats. Most companies won’t have more than 1 or 2.
High traffic but low conversation rates: These are the posts are viewed often but don’t generate leads.
Low traffic but high conversion rates: These posts only garner a small number of hits but do well generating leads due to a higher-than-normal number of call-to-action click-throughs.
All set? Have a list of good blogs to work with? Here comes the fun part!
5 tips for optimizing historic blog content
Here are 5 tips to squeeze the absolute most out of your older blog posts (in terms of leads and conversions).
1. Update the content.
Rework it for today. Take out anything outdated and use a little finesse to make it more relevant. Don’t overhaul it; that’s unnecessary for a well-performing post.
2. Spice up the call-to-actions.
You’ll want to pay special attention to this for the posts that have high traffic but low conversion rates. CTAs have evolved. Old ones just aren’t going to appeal.
Revamp the CTA placement and appearance, and think (hard) again about your CTA content. Consider the language of the CTA and whether it fits the reader’s goal. What keyword(s) are they using to find the page? And does the CTA reflect this?
There’s so much information out there on making strong CTAs, but the bottom line is the CTA must match the intent of the audience.
Keep it bold. Keep it clear. And make ‘em an offer they can’t refuse.
3. Relook at your keywords.
For the posts that do well converting leads but don’t get a lot of traffic, you’ll need to take a fresh look at keywords.
Trying to rank for certain keywords in each blog post you publish is a practice on the way out. But it still has merit here, as long as you understand it within the larger picture of restructuring your website content into topic clusters and pillar content.
And here’s the beauty of optimizing historical blog content: You already have the data to know which keywords your audience are using to find the posts. Then prominently feature the keyword(s) in several places.
If you’ve done the hard work to update the CTA and the keywords, updating the meta description is a natural next step. Keep it as close to (but not over) 155-165 characters. Include your keyword(s). Explain the value of the post to the reader. And keep in mind your ultimate CTA goal. Everything should align to make the meta description a true synthesis of the post; if it doesn’t, go back and tweak a little more.
5. Republish and keep the URL.
Things that are “fresh” receive preferential treatment from Google. (We know it’s hard to believe when 2012 articles are at the top of your search results, but it’s true.)
But do not lose that original URL when you publish again. It pulls way more SEO “rank” than a new one. Keep the URL even if you updated the title of the post and the URL doesn’t match perfectly anymore. It’s OK.
(It’s not a bad idea to put in an editor’s note at the end of the article if the blog already has garnered comments, so your future audience won’t be confused by a publish date that is later than the date on the comments.)
And that’s it. 30 days after optimizing your historic blog content, go back and see how successful your efforts were. Track the metrics: post views, CTA click-throughs, lead generation, and keyword ranking. We’re betting they’ve gone up.
Measuring the success of your SEO strategy shouldn’t be done by measuring the success of one post at a time. But making the most of your best old posts is an important part of any good content marketing strategy.
Final tip
The final tip isn’t really about optimizing historic blog content, so let’s call it a ½ tip. Remember how Tip 1 recommended reworking the old posts but warned against overhauling them with large rewrites?
Well… Here’s the thing. If you have 12 historic blog posts you just optimized, you should write 12 new blog posts on that same content, too.
Recycle that good historic content into additional fresh content. After all, it’s what your audience is searching for!
